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Power to the People – the DIY Revolution will be Live (presented by Ron Tolido of Capgemini at #TheFutureofIT)

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Ron Tolido is Senior Vice President of Capgemini's group CTO network, and Advisory & Architecture lead at Capgemini's global Insights & Data Practice. He talks about Citizen Development and the DIY revolution - drivers, tools and strategies.

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Power to the People – the DIY Revolution will be Live (presented by Ron Tolido of Capgemini at #TheFutureofIT)

  1. 1. POWER TO THE PEOPLE The DIY Digital revolution will be live! Ron Tolido, Capgemini CTO Insights & Data
  2. 2. 3 Key drivers to the Digital DIY revolution … SKILLS GAP TIME DIGITAL
  3. 3. … should not lead to amateurism …
  4. 4. … as self-service has its limitations …
  5. 5. … but it also requires IT to let things go …
  6. 6. … learning from the Maker Movement …
  7. 7. … there are 3 ways to drive the Digital DIY revolution … PLATFORM CX CONCIERGEPLATFORM
  8. 8. … with many tools in analytics …
  9. 9. … and in no-code / low-code app development …
  10. 10. … and even in flow and process ….
  11. 11. … and in glueing together web services …
  12. 12. … an architected platform approach is needed …
  13. 13. ( .. or to put it even more simple … )
  14. 14. … there are 3 ways to drive the Digital DIY revolution … PLATFORM CX CONCIERGEPLATFORM
  15. 15. … it’s all about empowering the people …
  16. 16. … creating a collaborative, sharing mindset …
  17. 17. … offering accelerators for a smooth experience …
  18. 18. … being right in the middle of the action …
  19. 19. … there are 3 ways to drive the Digital DIY revolution … PLATFORM CX CONCIERGEPLATFORM
  20. 20. … with AI offering key capabilities in natural language …
  21. 21. … in discovering and preparing the right data …
  22. 22. … even ensuring data privacy and security …
  23. 23. … all to find breakthrough, actionable insights …
  24. 24. … understanding intentions and dialogue flow …
  25. 25. … making it easy like Sunday morning … “Alexa, how is my business doing?”
  26. 26. … (designing the use of it like a customer experience) …
  27. 27. … in addressing the challenges of the Digital era SKILLS GAP TIME DIGITAL
  28. 28. POWER TO THE PEOPLE The DIY Digital revolution will be live! Ron Tolido, Capgemini CTO Insights & Data
  29. 29. Contact us: https://www.linkedin.com/in/itworks https://twitter.com/itworks www.itworks.be Presented at: The Future of IT 20 September 2018 in Brussels

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