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Integrated Intelligent Research (IIR) International Journal of Web Technology
Volume: 02 Issue: 02 December 2013 Page No.28-31
ISSN: 2278-2389
28
Software Developers Performance relationship
with Cognitive Load Using Statistical Measures
K.Banu 1
, Dr.N.Rama2
1
Research Scholar, Mother Teresa Women’s University , Kodaikanal, Tamilnadu
2
Research Supervisor, Presidency College, Chennai -5
Email : blaksh72@yahoo.co.in
Abstract- The success of the software development highly
appreciated with the intellectual capital instead of physical
assets of the concern. Human resource is the challenging
resource in the software development industry to meet the
customer requirement and deliver the project on time to the
client. The software industry requires multi-skill and dynamic
performers to meet the challenges. The skills domain
knowledge and the developer’s performance are considered as
the potential key factors for the success of the delivery of
projects. The developer’s performance is influenced with
cognitive factors and its measures. This study aimed to relate
developer’s performance in the software industry with his/her
cognitive workload. The various statistical measures like
correlation, regression, variance and standard deviations are to
be calculated for the developer’s performance with the
cognitive load. The real-time development sector observations
made of around 250 employees, 15 projects work and its
corresponding cognitive load such as physical ability, mental
ability, temporal ability, effort, frustration and performance in
Web application, Database application and Multimedia. This
paper provides the measurable analysis of the development
process of the developers with their assigned task using
statistical approach.
Keywords: Software measure, Cognitive workload, software
process development Performance
I. INTRODUCTION
The modern life style is fully depends on the computation and
its allied applications. All the applications and its activities are
determined with the available software along with its
executable process. The software industries are playing vital
role in the determination of application usage according to
development of software, customer need and quality product
services. The development performance is differing according
to the work, which is involved with the developers and their
assigned tasks [1, 2]. The software developer’s skill and their
performance are related one with another [3]. The relationships
to be measured and mapped the impact will be high. Keeping
this objective the paper is initiated.
II. OBJECTIVES
The software development industry and its performance are
based on developers skills and their intelligent contribution
towards the assigned tasks. The performance could be
measured with developers individual contributions on the
organizational activity and its equivalence emotional
reflections [4]. This is focused on two different paradigms
using work load calculation and rating. The real-time
observations of around 250 employees, 15 projects work status
and its corresponding cognitive load such as physical ability,
mental ability, temporal ability, effort, frustration and
performance in Web application, Database application and
Multimedia application domains.
III. METHODOLOGY
The NASA Task Load Index workload evaluation procedure is
a two-part procedure requiring the collection of both weights
and ratings from the selected software development and the
manipulation of the collected data to provide weighted
subscale ratings and an Overall Workload score [5]. There are
fifteen possible pair-wise comparisons of the six scale
elements. When Weight is selected, the load presents each pair
to the subject one pair at a time. The order in which the pairs
are presented and the position of the two elements (left or
right) are completely randomized and are different. Factor
select which element they felt contributed the most to the
workload on the specific task. When all fifteen possible pairs
have been presented the second part will continue.
The second requirement is to obtain numerical ratings for each
scale element that reflect the magnitude of that factor. The
responds lies between 0 to 20. The Weighted workload rating
for each element in a task is simply the Weight (tally) for that
element a number between zero and five, multiplied by the
Magnitude of load, a number between zero and one hundred.
OVERALL workload for a particular task is determined by
summing all of the weighted workload ratings for an
individual, subject to performance for the particular task and
dividing by 15.Using the above calculation the different
combination cognitive load are observed and calculated.
Integrated Intelligent Research (IIR) International Journal of Web Technology
Volume: 02 Issue: 02 December 2013 Page No.28-31
ISSN: 2278-2389
29
It is a technique that assesses the relative importance of six
factors in determining how much Workload the developer
experienced during the different phases of the development
process. There will be a series of pairs of rating scale titles and
the developer asked to choose which is more important in the
task he/she just performed [5]. Using the developer’s choice
create a weighted combination of the ratings from that task into
a summary Workload score.
