Vickey Townsend is a senior talent acquisition consultant with over 15 years of experience in contract staffing, direct placement, corporate recruitment, and talent acquisition strategy. She has specialized in recruiting for engineering, IT, finance, sales, and management positions. She has expertise in developing and implementing staffing processes, talent acquisition strategies, and workforce planning programs. She currently works as an independent consultant providing recruitment services.

1. VICKEY TOWNSEND
Sr. Talent Acquisition Consultant
612.719.3251
vtownsend@integra.net
http://www.linkedin.com/in/vickeytownsend
CONTRACT STAFFING • RETAINED SEARCH • CORPORATE RECRUITMENT
UNIVERSITY PROGRAMS • TALENT ACQUISITION STRATEGY • VENDOR MANAGEMENT
Performance-driven, hands-on, recruitment professional with over 15 years of business development,
contract staffing, direct placement, corporate recruitment, and management experience specializing in
engineering, IT, finance, sales, and management recruiting. Expert-level skills in developing,
implementing, and managing staffing process flow, talent acquisition strategies, work visa filings, and
strategic workforce planning programs. Able to recognize business needs and develop sound strategies
and solutions tied directly to the success of district, region, and corporate goals. Creative and resourceful
at engineering, implementing, and managing sourcing, recruiting, and retention processes. Skilled in
designing and deploying driver metrics, variable compensation, and performance bonus plans.
PROFESSIONAL EXPERIENCE
CONTRACT SR. TECHNICAL RECRUITER 2009 – Present
SEAGATE TECHNOLOGY
World leader in hard disk drives and storage devices for enterprise, desktop, mobile computing, consumer
electronics, and external/networking storage solutions markets.
Infrastructure Engineers Test Engineers
Business Objects Administrators Business Objects Architects
TIBCO Developers ERP Systems Analysts
Sr. Database & .NET Developers Analytical Solutions Engineers
Process Engineers Mechanical Engineers
Memory Products Engineers New Graduates / Interns
Sales & Marketing Chemical Engineers
Electrical Engineers Quality Engineers
CONTRACT SR. TECHNICAL RECRUITER 2010 – 2011
DESPATCH INDUSTRIES
Privately-held manufacturing firm specializing in thermal technology.
Product Engineering Managers Sales Engineers
Systems Engineers Mechanical Engineers
Design Engineers Mechanical Designers / Drafters
Sr. Staff Accountants Process & Applications Engineers
New Graduates / Interns Vendor Management
CONTRACT SR. TECHNICAL RECRUITER 2010
GOODRICH SENSORS & INTEGRATED SYSTEMS
Global provider of products, systems and aftermarket support services for the aerospace and defense industries.
Infrastructure Engineers Embedded Software / Systems Developers
Manufacturing Engineers Aerospace R&D Engineers
Operations Managers Military Program Managers
New Graduates / Interns Vendor Management
Engineering Vice Presidents Human Resources

2. CONTRACT SR. TECHNICAL RECRUITER 2009 – 2010
US BANK
Fifth largest commercial bank in the United States.
Hogan Banking Systems Developers Clarity Report Writers
Datastage ETL Developers DB2/Java Architects
.Net Developers Lawson Financials Developers
CONTRACT SR. TECHNICAL RECRUITER 2005 – 2008
GMAC Commercial Finance
Provider of senior secured, asset-based and cash flow loans to a diverse set of mid-size companies.
SR. DBA’s Business Continuity Professionals
Enterprise Network Engineers Infrastructure Engineers
Project Managers Business Analysts
CONTRACT SR. TECHNICAL RECRUITER 2006
DIRECT SOURCE INC.
Technology solutions provider specializing in retail, financial institutions, travel and lodging, and warehouse and
distribution center systems deployment.
POS Engineers
AREA MANAGER 2004-2005
VOLT SERVICES GROUP – MINNEAPOLIS, MN
Staffing firm with over 300 global locations, revenues of $2.17B FY04, and 48,000 employees.
Management, P&L, expenditures, payroll, and budget responsibility for 2 IT / Engineering offices
(Minnesota & Iowa) focused on placing mechanical, chemical, ProE / CAD, and quality engineers.
Supervised 7 direct reports and managed a contingent workforce 230. Designed, developed, and
deployed recruiting strategies to meet client staffing needs. Major clients included 3M, Toro, Goodrich,
Rockwell, Caterpillar, and John Deere. Managed ongoing client relationships and prospected new
business.
Selected Achievements
• Area revenue increased by 70% and headcount grew by 65%.
• Team received “All Time High Gross Margin Dollars” Award, August 2004.
Projects Managed
• MANAGER FORUM – PROGRAM LEADER – Chaired weekly conference calls designed to
share current activities, immediate needs, and best practices among the various branches within
the Central Region.
• STAFFING SUMMIT – PROGRAM MANAGER – Chaired company-wide summit meeting to
exchange best practices and establish Six Sigma based staffing processes.
ACCOUNT EXECUTIVE 2003-2004
ROBERT HALF TECHNOLOGY – MINNEAPOLIS, MN
Staffing firm with over 300 global offices, revenues of $3.3B, and 11,000 employees.
Developed and grew own client base focused on the Twin Cities southern metro area. Using a
consultative approach, recommended and provided staffing solutions to clients. Performed telephone
sales calls and in-person meetings with clients in order to prospect new business and identify needs.
Represented firm at industry events and networking organizations. Increased branch billable consultants
by 45%.
Selected Achievement
• Developed and implemented business model for Oracle Applications and QA Staffing Practice
resulting in service offering expansion of 30%.

