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ABSTRACT
This paper examines how potential conflicts produced
by ethical issues such as confidence and confidentiality can
affect
the research methodology ofeducational research and evaluation
projects. Despite the differences in site selection, clientele!, and
relationship to treatment, both evaluators and researchers must
make
adjtstments in method to accommodate ethical concerns. Based
on a
research study of the political socialization process of
Colombian
children:and several'eduational program evaluation projects in
New
.England, participant obseryatio systels are considered for
methodological modificatiob for ethical reasons. In both the
research
and evaluation studies, the investigators felt that the risk of the
Hawthorne-effect or other biasig effects must be subordinated
to the
observed subjects' right,to.know the nature of the observations.
In
addition,4 honoring assurances of confidentiality to one group
of
subjects enhapces the confidence that other groups will have in
the
investigators' promises. Examples of ethical conflicts that arise
uniquely in muliclientele program evlauations are also
described.
(Author/DE)
r
DOCUMENT RESUKE
,S0 ooY 1/#
'Bailey, Susan McGee; Hunter, 4il1iai
ti Confidence/Confidentiality: A Comparison.of
Methodological Approaches Used in a Field Study of
Children's Political Attitudes in Bogota, Colombia,
and Educational Evaluation.
76
'19p.; Paper presented at the Annual Meeting of they
American Educational Research Association (San
Francisco, California, "April 19-23, 19760 '
M7-$0.83.6C-$1.67 Plus Postage.
Classroom Observation Techniques; *Confislentiality;
Confidential Records; Credibility; *Educational
Research; Elementary Secondary Education; *Ethical
Values; Evaluation methods; Interpersonal
Relationship; *Program Evaluatfon; Research Design;
*Research Methodology; Research Problems;
ReAsponsibility
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POSgrfiri t5^4 MACY
Confidence/
Confidentiality:
A ComWisn. of
Methodological Aj5proaches
Used in a Field Study
of Children's
Political Attitudes
in Bogota, Colombia,
and in Educational Evaluation
-44
Susan McGee Bailey
Connecticut State Department of Education
,.
lilllam J. Hunter
Curriculum Research and ,Development Center
University of Rhode Island
4r .
The questions faci
r
researcher &A those confronting a program
. %
evaltfator araoecasionall- identical and often similar. There
are,
however, critical- differences between the two processes. A
researcher,
t particularly, one focusing on hypothesis generating
investigation, is
.able to, and-lnaeecra-,- include a lide range of settings and
subjects.
The scope of a program evaluation is sorewfiat more confined;
the evaluator'
must focus on a grticular program in whatever setting that
program it'
. found. Aprogram evaluator has a client; a researcher may have
a funder
or a chairperson or an audience but usually not, at least at the
outset,
ia client. The evaluator may intervene in a treatment program to
help
i.
it accoplish-its objectives the 'research' must seek to keep a
treatment
program static in order to more'accurately.study it effects..
These
i
differences subtly shape the form and the degree of the potential
conflicts `
and congruencies produced by ethical issues.such as confidence
and confi-
dentiality. This paper focuses on these,differences and
similarities
using an hypothesis generating study conducted in Bogota,
Colombia, in
1970 as an example5T research methodology ancontrasted with
several
educational progriam evaluation projects conducted in New
England inthe
past two years.
. The primary purpose of the research study wauto gather data
that ti
would be useful in generating hypotheses on the political
socialization
of Colombian children. The focus of the research was to
determine the
'perceptions that elementary'entjunior high school students in
different
school and socio-economic environments in a large Latin
American city
;
/2
2
had regarding their'country and tin roles citizens play in its
governTent.1
Jo
_
-
.Students at 14 scrools participated in the research effort: One
hundred and sixteen were personally intereted and 10432 others
answered
a written questionnaire. .Data were gathered on political
attitudes,'feelings
4
of social trust, ark' children's internal ver'susexternal locus of
control
orientations. The relationships among thevariables were
examiiled from three
different theoretical perspectives: an enviropmental approach
that emphasized
,
demographic vartables, develop7ental theory which focused on
age and grade
1eve4..and a sysIems. maintenance orientation that-dealt with -
schools'
efforts to pr&liote'attitgdes consistent with the conti mafion -of
the `.present
---
political System. 1
. , , . . .
rt.was hoped that.the data would contain evidence that Mlght
indicate
.
, , .
whithei- the political tocialiiation process, h Cdlombia. is
similaitdthat
. -,
, .
f
. .
.
reporied.in,the United States 3r whether conclusions dram' from
United
,
-
___J St&tes data are,ihappropriate in other settings. ,:
..
A methodological concern of the research, studf involved
a'comparison
of personal interviews and, written questionnaires iri gathering
data on the
political sOcializatioil of children.
V.
j, Students in classes corresponding .t6 AmePican 3rd, 5fh, 6th;
and
7th grades"jn 14 Colombian schoOls were Used. The sehdols
were pufposively
,
selected on the b,asis. of socio- economic background of the
students attending
'Pot a maim detaited-delerap tion o6 the air gina4 ziudy,, zee
Suzan M.
Baitey, Potititat Soaiatization Amolg Chad/Len in Bogota,
Cambia,
Ph. a. diuettatkon, UnivtA.Wy qii.M4chigan, 1971, Univet6,44
Mit/L.06am,
Ann Abair., Michigan,
r
0
4
si
a
3
and the type of schaol, either -public,or private. Because the
purpose
has to gererate hypotheses for future study, an effort was made -
to include
sdouls that were. thought to be representatiye of large lumbers.
of Colombian
schools as. well As ones that appgared somewhat uhiqug within
the educational'
a
framework. The use of many schools rather than a select-dnw
was costly
in terms of both time andbb4Y, but the resulting data were full
of the
contradictions and surprises that help a researcher res ape initial
assump-
tions and formulate positions for further investigation.
Site selection and number, of sites are not always options for
educational'
program evaluators to explore, rather the prograM and-the
locations in which
it is to be studied are usually predetermined, often long before
the evaluatOr
is brought on the scene. The extretes'of this situation are
exerlified
by single classroom, innovative programs.for which it 4s often
impossible
to find a comparison group and system-wide programs forthe
educationally
disadvantaged that requirethe evaluator,to gather dot from virt
ally very
classroom in every building of a city-wide school system.
Evaluators often,desi n data gathering techniques based on the
require-
ments
!.
.
. .
of the clients rather han on theoretical considerations geared, to
i
the/generation of hypothAes. Ho'.evei, in the construction f
tests, question-
.
naires, and other Instruments; both researchers and evaluators
are usually
able to refer to items used in previous investigations;
However, research.in different cultural.settings may be limited
by
the fact that previous investigations have all been conducted in
the United
.States. This is particularly true in the area of childhood
political
socialization, and the researcher found that many of the.items
used in
IP
5
previous studies were oriented to Xmericab children in a United
States
setting. Wnen results were obtained overseas that parallel those
of the
U.S. studieS,.it is often assured that the children and/or the
processes are the -
same but it is entirely possible that,what is more to the point is
that
the questions themselves %ere inappropriate for that setting.
