BCO106CML101ASSESSMENT ITEM 3 – CASE STUDYBruce and Bell.docx

BCO106
CML101
ASSESSMENT ITEM 3 – CASE STUDY
Bruce and Belle are long-time friends: they went to university
at the same time and studied a Bachelor of Business &
Commerce. Twenty years have passed since graduation, and
Bruce’s life has changed a lot. Last year he divorced his wife
and six months later he won $10 million in the lotto.
Belle was never married Nor had children – her life was devoted
to climbing the corporate ladder. She is the CEO of the
Northern Territory’s largest real estate company, Sell-o-rama,
but she has been worn into the ground with working 6 days a
week, 12 hours a day for a long time.
Bruce meets her for lunch one day and raises the idea of a
business venture with her. He suggests that they start up their
own real estate agency (Bruce has a real estate licence, and so,
incidentally, does Belle – though she does not sell, as such.)
Belle resigns her position at Sell-o-rama, well aware that she is
not able to use the client lists or any of the information from
her ex-employer. Indeed, her contract prevents her from
working within the entire Northern Territory as a real-estate
agent for a period of 5 years after her resignation.
After working through all of the options available, including
possible franchises, they decide to start a brand new business,
which has no history or obligations to anyone. They don’t write
up a business agreement between themselves, but agree over
several coffee meetings that Bruce will put in the “financial
capital” ($100,000 to begin with) and Belle will use all her
skills and knowledge from her previous job as the “intellectual

capital”, as she has no significant assets or cash to invest (Belle
spent most of her income on posh holidays and designer
clothes.)
Their business is called Pinnacle Real Estate, as they intend to
only sell high-end properties. Their slogan is this:
“Pinnacle Real Estate, forget the sell-o-drama, and make the
experience of selling your house a dream”.
They use a photo of Belle in all of their advertisements (see the
woman holding the folder below). The second photo – of the
man – is the one that was (and still is) used by Sell-o-rama in
their advertising.
Within the first week they are both selling houses like mad –
business is booming! Most of the clients come from the old
business, as they received targeted marketing – Belle knew the
Facebook pages that were most popular with her previous
clients and advertised on those pages.
As soon as the ads of their new business hit the papers, the new
CEO of Sell-o-rama – Ivan Torrible – becomes aware of the
business. After a few days, he goes to Sell-o-rama’s lawyer and
asks for legal advice.
ASSIGNMENT QUESTIONS
Part A:
You are the legal advisor. Please give advice to Mr Torrible on
the facts above, identifying all of the possible issues.
Part B:
As the legal advisor, write a letter to Pinnacle Real Estate
setting out Mr Torrible’s concerns, and what action/s you intend
to take on behalf of Sell-o-rama.

Part C:
Give advice to Pinnacle Real Estate about who is likely to be
sued, and whether they have any defences.
BelleSell-o-rama
Assignment Information
Semester 2 2014
UNIT CODE: CMA304
UNIT NAME: COMPUTER BASED ACCOUNTING SYSTEMS
Assessment 50%
SYSTEMS ANALYSIS - PROJECT TWO DETAILS
School of Law and Business Semester 2, 2014 Page 1 of 17
Faculty of Law Business and Arts Higher Education, Internal
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TABLE OF CONTENTS - PROJECT TWO
Summary of Deliverables . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Submission Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Late Assignments and Extensions . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Summary of Assignment Related Documents . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Guidelines for Assignment Preparation: . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SEMESTER PROJECT TWO: . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Part 1: Project Proposal (10% of Project grade). . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Detailed description of the requirements for this section . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.1 Scope and Purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 8
1.2 Planned use of non-organisation sources . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . 8
1.3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . 8
Individual Reflection Statement . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Part 2: System Documentation and Analysis (40% of project
grade). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2.1 Discusses the firm’s organisation (products, services, etc.). .

. . . . . . . . . . . . . . . . . . . 11
2.2 Describe the key features of AIS software chosen. . . . . . . .
. . . . . . . . . . . . . . . . . . . . 11
2.3 Describes the purpose and key features of each relevant part
of the AIS as designed.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 11
2.4 Describes how each of your client's AIS sub-systems under
review provides data for
managerial decisions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 12
2.5 Discuss how your system addresses the main issues specific
to e-commerce systems.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . 12
2.6 Document the system using narrative and flowcharts . . . . . .
. . . . . . . . . . . . . . . . . . 12
Individual Reflection Statement: . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Part 3 Internal Controls Analysis and Documentation, and
Recommendations (35% of project grade). . . . . . . . . 13
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
3.1 Partial Control Matrix: . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 13
3.2 Control Matrix Explanation: . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 13
3.3 Control Analysis: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 13
3.4 Managerial Recommendations for each sub-system under
review: . . . . . . . . . . . . . . . 13

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Part 4: Final Deliverable (15% of project grade) . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
4.1 Executive Summary: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . 15
4.2 Systems documentation and analysis for each sub-system
under review: . . . . . . . . . . 15
4.3 Internal Controls analysis and documentation for each sub-
system under review: . . 15
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Flowcharting Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
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Semester Project - Semester 2 2014
Summary of Deliverables
Requirements
Marks
Project Choice 1

Client Case
Study
Project Choice 2
E-Commerce
Case Study
Group membership finalised Friday Study Week 3
Deliverable 1 - Project Plan and Proposal 7.5% Friday Study
Week 5
Deliverable 1 - Reflection Statement 2.5% Tuesday Study Week
6
System Investigation/Diagnosis Meeting with
Lecturer (by appointment)
Study Week 6
Review and Feedback Meeting with Lecturer
(by appointment)
Study Week 8
Deliverable 2 - System Documentation and
Analysis & Group Evaluation Summary
35.0% Friday Study Week 9
Deliverable 2 - Reflection Statement 5.0% Friday Study Week
10
Review and Feedback Meeting with Lecturer
(by appointment)

Study Week 10
Deliverable 3 - Internal Controls Analysis and
Documentation, and Recommendations & Group
Evaluation Summary
11
Deliverable 4 - Final/Complete Paper
& Final Group Evaluation Summary
12
100.0%
Submission Requirements.
! Each deliverable must be lodged on or before the due date
indicated in the assignment details.
! Submit each deliverable (other than the reflection statements
which should be lodged in the Online Journals) of
your project as a single PDF document. The contents can be
either scanned into or printed as PDF documents.
! Each deliverable PDF document must include the appropriate
coversheet (provided) and placed at front of the PDF
document.
! Each group deliverable PDF document must be accompanied
by a signed student declaration as provided for on

the CMA304 Group Assignment Coversheet templates provided.
! Each individual deliverable PDF document must be
accompanied by a signed student declaration as provided for
on the CMA304 Individual Assignment Cover Sheet templates
provided .
! Each deliverable must conform to the requirements set out in
this assignment
! Each deliverable must be lodged online using the Assignment
Lodgement link on the CMA304 Learnline site.
Ensure your file is named using a file naming convention that
allows the lecturer to identify to whom it belongs.
Failure to use an acceptable file naming convention may result
in your assignment lodgement being rejected.
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Late Assignments and Extensions
LATE ASSIGNMENTS WILL GENERALLY NOT BE
ACCEPTED.
Exceptions will only be made where assignments are late due to
special circumstances that are supported by
documentary evidence, and may be subject to a penalty of 5% of
assignment marks per day. Partially completed
assignments will be accepted with appropriate loss of marks for
the incomplete portion.

Should students foresee potential difficulties with submission of
assessment items, they should contact the lecturer
immediately the difficulties come to notice, to discuss suitable
arrangements etc for the submission of those
assessment times. An Application for Assignment Extension or
Special Consideration should be completed and
provided to the lecturer. This application form, explanation and
instructions is available on the CMA304 CDU
Learnline course site.
For general guidelines and requirements refer to Assignment
Preparation Guidelines provided in this document
and on the CMA304 CDU Learnline course site.
Summary of Assignment Related Documents
The following is a summary of documents associated with
and/or provided for this Semester Project.
• Project One Description (only required for Project One)
• Project Two Description
• Project Information Flyer (only required for Project One)
• Client Permission Document (only required for Project One)
• Reflection Statement Assessment Rubric
• Assignment Submission Checklist and Assignment Preparation
Guidelines
• Application for Assignment Extension or Special
Consideration
• Group Assignment Coversheet
• Individual Assignment Coversheet
• Peer Assessment Documents and Guides
• Sample Templates
• Internal Control Matrix Template
• Systems Analysis Map
• Project Management Template (MS Project and OpenProj)

These documents are available from the CMA304 CDU
Learnline course site, in various document formats.
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Guidelines for Assignment Preparation:
• It is preferable that assignments be typed (written assignments
will be accepted but only if clear and legible. Marks
may be deducted for illegible or partially illegible papers.)
• Sketches, diagrams, charts etc. should be neat and properly
labelled.
• Where appropriate assignments should be double spaced.
• Where applicable the assignment should be presented on A4
paper leaving at least a 3cm margin on either side.
(This is the best format for binding, marking and printing.)
Larger page sizes can be utilised for charts etc.
• Number each page of the assignment. (Where practicable the
student’s name and student’s number and group
should also appear on each page.)
• Assignments should be accompanied by the standard
assignment cover sheet provided with this assignment.
• Make a duplicate copy of each assignment. This overcomes
any problems should your assignments ever be lost
even though this rarely happens.

