The global bot services market size reached US$ 1.5 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 6.4 Billion by 2028, exhibiting a growth rate (CAGR) of 24.50% during 2023-2028.
More Info:- https://www.imarcgroup.com/bot-services-market
2. Report Description
About IMARC Group
The International Market Analysis Research and Consulting Group is a leading adviser on
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and regions to identify their highest-value opportunities, address their most critical
challenges, and transform their businesses.
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developments for business leaders in pharmaceutical, industrial, and high technology
organizations. Market forecasts and industry analysis for biotechnology, advanced materials,
chemicals, food and beverage, travel and tourism, nanotechnology and novel processing
methods are at the top of the company’s expertise.
IMARC’s tailored approach combines unfathomable insight into the dynamics of companies and
markets with close cooperation at all levels of the client organization. This ensures that our
clients achieve unmatchable competitive advantage, build more proficient organizations, and
secure lasting results.
3. Report Description
Report Description and Highlights
Global Bot Services Market Research Report:
The latest report by IMARC, titled “Bot Services Market: Global Industry Trends, Share, Size, Growth,
Opportunity and Forecast 2023-2028” the global bot services market size reached US$ 1.5 Billion in
2022.
A bot service is a software application or platform designed to interact with users in a conversational
manner, typically using natural language processing (NLP) and artificial intelligence (AI) techniques.
They create chatbots and virtual assistants to communicate with users through various channels, such
as websites, messaging apps, social media platforms, or voice-enabled devices. Bot services help to
understand user inputs, interpret intentions, and provide relevant responses or perform specific
actions.
They are utilized across various industries and domains, such as customer support, e-commerce,
healthcare, finance, and more. Bot services are also employed by businesses and developers to build
and deploy bots that automate tasks, provide information, perform transactions, or engage in
interactive conversations with users.
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4. Report Description
Report Description and Highlights
Global Bot Services Market Trends:
The growing popularity of bot services owing to the rising need for businesses to improve efficiency and provide
better customer experience is one of the key factors propelling the market growth. Moreover, the widespread service
adoption to automate repetitive tasks, such as responding to common inquiries, scheduling appointments, and
handling transactions that minimize the need for human involvement, and enhance operational efficiency, is creating
a positive outlook for the market. In line with this, the increasing reliance on bot services across various industries to
engage with customers in real-time, providing instant support, personalized recommendations, and streamlined
interactions, is providing a considerable boost to the market growth. Additionally, the increasing dominance of
messaging app bots and their integration into various platforms is strengthening the market growth. These bots offer
businesses the convenience of deploying pre-built platforms to connect with a large customer base without the need
to develop a complete application from scratch. Furthermore, the increasing adoption of voice-enabled bots that can
interact with users through voice commands and provide voice-based services is favoring the market growth. Besides
this, the widespread application of bot services in various industries, including e-commerce, healthcare, finance, and
travel, is positively impacting the market growth. Apart from this, continuous advancements in artificial intelligence
(AI), natural language processing (NLP), and machine learning (ML) to enhance the capabilities and enable bots to
understand and respond to user inputs more accurately are supporting the market growth. Looking forward, the
market value is projected to reach US$ 6.4 Billion by 2028, expanding at a CAGR of 24.50% during 2023-2028.
Looking forward, the market value is projected to reach a strong growth during the forecast period
(2023-2028).
5. Report Description
Report Description and Highlights
Market Summary:
Technology Insights:
• Framework
• Platform
Deployment Insights:
• Websites
• Contact Center
• Social Media
• Mobile Applications
Mode Insights:
• Text
• Audio
• Video
End User Insights:
• BFSI
• Government
6. Report Description
Report Description and Highlights
• Education
• Telecommunications
• Healthcare
• Travel and Hospitality
• Media and Entertainment
• Others
Regional Insights:
• North America
• United States
• Canada
• Europe
• Germany
• France
• United Kingdom
• Italy
• Spain
• Others
• Asia Pacific
• China
7. Report Description
Report Description and Highlights
• Japan
• India
• South Korea
• Australia
• Indonesia
• Others
• Latin America
• Brazil
• Mexico
• Others
• Middle East and Africa
8. Competitive Landscape with Key Players:
• [24]7.ai Inc.
• Amazon Web Services Inc.
• Creative Virtual Ltd.
• eGain Corporation
• Inbenta Technologies Inc.
• International Business Machines Corporation
• Kore.ai Inc.
• Microsoft Corporation
• Pypestream Inc.
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Report Description
Report Description and Highlights
9. A partial List of our Clients
We are the trusted business partners to the
world's leading corporates, governments, and
institutions
Partial List of Clients
10. A partial List of our Clients
We are the trusted business partners to the
world's leading corporates, governments, and
institutions
Partial List of Clients