IV. EXPERIMENTAL SPECIFICATION
Cognitive load such as physical ability, mental ability,
temporal ability, effort, frustration and performance are
calculated using their weights and raw rating. The basic
performance factors for this calculations involves with
regularity, task completion, accountability, team involvement
and reporting. All these performance factors are evaluated for
the individual employees based on their login sheets, task
completed out of assigned tasks, completed dependent task
based on dependent tasks, no of meetings attended and the
daily, weekly, monthly reports submitted. The performance is
calculated on the basis of the above said input factors.
V. ANALYSIS AND INTERPRETATION
The data is observed in the real time software development
environment for around 250 employees in three different
domains over fifteen projects. The relationship and its
associative analysis are obtained using statistical measures [6,
7].
Factors
Average Cognitive Load
Average Performance F value Sig (P) value
.928 .666**
denotes the significance of rejecting H0 at 5% level.
The initial assumption states the identical property of the
relationship. H0: There is no relation between performance and
Cognitive Load.H1: There is a relation between performance
and Cognitive Load. The P value shows that greater than 0.05,
the external and the internal factors are related with one
another. The external performance and the cognitive load are
significant with 666. The external factors are analyzed along
with its internal workload.
Factors Average Cognitive Work Load
F Value Sig(P) value
Regularity 1.569 .05**
Task Completion 1.128 .31**
Accuracy .507 .96**
Team
Involvement
.773 .74**
Reporting 1.582 .04*
denotes the significance of rejecting H0 at 5% level.
denotes the significance of rejecting H0 at 1% level.
The assumption of H0: There is no relation between external
factors and Cognitive Load. H1: There is relation between
external factors and Cognitive Load. Since the P value of
Regularity, Task completion, Accuracy, Team Involvement
shows that greater than 0.05, the external factors strongly
related with the Cognitive Load. The external factor Reporting
and the cognitive load is weakly related with .04.
The internal factors are analyzed with the external performance
of the employer.
denotes the significance of rejecting H0 at 5% level.
The initial assumption of H0: There is no relation between
internal factors and the Performance and H1: There is a
relation between internal factors and the Performance. Since
the P value of Mental Demand, Physical Demand, Temporal
Demand, Performance, Effort, and Frustration shows that
greater than 0.05, the internal factors strongly related with the
Performance.
The performance factors of internal and the external factors are evaluated one with another and the obtained values are presented
below
Factors
Average Performance
F Value Sig(P) value
Mental Demand 1.232 .28**
Physical Demand .454 .91**
Temporal Demand 1.054 .39**
Performance .561 .69**
Effort .794 .60**
Frustration .441 .92**
Employee
performance
Collect 15 pair
values of six
scale elements
(Weight)
Rating of Scaled
element 0-20
(Raw rating)
Adjusted Rating
= Weight x Raw
rating
Integrated Intelligent Research (IIR) International Journal of Web Technology
Volume: 02 Issue: 02 December 2013 Page No.28-31
ISSN: 2278-2389
30
Factors Regularity Task
Completion
Accuracy Team Involvement Reporting
T Sig T Sig T Sig T Sig T Sig
Mental Demand -.850 .396**
-.591 .555**
-.271 .787**
2.231 .026*
-.277 .782**
Physical Demand 1.140 .254**
-.200 .841**
-1.181 .238**
.008 .994**
.382 .702**
Temporal
Demand
-.787 .431**
.784 .433**
-.084 .933**
-.381 .703**
1.088 .277**
Performance .868 .385**
-3.461 .001*
.433 .665**
1.972 .049*
.398 .691**
Effort 2.057 .040*
-.890 .374**
.875 .382**
-.156 .876**
-2.261 .024*
Frustration 2.021 .043*
-.867 .386**
1.280 .201**
.129 .897**
-.835 .404**
denotes the significance of rejecting H0 at 5% level.
denotes the significance of rejecting H0 at 1% level.