• Assignment lodgement via Learnline is mandatory.
• When lodging your file electronically, please use a file name
structure/convention that results in a unique file name
that allows the receiver to identify to whom the file belongs, the
relevant assignment and relevant deliverable.
Generic names such as "assignment one" etc are not acceptable
• Assignment papers should be properly referenced using a
accepted reference technique1 accompanied by
appropriate bibliography and literature review. Students should
restrict their quoting of specific passages to a bare
minimum.
•
• Students' attention is drawn to the Student Conduct By-Laws
of the Charles Darwin University.
http://www.cdu.edu.au/governance/policies/pol-001.pdf
In particular, students' attention is drawn to the rules on
plagiarism.
• Plagiarism means the use of another person's words or ideas as
if they were one's own. It may occur as a
result of lack of understanding and/or inexperience about the
correct way to acknowledge and reference
sources. It may result from poor academic practice, which may
include poor note taking, careless
downloading of material or failure to take sufficient care in
meeting the required standards. It may also
occur as a deliberate misuse of the work of others with the
intent to deceive. It may include, but is not
restricted to:
• Presenting extracts, without quotation marks and/or without

appropriate referencing, from books, articles,
theses, other published or unpublished works, films, music,
choreography, working papers, seminar or
conference papers, internal reports, computer software codes,
lecture notes or tapes, numerical
calculations, data or work from another student. In such cases,
it is not adequate merely to acknowledge
the source. This applies to material accessed in hard copy,
electronically or in any other medium;
• Close paraphrasing of sentences or whole paragraphs with or
without acknowledgement by referencing of
the original work;
• Adopting ideas or structures from a source without
acknowledgment;
• Using source codes and data from another's work without
acknowledgement;
• Arranging for someone else to undertake all or part of a piece
of work and presenting that work as one's
own; and/or
• Submitting another student's work whether or not it has been
previously submitted by that student.
1 Any generally accepted referencing technique is acceptable
however it should be used consistently throughout your paper
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PROJECT TWO

SEMESTER PROJECT TWO: (Choose one project only between
Project One & Two)
Objectives: provide students with an opportunity to:
! design an accounting information system to support a
relatively small retail e-commerce system,
! document it using a narrative description, and document
systems flowchart2,
! identify and analyse measures that are in place to control the
system and its data3
! recommend additional controls to improve operational and
information system effectiveness.
Overview
Your team will learn about and propose a design of part of an
accounting information system. Your first task will be to
determine which interactive parts (sub-systems) of an
accounting information system4 (from the case information
provided
by the lecturer) that you will be designing. The project will
account for 50% of your course grade.
The case must be chosen from one of the following retail
environments;
! Stationery Retailer
! Supermarket/Specialist Delicatessen
! Specialist Gift Store
! Arts, Crafts & Fabrics Retailer
The lecturer will supply general operations description, firm
size (turnover, staff etc), capitalisation, financial constraints
etc. Once the sub-systems have been chosen, you will plan your
work as a team and prepare Project Part 1.
You next gather information about the industry of the firm
indicated in the case study. You should conduct both a manual

and an on-line literature search to find recent, relevant articles
in newspapers, trade journals, general business periodicals,
etc. Examine the Web sites (if they have one) of potential
competitors, an industry association etc. The purpose of this
review will be to help you understand the operational and
strategic challenges which affect how the firm’s AIS4 is used
by
accountants and managers in the organisation. On an ongoing
basis, you should also read relevant periodicals in case a
relevant current article discusses the firm’s industry.
After your literature review, you will prepare a written report
that describes the firm’s organisation (as set out in the case
study) and how it relates to normal firms in its industry. You
will also design and document the AIS4 (including a system
narrative and a document/system flowchart 2). The case study
you have chosen will describe a proposed system.
You will next identify, describe and analyse the application and
pervasive controls related to this AIS4. As the case study
will have some necessary constraints that will prevent you
designing a perfect system, you will need to identify control
weaknesses and inefficiencies and what recommendations or
design changes you would suggest to improve the efficiency
and effectiveness of the AIS4, if some or all of the constraints
are reduced. You may consider the lecturer the Managing
Director of the firm and you may approach (by appointment
only5) the Managing Director in order to obtain details of your
chosen firm, to clarify any matters your team feels requires
clarification or obtain details that your teams considers should
be expanded upon.
Finally you will complete and present your report on the case
study chosen.
During the project, each student will prepare a written

reflection on the various aspects of each deliverable. These
written
reflections will be submitted independently by each student at
the appropriate deliverable date.
2 Refer to attached document/system flowchart symbols to be
used for this assignment. Students may choose their own
symbols for
functions not listed, provided they are used consistently
throughout the flowchart.
3 Provision of several control matrixes describing the control
aspects will be a useful addition to the assignment outcomes
4 Note that you are to review the Accounting Information
System and not just the accounting software package(s).
5 Communication by email is considered sufficient in this
regard.
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PROJECT TWO
Collaborative learning is emphasized in this project. Your
individual efforts and skills should complement other members
of your team of 3-4 students. The final product should be better
than the output of a single individual! Teams are
encouraged to seek my advice on each part of the project before
you turn it in for a grade. Although I do not “pre-grade”
items (that is your responsibility as a team), The lecturer is

happy to answer specific questions that you raise about it,
provided that each question clearly demonstrates that the team
has attempted its resolution prior to seeking my input.
Detailed project deliverables are described next.
The lecturer is willing to attend any team meetings at a
mutually convenient time, and arrangements can be made to run
virtual chat sessions across the internet where face to face
contact is inconvenient.
Also note that project deliverables can be submitted prior to the
due date.
The size of each deliverable and sub-section (usually provided
as number of pages) is only for guidance purposes and is
only intended to suggest the amount of information that needs
to be considered and provided.
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PROJECT TWO
Part 1: Project Proposal (10% of Project grade).
! Project Plan and Proposal due by Friday Study Week 5 (7.5%
of Project grade)
! Individual Reflection Statement from each member of the
group, due no later than Tuesday Study Week 6
unless otherwise agreed to by lecturer (2.5% of Project grade)
A good proposal explains the project scope, specific steps that

your team will take to gather, analyse and report the
information; team member roles and responsibilities (for Project
Parts 2, 3 and 4); timeline for deliverables; mechanisms for
team communication and coordination and for review and
quality control.
Submit your project proposal as a single PDF document6 online.
Put a Project Cover Sheet (provided) at the front of the
PDF document. Inside, each sub-section (1.1, 1.2, etc.) should
be clearly labelled. Start each sub-section on a separate page.
Do not use extra cover sheets for each part.
Detailed description of the requirements for this section are as
follows:
1.1 Scope and Purpose (1 page): Describe the purpose of your
project in client-centered terms (ie., NOT “to fulfill
course requirements”). Identify which interactive parts (sub-
systems) of the accounting information system
described in the case provided, that you will use as a basis for
designing your accounting system and state the
specific accounting information sub-systems you will examine
(e.g. sales order, accounts receivable, accounts
payable, inventory, purchasing,, etc.). The team should include
at least three or four interacting sub-systems.
1.2 Planned use of non-organisation sources (1 page): Do a
preliminary consultation with a reference librarian to
identify relevant sources of information about the industry of
your case study’s firm. Describe in detail the specific
data sources you plan to search to learn about your firm’s
industry. Include trade journals and web sites. Do not
state that you will search on “Lexis-Nexis” or “the Web” or
“relevant trade journals.” Instead, note which Web
sites, which specific trade journals, etc. Identify sources that
will also help you understand the particular

accounting cycle you will examine or typical packages for this
system (e.g., text, other sources).
1.3 Comprehensive plan of work activities (1-2 pages): Develop
a clear understanding of how each member will
contribute to the work of the group, communicate with one
another, and ensure a quality product throughout the
entire project. Present a feasible schedule of work deliverables
and deadlines for parts 2, 3, and 4 (below).
Describe specific mechanisms that will ensure that
a) the team does not rely excessively on any one individual,
b) controversial issues receive adequate discussion of
appropriate points of view,
c) ongoing work is appropriately reviewed and revised well
ahead of due dates, and
d) the collective efforts of the team yield a better outcome than
individuals working alone.
This section will require the team to set specific dates for
completion of parts 2 and 3 (below). The team will be
required to submit each of the deliverables, accompanied by a
coversheet signed by all members of the team, on
the pre-determined dates.
Note that failure to meet the deadlines pre-determined by the
team will result in reduced grades for parts 2 & 3.
The pre-determined deadlines must be sufficient to allow
completion of subsequent sections of the assignment
with a minimum of two weeks between parts 2 & 3 (ie part 2
submission is due no later than Friday Study Week 9
and part 3 submission due no later than Friday Study Week 11).
This minimum gap may be varied depending on the team plan
and adequate justification (eg. commitments of
client, nature of various parts of the AIS etc.) and the varied
timing must be agreed to by the lecturer in writing.

