Human process intervention
- 2. • Provides members with experiential learning about
group
dynamics, leadership, interpersonal relations
- 3. Consultant helps group members to diagnose group
functioning and to devise solutions to process
problems (conflicts, communications, norms)
- 4. Goes beyond process consultation, examines
group's task,
member roles, strategies for performing tasks.
- 5. Clarifying important important values, looking for
new ways
to address problems, articulating a new vision for
the organization.
- 6. Mobilizing employees in problem solving during
periods of stress.
- 7. Specifies ‘best way’ to manage an
organization, through use of standardized
instruments for measuring organizational practices.