For exarple, both.U.S. and'Colombian,children might respond
"Yes" to-
a question such as "Does it make you feel pl.bud to see the flag-
of your
country?" HoV:ever, the differences in symbolic uses of the
flags in the
two countries- would sugge.st that the responses might have
very different
meanings.
The use of personal interviews in the Colombian research Study
was
intended to permit`an examination on this inherent bias. The
interview,
therefore, served as a means of validating some of the
questionnaire items
by giving a clearer picture of how students understood and
interpreted
specific questions.. The interview schedule contained a -
selection of the
,
.student questionnaire items,followed by probes such as4z or
what. Its
use al' so expanded the researcher's understanding of the
responses obtained
on the writebn questionnaire because it,was more loosely
structured and
concentrated oA in-depthresponseS.' With young children, it is
difficult
to know whether one is testing an attitude or creating one. A
political
socialization queStionnaire may confront children with issues
they have
never before conssidered, and they may hastily select one
response. More
carefOly questionned, the children may reveal that they have
no.strong
feelings on the subject.
Persoftal interviews are, also a frequently used tool infEattonal
S
sp.
5
program evaluations with subjects being children, teachers,
administrators)
parents, or others. Since it is univikely that a program evaluator
would
need to drat.on experiences gained in a different culturg,-thel-
k4J1 of
difficulty discussed above is unlikely -Tb occur. Nevertheless,
pesonal
interviews serve--a- vain-able- functiolt-in-the-ra454a-tivt-of.-
eval-uation
questionnaires. All too often,'the technique is not employed
dueito
budgetary liritations. In a recent evaluation of a compensatory
eduCatiOn
program, the evaluator was unable to devote the time and money
necessary
to conduct personal interviews as a follow-up to a teacher
questionnaire
concerning the value of e supplementary administrative
prOgrain.1, As part
I
vof.the school system's evaluation process, every program
evalution was
audited by another evaluator. In this.case, the second evalu tor
used
his resources to do follo -up interviews. Since teachers ha
responded
anonymously, it was- .4u goossible to ask about specific respon
vs that had
been given to the questionnaire items. The auditor intery erred a
small
'number of teachers and found that most of them did not r ember
having
filled 64 the questionnaire at all. 'For some of the it/ on'the
ques-
tionnaire, the responses given by those who did remembei
completing the
.
questionnaire. were inconsistent with the data reported by the
evaluator.
Unfortunately,
evaluator were
subjects. The
there was no way of assuring that the/auditor and the
. '-
basing their conclusions on data fro/ the same set of
resulting confusion would no doubt have been avoided had
the resources been available for proper validatifin of the
questionnaire
results by the evaluator. The-use of personal interview data
raises
one of the central issues addressed in this paper -- how honest
are
P
t .
,
S.
3
6
.4
respondents going to be if ti-a..y=feei their.replies ray be shared
with .
Wers in wais which woul&leave little doubtsjo -the
resi5ondedts ..
----
identity? In the case-of the research study reported-here, The
decision,
-
.
was rrade to assure respondents of the confittialfty of their
responses -
.
au4 toliuild into the design of the stufy as rany"-guarantees
oflanonymify
as possible.
In administering -the questionnaires-during- the Cololibian field
work,
the researcher and her Assistants intrOducedthemselves to the
class and
explained that they were interested in learning more about how
children
felt about.certain things. They explained that the paper and
pencil
questionnaire was not a test and that no one at the school would
see their
papers. The students were asked not to put their names on the
questionnaires
.
unless they wanted to-do so. The researchers then asked if.there
were any
, -
questions and answered those that did-not concern the specific
'nature of the
questionnaire items.
The personal interview procedures were-explained and those-
students
who wiShed to be interviewed were asked to put their names on
pieces of
I.
paper which were then drawn from a hat. The children selected
for the inter-
.
View were taken to a private room and interviewed individually.
After the interviewees had left the ro6m, the written
questionnaires
were distributed. The children were reminded again that it was
not a test,
that no one at the school would see it, and that they need not
put their
names on the papers. They were cautioned to answelk
individually and to
leave blank any qUestions that they preferred not to answer.
Students were assured of the confidentiality of their responses
in
8.
order to maximize the honesty of their replies and td reinforce
the point
that' survey instruments3vere not tests. Jeachers and
administrators at all
of the Schools were-very interested in the research and despite
the repeated*
explanations that student questionnaire were Aonfidential,
sevetal assumed
that they would be all wed to review s debt responses. The
researcher's
insistence that this wou ld not be pos hie caused an occasional
ruffled
feather, but had long range ben n that it reinforced the -other
guarantees of confidentiality that ad been given.
For example, school administrators had xen assured that no
school
*
would be referred to by name and that no data on students at d
specific
school would be released to anyone other than persons
specifically approved
i(--.by the school 'director. This assurance was kept despite
requests from
-
various agencies for data beyond that contained in the final
report. This
assurance was_ particularly important in obtaining the
cooperation of
. school staff people on two of the data gathering instfuments
that dealt
with school milieu'and teacher attitudes,
A school data sheet' was used to record descriptive information
about
the School and also to record the researchers impressions of the
general
classroom atmosphere'and theeducational, 0119scoy prevalent
Within
school. This data was collected informal*Arlbg the researcher's
,
initial visit to the school andolubsequent visits when students
were
being interviewed. Although observational data collected when
subjects
1
.46
are unaware of the collection process may be a more valid
reflection of
daily routine, the resentment that may be engendered in this
way is seldom
worth'the effort. School officials were shown the instrument and
rid
9
t
46.
attempt was made to collect data surreptitidusly.
Along with the practical consideration leading the researcher to
a decision favoring openness, ethical issues also required that a
furl
'explanation be given to school officials, teachers, 4nd students.
--ilest'r.arcters working overseas are free of many of
thelegislative -re-
strictions facing investigators working in American schools, but
the =
added information one can obtain seems re ativtly valueless
when con-
.
trasted with the ultimate distrust that ma result. In program
evalua-
tions, it is often possigle to avoid creating distrust by getting
permis-
sion,.in advance, to make unannounced visits and-to conduct
both structured
and unstructured classroom observations. Occasionally,
however, the
n.
sensitivities of program staff may require that all 'observations
be
announced and structured and that the'varfables to be observed
be made
known in advance.' In one such program, the evaluator found it
necessary
to show the observation form at. nearly every visit and to
discuss the
results afterwards. 'While this procedure limits the use of the
data for
judgments concerning a program's success, it may serve as a
feedback
source for program improvement.
It may well be that-themays in which bbtervational techniques ,
are used in both eValuation and reams arch are the clearest
examples of
methodology being shaped to meet the ethical requirements of
the situation.
The Colombian study was designed to generate hypotheses and
the
analyses concentrated on a description of the data and the
relationships
among the variables. ,As had been hoped,', the data revealed
several avenues
for further study and generated hypotheses that, future
researchers. might
10 ,
4
. 1
s
9
-
investigate.,, Especially interestingpwas the indication.that the
type of
system-supported socialization that many American researchers
have,
attributed to. public schools may be carriedblutItn Bogota by
private
- -
institutions. The social trust data also hinted at a possible
"coolout"
,
of lower class children. Many of these children appeared to
have felt
more trusting and less efficacious than did higher status
children. Given
.
the socio-political structure of Colombia, this 'finding was
particularly
t .._
. .
interesting.