Continued Overleaf ....
6 Files from supporting applications (eg MS Project, MS Excel,
OpenProj etc) may be provided in their “native” format.
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PROJECT TWO
The detailed schedule of work deliverables should be
accompanied by a detailed (indicating not only tasks etc but
also persons7 responsible for the task(s)) GANTT or PERT
chart or similar project planning tool.8 Submit your
assignment work plan as a single PDF document9 online. Put an
Assignment Two Group Cover Sheet (provided) at
the front of the PDF document.
Mechanisms for team communication and coordination should
be specific and unambiguous (e.g. all members
agree to check their e-mail three times daily; use of a telephone
calling list, etc.10). Mechanisms for analysis,
review and quality control should also be specific and
unambiguous. These mechanisms would include (but not
necessarily be limited to);
• mechanisms for dispute resolution with the group (eg majority
vote, 3rd part arbitration etc.).
• mechanisms for ensuring deadlines for individual efforts are
met.
• the manner in which workloads will be redistributed in a

timely manner if individuals cannot meet their
agreed obligations to the team effort.
• the manner in which the quality of individual input is
analysed/assessed and if necessary, improved upon
on a timely basis.
• the file naming conventions to be used by individuals and by
the group.
• the manner in which assignment documents will be managed in
order to facilitate updating and access by
various group members.
• the manner in which assignment documents and data will be
protected from loss or corruption.
Note that successful completion of the following activities is
necessary for a well-managed project:
! Define: Identify project goals and objectives.
! Plan: Identify and sequence project activities.
! Organize: Assign work packages (some to individuals, some to
sub-groups, some to the entire
team).
! Control: Establish status reports and a mechanism to monitor
quality and progress against
scheduled deliverables.
! Close: Prepare the report.
7 Tasks must be allocated to specific team members (ie., team
allocations and/or statements such as “team responsible” are not
acceptable unless there is a specific reason for the team
activity). However teams will be permitted to amend or
reallocate tasks at

the teams discretion if the need arises.
8 A MSExcel spreadsheet version of a GANTT Chart is
provided with the assignment resources. You may use this chart
as a template
and expand it to include the detail required. Alternatively you
may use MS Project or similar project management software
(such
as OpenProj) to prepare the Chart, and the files from these
applications will satisfy the requirement for both a detailed
schedule of
work deliverables and the Gantt Chart.
9 Files from supporting applications (eg MS Project, MS Excel,
OpenProj etc) may be provided in their “native” format.
10 Topics can be set up in Learnline to support communication
between team members.
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PROJECT TWO
1.4 Individual Reflection Statement:
Each person in the group should prepare a written reflection
statement (reflective statement) of the various issues
related to this deliverable, identifying your individual view of
the importance and/or relevance of each of the
elements of this deliverable and the principles addressed11.
You should also speculate how the principles and
elements might be applied in a normal workplace environment

(i.e. attempt to relate the requirements of
deliverable to “real life” situations.) This individual element of
assessment is to take the form of an essay with
clear headings and sub-headings etc. that point to the main
issues you are reflecting on. Avoid a rambling
monologue by organising your words into succinct and clear
sections. References to authorities and readings are
not necessary but if provided will improve the grade for this
individual assessment element. Suggested length is
approx 500 to 750 words but this is for guidance only.
Post your Personal Reflection Statement in the Learnline
Journal set up for this purpose.
Links to the relevant Learnline Journal can be located in the
Assignment Submissions links, or alternatively in the
Journals area, accessible through the Online Tools Menu item.
Post your reflection statement directly into the relevant journal.
An Assignment Coversheet is not required.
DO NOT POST YOUR REFLECTION AS AN ATTACHMENT.
If you have created your reflection in another document than
simply copy and paste the reflection to the Journal.
11 Avoid excessive personal introspection and discussion of
personal philosophy. Try to keep your reflection relevant to
and focussed
on the deliverable task.
cma304a2_214_p2.wpd
PROJECT TWO

Part 2: System Documentation and Analysis (40% of project
grade).
! Proposed System Documentation and Analysis and Peer-Group
Evaluation due no later than Friday Study
Week 9 unless otherwise agreed to by lecturer (35% of project
grade)
group, due no later than Friday Study Week 10
unless otherwise agreed to by lecturer (5% of project grade)
2 In this section you will prepare a draft report (that will be
used as part of the final report prepared in Part 4)
that:
! Discusses the firm’s organisation (products, services, etc.).
! Discusses the key features of the proposed sub-systems to be
utilised.
! Describes the purpose and key features of the firm’s
redesigned/proposed AIS12.
! Describes how your redesigned/proposed AIS12 provides data
for managerial decisions (see, for example,
chapter 10 of the set text, pages 344 through 351 or perhaps
chapter 12, pages 438 through 446),
including details of relevant reports to be provided.
! Discusses a few points of similarity/contrast between your
redesigned/proposed AIS12 and that described
in the relevant chapter.
! Documents the system using narrative and flowcharts.13
! By necessity these requirements will be limited to each of the
relevant sub-systems under review.

Prepare and submit your System Documentation and Analysis
along with your Peer Group Evaluation and
Individual Reflection Statements.
You should make an appointment with the lecturer to attend a
group meeting to review and discuss the
work completed to this point.
Detailed description of the requirements for this section and the
draft report are as follows:
2.1 Discusses the firm’s organisation (products, services, etc.).
(1-2 pp).
Organisation/Industry Description: Describe the
products/services sold by the firm. Describe the firm’s industry,
primary competitors, etc.. Include an organisation chart
showing major reporting relationships. Discuss significant
industry trends and competitive/operational challenges14 (e.g.,
slow growth, new competitors, new regulations,
etc.) Cite all sources used (including trade journals, general
business publications, Web pages, and primary
sources). The project should be properly referenced using a
accepted reference technique15 accompanied by
appropriate bibliography and literature review at the end of
section 2.1.
2.2 Describe the key features of AIS software chosen. (2-3 pp).
Obtain a copy of the chosen AIS software brochure. Read the
comments about the accounting software in the
brochure in respect to those modules that the team has chosen to
report on.
of the AIS as designed.
(2-3 pp per sub-system). AIS Description: Describe how each
AIS sub-system under review contributes to
organisational goals. On the organisation chart, show how the

department(s) in which each AIS sub-system is used
relate(s) to the larger organisation. Describe each sub-system’s
major functions, typical transactions, reports
produced, and frequency of transaction and master file updates.
Describe the minimum and suggested computer
and network hardware and software that might be used and
interfaces with other systems (from which it receives
data or sends data). Include such details as hardware brand
(e.g., IBM, Compaq), processor (80486, Pentium, etc.),
operating system (e.g. Windows 7, Mac OS — include version
numbers), database software (e.g. Access, Paradox,
Oracle), network description (LAN, WAN, or both), and
network software used (e.g. Novell). Describe the likely
contractual relationship with the software vendor in respect to
the AIS software chosen.
12 Note that AIS refers to the organisation's Accounting
Information System. This encompases the whole Accounting
Information
System under review and not just the accounting software
package(s) used in the system.
symbols for
14 This will be based on materials provided by the
organisation, as well as the literature review you planned back
in Part 1, as well as
your ongoing reading of current periodicals.
15 Any generally accepted referencing technique is acceptable
however it should be used consistently throughout your paper

cma304a2_214_p2.wpd
PROJECT TWO
2.4 Describes how each of your client's AIS sub-systems under
review provides data for managerial decisions.
(½ to 1pp per sub-system)
Describe the typical managerial decisions supported by each of
the sub-systems under review and what other data
and/or information is needed for these decisions in addition to
that supplied by the system.
to e-commerce systems. (½ to 1pp)
Identify the main issues that are specific to e-commerce systems
(as opposed to “normal” or “main-stream” retail
systems). Discuss how your system design addresses these
issues.
2.6 Document the system using narrative and flowcharts16
! Prepare a one-page Narrative describing the operation of each
of the sub-systems under review, it’s data
flows, processes, forms, files and reports.
! Prepare a Level 0 Logical Data Flow Diagram
! Prepare a Document systems flowchart 16 which is consistent
with the Level 0 Logical Data Flow
Diagram and Narrative

