Self-guided library tour using beacons
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Presentation from the Jisc Intelligent Campus Community Event on the 23rd March 2018 at Sheffield Hallam University.
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Self-guided library tour using beacons
- 1. A self-guided library tour using beacons Library and Student Support Services Sheffield Hallam University
- 5. Benefits • Self-guided any time • Targeted at new students when they arrive • Links self-help to physical locations
- 6. • Requires Bluetooth to be enabled • Have to download an app • Making sure content is succinct and relevant • Tying in with other self-help • Locations limited by architecture Challenges
- 7. • Number of beacons to use • Formats of content • Augmented reality (AR) • Integration with other media (and Information Points?) Developments
Editor's Notes
- we've piloted this project at Collegiate Library, our smaller building in order to test how the beacons work, their uptake and how we could use them to promote library and IT resources within the building
- we've placed 8 beacons around Collegiate Library, concealed in different locations but have promoted a beacon is in range by using this symbol
- the beacons offer a self guided tour for students at all times of the day, inside and outside of staffed hours and so provide an element of 'Out of Hours' support we've decided to use the beacons to target new students when they arrive to offer a tour to a building they aren't familiar with the content we've decided to include links to physical locations within the library building which offers help to students in the space, for example the print top up kiosk
- we've come across a few challenges whilst working with the beacons and have found that these are mostly technological limitations the beacons require a mobile device to have Bluetooth enabled and need an app 'Physical Web' to be downloaded and to be open on the phone for it to pick up the beacons as we didn't want to overwhelm users with information we needed to make sure that our content was easy to read quickly and also relevant to where a user might be standing (bearing in mind how far they can walk away from the beacon and becoming out of range and losing the information provided) we found as well that the locations that we could place the beacons in was limited by the architecture of the building i.e. corridors, walls, stairs limiting the flow of the tour and blocking the range of a beacon
- moving forward we'd like to address the number of beacons that we could use, perhaps only using 1 beacon that can pick up where you are in the building using Augmented Reality to spot different elements of the building which in turn creates a 'pop up' feature explaining how to use it, for example a pop up next to a printer to explain how a student can release a print job