A comparison of interview data with questionnaire responses
indicated
that the pattern of responses was basically the same.
TWinterviews
therefore proved a valuable validation check on the
Oestionnaire items,
,since it was usually obvious in the inter s if a child had
misunderstood
or misinterpreted a question. The investigator concluded that
individual
interviews are a necessary part of the`' investigative process but
that they
,
are most useful' at the Wetest stage.' It is there that one can
make the
best use of-a child's level of understanding and of the
transitions that
she/he is able to make between items.' Items that are confusing
to students
are revealed early in the program.
Future tross cultural researchers on political socialization might
'do well to conduct a serieA of tape recorded group interviews
initially
d to follow these up With some random interviews that
concentrate on
the child's level of understanding of questionnaire items. Group
inter-
views would enable the investigator to gather opinions from
more children .
in less time than would individual interviews. Eollow-up
interviews with
qo
individual children would assure the researcher. that the
questions were
11
understandable and meaningful ..5e4ildren even vrithout group
support.
0
A questiankire containing'some open-ended items and
constructed on the
basis of this type of preliminary,investigatitn kuld appear to be
a
reliable instrument for gathering political socialization data
from even
young children.
10
% .
The fact that an educational program evaluator seldom has a sin
le
*lent or even a single group of clients leads to some unique
clashes of
,
ethics and methodology not likely to be found in a,research
study. For'
.--c"--1
.
,
example, to the extent that the needs or expectations various
client
..
groups conflict with one another) the evaluator is likely to
experience
,
....
.
. 1
some confiOnce/confidentiality ro4e conflicts. To assure some
consistency
4
in terminology, we are using confidence to:refer to those'
situations in
which an investigator' must establish to a client that she/he is
worthy
of trust. We are using confidentiality tosrefer to th e occasions
that
require the investigator to assure that information received will
be kept
private.
Folr example, suppose that a- hypothetical p'rincipal's
association
has contracted for an external evaluation of an innovative
school
O
administration project. Suppose further that the evaluation
design
involved, among other things,' interviews with the principals
and reviews
.,
of administrative documents including budgetS. It is hard to
imagine
a better example of in evaluation study with few client groups.
On the
surface, it appear t only the principal's association is a client,
and it seems likely that ass g-' the principals' that all evaluatiOn
data
will remain confidential is a sure method of winning their
confidence.
. ,
12
.4
11
But even in the hypothetical world the school
system'is'governed_by a
school committee or board of education whose members
will'regard them-
,
-
selves as the evaluator's clients_and whose concern with fiscal
matters
may render such an assurance of confidentiality impossible.
Furthermore,
within the principals' group,.some individuals may feel very
strongly
that interview summaries shaft be made public to insure that
each
Principal is accountable for the position he takes. It would then
be
incumbent upon the evaluator to determine which data ought to
be confi-
dential, which public, and why. It seems apparent that the
decision, ho
matter what it may be, will,.have a cost in the form of reduced
confidence .
on the part of some portion of clientele: If, for example, the
evalu'ator proposes to conduct and release a financial audit, the
principali may feel compelled to conceal from the evaluator
some instances
in which supplementary federal funds have been used to
Supplant local funds.
a
Moreover, while the principals may be held accountable for
publicly expressed
positions, the data obtained in non-confidential interviews May
not
accurately reflect the principals' honest appraisals of the
innovative pro-
.
gram (that is, the evaluator has lost the principals' confidence).
In a situation roughly. similar to the one described.above, the
evaluator reported tht 75% of, a group of.administrators had
returned a
confidential-questionnaire. Their supervisor wanted a 1400%
return and
requested the names of the, respondents. Since the cover letter
the ques-
, .
-tionnaire clearly stated,that the responses would be kept
confidential;
The'supervisor then demanded the
the cover letter-did riat promise "that,
the supervisor's request was denied.
names of non-respondents saying that. i-
/ CAL
"P.
13
j
)2
non-responses would be kppt confidential. Of course, the end
result would ,
have been the sane; therefore, the information was not provided.
-5ubse-
quent cover letters were modified to state'that 'individual
responses would
be kept confidential, but a list of respondents would be
provided" to the
supervisor.
This example is not'representative of the majority of program
evalua-
.
.-'tions: Administrators are usually only one of many client
groups. Others
include teacheri, counselors, parents, students, funding
agencies, and the
general public. Of the lot, administrators seem most able to
understand
and appreciate the problems of evaluation. The evaluator's
contacts wIth.
most 'of the others are less frequent and More formal (i.e.,
through
structured interviews, questionnaires, group meetings, etc.);
except
for teachers in circumstances that require extensive observation.
The average classroom teacher has had three experiences that
she/he
associates with the word evaluation: A required college course
(or courses)
that emphasized statistics,. the recurring responsibility to
giWtrades
to students, and the annual 15-minute classrOqm observation
upon which the
principal bases her/his decisions-about the teacher's
professional per-
-
formance. For'nist teachers, all three'are unpleasant and there
seems to
be considerabltransfer of their negative reactions from these
situations
,
to'program evaluations.
To earn the'confidence of teachers, a' program evaluator must
first
Clear up two common misconceptions. lie/he must assure the
teacher that -
she/he is not involved in personnel -evaluation, and she/he must
clearly
indicate that the students' right to confidenWlity may require
that
I
14
0
4
13
tlke evaluat data bereported on a group basis only. The latter is
necessary for - at least two reasons: 1)' because it will increase
the
probability of 6btaining'honest student responses, and 2)
because it will
prevent the 1.04f'group-testdita for individual diagnosis (a
purpose
for which it was,not intended). An additional benefit is similar
to the.
one refeied to 411 the research example: teachers seeing
students' confi-
dence respected Will know that assurances given to teachers
Will be like-
wise respected. In the Colomtian research project, the overall
return
rate foteacher questionnaires was 77% with no school returning
fewer
than 50%'. In a study of political attitudes and in the face of
some m
administrative opposition,,these returns were a welcome "vote
of confidence."
Once these fundimentals have been established, the eval ator
can
score confidence points by speaking freely of her/his own teac
ing experi-
.
ence, by separating personal from professional opinion, by
explaining the
rationale-for evaluation activities, and by being available, as a
resource
person and hand-holder. Also, the evaluator's..revealing that
she/he
possesses a sense of humor can go a long way toward Winning
the'colifidence
of ally client group.