This reflection should focus on how the elements and
principles in this deliverable relate to the overall analysis and
final recommendations and report. This individual
element of assessment is to take the form of an essay with clear
headings and sub-headings etc. that point to the
main issues you are reflecting on. Avoid a rambling monologue
by organising your words into succinct and clear
sections. References to authorities and readings are not
necessary but if provided will improve the grade for this
individual assessment element. Suggested length is approx 750
to 1,000 words but this is for guidance only.
symbols for

and focussed
cma304a2_214_p2.wpd
PROJECT TWO
Part 3 Internal Controls Analysis and Documentation, and
Recommendations (35% of project grade).
! Internal Controls Analysis and Documentation, and
Recommendations and Peer-Group Evaluation due no
later than Friday Study Week 11 unless otherwise agreed to by
lecturer (32.5% of project grade)
unless otherwise agreed to by lecturer (2.5% of project grade)
3 Preparation: Your team should meet one or two times to
discuss the controls (or lack of controls) that you
designed in your firm’s’s system, prepare a control matrix
describing them, analyse their effectiveness and
efficiency. Identify if you system has “built-in”18 control
deficiencies. Then prepare the documents listed below.
Consider these a “semi-final” draft of what you will turn in for
Part 4.
Prepare and submit your Internal Controls Analysis and
Documentation, and Recommendations along with
your Peer Group Evaluation and Individual Reflection

Statements.
Make an appointment with the lecturer to attend a group
meeting to review and discuss the work completed
to this point.
Detailed description of the requirements for this section and the
draft report are as follows:
3.1 Partial Control Matrix: include at least 5 existing control
plans and any ("missing") control plans for each sub-
system examined. These control plans should relate to the
“key” or “main” objectives of each of the relevant parts
of the client’s sub-system under review.
3.2 Control Matrix Explanation: Describe how each control plan
helps (or would help) achieve system goals.
3.3 Control Analysis: Discuss the overall adequacy of controls
used in eash sub-system under review. Discuss the
efficiency and effectiveness of controls. Are there control
deficiencies in your system design due to cost effect
constraints, software incompatibility with your preferred system
etc.? Does an expensive control support a single
goal? Is this appropriate, in your judgment?. Discuss the mix of
preventive, detective, and corrective controls.
Form a conclusion as to the quality of the controls, based on the
system’s environment and user needs.
3.4 Managerial Recommendations for each sub-system under
review: Go beyond a narrow control view to a broader
look at how well the system achieves organisational goals, and
how it might be incrementally or dramatically re-
engineered (by taking advantage of new technologies) to better
achieve organisational goals. If you recommend
changes in system procedures, prepare a draft of the new
procedure(s), and document how the system would

change, using a data flow diagram or flow chart. If you
recommend a new report, prepare a draft of that report. If
you recommend purchase of new hardware or a new software
package, indicate either a specific product
recommendation, or list several viable options. If you
recommend the status quo, justify your recommendation.
18 Unavoidable due to system/economic/operations constraints.
cma304a2_214_p2.wpd
PROJECT TWO
This reflection should focus on the “how”; “when”;
“where”; and “why” of system documentation in the context of
systems analysis and the preparation of findings
and recommendations. This individual element of assessment is
to take the form of an essay with clear headings
and sub-headings etc. that point to the main issues you are
reflecting on. Avoid a rambling monologue by
organising your words into succinct and clear sections.
References to authorities and readings are not necessary
but if provided will improve the grade for this individual
assessment element. Suggested length is approx 500 to
750 words but this is for guidance only.

and focussed
cma304a2_214_p2.wpd
Part 4: Final Deliverable (15% of project grade)
! Full Report and Final Peer-Group Evaluation due no later
than Friday Study Week 12 unless otherwise
agreed to by lecturer (10% of project grade)
unless otherwise agreed to by lecturer (5% of project grade)
4 Prepare a final full report of your groups system analysis and

recommendations.
Use your updated version of your graded Parts 1, 2 & 3 in the
project file. Clearly identify each sub-section.
(Obviously a certain amount of duplication between parts 2 & 3
and deliverables in Part4 may result.
Detailed description of the requirements for this section are as
follows:
4.1 Executive Summary: (1p) This serves two purposes: First,
it may motivate the reader to read the entire document,
and secondly, it helps busy managers learn of your work, if they
do not have time to read the entire document.
Your executive summary should provide an overview of the
entire document and highlight a key message, such as
actions you are urging that your client take. There is no single
format, but one appropriate way to organize an
executive summary might be as follows (do not exceed 1 page):
! Professional assignment. This should answer the following
questions: (Who are you? What was your
assignment? What tasks did your team perform?)
! Purpose of the document (“This report describes our findings
and recommendations...”)
! Results (what your team observed/found)
! Conclusions (your team’s assessment of the system’s strengths
and weaknesses)
! Recommendations
4.2 Systems documentation and analysis for each sub-system
under review:
Use the updated version of the requirements of Part 2.
4.3 Internal Controls analysis and documentation for each sub-
system under review:

Use the updated version of the requirements of Part 3 including
the Managerial Recommendations.
You should also speculate how any insights you have
acquired and your understanding might be applied in a normal
professional accounting environment (i.e. attempt
to relate the insights and concepts to other “real life”
situations.) This individual element of assessment is to take
the form of an essay with clear headings and sub-headings etc.
that point to the main issues you are reflecting on.
Avoid a rambling monologue by organising your words into
succinct and clear sections. References to authorities
and readings are not necessary but if provided will improve the
grade for this individual assessment element.
Suggested length is approx 750 to 1,000 words but this is for
guidance only.

and focussed
cma304a2_214_p2.wpd
No. 1
To Page 2
No. 1
From Page 1
1
1
Flowcharting Conventions
The basic elements and conventions for the preparation of
flowcharts should be used. However the following
symbols must be used as described.
Goods or merchandise
Off page connector21, # to page # (eg No.1 to page 2)
Off page connector, # from page # (eg No.1 from page 1)
External Exit/Entry to system
On-Page Connectors with matching identification numbers (to
be used sparingly)

Manual process
Automated process
On-Line computer storage
Off-Line file
(N for numerical, D for date/chronological, A for alphanumeric
sequence)
Decision symbol
21 Each off page connector will have a corresponding connector
on the other page with the same number.
cma304a2_214_p2.wpd
The following information is provided as a substitute for the
first point of contact with your “business
client”.
Treat this information in the same manner as you would if you
are being introduced to your client or have
just had a physical visit to the client’s premises.

This information is usually part of the initial “getting to know
you” introduction to the client.
From this point, you are expected to proceed to the next stage
which is
the initial detailed “client interview”.
This initial detailed “client interview” should explore the
details of the client’s operations
specifically in the areas that feel are of interest and relevant to
the consultation.
I would expect that the responses to this interview will result in
further questions and clarification,
perhaps once or even twice until you feel you are satisfied with
the information you are able to
gather.
How should you conduct the interview?
This depends on the group, but one suggestion that often works
well is that you take the
information in this document, and formulate a number of
questions that you feel might be relevant,
(sometimes helpful to you and to the client if you group the
questions into relevant sections) and
submit these questions to the client via MS Word document. I
will then respond in detail to each

question raised.
The next phase then might be conducted “live” (perhaps using
the online Collaborate system) interview that
can be used to “flesh out” the responses and clarify points you
need to raise and at the same time discuss
what to do and how to approach it. It will make more sense to
do it at this stage rather than the beginning
as you will have a better idea of what you want to do at this
point.
At a later stage you can revisit the questions and either send me
more written questions or have another live
interview as the consultation progresses.
Note: do not be too concerned as to whether the market strategy
is a good one or otherwise. Obviously you
will need to have an understanding of what the business is
trying to achieve and the associated methods so
that the system can support it…but you are not being consulted
as marketing or business consultants but as
systems accounting consultants (albeit that there is some
overlap and that in real life the difference is often
impossible to distinguish).

