Interactive Powers provides Voice and Video Technologies for Cloud-based services and On Premises. Our Smart IVR / Video RTC platforms provide easy-to-use, omnichannel, real-time communications, browser-driving interfaces, live chat, web collaboration, video calling, mobile app integration. Interactive Powers has offices in Europe (Madrid) and USA (Miami).

1. hInteractive Powers
Streamline your business communications

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3. Gartner’s research predicts a reduction of up to 70%
in call, chat and/or email inquiries after implementing
a VCA (Virtual Customer Assistants). They also report
increased customer satisfaction and a 33% saving per
voice engagement by 2022.

4. Carrier-grade IVR platform, with exceptional
performance, scalability, reliability and
application multi-tenancy. Its distributed
architecture can efficiently process hundred
of simultaneous calls.
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Smart IVR

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Touch Tone
Text-to-Speech
Speech Recognition
Natural Language
DialogFlow
SIP Connect
Open Standards
Call Recording
Voice ID

6. © 2020 Interactive Powers
Open Standard Interactive Voice Response
Smart IVR

7. Nemertes’ research found that by 2025, 74% of
companies will have live agents only handling complex
or specialized interactions compared to 58% today.

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Video RTC
Video Gateways for advanced Real-time
Communications on existing Contact
Centers. Multi-channel coverage for Web
Browsers, Mobile devices and IoT.

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Voice Call
Video Call
Live Chat
File Sharing
Screen Sharing
Snapshot
CoBrowsing
Video Recording
Video ID

10. © 2020 Interactive Powers
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Full ScreenLive Chat
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File
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Browsing

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Cloud Hosting
For enterprises that need real-time
communications without IT investments.
Run Smart IVR and Video RTC platforms in
the most secure and scalable cloud
computing environments in the market.

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SaaS
CPaaS
Speech API
Video Recording
Stun/Turn Services
SIP Connect
System Monitoring

13. © 2020 Interactive Powers
We run most leading cloud computing services
Platform as a Service
Amazon Web Services Microsoft AzureGoogle Cloud

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Solutions
Complementary Software that offers flexibility and
deliver significant savings to business processes or
service providers. These applications can be
standalone or used in combination.

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Web Dialer
Video SPLIT
Meeting Point
Automatic Dialer
Remote Viewer
Call Center
Voicebot IVR

16. © 2019 Interactive Powers

17. © 2020 Interactive Powers
Roadmap
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2015 2016 2017 2018 2019
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WebRTC Gateway
RTMP Gateway
1.2 1.3
2.0
4.03.X2.X1.X
1.2 1.3
Turnkey - Solutions
Cloud Hosting - CPaaS | SaaS
Smart IVR
2020

18. © 2020 Interactive Powers
Leading Call Center Industry-Solutions rely on our Powers
Omnichannel

19. © 2020 Interactive Powers
Carretera de Fuencarral 44 B5 Oficina 11
28108 Alcobendas (Madrid)
Europe America
2320 Ponce de Leon Boulevard
33134 Coral Gables (Miami)
Interactive Powers Interactive Powers