Some teachers may have had prior experience with Program
eValu on,
so the groundwork may have already been laid. In this case,
all'that may
be needed to gain Pie teachers' confidence is to respect their
confidential-
ity and remain objective. On the other hand, the teachers'
prior'experience
may have been unpleasant.. One of the'wfiters evaluated a
compensatory
kindergarten)program that used operant, conditioning
procedures to teach a
highly academic curriculum. The previousivalpator had relied
on a small
15
t
highly academic curriculu. The previous evaluator had relied on
a small
nunber of unstructured classroom obser/atiens and concluded
that the.
teaching staff lacked creativity, was unprofessional, and could
not survive
.
in a regular school progr4n. When the writer was introduced to
the
teachers, two made distasteful comments, one,turned and
walked away, and
the.rest were painfully polite. In order to win the confidence of
this
staff it was necessary to: 1) announce all visits in advance, 2)
be
accorpanied by the project director on'several visits, 3) show
the teacher
the observation schedules being used Mat Hawthorne effect?),
4) provide
teachers with copies of all evaluation reports, and 5) avoid
identifying
the teacher or classroom on observation records.
Special problems occur when parents are a target group for
project
....,,activities. Project staff involved in home visits may no want
to risk
the confidence and trust they_have earned by having an
evaluator accompany
them. Militant- parents' groups may demand the release of
names of teachers
who are not implementing the program. :Individual parents may
request
information about their child's test performance. Like teachers,
parent's
may have disconceptions about the evaluator's role. In
conducting interviews
In a school administration building, one.of the writers found
that appi-pxi
.
mately on- -rerit in four came in expecting to hear bad
news,about their
child. I was alarming only because parents had been sent a letter
explaining 7..ne interview and had alsp been giVen further
explanation in two
telephone calls!:
To win the confidence of parents, an evaluator must be sensitive
to
. . . . .
the parents' views of education. Some parents still hold
educators in high
16
*
p
15
. .
regard. Once they know the evaluator's credentials, especially if
she/he
has been a teacher and/or holds -.a doctorate, these parents, ray
exhibit a
level of confidence that approaches reverence (too much contact
wittlithis
type of parent ray cause one to take her/himself seriously). At
the other
end of the parental spectrum are a good many former
revolutionaries whose
'general did trust of authority has been focused on the
educational system.
Such parents may adopt the attitude that evaluators are co-
conspirators
in a great educational swindle that seeks to conceal teachers'
inability
to give their children basic skilAs or good feelings about
themselves or
whatever. Although these parents may initially__seem to be an
obstacle to
good evaluation, they can prove to be a most valuable asset. If
the
evaluator will take the time to get to know the leaderihiO
persdnally, the
parents will point to specific areas of program operation that-
bothers
them, they will ask questions abbut differences in
implementation, and they
will identify the program activities that please them. If _t*
evaluator
.
will then make an- honest effort to collect objective data r
arding areas
of parent concern, there is a good chance that he will have
e4rned their
v
.
confidence (though they'll never admit it) even if the data' dc,
not support
the parents' position. One rfed only to review the materials
published.by
the United Bronx Parents to see how valuable parental input can
be to the
conscientious evalivator.
- Afar less tangible client for educatiimal evaluations is the.
community." Sometimes the evaluator may know the area he is
worki g in
well enough to haVe formed a conception of the community and
to have
formulated ideas about its expectations of.him. Many times,
however, the -
3
0
16
evaluator is an "outsider' whose conception of-theCommunity is
formed by
the school staff she/he is evaluating. naturally, this may prove
toibe
an undesirable situation (vpless the evaluation design is.goal
free). For
example, in evaluating a low-budgeted innovative kindergarten
program, one
of the authors found it necessary to spend an inordinate amount
of time and
energy obtaining permission to test or interview students. The
principal
finally disclosed the reason: the project employed a consulting
clinical
psychologist who had grown up in the neighborhood served by
the school; he
was engaged i intelligence and grojecfive personality testing of
a.highly
rconfidential na e. Since parents and others in the community
knew him
J
'and the nature of his testing: the principal feared that the
community would
. .
not tolerate revealing such infOrmation t&. "an outsider from
the University,"
nor would they understand the dtffei-encesin the kinds of
testing involved.
In the second year of that project,.the'sameevaluator-knew the
community
better and vice versa, so the testing was more easily arranged.
Although additional examples of ,,the impact of-ethical issues
on
.
methodological questions could be cited, enough have been
given to make the
.
point. To summarize briefly, this paper began by. noting some
contrasts be-
.
tween educational research and progilaM evaluation. Despite
the differences
in site selection, Clientele, and relitionshiP to treatment,Thoth
evaluators.
and researchers must make adjustments in method to
accommodate ethical
concerns. The use of personal interviews as a questionnaire
validation
prOcedure was dis&ssed. It was noted that, the annoymity of
questionnaire
responses. Observational systems .were -also considergd,to be
especially
&-
susceptible to modification for, ethical `reasons. 'In both
research and,
18
.1
17
3
evaluation studies, the investigators felt that the risk of
Hawthorne or
other biasing effects rust be subordinated'to the right of those
being
observed to know the nature of the Observations.
Dealing more specifically with matters of confidence and
Confidential-
ity, both the researcher and the evaluator found that honoring
assurances of
confidentiality given to one group of subjects enhances the
co?fidende.that
other groups will have in the tnvestigatcs.pri;mises:
Finally, some consideration was given tp examples of ethical
conflicts-
that.arise uniquely in multi-clientele program evaluations.
Discussion f .
the examples led.to specific recommendations, for similar
situations.
19
A
Title:
Author(s):
Source:
Peer Reviewed:
Publication Date:
Descriptors:
Abstract:
Notes:
Number of Pages:
Publication Type:
Availability:
Journal Code:
Entry Date:
Accession Number:
Database:
Record: 1
Confidence/Confidentiality: A Comparison of Methodological
Approaches Used in
a Field Study of Children's Political Attitudes in Bogota,
Colombia, and
Educational Evaluation.
Bailey, Susan McGee; Hunter, William J.
19 pp.
N/A
1976
Classroom Observation Techniques, Confidential Records,
Confidentiality,
Credibility, Educational Research, Elementary Secondary
Education, Evaluation
Methods, Interpersonal Relationship, Moral Values, Program
Evaluation,
Research Design, Research Methodology, Research Problems,
Responsibility,
Elementary Secondary Education
This paper examines how potential conflicts produced by ethical
issues such as
confidence and confidentiality can affect the research
methodology of
educational research and evaluation projects. Despite the
differences in site
selection, clientele, and relationship to treatment, both
evaluators and
researchers must make adjustments in method to accommodate
ethical
concerns. Based on a research study of the political
socialization process of
Colombian children and several educational program evaluation
projects in New
England, participant observation systems are considered for
methodological
modification for ethical reasons. In both the research and
evaluation studies, the
investigators felt that the risk of the Hawthorne effect or other
biasing effects
must be subordinated to the observed subjects' right to know the
nature of the
observations. In addition, honoring assurances of confidentiality
to one group of
subjects enhances the confidence that other groups will have in
the
investigators' promises. Examples of ethical conflicts that arise
uniquely in
muliclientele program evlauations are also described.