E-COMMERCE STATIONERY RETAILER
– CLARKY’S PAPERLESS ONLINE STATIONERY STORE
I INTEND TO HAVE A WEB PRESENCE
TAKE ONLINE ORDERS
MARKET OF SMALL BUSINESS’S AND ORDINARY
CONSUMERS IN THE TOP END OF
AUSTRALIA - INCLUDING NORTHERN QUEENSLAND,
THE NORTHER TERRITORY
AND NORTHERN WESTERN AUSTRALIA
CUSTOMERS NEED TO ACCESS INFO ON MY PRODUCTS
WILL PROVIDE NEXT OR TWO DAY DELIVERY SERVICE
7 DAYS A WEEK FOR ALL
PRODUCTS
COST OF DELIVERY WILL DEPEND ON THE CUSTOMER’S
LOCATION
CERTAIN PRODUCTS SUCH AS BULK PAPER CAN BE
DELIVERED DIRECT FROM THE
SUPPLIER - BUT DELIVERY TIMES MIGHT VARY

I HAVE MY OWN WEB PAGE DESIGNER, IT
EQUIPMENT/SOFTWARE PROVIDER & ISP BUT
REQUIRE AN ACCOUNTANT TO PROVIDE ME WITH
SYSTEM/OPERATIONAL GUIDELINES
AND ADVICE
EXISTING ACCOUNTING PACKAGE IS MYOB
ACCOUNTRIGHT – BUT HAVE NOT INSTALLED
ANY ONLINE POINT OF SALE SYSTEM AS YET. I
ANTICIPATE THAT YOU MAY WISH TO USE
ALTERNATE SOFTWARE FOR YOUR NEW/PROPOSED
SYSTEM.
AND I HAVE FULL EFTPOS/CREDIT CARD MERCHANT
FACILITIES WITH MY BANK
(WESTPAC)
I HAVE ACCESS TO APPROX $400,000 IN
CAPITAL/FINANCE IN ADDITION TO EXISTING
INVESTMENT AND INFRASTRUCTURE
MY STATIONERY RETAIL OUTLET IS LOCATED IN
BERRIMAH/WINNELLIE WITH A LARGE
WAREHOUSE TYPE FACILITY AT THE REAR

CURRENT INVENTORY LEVEL IS APPROXIMATELY
$250,000 WITH APPROX 5,000 LINE
ITEMS APPROX 30% OF WHICH ARE VARIATIONS ON A
THEME (IE BLUE, BLACK, RED
PENS) BUT HAVE RESTRICTED THESE VARIATIONS AND
INCLUDES NORMAL STATIONERY
ITEMS BUT ALSO INCLUDES VARIOUS OFFICE
EQUIPMENT ITEMS, (EXCLUDING MAJOR
ELECTRONIC ITEMS SUCH AS FAXES, PHOTOCOPIERS,
COMPUTERS ETC) AND SOME
OFFICE FURNITURE. THE LARGER AND MORE
EXPENSIVE OFFICE EQUIPMENT ITEMS ARE
NOT HEL IN STOCK BUT ORDERED DIRECTLY FROM
SUPPLIERS FOR DIRECT DELIVERY TO
CUSTOMERS - CUSTOMERS CURRENTLY SELECT THESE
ITEMS FROM A PRINTED
CATALOGUE PROVIDED BY THE SUPPLIER
I HAVE SEVERAL EXISTING STAFF INCLUDING TWO
SALES PERSONS, AN OFFICE AND
ADMIN ASSISTANT, A BOOKKEEPER/CLERK, A
STOREMAN AND MYSELF
I HAVE CONTRACTS WITH EACH OF THE MAJOR AND

LOCAL FREIGHT COMPANIES THAT
ALLOWS ME TO PROVIDE SAME DAY FREIGHT TO
LOCAL AREA NEXT DAY FREIGHT
SOUTH TO KATHERINE, KUNUNURRA, NHULUNBUY AND
JABIRU AND TWOS DAY
FREIGHT TO ALL OTHER AREAS IN THE NORTH OF
AUSTRALIA
AT THIS POINT IN TIME I PROVIDE A WALK-IN RETAIL
STATIONARY OUTLET AND DON’T
ANTICIPATE CLOSING THAT OPERATION UNTIL MY ON-
LINE OPERATION IS SUFFICIENTLY
VIABLE
SALES ARE PREDOMINATELY FOR CASH/CREDIT CARD
BUT THE FIRM DOES HAVE A
SMALL NUMBER OF CREDIT CUSTOMERS. IT IS NOT
ANTICIPATED THAT THE E-
COMMERCE FACILITY WILL INVOLVE CREDIT SALES
AREAS I WANT YOU TO LOOK AT ARE THE SALES AND
INVENTORY MANAGEMENT AND

PURCHASING AND SHIPPING
INTENTION IS TO CAPTURE 25% OF TOP-END AUST AND
NT RETAIL MARKET WITHIN 2
YEARS. THE POTENTIAL FOR DIRECT MARKETING AND
DIRECT DELIVERED STATIONERY
IS ENORMOUS. THE CURRENT BARRIERS TO ONLINE
RETAILING AS I SEE THEM ARE THAT
CUSTOMERS OFTEN LIKE TO BROWSE/GRAZE AND TO
BARGAIN HUNT??
POTENTIAL MARKET PROBLEMS WOULD INCLUDE THE
FACT THAT THE SYSTEM WILL BE
THE LEADING/BLEEDING EDGE OF RETAIL STATIONERY
SALES IN NT
INDUSTRY IS HIGHLY COMPETITIVE WITH LOW GROSS
AND NET MARGINS
Description of AIS software
Software name: XERO
Supplier: www.xero.com.au
Xero is a multinational company and working in the United
States, United Kingdom, Australia and New Zealand. Xero is an
online accounting system designed specifically for small
business. The company was started in 2006, listed on the NZ
Stock Exchange (NZX) in June, 2007 and listed on the
Australian Securities Exchange (ASX) in November 2012.

Xero's stock ticker is XRO on both exchanges. Xero is very
smart and secure software which allows for business owners to
in real-time visibility of their financial position and Xero is one
of the coming up online accounting software. Xero creates a
strong relationship with clients through online teamwork and
provide the chance to extend their business. Xero is a unique
software and suitable for small businesses and their teams work
around the world with a united and passion for the client's
business.
Small Business SaaS
Xero is a SaaS (Software as a Service) software and easy to
access directly from the internet cloud via a standard browser.
A specialty of Xero is a free test and there are no setup or
upgrade fees, or a lock-in contract and client can get unlimited
online backup. Xero gives vertical small business results such
as CRM, Point of Sale and eCommerce are available through
online integration with over 200 Xero Add-on Partner
applications.
Accountant and Bookkeepers
Xero offers to clients free reporting and practice management
software which make the accounting practice or bookkeeping
smooth and easy going for business. Getting together with
clients online throughout the single ledger establishes a novel
character of working relationship that goes beyond meeting
compliance demands. This supports the approach of the modern
practice, where advisor expertise and experience is more
valued, and time-based billing is displaced by value pricing.
Popular Accounting Software Features
Purchase Orders
Xero is a fully customized system, purchase order email to the
supplier and copy of a bill when it's time for payment. Save
time by copying a Purchase order and use for repeat orders, or a
sale invoice for on-selling goods. You can set the order
wherever you are, with the significant fields and drops down
menus that are the ideal for touch devices.

Inventory items
This accounting software contains additional inventory centric
features, Add Inventory Items to speed up invoicing while
tracking goods & services sold. Import and export price lists in
one go. Or pick from a range of powerful inventory management
systems that you can add on.
Sales and online invoicing in Xero
The Xero accounting software makes your life easier for
managing sales and invoicing process. With Xero, when you
send the invoice to your customer than they can access it online
and pay in a few seconds with the click of a button.
Furthermore, if your client uses Xero as well, they can keep the
invoice at once into their Xero organization. It's the magic of
online invoicing.
On that point is plenty you can exercise to preserve track of
your sales in Xero. Just head to the accounts menu and selects
'Sales' to get to the sales dashboard. The graphs and charts make
it easy to see who owes what and when it's due – so you know
who needs to be followed up.
You can search by contact, bill number, character or other
filters. Drilling down will bring you to your full invoice listing,
by clicking on the expected date on an invoice, you can flag
when you expect a payment to arrive, which will reflect on the
'money coming in' figures on your dashboard and help you keep
a handle on cash flow.
Financial Reporting
With the help of modern technology, on just one single click

you can see and share the reciprocated report without waiting
for a month end. All the transactions are connected and
complete your BAS returns in moments rather than hours.
Security
Security is the primary concern for all businesses, Xero
provides reliable software for their client to not lose any data.
Xero spends a quite a little investment to protect the sensitive
financial data against unauthorized access and system failures,
also insuring your data is guarded to the highest degree.
Pay Bills
Xero provides the interactive graph of accounts payable to
assist which payments require to be paid and when. You can
also manage your cash flow by setting payments and batch
paying suppliers, furthermore suppliers can also send their
invoices directly to your account.
Assessable any where
Due to its underlying technology, users are able to access Xero
from anywhere , regardless of whether they are located in other
states, other countries or even travelling on-the-road using
laptops or handheld electronic devices like smart phones and
ipad.

