Brief Overview Target Roles Industries and Companies

1. JANICE ADAMS www.linkedin.com/in/janiceadams
Jadams104@roadrunner.com
(440) 409-9426
PROFILE
Information Technology Manager specializing in infrastructure hardware and software
management with demonstrated record of accomplishments. Success focused on delivering
solutions to meet requirements, reducing cost thru products’ entire lifecycle and marketing
new technology to drive adoption. Proven track record of cost savings; implementation of
‘server reuse’ process resulted in an annual cost avoidance of $2-4m. Differentiating expertise
is proven by managing all aspects of server platform at a scale of 7,000 devices and 40,000
clients. Business Process Analyst with experience in Service Management/ITIL® processes,
specifically hosting service, driving IT maturity in virtualization and operations strategy. Service
and Business Relationship Manager with success in campaigning new solutions and enabling
clients to leverage technology for their business requirements. Established Project Manager
with proven accomplishments in large enterprise initiatives, multiple priorities and finding
creative ways to address today’s challenges. Able to deliver on all three sides of IT for a
complete solution: technical, business service and marketing.
PROFESSIONAL EXPERIENCE
NATIONAL CITY CORPORATION/PNC, 1996 –Present ADVANSTAR COMMUNICATIONS, 1993 -1996
Data Center Strategy Manager, 2008 – 2009 Systems Analyst
Hosting Service Owner, 2007 – 2008
Distributed Platform Manager, 2001- 2007 DEACONESS HOSPITAL, 1988-1993
Server Implementation Team Manager, 2000 – 2001 Systems Specialist
Server/Desktop Engineer, 1997- 2000
Infrastructure Project Technician, 1996 - 1997
EDUCATION/CERTIFICATION
 Pursuing BS in Business Management,  Associates in Data Processing Cuyahoga
University of Phoenix, completion 2010 Community College
 Six Sigma Greenbelt certified  ITIL Foundation certified V2 and V3
 Dale Carnegie Immersion seminars  Gartner Managing Total Cost Ownership
 Rock Hurst University membership (TCO)
 Certified Netware Engineer 3, 4 and 5
TARGET ROLES
 Infrastructure Manager  Service Manager
 IT Manager  Business Relationship Manager
 Project Manager  ITIL Process Owner
 Business Analyst
TARGET INDUSTRIES/EMPLOYERS
 Healthcare  Cleveland Clinic  Lubrizol Corporation
 Banking/Financial  Metro Health System  JM Smuckers Company
 Insurance  University Hospitals  Kaiser Permanente
 Disaster Recovery  Progressive Insurance  Cleveland Cliffs
 Technology  Akron General Medical  Progressive Insurance
Strategy Execution Results