The initial assumption of H0 represents the identical property
of table row with its corresponding column attributes. It
reflects **, strongly related with one another in this
observation and * weakly associated with one another. It shows
that the Mental demand is strongly associated with Regularity,
Accuracy, Reporting, and Task completion and weakly
associated with Team Involvement. However the Physical
demand is strongly associated with Accuracy, Team
Involvement, Task completion, Reporting, and Regularity. The
Temporal demand is strongly associated with Accuracy, Team
Involvement, Task completion, Regularity and Reporting
.according to the result the Performance is strongly associated
with Accuracy, Reporting, and Regularity and weakly
associated with Task Completion and Team Involvement. The
emotional factor of Effort is strongly associated Task
Completion and Team Involvement and Accuracy and weakly
associated with Reporting, and Regularity. Frustration is
strongly associated Team Involvement, Task Completion,
Reporting and Accuracy and weakly associated with
Regularity.
Factors Mental
Demand
Physical
Demand
Temporal
Demand
Performance Effort Frustration
F Sig F Sig F Sig F Sig F F
Sig F Sig
Regularity .745 .782**
2.048 .004*
.990 .470**
1.457 .085*
.966 .501**
.912 .571**
Task
Completion
1.558 .053*
.846 .658**
.846 .658**
1.617 .040* 1.351 .135**
1.367 .127**
Accuracy .797 .721**
.736 .792**
.870 .627**
1.132 .307**
.985 .477**
1.261 .194**
Team
Involvement
1.686 .028*
1.026 .426**
.534 .954**
.728 .801**
.945 .528**
1.299 .167**
Reporting 1.217 .228**
.879 .616**
1.232 .216**
.894 .595**
.993 .466**
1.380 .120**
denotes the significance of rejecting H0 at 5% level
denotes the significance of rejecting H0 at 1% level..
The basic assumption of H0 represents the identical property of
table row with its corresponding column attributes. It reflects
**, strongly related with one another in this observation and *,
weakly associated with one another. The relational effort of
Regularity with internal factors are depended with one another
The Mental Demand and Frustration are highly influenced and
the remaining factors are least influenced. The relational effort
of Task Completion with internal factors is depended with one
another. The Physical Demand and Temporal Demand are
highly influenced and the remaining factors are least
influenced. It denotes that the relational effort of Accuracy
with internal factors is depended with one another. The
Physical Demand and Mental Demand are highly influenced
and the remaining factors are least influenced. Relational effort
of Team Involvement with internal factors are depended with
one another The Temporal Demand and Performance are
highly influenced and the remaining factors are least
influenced. The Physical Demand and Performance are highly
influenced and the remaining factors are least influenced.
VI. CONCLUSION
The developer’s skills and the performance of the
developments are associated one with another. The multi
skilled developers and the different phases of the software in
different domains and projects show its relationship in the
statistical observation. The statistical measures reflects the
association with the initial assumption of identical are rejected
therefore the relationships are ensured. The internal and
external factors are related one with another is proved. The
levels of individual factors are not measurable with individual
influence level. The other suitable methodology to be adopted
Integrated Intelligent Research (IIR) International Journal of Web Technology
Volume: 02 Issue: 02 December 2013 Page No.28-31
ISSN: 2278-2389
31
to find the influence of the internal and external factors as a
further part of this research.
REFERENCES
[1] MeasurementofOperatorWorkloadftp.rta.nato.int/public//PubFullText/R
TO/TR/RTO...///TR-021-03.pdf
[2] K. Czarnecki, U.W. Eisenecker, Generative Programming: Methods,
Tools, and Applications, Addison-Wesley, 2000
[3] Cognitive Load Measurement as a Means to Advance Cognitive Load
Theory Fred Paas Educational Technology Expertise Center Open
University of The Netherlands, Heerlen Juhani E. Tuovinen School of
Education Charles Sturt University, Australia Huib Tabbers Educational
Technology Expertise Center Open University of the Netherlands,
Heerlen Pascal W. M. Van Gerven Institute of Psychology Erasmus
University Rotterdam, the Netherlands
[4] Not helpful? You can block ftp.rta.nato.int results when you're signed in
to search.ftp.rta.nato.int
[5] Development of NASA-TLX (Task Load Index)"Results of Empirical
and Theoretical Research “ Sandra G. Hart, NASA-Ames Research
Center, Lowell E. Staveland San Jose State University San ,Jose,
California
[6] NASA Task Load Index, Hart and Staveland’s NASA Task Load Index
(TLX) method.