-.....=t
-
Assignment Cover Sheet ,Charles Darwir UNIVERSITY
Aummla
Unit Name: I Unit Code: School of Law and Business
Computer Based Accounting Systems CMA304/PRBAOO6
Charles Darwin University Casuarina NT 0909
Lecturers Name:
Kevin J CLARK Phone: (08) 8946 6830
Assessment Title Semester:
I ;~a~:3Assignment - (Systems AnalysisTerm Project) Two
Due Date (dd/mm/yyyy): I Lodgement Date (dd/mm/yyyy): I
Applied for Extension: (dd/mm/yyyy)
27/09/2010 27/09/2010 I:8J N/A D NO DYES-to
Lodgement Locations: (refer to specific lodgement requirements
as set out by the lecturer)
DO NOT LODGE BY FAX nor EMAIL nor at LECTURER'S
OFFICE
• The assignment must be lodged online via the Learnline
Assignment Lodgement link on the Learnline site for this unit.

Ensure your file is named using a file naming convention that
allows the lecturer to identify to whom it belongs.
Failure to use an acceptable file naming convention may result
in your assignment lodgement being rejected.
• Refer to the endnotes of the assignment details for lodgement
options if the Learnline Assignment Lodgement link for this
unit is unavailable.
KEEP A COPY
Ensure you have a copy of the assignment lodged.
If you have submitted assessment work electronically please
make sure you have a backup copy.
DECLARATION BY STUDENTS
I certify that this assignment is my own work, based on my own
personal study and research, and that I have acknowledged all
material and sources in the preparation of this assignment,
whether they be books, articles reports, lecture notes, any other
kind of document or personal communication.
I also certify that this assignment has not previously been
submitted for assessment in any other course or at any other
time in
the same course and that I have not copied in part or whole or
otherwise plagiarised the work of other students and/or persons.
I have read the University's Academic and Scientific
Misconduct Policy and understand its implications.*
http://www.cdu.edu.au/governance/documents/3.3AcademicandS
cientificMisconduct OOO.pdf
Student Name Student Number SignatuJ#,
Farai Chitenhe 194610 ~ "----
MQ.nisha Patodia 248209 MC>tv.J.~o.. Po1rct.~~
Quazi Sharmeen Laila 227481 .II v /~

Tanija Tasneem 239386 Clb7jl.'·~-Q 1....1/ ~ ,
Office use only Assessor use only
Date Received: Please place grade here
D ...... .lM ....... IY ........
Date Sent to Lecturer:
D ...... .lM ....... IY ........
Comments:
CMA304/PRBA006 - ASSIGNMENT # 1-
SUMMARY OF
INDIVIDUAL PEER EVALUATION ASSESSMENT SHEETS
NAME OF PERSON EVALUATED: YlANZSII& {JATO'})1-A-
TEAM NO: ~ DATE: :( 5/1/1 3
The purpose of this evaluation is to give A SUMMARY of the
individual assessments of your fellow team members regarding
their
performance. The evaluation is to be based upon the effort put
forth by each member and not upon subjective perceptions of
his/her
-~
capabilities. Be consistent when evaluating each group
member.os performance using the guidelines set forth below.
Attach any additional
comments considered necessary.
Each student in the group (other than the person evaluated) is to
write their name and the sign the declaration. The person being

evaluated
is to sign this evaluation form and indicate acceptance of the
assessment or intention to submit and objection.
Criteria Never Rarely Some-times Usually Always
Proportion of Final Grade 0% 10% 40% 80% 100%
Has the member attended group meetings
and/or contributed to the group on a regular
basis?
30
% /
Is the member prepared for group meetings?
Does the member deliver his/her assigned
work on a timely basis and in good/useful
condition?
30
% ~
Does the member attempt to make
contributions (Le. is he/she an active
participant?
30
% ~
Does the member seek help within the group
when he/she needs it?
5% ~

Does the member cooperate with the group
effort compromising when necessary,
listening to the ideas of others?
5%
~
TOTAL GRADE (%)
ACCEPTED / WISH TO OBJECT' Signature of PERSON
EVALUATED: 'f""(!I.M'I.J:L (Jai;;d~
-:::::0- •
Comments: If considered necessary, attach comments and
indicating accordingly below
Comments have been attached ..... YES/NO
Declaration: We the certify that the we are satisfied that the
evaluation above represents the
aggregate/average contribution of the person evaluated on this
evaluation sheet.
Student Number
I 14'1-616
L'2..-=t48 ,
i20q9gG
Names,
fAgM V CH-IT£t0tte
~ W~'I S. Ml1J'Y)€m ~
1a~14., Tev>neem

Student Sianatures:
~
I Cross out whichever does not apply
http:member.os
1
Contents
________________________________ 2
2.2 The key features of chosen AIS software
_______________________________________________ 5
of the AIS as designed ____________ 8
Sales sub-system
_____________________________________________________
____________ 8
Purchase sub-system
_____________________________________________________
_______ 11
Inventory sub-system
_____________________________________________________
_______ 14
Suggested systems for inventory sub-system –

________________________________________ 17
2.4 Describes how your client’s AIS provides data for
managerial decisions. (½ to 1pp per sub-system) 18
Sales sub-system
_____________________________________________________
___________ 18
Purchase sub-system
_____________________________________________________
_______ 19
Inventory sub-system
_____________________________________________________
_______ 20
to e-commerce systems ___________ 22
2.6 Document the system using narrative and flowcharts
____________________________________ 24
Context diagram of Inventory sub-system
____________________________________________ 24
Narrative of Entities and Activities for Inventory system
_________________________________ 26
Context diagram of Purchase sub-system
____________________________________________ 27
System Flowchart of Purchase Sub-system
___________________________________________ 28
Narrative of Entities and Activities for Purchase system:

_________________________________ 29
Context diagram of Sales sub-system
________________________________________________ 30
System Flowchart of Sales Sub-system
_______________________________________________ 31
Sales flowchart narrative:
_____________________________________________________
____ 32
Reference:
_____________________________________________________
________________ 34
Page 2 of 35
CMA304/PRBA006_GROUP
13_ASSIGNMENT_1_DELIVERABLE_2 |
Organizational description
Crazy Kev‘s curio is a gift shop that is located in Darwin city
centre in Northern Territory it sells
a wide variety of goods and services like ornaments souvenirs

and many more. In order to
boost Crazy Kev‘s market share in the NT Crazy Kev‘s curious
is also focusing on having an
online store which will be linked to the walk in store. Their web
presence will aid Crazy Kev‘s
competitive edge over other book stores in the Territory. Crazy
Kev‘s curios is presently using
MYOB accounting plus ver17 which providing the opportunities
to manage payroll, selling and
tracking stock , billing on time and other bookkeeping
requirements. Since the curio is
expanding its influence over the NT and the web at large it
would be advisable to increase the
number of employees. These employees are trusted with the
various roles of managing
inventory, purchases and sales and note if there is any issue of
concern. With the employment
of the new AIS the key tasks involved in day to day running of
the business are to have
operational strategies that include taking online orders,
facilitating goods shipment, capturing
and updating product information such as stock items, detailed
product description including
images, price, and availability levels Industry trends and

legislation in the territory.
The retail industry IN Darwin and Australia as a whole has
come across various competitive
challenges in the past. Online retailing and the admission of
new innovative global retailers are
just the most recent. The increased competition is good for
trade, but is challenging for the
industry which, as a whole, does not measure up favourably
compared to many foreign
countries. And the productivity gap appears to have widened
over time.
Australia also appears to delay a number of comparable
countries in its development of online
retailing. The Commission‘s best estimate is that online
retailing represents 6 per cent of total
Australian retail sales — made up of 4 per cent domestic online
($8.4 billion) and 2 per cent
from overseas ($4.2 billion). In some other countries, online
sales figures are higher and set to
grow further, as will also happen here. (ABS cat no. 7125.0)
Retailers operate under several regulatory regimes that restrict
their competitiveness and ability
to innovate. key limitations which need to be address are:

Planning and zoning regulations which are compound, very
prescriptive, and often
anticompetitive
Buying and selling times and policies which limit the industry‘s
ability to adapt and compete with
online competitors and provide the expediency that consumers
want.
Competition and industry trends
E-commerce is at the epicenter of the territories booming
tourism industry which has a positive
Page 3 of 35
impact on locally made goods and other retail products. Online
retail trade is a current topic of
discussion within the northern territory and the Australian
community as a whole. The spectacle
is on the size and growth of online retail trade as well as its
performance in relation to
conventional store-based retail trade. A Retail Trade publication
no. 8501.0 by the Australian

bureau of statistics explicates where online retail trade activity
is currently included in ABS
macroeconomic statistics and describes developments to
improve measurement and coverage
of online retail trade activity in both retail trade statistics and
the wider macroeconomic
accounts. (Bristow, 2013)
Consumer market
The proprietor of the curio is determined to have a web site in
place which will take online
orders from several clienteles from all parts of Darwin and
outer reaches. Moreover, this
ecommerce access will to market various products to busy work
force, tourists and locals who
cannot do walk in purchases or those customers who like
shopping in the comforts of their
homes. Hence, this enables easy accessibility to services and
product information to its
customers which makes life easier for them as there will be
aware of products on the market
which in turn increase customer confidence in the business.
However, Crazy Kev‘s online curio
will have major competition from other retail stores with
already established websites who offer

similar products not forgetting bigger ones such as shine gifts
and Cameo gifts and home ware.
(Dull G, 2010)
Legislation policies
Since Crazy Kev‘s curio is venturing into online shopping or
Ecommerce they now have to fulfill
not only the NT consumer and trade legislation but they have to
consider adopting these laws at
a national level. Return policies would be revised and such
considerations would be employed
when finding the right AIS for the business. That would also
mean adhering to such policies like
the 30 day return on goods, different warranty policies that can
be offered to the consumer like
the consumer guarantee rights, an express warranty or a
manufacturer‘s warranty against
defects and other extended warranties. (Australian Consumer
Law (ACL), 2013)
Page 4 of 35

Crazy Kev’s Organization chart
In this organizational chart, there are ten staff members
inclusive of the owner who over
seas the running of his business. Kevin is the one with the final
say and authority in the
business all workers report to him directly. The purchases are
mainly handled by the
administration staff member who works full time they are
responsible for ensuring a
competent quality execution of all regular purchasing duties and
administrative works.
They will be liable for upholding a complete update of the
purchasing records and prices
in the system. They organize reports and recapitulate data
including sales report and
book value. Schedule store visits and conduct competitor
survey. Bring together user

departments and suppliers in the purchasing range of work for
assigned job. Managing
and scrutinizing of claims to business and vendors for
defectives, shortage. Manage
suppliers to guarantee on-time delivery. Most of all they are
responsible for the
preparation and process purchase orders and documents in
accordance with company
policies and procedures, and all in all Kevin as he has the final
say to all the purchases
decisions. There is an IT officer who is there to facilitate the
smooth running of online
store affairs and conduct courses for the newly suggested
software. Since the store is
going to expand at the same time keep the two warehouse
spaces there will be need for a
relief assistant for both the purchase and inventory officers. The
accounting clerk is there
to compile and documents obtain and record invoices and
arrange payment, prepare and
send invoices to debtors, verify and process loan applications
calculate and issue wages
and salaries, organize regular reports and summaries of
accounting activities prepare

financial statements and debtors' listings check customers'
credit ratings verify recorded
business transactions and report abnormalities to management,
reconcile account.
Owner
Purchases/
admin
accounts
Clark
IT OFFICER
online sales
person
warehouse 1
warehouse 2
In store

sales
person
Warehouse
casual 1
Warehouse
casual 2
Page 5 of 35
2.2 The key features of chosen AIS software
When businesses first start out, their operations are normally
relatively straightforward. The
business use MYOB and find that they quickly outgrow this
software. Over time the business
grows and many changes occur, due to both internal and
external forces. As the business
changes and grows, it is forced to look at how to sustain and
capitalise on this growth, for the

ultimate benefit of their business. At this point that businesses
can look at Tencia for a solution,
as it has all of the features and functionality that a small
business requires, The N-tier approach
allows the application to be moved from a smaller to a larger
operating system and for it to take
full advantage of the larger operating system in terms of overall
performance. That is, the
applications ability to speed up user response times and
capacity to deal with larger numbers of
users. The N-tier approach allows many people to use the
application with a minimal impact on
resources due to the layered structure. Tencia is an accounting
and business solution that is
able to grow alongside a business, whilst harnessing the power
of the Internet, and is built with
the potential to link to other applications, in a much easier way
than ever before (Arrow 2013)
Forecasting: Cash management is very important to enable a
small business to forecast how
much cash or working capital they require in the month ahead.
It is fundamental to maintain the
cashbook an up to date running balance of the cash position so

it can help to inform the
organizations liquidity at any point of time and able to forecast
future cash flow based on
accurate data. Tencia‘s Cashbook features include automatic
notification when bank account
moves into credit, simple bank reconciliation, easy processing
of cancelled cheques and
dishonoured receipts and available codes for income and
expense which ensure the cash
position of a business (Arrow 2013).
Easy integration: Now a days the ability to exchange
information between various
applications, divisions and internal business units is pivotal to
the success of any business.
Tencia Connect is the mechanism that facilitate a third party
integration and ensure database
security. It is using Microsoft .NET, on a SQL database. Tencia
uses web services to overcome
compatibility issues of different operating systems, platforms
and programming languages
allowing systems to be linked up more easily than ever before.
Tencia accounting software
programs seamlessly integrate, with common Microsoft Office
applications, such as Excel and

Word via the user interface. Any application that conforms to
web services can be linked to
Page 6 of 35
Tencia making it a highly flexible solution, so your business
can meet the future demands of
networking, collaborating and exchanging information.(Arrow
2013)
Entry screen customisation: Tencia easily customise entry
screens by setting defaults
and
security permissions to align more closely with employees job
functions. User defaults can be
applied to specific fields within Tencia. Various security levels
can be allocated to a particular
field and defaults can be applied to allow users to perform
functions such as bypassing fields or
back filling information (Arrow 2013)

Familiar to use: Tencia has a familiar Microsoft look and feel.
It looks like an extension
of Microsoft office suite of applications making it easier for
people to learn. within the
Tencia workspace a user is able to quickly and seamlessly
access other programs such
as Microsoft Excel, Word and Powerpoint, using Tencia‘s
personalised navigation panel
and favourites links (Arrow 2013)
Security: N-tier applications can provide a greater degree of
security to add layers of security
to the areas of the application that best suit your organisation
needs.Tencia incorporates code
level permissions, which is a facility to assign a permission
level on predefined system codes
such as debtor, creditor or stock codes. This limits the type of
data that can be accessed by
users and ensures sensitive details are not easily accessible.
Security level can be applied to
individual menu programs. A security level 1-9 with 9
representing the highest level can be
applied which will determine which programs are displayed in
the user menu. In addition,

different layers of the application can be physically located on
different machines, adding an
extra security feature to the application. (Arrow 2013)
Accurate real time information – Tencia offers real time
reporting from anywhere around
the globe at any time, so you have fast, accurate, dependable
data at your fingertips (Arrow
2013)
Report design: The Tencia Report designer feature allows for
the creation, modification and
output of standard stationary such as invoices, statements and
reports using company logos
and colours. The report designer is capable of printing to
various printers, exporting data to
various formats including PDF, RTF, XLS and HTML, which
can then be emailed. The features
Page 7 of 35
include group sections to report to group information into
meaningful sections for instance to

create subtotal columns (Arrow 2013).
Better decision making capabilities – Giving you a snapshot of
your organisation at any
point in time. Detailed reports provide better insights for
strategic planning and effective
decision making (Arrow 2013).
Create flexible and reusable applications: Tencia use an N-tier (
multi-layered)
architecture that separate the application into layer to modify
or extend the application without
breaking or having to recompile code. For example, if an
application is divided into logical
isolated layers that can be de-coupled from the rest of the
application, a change to the
underlying database layer would not affect the user interface
layer (Arrow 2013).
Increased field size: Tencia‘s increased field size enable to
enter more characters into
various fields. Foe example, sales code will be 4 character,
debtor and creditor code will be
between 12 and 15 character, Stock item and transaction
reference number 30 characters,

and description fields will take upto 50 characters. (Arrow
2013)
Data Lookup: Searching, inquiry and the subsequent
presentation of this data, can be
customised according to the business tasks and processes an
employee is required to perform.
The data lookup functionality in Tencia is responsive to each
individual user‘s requirements,
and is achieved via a comprehensive and dynamic filtering
capability. Every search function has
a comprehensive set of filters incorporating selection criteria,
with various options available to
instantly locate a desired record. (Arrow 2013)
There are more features included in Tencia software. effectively
manage orders that are placed
with suppliers including multiple purchase order against one
supplier‘s invoice, serial tracking
feature provides the mechanism to easily and immediately
identify, monitor and track the
movement of stock items by a unique characteristic such as a
Serial, batch or roll number, to
set up an individual‘s pay in any form required include
automatic calculation for accrual of
entitlements; i.e. sick leave, annual leave, long service leave

and rostered days off.Also Tencia
allows entering the purchase order, creditors invoice sales
order, debtors invoice, general
ledger payments and journals and credit notes in a foreign
currency. It centralised cash related
transaction, for currency in addition to the local currency. It is
vert cost effective and there is no
need to handle double entry.Tencia Provides for parent job, sub
job, cost centre, activities. This
format allows for total job and time cost analysis (Arrow 2013).
Page 8 of 35
Technical support: Tencia has a professional business partner
network that sells and supports
its product suite, ensuring qualified consultants are available to
offer expert advice, installation
and ongoing support services to businesses when they need it.
All business partners are
personally accredited by the Arrow Research Corporation,

