The global bot services market size reached US$ 2.1 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 14.7 Billion by 2032, exhibiting a growth rate (CAGR) of 22.8% during 2024-2032. More Info:- https://www.imarcgroup.com/bot-services-market

1. Global Bot Services
Market Research and
Forecast Report 2024-
2032
Format: PDF+EXCEL
© 2023 IMARC All Rights Reserved

2. About IMARC Group
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results.

3. Report Highlight
and Description
According to the latest report by IMARC Group, titled "Bot Services Market:
Global Industry Trends, Share, Size, Growth, Opportunity and Forecast
2024-2032," the global bot services market size reached US$ 2.1 Billion in
2023.
A bot service is a software application or platform designed to interact with
users in a conversational manner, typically using natural language processing
(NLP) and artificial intelligence (AI) techniques. They create chatbots and
virtual assistants to communicate with users through various channels, such as
websites, messaging apps, social media platforms, or voice-enabled devices.
Bot services help to understand user inputs, interpret intentions, and provide
relevant responses or perform specific actions. They are utilized across
various industries and domains, such as customer support, e-commerce,
healthcare, finance, and more. Bot services are also employed by businesses
and developers to build and deploy bots that automate tasks, provide
information, perform transactions, or engage in interactive conversations with
users.
Request for a PDF sample of this report: https://www.imarcgroup.com/bot-
services-market/requestsample

4. Report Description
Global Bot Services Market Trends:
The growing popularity of bot services owing to the rising need for businesses to improve efficiency and provide better
customer experience is one of the key factors propelling the market growth. Moreover, the widespread service adoption to
automate repetitive tasks, such as responding to common inquiries, scheduling appointments, and handling transactions
that minimize the need for human involvement, and enhance operational efficiency, is creating a positive outlook for the
market. In line with this, the increasing reliance on bot services across various industries to engage with customers in
real-time, providing instant support, personalized recommendations, and streamlined interactions, is providing a
considerable boost to the market growth. Additionally, the increasing dominance of messaging app bots and their
integration into various platforms is strengthening the market growth. These bots offer businesses the convenience of
deploying pre-built platforms to connect with a large customer base without the need to develop a complete application
from scratch. Furthermore, the increasing adoption of voice-enabled bots that can interact with users through voice
commands and provide voice-based services is favoring the market growth. Besides this, the widespread application of
bot services in various industries, including e-commerce, healthcare, finance, and travel, is positively impacting the
market growth. Apart from this, continuous advancements in artificial intelligence (AI), natural language processing
(NLP), and machine learning (ML) to enhance the capabilities and enable bots to understand and respond to user inputs
more accurately are supporting the market growth.
Looking forward, the market value is projected to reach US$ 14.7 Billion by 2032, expanding at a CAGR of
22.8% during 2024-2032.
View Report TOC, Figures and Tables: https://www.imarcgroup.com/bot-services-market

5. Report
Segmentation
Technology Insights:
• Framework
• Platform
Deployment Insights:
• Websites
• Contact Center
• Social Media
• Mobile Applications
Mode Insights:
• Text
• Audio
• Video
End User Insights:
• BFSI

6. Report
Segmentation
• Government
• Education
• Telecommunications
• Healthcare
• Travel and Hospitality
• Media and Entertainment
• Others
Regional Insights:
• North America
• Europe
• Asia-Pacific
• Latin America
• Middle East and Africa

7. Competitive
Landscape with
Key Players
• [24]7.ai Inc.
• Amazon Web Services Inc.
• Creative Virtual Ltd.
• eGain Corporation
• Inbenta Technologies Inc.
• International Business Machines Corporation
• Kore.ai Inc.
• Microsoft Corporation
• Pypestream Inc.

8. Key Questions
Answered in
the Report
How has the global bot services market performed so far, and
how will it perform in the coming years?
What are the drivers, restraints, and opportunities in the
global bot services market?
What is the impact of each driver, restraint, and opportunity
on the global bot services market?
What are the key regional markets?
Which countries represent the most attractive bot services
market?
What is the breakup of the market based on the technology?
Which is the most attractive technology in the bot services
market?
What is the breakup of the market based on the deployment?

9. Key Questions
Answered in
the Report
Which is the most attractive deployment in the bot services
market?
What is the breakup of the market based on the mode?
Which is the most attractive mode in the bot services market?
What is the breakup of the market based on the end user?
Which is the most attractive end user in the bot services
market?
What is the competitive structure of the global bot services
market?
Who are the key players/companies in the global bot services
market?

10. Table of
Contents
1 Preface
2 Scope and Methodology
2.1 Objectives of the Study
2.2 Stakeholders
2.3 Data Sources
2.3.1 Primary Sources
2.3.2 Secondary Sources
2.4 Mark et Estimation
2.4.1 Bottom-Up Approach
2.4.2 Top-Down Approach
2.5 Forecasting Methodology
3 Executive Summary
4 Introduction
4.1 Overview
4.2 Mark et Dynamics
4.3 Industry Trends
4.4 Competitive Intelligence
5 Global Bot Services Market Landscape
5.1 Historical and Current Mark et Trends (2018 -2023)
5.2 Mark et Forecast (2024 -2032)
6 Global Bot Services Market - Breakup by Technology
6.1 Framework
6.1.1 Overview
6.1.2 Historical and Current Mark et Trends (2018 -2023)
6.1.3 Mark et Segmentation
6.1.4 Mark et Forecast (2024 -2032)
6.2 Platform
6.2.1 Overview
6.2.2 Historical and Current Mark et Trends (2018 -2023)
6.2.3 Mark et Segmentation
6.2.4 Mark et Forecast (2024 -2032)
6.3 Attractive Investment Proposition by Technology

11. Table of
Contents
7 Global Bot Services Market - Breakup by Deployment
7.1 Websites
7.1.1 Overview
7.1.2 Historical and Current Mark et Trends (2018 -2023)
7.1.3 Market Segmentation
7.1.4 Mark et Forecast (2024 -2032)
7.2 Contact Center
7.2.1 Overview
7.2.2 Historical and Current Mark et Trends (2018 -2023)
7.2.3 Mark et Segmentation
7.2.4 Mark et Forecast (2024 -2032)
7.3 Social Media
7.3.1 Overview
7.3.2 Historical and Current Market Trends (2018 -2023)
7.3.3 Mark et Segmentation
7.3.4 Mark et Forecast (2024 -2032)
7.4 Mobile Applications
7.4.1 Overview
7.4.2 Historical and Current Mark et Trends (2018 -2023)
7.4.3 Mark et Segmentation
7.4.4 Mark et Forecast (2024 -2032)
7.5 Attractive Investment Proposition by Deployment
8 Global Bot Services Market - Breakup by Mode
8.1 Text
8.1.1 Overview
8.1.2 Historical and Current Mark et Trends (2018 -2023)
8.1.3 Mark et Segmentation
8.1.4 Mark et Forecast (2024 -2032)
For more information, visit :
https://www.imarcgroup.com/bot -services-market/toc

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