[7] S.C Gupta and V.K Kapoor, Introduction to Mathematical
StatisticsTask versus Relationship Conflict, Team Performance, and
Team Member Satisfaction: A Meta-Analysis, Carsten K. W. De Dreu
University of Amsterdam Laurie R. Weingart Carnegie Mellon
University.

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Software Developers Performance relationship with Cognitive Load Using Statistical Measures

  • 1. Integrated Intelligent Research (IIR) International Journal of Web Technology Volume: 02 Issue: 02 December 2013 Page No.28-31 ISSN: 2278-2389 28 Software Developers Performance relationship with Cognitive Load Using Statistical Measures K.Banu 1 , Dr.N.Rama2 1 Research Scholar, Mother Teresa Women’s University , Kodaikanal, Tamilnadu 2 Research Supervisor, Presidency College, Chennai -5 Email : blaksh72@yahoo.co.in Abstract- The success of the software development highly appreciated with the intellectual capital instead of physical assets of the concern. Human resource is the challenging resource in the software development industry to meet the customer requirement and deliver the project on time to the client. The software industry requires multi-skill and dynamic performers to meet the challenges. The skills domain knowledge and the developer’s performance are considered as the potential key factors for the success of the delivery of projects. The developer’s performance is influenced with cognitive factors and its measures. This study aimed to relate developer’s performance in the software industry with his/her cognitive workload. The various statistical measures like correlation, regression, variance and standard deviations are to be calculated for the developer’s performance with the cognitive load. The real-time development sector observations made of around 250 employees, 15 projects work and its corresponding cognitive load such as physical ability, mental ability, temporal ability, effort, frustration and performance in Web application, Database application and Multimedia. This paper provides the measurable analysis of the development process of the developers with their assigned task using statistical approach. Keywords: Software measure, Cognitive workload, software process development Performance I. INTRODUCTION The modern life style is fully depends on the computation and its allied applications. All the applications and its activities are determined with the available software along with its executable process. The software industries are playing vital role in the determination of application usage according to development of software, customer need and quality product services. The development performance is differing according to the work, which is involved with the developers and their assigned tasks [1, 2]. The software developer’s skill and their performance are related one with another [3]. The relationships to be measured and mapped the impact will be high. Keeping this objective the paper is initiated. II. OBJECTIVES The software development industry and its performance are based on developers skills and their intelligent contribution towards the assigned tasks. The performance could be measured with developers individual contributions on the organizational activity and its equivalence emotional reflections [4]. This is focused on two different paradigms using work load calculation and rating. The real-time observations of around 250 employees, 15 projects work status and its corresponding cognitive load such as physical ability, mental ability, temporal ability, effort, frustration and performance in Web application, Database application and Multimedia application domains. III. METHODOLOGY The NASA Task Load Index workload evaluation procedure is a two-part procedure requiring the collection of both weights and ratings from the selected software development and the manipulation of the collected data to provide weighted subscale ratings and an Overall Workload score [5]. There are fifteen possible pair-wise comparisons of the six scale elements. When Weight is selected, the load presents each pair to the subject one pair at a time. The order in which the pairs are presented and the position of the two elements (left or right) are completely randomized and are different. Factor select which element they felt contributed the most to the workload on the specific task. When all fifteen possible pairs have been presented the second part will continue. The second requirement is to obtain numerical ratings for each scale element that reflect the magnitude of that factor. The responds lies between 0 to 20. The Weighted workload rating for each element in a task is simply the Weight (tally) for that element a number between zero and five, multiplied by the Magnitude of load, a number between zero and one hundred. OVERALL workload for a particular task is determined by summing all of the weighted workload ratings for an individual, subject to performance for the particular task and dividing by 15.Using the above calculation the different combination cognitive load are observed and calculated.
