3. Who Are Xarios?
• UK Manufacturer With US Offices In
Tempe AZ
• Develop Exclusively For The Mitel
Product Line
– Desk Top Communications Productivity
Tools
– CRM Telephony Enablement
– Interactive Voice Response & Custom
Integrations
4. Applications Suite
• Phone Manager
• Web Call Back
• Hot Desking
• Campaign Manager Progressive Dialer
• Call Recorder & Speech Analytics Search
• Professional Services
5. Application Server is the core of all Xarios
solutions. Embedded in the Core application
out of the box are the following:
• 250 Standard Phone Manager
Clients
• Campaign Manager (Lite)
• Night Mode Management
• Multiple Message Notification
• Time Synchronization
• Alarm Notification
• Auto Answer
• SMS Messaging
• Chat
6. WHAT IS PHONE MANAGER
• A desk top software client allowing
its user complete control over all
telephone related activities.
• Works in VMware, Citrix & Terminal
Services environments
• Available when needed it comes with a
Computer Telephone Integration tool
• Phone Manger provides for intuitive operation,
detailed call history, Chat, Call Recorder and
Automatic Call Look-Up integrations as well as
centralized personal directories.
7. Three Levels
• Phone Manager – Standard
• Phone Manager – Professional
• Phone Manager - Team Leader
8. Standard
Out Of The Box
• Call Banner Jason W. King
US Channel Manager
Xarios CTI Software
• Status Console 801.647.6367 - Mobile
480.398.8319 - DID
• Highlight & Dial
888.927.4671 - Main
• Chat
• Quick Dial Directory
• Call Log
9. Professional User/Team Leader
Let The Productivity Begin
• Button Tool Bar
• TAPI & CRM Plug-In’s
• Custom Macros
• Managerial Controls
10. Versions & Integrations
• We also offer optional Outlook Plug-in for Standard Phone Manager
Users
• Advanced Plug-ins are also available as an addition for the Phone
Manager Professional License. (e.g. Sage CRM, Microsoft NAV)
• Out of the box Phone Manager Professional Integrations
11. Web Callback
• Web Call-Back provides a link
between individuals browsing
your website and those
available within your
enterprise
• Visitors to a website can
request a call back which is
then offered to available PLEASE CALL
XARIOS CHANNEL
individuals via the Phone MANAGER
Manager Professional 801.647.6367
12. XARIOS
HOTDESKING
From Any Mitel Telephone Set Receive Your
• Intercom Calls
• DID Calls
• Message Notification
When Logged In, Keep The Following
• Username
• Description
• Class of Service
• Station Speed Dial Bins
13. XARIOS Campaign
Manager
A progressive dialing application
designed to provide teams with a
complete solution for outbound
power dialing.
• Light Weight, No Dedicated HW
• Easy to Manage & Use
• Remote Agents With IP Phones
• Ultra High ROI
• Does Not Require An Agent PC
• No Additional Trunks Needed
14. Feature Summary
• Integration to Mitel Business
Management & CSR Pro Software
• Call Blending
• Automatic Call Back Handling
• Real-Time Call Status Displays
• Disposition Calls via your Mitel Phone
• Automatic/Manual Campaign
Importing
• DNC List Management
• Real-Time Supervisor Controls &
Statistics
18. THANK YOU FOR YOUR TIME TODAY
Jason King
US Channel Manager
480.398.8319
jason@xarios.com
Editor's Notes
Simply put, our business is to make your computer and your phone work together by reducing and or eliminating repetitive tasks such as account look up, manual dialing, transferring calls, and trying to figure out where people are. When that happens, you get more stuff done by the end of the day.
Phone Manager takes computer telephony integration to the next level, bringing the powerful features of the Mitel 5000 communications systems straight to your PC desktop. The screen based presentation delivers a wealth of information that helps you and your company communicate more effectively. Phone Manager comes in three distinct variations, each designed to meet the varying needs of individuals within your organization.