(Author/DE)
Paper presented at the Annual Meeting of the American
Educational Research
Association (San Francisco, California, April 19-23, 19760
19
Speeches/Meeting Papers
Full Text from ERIC Available online:
http://www.eric.ed.gov/contentdelivery/servlet/ERICServlet?acc
no=ED124458
RIEOCT1976
1976
ED124458
ERIC

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ED 124 458AUTHORTITLEPip DATENOTEEDRS PRICE.docx

  • 1. :ED 124 458 AUTHOR TITLE Pip DATE NOTE EDRS PRICE DESCRIPTORS ABSTRACT This paper examines how potential conflicts produced by ethical issues such as confidence and confidentiality can affect the research methodology ofeducational research and evaluation projects. Despite the differences in site selection, clientele!, and relationship to treatment, both evaluators and researchers must make adjtstments in method to accommodate ethical concerns. Based on a research study of the political socialization process of Colombian children:and several'eduational program evaluation projects in New .England, participant obseryatio systels are considered for methodological modificatiob for ethical reasons. In both the research and evaluation studies, the investigators felt that the risk of the Hawthorne-effect or other biasig effects must be subordinated to the
  • 2. observed subjects' right,to.know the nature of the observations. In addition,4 honoring assurances of confidentiality to one group of subjects enhapces the confidence that other groups will have in the investigators' promises. Examples of ethical conflicts that arise uniquely in muliclientele program evlauations are also described. (Author/DE) r DOCUMENT RESUKE ,S0 ooY 1/# 'Bailey, Susan McGee; Hunter, 4il1iai ti Confidence/Confidentiality: A Comparison.of Methodological Approaches Used in a Field Study of Children's Political Attitudes in Bogota, Colombia, and Educational Evaluation. 76 '19p.; Paper presented at the Annual Meeting of they American Educational Research Association (San Francisco, California, "April 19-23, 19760 ' M7-$0.83.6C-$1.67 Plus Postage. Classroom Observation Techniques; *Confislentiality; Confidential Records; Credibility; *Educational Research; Elementary Secondary Education; *Ethical Values; Evaluation methods; Interpersonal Relationship; *Program Evaluatfon; Research Design; *Research Methodology; Research Problems; ReAsponsibility
  • 3. *'i******,1*4:*****i*********************************** ******************* DocumAits,acquired by ERIC include many informal unpublished * * maeFiais not airailable from other sources. ERIC makes every effort *. * to obtain the hest copy available. Nevertheless, items of marginal * * reproducibility areoften encountered and this affects the q3ality * * of the microfiche and hirdcopy reproductions ERIC makes available * via,the ERIC Document Reproduction Service (EDRS) . EDRS is not * --:*responsible'foi, the quality.of the original dociment..Reproductions * * supplied,by EDRS,,are the best that can be made from the original. * *************f*************************************** ************** O 5. IIPV 71o7q. U.S OEARTIAENrOFscrAs.m .Douro N4 ora.sLez 'LATsoks.r. oarrnen OF
  • 4. 1.00C1110,1, TowS cocutiton btAS BEEN itEP10-Mom° Fc?;,,i AS RECEfRE. . O Fspodi144E PE kS. R oaserizArqk catboat. ATAIO IT SCrrihrTS OF ifiEWOROPWAOMS PARED DO 1,07r AtECESSFAILY 111Evitt- SEAM OF r 10E4L hAT*0104, tfr<STITtrIE OFE.0e.X.AlsON POSgrfiri t5^4 MACY Confidence/ Confidentiality: A ComWisn. of Methodological Aj5proaches Used in a Field Study of Children's Political Attitudes in Bogota, Colombia, and in Educational Evaluation -44 Susan McGee Bailey Connecticut State Department of Education ,.
  • 5. lilllam J. Hunter Curriculum Research and ,Development Center University of Rhode Island 4r . The questions faci r researcher &A those confronting a program . % evaltfator araoecasionall- identical and often similar. There are, however, critical- differences between the two processes. A researcher, t particularly, one focusing on hypothesis generating investigation, is .able to, and-lnaeecra-,- include a lide range of settings and subjects. The scope of a program evaluation is sorewfiat more confined; the evaluator' must focus on a grticular program in whatever setting that program it'
  • 6. . found. Aprogram evaluator has a client; a researcher may have a funder or a chairperson or an audience but usually not, at least at the outset, ia client. The evaluator may intervene in a treatment program to help i. it accoplish-its objectives the 'research' must seek to keep a treatment program static in order to more'accurately.study it effects.. These i differences subtly shape the form and the degree of the potential conflicts ` and congruencies produced by ethical issues.such as confidence and confi- dentiality. This paper focuses on these,differences and similarities using an hypothesis generating study conducted in Bogota, Colombia, in 1970 as an example5T research methodology ancontrasted with several educational progriam evaluation projects conducted in New England inthe past two years.
  • 7. . The primary purpose of the research study wauto gather data that ti would be useful in generating hypotheses on the political socialization of Colombian children. The focus of the research was to determine the 'perceptions that elementary'entjunior high school students in different school and socio-economic environments in a large Latin American city ; /2 2 had regarding their'country and tin roles citizens play in its governTent.1 Jo _ - .Students at 14 scrools participated in the research effort: One hundred and sixteen were personally intereted and 10432 others answered
  • 8. a written questionnaire. .Data were gathered on political attitudes,'feelings 4 of social trust, ark' children's internal ver'susexternal locus of control orientations. The relationships among thevariables were examiiled from three different theoretical perspectives: an enviropmental approach that emphasized , demographic vartables, develop7ental theory which focused on age and grade 1eve4..and a sysIems. maintenance orientation that-dealt with - schools' efforts to pr&liote'attitgdes consistent with the conti mafion -of the `.present --- political System. 1 . , , . . . rt.was hoped that.the data would contain evidence that Mlght indicate . , , . whithei- the political tocialiiation process, h Cdlombia. is
  • 9. similaitdthat . -, , . f . . . reporied.in,the United States 3r whether conclusions dram' from United , - ___J St&tes data are,ihappropriate in other settings. ,: .. A methodological concern of the research, studf involved a'comparison of personal interviews and, written questionnaires iri gathering data on the political sOcializatioil of children. V. j, Students in classes corresponding .t6 AmePican 3rd, 5fh, 6th; and 7th grades"jn 14 Colombian schoOls were Used. The sehdols were pufposively ,
  • 10. selected on the b,asis. of socio- economic background of the students attending 'Pot a maim detaited-delerap tion o6 the air gina4 ziudy,, zee Suzan M. Baitey, Potititat Soaiatization Amolg Chad/Len in Bogota, Cambia, Ph. a. diuettatkon, UnivtA.Wy qii.M4chigan, 1971, Univet6,44 Mit/L.06am, Ann Abair., Michigan, r 0 4 si a 3 and the type of schaol, either -public,or private. Because the purpose has to gererate hypotheses for future study, an effort was made - to include sdouls that were. thought to be representatiye of large lumbers. of Colombian schools as. well As ones that appgared somewhat uhiqug within
  • 11. the educational' a framework. The use of many schools rather than a select-dnw was costly in terms of both time andbb4Y, but the resulting data were full of the contradictions and surprises that help a researcher res ape initial assump- tions and formulate positions for further investigation. Site selection and number, of sites are not always options for educational' program evaluators to explore, rather the prograM and-the locations in which it is to be studied are usually predetermined, often long before the evaluatOr is brought on the scene. The extretes'of this situation are exerlified by single classroom, innovative programs.for which it 4s often impossible to find a comparison group and system-wide programs forthe educationally disadvantaged that requirethe evaluator,to gather dot from virt ally very classroom in every building of a city-wide school system.