  • 2. Integrated Intelligent Research (IIR) International Journal of Web Technology Volume: 02 Issue: 02 December 2013 Page No.28-31 ISSN: 2278-2389 29 It is a technique that assesses the relative importance of six factors in determining how much Workload the developer experienced during the different phases of the development process. There will be a series of pairs of rating scale titles and the developer asked to choose which is more important in the task he/she just performed [5]. Using the developer’s choice create a weighted combination of the ratings from that task into a summary Workload score. IV. EXPERIMENTAL SPECIFICATION Cognitive load such as physical ability, mental ability, temporal ability, effort, frustration and performance are calculated using their weights and raw rating. The basic performance factors for this calculations involves with regularity, task completion, accountability, team involvement and reporting. All these performance factors are evaluated for the individual employees based on their login sheets, task completed out of assigned tasks, completed dependent task based on dependent tasks, no of meetings attended and the daily, weekly, monthly reports submitted. The performance is calculated on the basis of the above said input factors. V. ANALYSIS AND INTERPRETATION The data is observed in the real time software development environment for around 250 employees in three different domains over fifteen projects. The relationship and its associative analysis are obtained using statistical measures [6, 7]. Factors Average Cognitive Load Average Performance F value Sig (P) value .928 .666** denotes the significance of rejecting H0 at 5% level. The initial assumption states the identical property of the relationship. H0: There is no relation between performance and Cognitive Load.H1: There is a relation between performance and Cognitive Load. The P value shows that greater than 0.05, the external and the internal factors are related with one another. The external performance and the cognitive load are significant with 666. The external factors are analyzed along with its internal workload. Factors Average Cognitive Work Load F Value Sig(P) value Regularity 1.569 .05** Task Completion 1.128 .31** Accuracy .507 .96** Team Involvement .773 .74** Reporting 1.582 .04* denotes the significance of rejecting H0 at 5% level. denotes the significance of rejecting H0 at 1% level. The assumption of H0: There is no relation between external factors and Cognitive Load. H1: There is relation between external factors and Cognitive Load. Since the P value of Regularity, Task completion, Accuracy, Team Involvement shows that greater than 0.05, the external factors strongly related with the Cognitive Load. The external factor Reporting and the cognitive load is weakly related with .04. The internal factors are analyzed with the external performance of the employer. denotes the significance of rejecting H0 at 5% level. The initial assumption of H0: There is no relation between internal factors and the Performance and H1: There is a relation between internal factors and the Performance. Since the P value of Mental Demand, Physical Demand, Temporal Demand, Performance, Effort, and Frustration shows that greater than 0.05, the internal factors strongly related with the Performance. The performance factors of internal and the external factors are evaluated one with another and the obtained values are presented below Factors Average Performance F Value Sig(P) value Mental Demand 1.232 .28** Physical Demand .454 .91** Temporal Demand 1.054 .39** Performance .561 .69** Effort .794 .60** Frustration .441 .92** Employee performance Collect 15 pair values of six scale elements (Weight) Rating of Scaled element 0-20 (Raw rating) Adjusted Rating = Weight x Raw rating
  • 3. Integrated Intelligent Research (IIR) International Journal of Web Technology Volume: 02 Issue: 02 December 2013 Page No.28-31 ISSN: 2278-2389 30 Factors Regularity Task Completion Accuracy Team Involvement Reporting T Sig T Sig T Sig T Sig T Sig Mental Demand -.850 .396** -.591 .555** -.271 .787** 2.231 .026* -.277 .782** Physical Demand 1.140 .254** -.200 .841** -1.181 .238** .008 .994** .382 .702** Temporal Demand -.787 .431** .784 .433** -.084 .933** -.381 .703** 1.088 .277** Performance .868 .385** -3.461 .001* .433 .665** 1.972 .049* .398 .691** Effort 2.057 .040* -.890 .374** .875 .382** -.156 .876** -2.261 .024* Frustration 2.021 .043* -.867 .386** 1.280 .201** .129 .897** -.835 .404** denotes the significance of rejecting H0 at 5% level. denotes the significance of rejecting H0 at 1% level. The initial assumption of H0 represents the identical property of table row with its corresponding column attributes. It reflects **, strongly related with one another in this observation and * weakly associated