Presented at LILAC 2017

1. Getting bums on virtual seats for library
training: the benefit of hindsight
Nicola Beer @Nicola_Beer Katherine Moore @KatherineHMH

2. Interactions available in OU live
You each on your tables have a printed versions of these icons. For the first half of this
session we encourage you to use these to interact with us.

3. • How and why we give library training at the OU
• Group Facebook live event
Session outline

4. What we do at the OU in terms of training
• 1 hour training sessions using Blackboard collaborate
• Facebook chats
• Facebook live
• Face to face training (very rarely)
• Events which raise the profile of the library

5. Does your library use any of these tools to give
online training?
A - Blackboard collaborate or Adobe connect (or similar commercial tool)
B - Facebook (Live or chat)
C - Both
D - None

6. Meet the OU library live engagement team

7. How to get students to attend
• Build the session into modules
• Academic buy in
• Think about timing Advertise session
• Choose popular topic
• Be foolish (for events that raise the profile of the library)
• Use Facebook to give the session

8. 6
8
20
12
32
34
0
5
10
15
20
25
30
35
40
2011 -2012 2012 - 2013 2013 - 2014 2014-2015 2015-2016 2016-2017
Average number of students per blackboard collaborate session

9. What difference does
live engagement make?

10. 44% decrease in the number of
enquiries
53% decrease in the total time spent on
enquiries

11. “The number of student referrals to
study skills support reduced by 95%
as a result of support with
referencing which included a live
engagement session and a
referencing forum.”

12. Facebook vs Webinar
Many more students attend Facebook live events and Facebook chats than attend
Webinar training
Easy for students to use
Technically secure (No Java errors)
Not designed to teach with
Interacting with large numbers of students is hard
Have no information about those that attend
Unclear how long students stay in the session
Not all students are happy using Facebook as a learning tool
We think we reach non library users with Facebook but we cannot be sure

14. What you need to create a Facebook live event.
• Supported phone
• Internet connection
• Tripod or someone holding the phone
• Facebook page or profile
• Facebook event page (helpful for promoting session)
• Microphone (optional)

15. “Rules”
• Check your table has at least 1 person who is happy to go in front of the
phone.
• You have 10 minutes to prepare no longer than 3 minutes of content (talking at
camera).
• At the end of 10 mins 1-2 people from each group will come and be filmed for
NO MORE than 3 minutes. 1 person from each group will sit behind the camera
and time those speaking. After 2 minutes of talking a 1 minute warning will be
shown.

16. Subject
Choose one thing from the conference so far that you would
like to take back to your own libraries. Including how you
might implement it.
OR
Share a problem you are experiencing in your libraries that
you are hoping attending this conference will help with.

17. When ready to film go to your page

18. Picture credits
Icons Mind, (2014) ‘Unlike’, Available at http://www.iconsmind.com/