The global unified communications market size reached US$ 107 Billion in 2022. Looking forward, IMARC Group expects the market to reach US$ 276 Billion by 2028, exhibiting a growth rate (CAGR) of 17% during 2023-2028. More Info:- https://www.imarcgroup.com/unified-communications-market

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Global Unified
Communications Market
Research and Forecast
Report 2023-2028
Author: Elena Anderson,
Marketing Manager |
IMARC Group
© 2019 IMARC All Rights Reserved

2. Report Description
About IMARC Group
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3. Report Description
Report Description and Highlights
Global Unified Communications Market Research Report:
The latest report by IMARC, titled “Unified Communications Market: Global Industry Trends, Share,
Size, Growth, Opportunity and Forecast 2023-2028” the global unified communications market size
reached US$ 107 Billion in 2022.
Unified communications (UC) refers to a comprehensive integration of various communication tools
and platforms to streamline and enhance collaboration and communication within organizations. It
combines a range of communication services, such as voice, video, messaging, presence, and data
sharing, into a single cohesive system accessible from different devices and locations. UC enables users
to seamlessly switch between different communication channels and devices, creating a unified
experience.
In addition to this, it includes features such as screen sharing, file sharing, and virtual whiteboards,
enabling teams to collaborate and work on projects collectively. It eliminates the limitations imposed
by traditional siloed communication systems, allowing individuals and teams to connect and
collaborate more effectively regardless of their physical location.
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market/requestsample

4. Report Description
Report Description and Highlights
Global Unified Communications Market Trends:
The rising demand for streamlined and efficient communication tools to enhance collaboration and productivity
across various organizations is primarily driving the market growth. Moreover, the emerging trends of work-from-
home (WFH) and bring-your-own-device (BYOD) have fueled the demand for unified communications solutions that
can be accessed from any device at any time, regardless of location, thus favoring the market growth. Besides this,
the surging popularity of video conferencing as businesses seek cost-effective alternatives to travel and embrace
remote work is presenting remunerative opportunities for market growth. In addition to this, the escalating use of
unified communication among numerous organizations to provide personalized and responsive customer experiences
through various channels, such as email, phone, chat, and social media, is contributing to the market growth.
Concurrent with this, the widespread integration of cloud services and the mobile-first approach of UC solutions are
acting as a significant growth-inducing factor. Furthermore, ongoing technological advancements, including the
incorporation of artificial intelligence (AI), machine learning (ML), and the Internet of Things (IoT), with UC solutions
to enhance product capabilities and functionalities, are creating an optimistic outlook for the market growth. Looking
forward, the market value is projected to reach US$ 276 Billion by 2028, expanding at a CAGR of 17% during 2023-
2028.
Looking forward, the market value is projected to reach a strong growth during the forecast period
(2023-2028).

5. Report Description
Report Description and Highlights
Market Summary:
Component Insights:
• Solution
• Instant and Unified Messaging
• Audio and Video Conferencing
• IP Telephony
• Others
• Services
• Professional Services
• Managed Services
Product Insights:
• On-premises
• Hosted
Organization Size Insights:
• Small and Medium-sized Enterprises
• Large Enterprises

6. Report Description
Report Description and Highlights
End User Insights:
• Enterprises
• Education
• Government
• Healthcare
• Others
Regional Insights:
• North America
• United States
• Canada
• Asia-Pacific
• China
• Japan
• India
• South Korea
• Australia
• Indonesia
• Others

7. Report Description
Report Description and Highlights
• Europe
• Germany
• France
• United Kingdom
• Italy
• Spain
• Russia
• Others
• Latin America
• Brazil
• Mexico
• Others
• Middle East and Africa

8. Competitive Landscape with Key Players:
• 8x8 Inc.
• Avaya Holdings Corp.
• Cisco Systems Inc.
• GoTo (Citrix Systems Inc.)
• Huawei Technologies Co. Ltd.
• Microsoft Corporation
• Mitel Networks Corporation
• NEC Corporation (AT&T Inc.)
• Ringcentral Inc.
• Verizon Communications Inc.
• Vonage Holdings Corp. (Telefonaktiebolaget LM Ericsson).
View Full Report with TOC & List of Figure: https://www.imarcgroup.com/unified-communications-
market
Report Description
Report Description and Highlights

9. A partial List of our Clients
We are the trusted business partners to the
world's leading corporates, governments, and
institutions
Partial List of Clients

10. A partial List of our Clients
We are the trusted business partners to the
world's leading corporates, governments, and
institutions
Partial List of Clients

11. Report Description
Report Description and Highlights
© 2019 IMARC All Rights Reserved
This Publication and all it’s contents unless otherwise mentioned are copyrighted in the name of
International Market Analysis Research and Consulting (IMARC). No part of this publication may be
reproduced, repackaged, redistributed or resold in whole or in any part. The publication may also not be
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International Market Analysis Research and Consulting (IMARC).
Disclaimer: All contents and data of this publication, including forecasts, data analysis and opinion have been
based on information and sources believed to be accurate and reliable at the time of publishing.
International Market Analysis Research and Consulting makes no representation of warranty of any kind as to
the accuracy or completeness of any Information provided. IMARC accepts no liability whatsoever for any
loss or damage resulting from opinion, errors or inaccuracies if any found this publication.
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Analysis Research and Consulting. All other trademarks used in this publication are registered trademarks of
their respective companies.

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