3. REGIONAL RECRUITING MANAGER (2000-2003) 1997-2003
SR. TECHNICAL RECRUITER (1997-1999)
ANALYSTS INTERNATIONAL – MINNEAPOLIS, MN
Staffing firm with 38 offices in N. America & England, revenues of $322M FY03, and 3000 employees.
REGIONAL RECRUITING MANAGER (2000-2003)
Directly managed U.S. and Canadian teams comprised of 50+ recruiters and 11+ recruiting coordinators.
Administered the regional recruiting budget of $1M (travel, job fairs, job boards, training, marketing
materials, systems). Designed and implemented performance-based compensation plans. Established
driver metrics designed to increased placement ratio, retention, and profitability. Served as Project
Manager / Team Leader on multiple corporate recruiting initiatives chartered with improving the recruiting
function through process and technology enhancement.
Selected Achievements
• Developed and implemented recruitment strategies which increased fill rate by 11%.
• Re-engineered policies, processes, and standards which reduced the cost-per-hire from over
$10,000 to less than $3,000.
• Established and implemented baseline recruiting metrics resulting in increasing average recruiter
performance from 2 hires per month to 4.
Projects Managed
• NEWCO (2003) - RECRUITING TEAM LEAD – developed resource acquisition & deployment
project plan for corporate initiative to develop a business model utilizing patented technology for
the delivery of the lowest cost services in the market.
• SBA AGREEMENT (2002-2003) - PROJECT MANAGER – framed & implemented an agreement
permitting scalability of recruiting resources & increase in sales force, w/o multiplying corporate
costs, via signed contingent contracts w/channel partners.
• SAR INITIATIVE (2002-2003) - PROJECT MANAGER – designed and implemented division
designated to ensure availability of qualified field personnel for managed accounts.
• PERMANENT PLACEMENT SERVICE (2002) - PROJECT MANAGER – established
standardized corporate permanent placement service offering.
• WEBPAS CUSTOMIZATION & DEPLOYMENT (2001-2002) - WESTERN REGION PROJECT
MANAGER – implemented, and customized centralized applicant tracking system.
• CORPORATE RECRUITING REORGANIZATION (2000-2001) - WESTERN REGION PROJECT
MANAGER – redesigned and restructured existing autonomous branch operations to a centrally
managed national recruiting structure.
SR. TECHNICAL RECRUITER (1997-1999)
Recruited and hired over 150 experienced IT and engineering professionals using a variety of tools,
including internet sourcing, applicant databases, referrals, job fairs (domestic and international), and print
advertising. Designed and utilized behavioral, factual, speculative, and technical based interview
techniques. Performed background investigations and reference checks. Formatted candidate resumes.
Negotiated and extended compensation packages based on market pricing. Filed over 70 temporary work
visa petitions and H1B transfers. Negotiated terms and rates with sub suppliers and outsource vendors.
Selected Achievement
• Exceeded assigned quotas and earned multiple performance awards including achieving Star
Club status 1st year.
CLIENT SERVICES MANAGER (INTERIM ACCOUNTING PROFESSIONALS) 1996-1997
SPHERION – MINNEAPOLIS, MN
BUSINESS MANAGER / LEAD RECRUITER 1993-1996
PROFESSIONAL ALTERNATIVES – MINNEAPOLIS, MN
SYSTEMS
Taleo – Job Wizard, PC Recruiter, ADP Virtual Edge, ADP EEASE, WebPas, SalesForce, MSOffice,
Lotus Notes
EDUCATION
A.S., Logistics, NHCC Certified Personnel Consultant
AIRS Internet Recruiter UofM, Continuing Education HR Development