  • 12. Evaluators often,desi n data gathering techniques based on the require- ments !. . . . of the clients rather han on theoretical considerations geared, to i the/generation of hypothAes. Ho'.evei, in the construction f tests, question- . naires, and other Instruments; both researchers and evaluators are usually able to refer to items used in previous investigations; However, research.in different cultural.settings may be limited by the fact that previous investigations have all been conducted in the United .States. This is particularly true in the area of childhood political socialization, and the researcher found that many of the.items used in
  • 13. IP 5 previous studies were oriented to Xmericab children in a United States setting. Wnen results were obtained overseas that parallel those of the U.S. studieS,.it is often assured that the children and/or the processes are the - same but it is entirely possible that,what is more to the point is that the questions themselves %ere inappropriate for that setting. For exarple, both.U.S. and'Colombian,children might respond "Yes" to- a question such as "Does it make you feel pl.bud to see the flag- of your country?" HoV:ever, the differences in symbolic uses of the flags in the two countries- would sugge.st that the responses might have very different meanings. The use of personal interviews in the Colombian research Study was
  • 14. intended to permit`an examination on this inherent bias. The interview, therefore, served as a means of validating some of the questionnaire items by giving a clearer picture of how students understood and interpreted specific questions.. The interview schedule contained a - selection of the , .student questionnaire items,followed by probes such as4z or what. Its use al' so expanded the researcher's understanding of the responses obtained on the writebn questionnaire because it,was more loosely structured and concentrated oA in-depthresponseS.' With young children, it is difficult to know whether one is testing an attitude or creating one. A political socialization queStionnaire may confront children with issues they have never before conssidered, and they may hastily select one response. More carefOly questionned, the children may reveal that they have
  • 15. no.strong feelings on the subject. Persoftal interviews are, also a frequently used tool infEattonal S sp. 5 program evaluations with subjects being children, teachers, administrators) parents, or others. Since it is univikely that a program evaluator would need to drat.on experiences gained in a different culturg,-thel- k4J1 of difficulty discussed above is unlikely -Tb occur. Nevertheless, pesonal interviews serve--a- vain-able- functiolt-in-the-ra454a-tivt-of.- eval-uation questionnaires. All too often,'the technique is not employed dueito budgetary liritations. In a recent evaluation of a compensatory eduCatiOn program, the evaluator was unable to devote the time and money necessary
  • 16. to conduct personal interviews as a follow-up to a teacher questionnaire concerning the value of e supplementary administrative prOgrain.1, As part I vof.the school system's evaluation process, every program evalution was audited by another evaluator. In this.case, the second evalu tor used his resources to do follo -up interviews. Since teachers ha responded anonymously, it was- .4u goossible to ask about specific respon vs that had been given to the questionnaire items. The auditor intery erred a small 'number of teachers and found that most of them did not r ember having filled 64 the questionnaire at all. 'For some of the it/ on'the ques- tionnaire, the responses given by those who did remembei completing the . questionnaire. were inconsistent with the data reported by the evaluator.
  • 17. Unfortunately, evaluator were subjects. The there was no way of assuring that the/auditor and the . '- basing their conclusions on data fro/ the same set of resulting confusion would no doubt have been avoided had the resources been available for proper validatifin of the questionnaire results by the evaluator. The-use of personal interview data raises one of the central issues addressed in this paper -- how honest are P t . , S. 3 6 .4
  • 18. respondents going to be if ti-a..y=feei their.replies ray be shared with . Wers in wais which woul&leave little doubtsjo -the resi5ondedts .. ---- identity? In the case-of the research study reported-here, The decision, - . was rrade to assure respondents of the confittialfty of their responses - . au4 toliuild into the design of the stufy as rany"-guarantees oflanonymify as possible. In administering -the questionnaires-during- the Cololibian field work, the researcher and her Assistants intrOducedthemselves to the class and explained that they were interested in learning more about how children felt about.certain things. They explained that the paper and pencil questionnaire was not a test and that no one at the school would
  • 19. see their papers. The students were asked not to put their names on the questionnaires . unless they wanted to-do so. The researchers then asked if.there were any , - questions and answered those that did-not concern the specific 'nature of the questionnaire items. The personal interview procedures were-explained and those- students who wiShed to be interviewed were asked to put their names on pieces of I. paper which were then drawn from a hat. The children selected for the inter- . View were taken to a private room and interviewed individually. After the interviewees had left the ro6m, the written questionnaires were distributed. The children were reminded again that it was not a test, that no one at the school would see it, and that they need not put their
  • 20. names on the papers. They were cautioned to answelk individually and to leave blank any qUestions that they preferred not to answer. Students were assured of the confidentiality of their responses in 8. order to maximize the honesty of their replies and td reinforce the point that' survey instruments3vere not tests. Jeachers and administrators at all of the Schools were-very interested in the research and despite the repeated* explanations that student questionnaire were Aonfidential, sevetal assumed that they would be all wed to review s debt responses. The researcher's insistence that this wou ld not be pos hie caused an occasional ruffled feather, but had long range ben n that it reinforced the -other guarantees of confidentiality that ad been given. For example, school administrators had xen assured that no
  • 21. school * would be referred to by name and that no data on students at d specific school would be released to anyone other than persons specifically approved i(--.by the school 'director. This assurance was kept despite requests from - various agencies for data beyond that contained in the final report. This assurance was_ particularly important in obtaining the cooperation of . school staff people on two of the data gathering instfuments that dealt with school milieu'and teacher attitudes, A school data sheet' was used to record descriptive information about the School and also to record the researchers impressions of the general classroom atmosphere'and theeducational, 0119scoy prevalent Within school. This data was collected informal*Arlbg the researcher's ,
  • 22. initial visit to the school andolubsequent visits when students were being interviewed. Although observational data collected when subjects 1 .46 are unaware of the collection process may be a more valid reflection of daily routine, the resentment that may be engendered in this way is seldom worth'the effort. School officials were shown the instrument and rid 9 t 46. attempt was made to collect data surreptitidusly. Along with the practical consideration leading the researcher to a decision favoring openness, ethical issues also required that a furl 'explanation be given to school officials, teachers, 4nd students.