with one another. It shows that the Mental demand is strongly associated with Regularity, Accuracy, Reporting, and Task completion and weakly associated with Team Involvement. However the Physical demand is strongly associated with Accuracy, Team Involvement, Task completion, Reporting, and Regularity. The Temporal demand is strongly associated with Accuracy, Team Involvement, Task completion, Regularity and Reporting .according to the result the Performance is strongly associated with Accuracy, Reporting, and Regularity and weakly associated with Task Completion and Team Involvement. The emotional factor of Effort is strongly associated Task Completion and Team Involvement and Accuracy and weakly associated with Reporting, and Regularity. Frustration is strongly associated Team Involvement, Task Completion, Reporting and Accuracy and weakly associated with Regularity. Factors Mental Demand Physical Demand Temporal Demand Performance Effort Frustration F Sig F Sig F Sig F Sig F F Sig F Sig Regularity .745 .782** 2.048 .004* .990 .470** 1.457 .085* .966 .501** .912 .571** Task Completion 1.558 .053* .846 .658** .846 .658** 1.617 .040* 1.351 .135** 1.367 .127** Accuracy .797 .721** .736 .792** .870 .627** 1.132 .307** .985 .477** 1.261 .194** Team Involvement 1.686 .028* 1.026 .426** .534 .954** .728 .801** .945 .528** 1.299 .167** Reporting 1.217 .228** .879 .616** 1.232 .216** .894 .595** .993 .466** 1.380 .120** denotes the significance of rejecting H0 at 5% level denotes the significance of rejecting H0 at 1% level.. The basic assumption of H0 represents the identical property of table row with its corresponding column attributes. It reflects **, strongly related with one another in this observation and *, weakly associated with one another. The relational effort of Regularity with internal factors are depended with one another The Mental Demand and Frustration are highly influenced and the remaining factors are least influenced. The relational effort of Task Completion with internal factors is depended with one another. The Physical Demand and Temporal Demand are highly influenced and the remaining factors are least influenced. It denotes that the relational effort of Accuracy with internal factors is depended with one another. The Physical Demand and Mental Demand are highly influenced and the remaining factors are least influenced. Relational effort of Team Involvement with internal factors are depended with one another The Temporal Demand and Performance are highly influenced and the remaining factors are least influenced. The Physical Demand and Performance are highly influenced and the remaining factors are least influenced. VI. CONCLUSION The developer’s skills and the performance of the developments are associated one with another. The multi skilled developers and the different phases of the software in different domains and projects show its relationship in the statistical observation. The statistical measures reflects the association with the initial assumption of identical are rejected therefore the relationships are ensured. The internal and external factors are related one with another is proved. The levels of individual factors are not measurable with individual influence level. The other suitable methodology to be adopted
  • 4. Integrated Intelligent Research (IIR) International Journal of Web Technology Volume: 02 Issue: 02 December 2013 Page No.28-31 ISSN: 2278-2389 31 to find the influence of the internal and external factors as a further part of this research. REFERENCES [1] MeasurementofOperatorWorkloadftp.rta.nato.int/public//PubFullText/R TO/TR/RTO...///TR-021-03.pdf [2] K. Czarnecki, U.W. Eisenecker, Generative Programming: Methods, Tools, and Applications, Addison-Wesley, 2000 [3] Cognitive Load Measurement as a Means to Advance Cognitive Load Theory Fred Paas Educational Technology Expertise Center Open University of The Netherlands, Heerlen Juhani E. Tuovinen School of Education Charles Sturt University, Australia Huib Tabbers Educational Technology Expertise Center Open University of the Netherlands, Heerlen Pascal W. M. Van Gerven Institute of Psychology Erasmus University Rotterdam, the Netherlands [4] Not helpful? You can block ftp.rta.nato.int results when you're signed in to search.ftp.rta.nato.int [5] Development of NASA-TLX (Task Load Index)"Results of Empirical and Theoretical Research “ Sandra G. Hart, NASA-Ames Research Center, Lowell E. Staveland San Jose State University San ,Jose, California [6] NASA Task Load Index, Hart and Staveland’s NASA Task Load Index (TLX) method. [7] S.C Gupta and V.K Kapoor, Introduction to Mathematical StatisticsTask versus Relationship Conflict, Team Performance, and Team Member Satisfaction: A Meta-Analysis, Carsten K. W. De Dreu University of Amsterdam Laurie R. Weingart Carnegie Mellon University.