ensuring expert product knowledge
and training. Customer enquiries can be directed to the
particular progress partner, where the
business accounting software solution or package was
purchased. Contact :For the nearest
distributor call 1800 248 264. (Arrow 2013)
Tencia system requirements:
Microsoft Windows server 2003 enterprise edition, Windows
Server 2008 or Windows
Small Business Server 2008
Windows XP (with SP 1) or Windows Vista (with SP 2)
256 colour SVGA monitor (or equivalent), optimized for 1024
X 768
2 GB RAM suggested (Arrow 2013)
of the
AIS as designed
Sales sub-system
Objectives of Sales sub-system:
As a part of the management system company’s sale sub system
is directly linked with the sales

objectives. Sales can be considered the most personal branch of
the marketing function as the sales
person communicate directly either face to face , over the phone
or online sales chat. (2013 Hearst
Communications, Inc.) To accomplish the organizational goal
the following sales objective is considering
most valuable tool.
Sales Growth: The most basic of sales force objectives is to
raise the total number of sales in
each period. Sales forces record the number of customers served
daily and sales managers
view detailed reports displaying trends in daily sales volume.
Sales Force Turnover: the possible objective of sales forces is
to continually reduce their level
of employee turnover, which can increase sales productivity and
reduce training costs.
Repeat Customers: Repeat customers can be a company's most
profitable customers. Sales
team always pay attention to increase the number of sales made
to existing customers
Page 9 of 35

compared to first-time buyers. An existing customer will be
more valuable for the organization
then to attract a new one.
Faster sale: By setting up-selling strategies sale department can
enable to achieve the target
sell within a time frame. Like suggesting one more item to
compliment what a customer has
already ordered. it can also reduce inventory holding costs,
reduce inventory cycle time and
boost profitability. (2013 Hearst Communications, Inc)
Customer satisfaction: As sales department is the first place
where customer place their
order and the sales representative is responsible to make them
happy conveying all information
as they need.
Building relationship: Another aspect of sales department is to
build a strong relationship to
have a loyal customer. A loyal customer is company‘s asset.
AIS contribution to organizational goal
The chosen software (Tencia)‘s sales subsystem exclusively

incorporate to obtain the sales
objective.
Tencia easily convert the quotes into orders with popup screen
and perform inquiry using
drag and drop features which help to complete the sales order
transaction more efficiently,
saving time and reduce the possibility of errors.
By producing sales report monthly or weekly basis it assist to
recognize its potential
customer, their buying attitude and better understanding of
them.
The system allows re-ordering the product as the inventory
goes down which can help to
decide quickly what needs to be purchased.
Ability to view historical purchase details that is previous
selling price for this debtor and
stock code combination, at the time of quote or sales order entry
that will help to reduce
error.
Tencia‘s special pricing features like discount percentage
provide the ability to set up and
maintain special price for customer. A date range can be entered
and linked to customer

type, group or area code.
Tencia can integrate with the external customer relationship
management software which will
be a big advantage for the sales system as it can organize and
track customer information in
various formats as the organization needed.
Page 10 of 35
The Advanced Sales Reporting includes a collection of reports
that report and present sales
statistics in various formats. These reports have been designed
to assist in the analysis and
interpretation of sales data within Tencia.
The system allows direct release of orders and the creation of
the invoice, together with the
updating of the debtors and stock modules.
Tencia allow users to print invoices, packing slips, and credit
notes and integrate with stock,
debtors, purchase order that save a lot of time. (Arrow, 2013)

Recommended software for additional benefits:
Recommended software for additional benefits: Sage CRM is
especially designed for small
to medium business which provide a complete view of customer
interaction throughout the
organization.
Sage CRM v7.1 (cloud)
Fast to deploy - get up and running immediately
Reduce IT administration tasks - no need for server
management, database
administration or nightly backups
Flexibility – scale users up and down with your business
requirements
Gain a full 360˚ view of your customers and prospects -
simplify
forecasting and strengthen pipeline management
Make the most of every sales opportunity with an end-to-end
view of every opportunity
Sales process automation, structured to suit your sales process
Interactive Dashboards for information at your fingertips

Create, track and manage dynamic marketing campaigns that
really deliver
Meet customer service level agreements - pinpoint underlying
issues and take corrective
action accordingly
Point and click reporting for instant forecasting
Maximize customer communication through integrated social
media channels and e-mail
marketing.
(2012 Sage Group plc)
Technical specification:
Web browser: Microsoft Internet Explorer (7.0 and 8.0).
Hardware: the application uses a Web browser, the client
hardware specification is
determined by the minimum Web browser requirements for
the client operating
system.
Page 11 of 35

Database server: TCP/IP must be enabled for SQL
Server installations.
Web server: Web Server (IIS). web servers should have
at least 4 gigabytes of memory
Processors. The machine should have 2 quad core processors,
e.g.Intel Xeon E5330 or
AMD Opteron 2378.
(2011 Sage Technologies Limited)
Fraud Protection Software - Volusion’s credit card processing
program
This software is designed for ecommerce sites is an all-in-one
merchant account and gateway
solution that allows to accept credit card payments directly on
the store. All major credit card
companies are covered and there are no setup fees, but the
minimum monthly charge is there,
which varies from $15 per month to $ 65 per month.
Its key features includes:
bookkeeping,
site to boost shopper confidence

and sales
-time payment gateway and
virtual terminal
Purchase sub-system
Purchase management is the major area in a business where the
company find how and from
where the product should purchase . The main objective from
purchase system make purchase
order according to the business demand followed by inventory
report , there are various
objectives for purchase management are given bellow:(Marshal
B Romney 2000)-
Purchasing products in modest prices: This purchase system
compare prices from
various vendors and then make the purchase requisition for the
purchase order. By comparing
price quotation , the purchase order is made by purchase
department ,as this system allows to
be keep up-to-date the data is very easy to select products to
support the business.
Minimize the cost : As the business's main aim to make profit

out of investment so the
system give the opportunity to analyse the cost and helps to
minimize the costs for purchase.
Purchasing good in superior quality : As the system always
update the information about
the buyers and seller , so it very easy to compare the price and
the quality as well , so it helps
the management for make purchase order in a superior quality
for the business.
Page 12 of 35
Purchasing from recognized vendors: As we know purchase
from un authorized
vendors may causes many unwanted problem such as lower
quality, high price etc. but this
system allow to analyse vendor and select the well-known
vendor.
Checking the vendors invoice: It is very important to check
vendor's invoice with the
system purchase order to avoid the extra unwanted purchase for
the company this system allow

to do that function. (Marshal B Romney 2000)
AIS’s contribution to the organisation’s objective –
In purchase system Tencia software provides the opportunity to
view stock level , creating
orders and easily change or delete orders .View purchase
history for creditors and stock code
combinations, to better negotiate purchase prices with creditor,
which help to purchase
product in modest price.
It provides to view the costs that were charged in the past by a
particular supplier for an
individual item while placing an order, can make change and
add to the system this feature
helps to fulfil to minimize the cost.
As CRAZY KEV'S gift store has some unique products and
maintain a standard the system
also helps to maintain that quality by creating create a purchase
requisitions, editing, deleting
and adding , this is very flexible to make purchase in superior
quality.
This purchase system allows to get quotations from various
vendors analyse them , store

them compare them then come to a decision for selecting vendor
which fulfil the objective of
select an recognized suppliers.
It helps to check purchase orders received into stock before the
supplier invoice is received so
that the purchase system also can check variances between
actual and estimated costs will
be highlighted when supplier invoices are entered, this feature
matches with the checking
vendor's invoices.
Another key feature of purchase system is that it can
automatically generate purchase orders
for sales orders, stock, production orders and jobs, which helps
other department system to
make any decisions.
Purchase system also facilitated by viewing order entry pop up
screen which includes order
history pop up screens to make easy to order creation and access
to purchase history
information. (Arrow 2013)
Purchase order reports include:
Orders.

Cash commitments.
Page 13 of 35
Costs by order.
Costs by stock.
Quantities by supplier.
Values by order.
Values by stock.
Values by supplier. (Arrow, 2013)
Suggested systems for Purchase sub-system:-
EDI software: EDI software is the supportive software for the
purchase system which helps to
transfer from one data base to another database so without that
there is not possible for the
system communicate to the vendors or any other online system
.For that suggested software will
be:

―ACom
Solution
s" software the feature for the software are given bellow:
EDI / XML Software

BCO106CML101ASSESSMENT ITEM 3 – CASE STUDYBruce and Bell.docx

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