  • 23. --ilest'r.arcters working overseas are free of many of thelegislative -re- strictions facing investigators working in American schools, but the = added information one can obtain seems re ativtly valueless when con- . trasted with the ultimate distrust that ma result. In program evalua- tions, it is often possigle to avoid creating distrust by getting permis- sion,.in advance, to make unannounced visits and-to conduct both structured and unstructured classroom observations. Occasionally, however, the n. sensitivities of program staff may require that all 'observations be announced and structured and that the'varfables to be observed be made known in advance.' In one such program, the evaluator found it necessary to show the observation form at. nearly every visit and to discuss the
  • 24. results afterwards. 'While this procedure limits the use of the data for judgments concerning a program's success, it may serve as a feedback source for program improvement. It may well be that-themays in which bbtervational techniques , are used in both eValuation and reams arch are the clearest examples of methodology being shaped to meet the ethical requirements of the situation. The Colombian study was designed to generate hypotheses and the analyses concentrated on a description of the data and the relationships among the variables. ,As had been hoped,', the data revealed several avenues for further study and generated hypotheses that, future researchers. might 10 , 4 . 1 s
  • 25. 9 - investigate.,, Especially interestingpwas the indication.that the type of system-supported socialization that many American researchers have, attributed to. public schools may be carriedblutItn Bogota by private - - institutions. The social trust data also hinted at a possible "coolout" , of lower class children. Many of these children appeared to have felt more trusting and less efficacious than did higher status children. Given . the socio-political structure of Colombia, this 'finding was particularly t .._ . . interesting.
  • 26. A comparison of interview data with questionnaire responses indicated that the pattern of responses was basically the same. TWinterviews therefore proved a valuable validation check on the Oestionnaire items, ,since it was usually obvious in the inter s if a child had misunderstood or misinterpreted a question. The investigator concluded that individual interviews are a necessary part of the`' investigative process but that they , are most useful' at the Wetest stage.' It is there that one can make the best use of-a child's level of understanding and of the transitions that she/he is able to make between items.' Items that are confusing to students are revealed early in the program. Future tross cultural researchers on political socialization might 'do well to conduct a serieA of tape recorded group interviews initially
  • 27. d to follow these up With some random interviews that concentrate on the child's level of understanding of questionnaire items. Group inter- views would enable the investigator to gather opinions from more children . in less time than would individual interviews. Eollow-up interviews with qo individual children would assure the researcher. that the questions were 11 understandable and meaningful ..5e4ildren even vrithout group support. 0 A questiankire containing'some open-ended items and constructed on the basis of this type of preliminary,investigatitn kuld appear to be a reliable instrument for gathering political socialization data from even young children.
  • 28. 10 % . The fact that an educational program evaluator seldom has a sin le *lent or even a single group of clients leads to some unique clashes of , ethics and methodology not likely to be found in a,research study. For' .--c"--1 . , example, to the extent that the needs or expectations various client .. groups conflict with one another) the evaluator is likely to experience , .... . . 1 some confiOnce/confidentiality ro4e conflicts. To assure some consistency 4
  • 29. in terminology, we are using confidence to:refer to those' situations in which an investigator' must establish to a client that she/he is worthy of trust. We are using confidentiality tosrefer to th e occasions that require the investigator to assure that information received will be kept private. Folr example, suppose that a- hypothetical p'rincipal's association has contracted for an external evaluation of an innovative school O administration project. Suppose further that the evaluation design involved, among other things,' interviews with the principals and reviews ., of administrative documents including budgetS. It is hard to imagine a better example of in evaluation study with few client groups. On the surface, it appear t only the principal's association is a client,
  • 30. and it seems likely that ass g-' the principals' that all evaluatiOn data will remain confidential is a sure method of winning their confidence. . , 12 .4 11 But even in the hypothetical world the school system'is'governed_by a school committee or board of education whose members will'regard them- , - selves as the evaluator's clients_and whose concern with fiscal matters may render such an assurance of confidentiality impossible. Furthermore, within the principals' group,.some individuals may feel very strongly that interview summaries shaft be made public to insure that each
  • 31. Principal is accountable for the position he takes. It would then be incumbent upon the evaluator to determine which data ought to be confi- dential, which public, and why. It seems apparent that the decision, ho matter what it may be, will,.have a cost in the form of reduced confidence . on the part of some portion of clientele: If, for example, the evalu'ator proposes to conduct and release a financial audit, the principali may feel compelled to conceal from the evaluator some instances in which supplementary federal funds have been used to Supplant local funds. a Moreover, while the principals may be held accountable for publicly expressed positions, the data obtained in non-confidential interviews May not accurately reflect the principals' honest appraisals of the innovative pro- . gram (that is, the evaluator has lost the principals' confidence). In a situation roughly. similar to the one described.above, the
  • 32. evaluator reported tht 75% of, a group of.administrators had returned a confidential-questionnaire. Their supervisor wanted a 1400% return and requested the names of the, respondents. Since the cover letter the ques- , . -tionnaire clearly stated,that the responses would be kept confidential; The'supervisor then demanded the the cover letter-did riat promise "that, the supervisor's request was denied. names of non-respondents saying that. i- / CAL "P. 13 j )2 non-responses would be kppt confidential. Of course, the end result would ,
  • 33. have been the sane; therefore, the information was not provided. -5ubse- quent cover letters were modified to state'that 'individual responses would be kept confidential, but a list of respondents would be provided" to the supervisor. This example is not'representative of the majority of program evalua- . .-'tions: Administrators are usually only one of many client groups. Others include teacheri, counselors, parents, students, funding agencies, and the general public. Of the lot, administrators seem most able to understand and appreciate the problems of evaluation. The evaluator's contacts wIth. most 'of the others are less frequent and More formal (i.e., through structured interviews, questionnaires, group meetings, etc.); except for teachers in circumstances that require extensive observation. The average classroom teacher has had three experiences that
  • 34. she/he associates with the word evaluation: A required college course (or courses) that emphasized statistics,. the recurring responsibility to giWtrades to students, and the annual 15-minute classrOqm observation upon which the principal bases her/his decisions-about the teacher's professional per- - formance. For'nist teachers, all three'are unpleasant and there seems to be considerabltransfer of their negative reactions from these situations , to'program evaluations. To earn the'confidence of teachers, a' program evaluator must first Clear up two common misconceptions. lie/he must assure the teacher that - she/he is not involved in personnel -evaluation, and she/he must clearly indicate that the students' right to confidenWlity may require that
  • 35. I 14 0 4 13 tlke evaluat data bereported on a group basis only. The latter is necessary for - at least two reasons: 1)' because it will increase the probability of 6btaining'honest student responses, and 2) because it will prevent the 1.04f'group-testdita for individual diagnosis (a purpose for which it was,not intended). An additional benefit is similar to the. one refeied to 411 the research example: teachers seeing students' confi- dence respected Will know that assurances given to teachers Will be like- wise respected. In the Colomtian research project, the overall return rate foteacher questionnaires was 77% with no school returning
  • 36. fewer than 50%'. In a study of political attitudes and in the face of some m administrative opposition,,these returns were a welcome "vote of confidence." Once these fundimentals have been established, the eval ator can score confidence points by speaking freely of her/his own teac ing experi- . ence, by separating personal from professional opinion, by explaining the rationale-for evaluation activities, and by being available, as a resource person and hand-holder. Also, the evaluator's..revealing that she/he possesses a sense of humor can go a long way toward Winning the'colifidence of ally client group. Some teachers may have had prior experience with Program eValu on, so the groundwork may have already been laid. In this case, all'that may be needed to gain Pie teachers' confidence is to respect their
  • 37. confidential- ity and remain objective. On the other hand, the teachers' prior'experience may have been unpleasant.. One of the'wfiters evaluated a compensatory kindergarten)program that used operant, conditioning procedures to teach a highly academic curriculum. The previousivalpator had relied on a small 15 t highly academic curriculu. The previous evaluator had relied on a small nunber of unstructured classroom obser/atiens and concluded that the. teaching staff lacked creativity, was unprofessional, and could not survive . in a regular school progr4n. When the writer was introduced to the teachers, two made distasteful comments, one,turned and walked away, and
  • 38. the.rest were painfully polite. In order to win the confidence of this staff it was necessary to: 1) announce all visits in advance, 2) be accorpanied by the project director on'several visits, 3) show the teacher the observation schedules being used Mat Hawthorne effect?), 4) provide teachers with copies of all evaluation reports, and 5) avoid identifying the teacher or classroom on observation records. Special problems occur when parents are a target group for project ....,,activities. Project staff involved in home visits may no want to risk the confidence and trust they_have earned by having an evaluator accompany them. Militant- parents' groups may demand the release of names of teachers who are not implementing the program. :Individual parents may request information about their child's test performance. Like teachers, parent's may have disconceptions about the evaluator's role. In
  • 39. conducting interviews In a school administration building, one.of the writers found that appi-pxi . mately on- -rerit in four came in expecting to hear bad news,about their child. I was alarming only because parents had been sent a letter explaining 7..ne interview and had alsp been giVen further explanation in two telephone calls!: To win the confidence of parents, an evaluator must be sensitive to . . . . . the parents' views of education. Some parents still hold educators in high 16 * p 15 . .
  • 40. regard. Once they know the evaluator's credentials, especially if she/he has been a teacher and/or holds -.a doctorate, these parents, ray exhibit a level of confidence that approaches reverence (too much contact wittlithis type of parent ray cause one to take her/himself seriously). At the other end of the parental spectrum are a good many former revolutionaries whose 'general did trust of authority has been focused on the educational system. Such parents may adopt the attitude that evaluators are co- conspirators in a great educational swindle that seeks to conceal teachers' inability to give their children basic skilAs or good feelings about themselves or whatever. Although these parents may initially__seem to be an obstacle to good evaluation, they can prove to be a most valuable asset. If the evaluator will take the time to get to know the leaderihiO persdnally, the
  • 41. parents will point to specific areas of program operation that- bothers them, they will ask questions abbut differences in implementation, and they will identify the program activities that please them. If _t* evaluator . will then make an- honest effort to collect objective data r arding areas of parent concern, there is a good chance that he will have e4rned their v . confidence (though they'll never admit it) even if the data' dc, not support the parents' position. One rfed only to review the materials published.by the United Bronx Parents to see how valuable parental input can be to the conscientious evalivator. - Afar less tangible client for educatiimal evaluations is the. community." Sometimes the evaluator may know the area he is worki g in
  • 42. well enough to haVe formed a conception of the community and to have formulated ideas about its expectations of.him. Many times, however, the - 3 0 16 evaluator is an "outsider' whose conception of-theCommunity is formed by the school staff she/he is evaluating. naturally, this may prove toibe an undesirable situation (vpless the evaluation design is.goal free). For example, in evaluating a low-budgeted innovative kindergarten program, one of the authors found it necessary to spend an inordinate amount of time and energy obtaining permission to test or interview students. The principal finally disclosed the reason: the project employed a consulting clinical psychologist who had grown up in the neighborhood served by the school; he
  • 43. was engaged i intelligence and grojecfive personality testing of a.highly rconfidential na e. Since parents and others in the community knew him J 'and the nature of his testing: the principal feared that the community would . . not tolerate revealing such infOrmation t&. "an outsider from the University," nor would they understand the dtffei-encesin the kinds of testing involved. In the second year of that project,.the'sameevaluator-knew the community better and vice versa, so the testing was more easily arranged. Although additional examples of ,,the impact of-ethical issues on . methodological questions could be cited, enough have been given to make the . point. To summarize briefly, this paper began by. noting some contrasts be- .
  • 44. tween educational research and progilaM evaluation. Despite the differences in site selection, Clientele, and relitionshiP to treatment,Thoth evaluators. and researchers must make adjustments in method to accommodate ethical concerns. The use of personal interviews as a questionnaire validation prOcedure was dis&ssed. It was noted that, the annoymity of questionnaire responses. Observational systems .were -also considergd,to be especially &- susceptible to modification for, ethical `reasons. 'In both research and, 18 .1 17 3 evaluation studies, the investigators felt that the risk of Hawthorne or other biasing effects rust be subordinated'to the right of those
  • 45. being observed to know the nature of the Observations. Dealing more specifically with matters of confidence and Confidential- ity, both the researcher and the evaluator found that honoring assurances of confidentiality given to one group of subjects enhances the co?fidende.that other groups will have in the tnvestigatcs.pri;mises: Finally, some consideration was given tp examples of ethical conflicts- that.arise uniquely in multi-clientele program evaluations. Discussion f . the examples led.to specific recommendations, for similar situations. 19 A Title: Author(s): Source:
  • 46. Peer Reviewed: Publication Date: Descriptors: Abstract: Notes: Number of Pages: Publication Type: Availability: Journal Code: Entry Date: Accession Number: Database: Record: 1 Confidence/Confidentiality: A Comparison of Methodological Approaches Used in a Field Study of Children's Political Attitudes in Bogota, Colombia, and Educational Evaluation. Bailey, Susan McGee; Hunter, William J.
  • 47. 19 pp. N/A 1976 Classroom Observation Techniques, Confidential Records, Confidentiality, Credibility, Educational Research, Elementary Secondary Education, Evaluation Methods, Interpersonal Relationship, Moral Values, Program Evaluation, Research Design, Research Methodology, Research Problems, Responsibility, Elementary Secondary Education This paper examines how potential conflicts produced by ethical issues such as confidence and confidentiality can affect the research methodology of educational research and evaluation projects. Despite the differences in site selection, clientele, and relationship to treatment, both evaluators and researchers must make adjustments in method to accommodate ethical
  • 48. concerns. Based on a research study of the political socialization process of Colombian children and several educational program evaluation projects in New England, participant observation systems are considered for methodological modification for ethical reasons. In both the research and evaluation studies, the investigators felt that the risk of the Hawthorne effect or other biasing effects must be subordinated to the observed subjects' right to know the nature of the observations. In addition, honoring assurances of confidentiality to one group of subjects enhances the confidence that other groups will have in the investigators' promises. Examples of ethical conflicts that arise uniquely in muliclientele program evlauations are also described. (Author/DE) Paper presented at the Annual Meeting of the American Educational Research Association (San Francisco, California, April 19-23, 19760 19
  • 49. Speeches/Meeting Papers Full Text from ERIC Available online: http://www.eric.ed.gov/contentdelivery/servlet/ERICServlet?acc no=ED124458 RIEOCT1976 1976 ED124458 ERIC