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International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016]
Infogain Publication (Infogainpublication.com) ISSN : 2454-1311
www.ijaems.com Page | 607
The Influence of Safety Talk Communicators on
Compliance with Personal Protective Equipment
(PPE) Use in Construction Project
Ridzal Syahrozi1
, Denny Ardyanto2
, Sri Widati3
1,2
Department of Occupational Health and Safety, Faculty of Public Health Airlangga University, Indonesia
3
Department of Health Promotion and Behavioral Sciences, Faculty of Public Health Airlangga University, Indonesia
Abstract – Personal Protective Equipment (PPE) is the
last individual protection to avoid occupational
accidents. Incompliance with PPE use is still discovered
in high rise building construction project at Siwalankerto
Avenue 121-131, Surabaya city. Safety talk program is
conducted by communicators in this project site and
applied persuasively to increase workers’ compliance
with PPE use. Hence, the communicators play important
roles in influencing the workers on compliance with PPE
use. The aim of this study was to understand the influence
of safety talk communicators including their attract-
tiveness, credibility and power on construction workers’
compliance with PPE use. This study was analytical
observational with a cross sectional design. The result of
linear regression showed regression coefficient score of
attractiveness (B=0,198), credibility (B=1,193), and
power (B=-0,562). It can be concluded that safety talk
communicators’ variables which highly influenced on the
construction workers’ compliance with PPE use were
credibility and power. The communicators’ credibility
influenced positively on compliance with PPE use while
the communicators’ power influenced negatively.
Keyword – PPE, compliance, construction
I. INTRODUCTION
The number of occupational accidents in construction
project sites technically could be decreased by reducing
any kind of workers’ unsafe actions. One of the unsafe
actions frequently found in construction workers is not
using PPE (Personal Protective Equipment). PPE is the
last individual protection to avoid occupational accidents.
Incompliance with PPE use is still discovered in building
construction project at Siwalankerto Avenue 121-131,
Surabaya city. Nearly in daily, the workers hardly use
complete PPE, such as: mask, gloves, and boots.
Constructors as persons in charge of occupational safety
at the project site have conducted several programs to
foster the workers’ compliance with PPE use. One of
them is safety talk which is persuasively held once a
week. This program is able to give influence on the
workers to comply in using PPE at the work place.
Related to the problem mentioned above, it is necessary
to conduct a research regarding influence of individual
characteristics on compliance with PPE use. Findings of
the research could be references in construction workers’
recruitment. In other words, requirement of decent
workers recruitment will lead to obtain workers who
comply in using proper PPE. As a result, it enables us to
implement a zero accident at construction project sites.
II. METHODS
This study was analytical observational with a cross
sectional design. The aim was to analyze the influence of
safety talk communicators on compliance with PPE use.
The subject of this study was workers in construction
project site at Siwalankerto Avenue, Surabaya city. The
respondents were 44 irregular construction workers at the
project site.
Variables of this study were independent and dependent
variables. The independent ones included attractiveness,
credibility, and power of communicators; perception of
safety talk message; workers’ knowledge; motivation; and
attitude. One the other hand, the dependent variable was
score of workers’ compliance with PPE use including the
use and maintenance of PPE.
Techniques of data collection applied in this study were
interview and observation. Interview by questionnaires
was used to gain the independent variable data, while
observation was employed to gain the dependent variable
score. Statistic analysis utilizing linear regression was
used to understand the influence of each independent
characteristic variable on the score of compliance with
PPE use.
III. RESULT AND DISCUSSION
Surabaya is the second largest city in Indonesia. The large
of this city is 333.063km2
with its population reaches
2.909.257. Surabaya is the capital city of East Java
Province. According to Indonesian Statistic Center, the
International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016]
Infogain Publication (Infogainpublication.com) ISSN : 2454-1311
www.ijaems.com Page | 608
growth of construction sites in East Java province on
second quarter in 2015 was 5,2%. Construction projects
in this city grow rapidly. One of the projects is high rise
building construction. Implementation of this project is
construction of apartment, mall, and university. This
study was conducted in one university project site which
is located at Siwalankerto Avenue 121-131. Majority of
the workers were irregular hired by the company or
contractors.
Safety talk program is one of the programs from HSE
division aiming at preventing occupational accidents. This
program persuasively gives information to workers
related to safety and health issue at work place. The
information conveys to workers is the use of PPE.
Materials taught are the use and maintenance of PPE. It is
expected that the workers would become more
compliance with PPE use after participating in this
program.
Analysis of linear regression was conducted to understand
the influence of independent variables on a dependent
variable. The independent variables included attract-
tiveness, credibility, and power of communicators;
perception of safety talk message; workers’ knowledge on
PPE; motivation in using PPE; and attitude in wearing
PPE. One the other hand, the dependent variable was
score of compliance with PPE use. The finding of
computer analysis (Table 2) displayed the total of
adjusted R2
was 0,716 in other words 71,6% variation of
compliance with PPE use was explained by the
independent variables mentioned above. The rest of the
score 28,4% (100% - 71,6% = 28,4%) was affected by
external causes.
The result of F test found that F score was 16,459 with
probability 0,000. The probability was a lot smaller than
0,05. Consequently, regression model could be used to
predict the workers’ compliance with PPE use or in other
words attractiveness, credibility, and power of
communicators; perception of safety talk message;
workers’ knowledge on PPE; motivation in using PPE;
and attitude in wearing PPE simultaneously influenced on
the workers’ compliance with PPE use.
The score of constant was 1,329 proved that if
independent variable was constant, average score of the
workers’ compliance with PPE use was 1,329. Variables
contributed highly on the compliance with PPE use were
credibility and power of safety talk communicators. It was
explained by regression coefficient scores which were
higher than other variables. The regression coefficient
score of safety talk communicators’ credibility was 1,193
confirming that every increasing of safety talk
communicators’ credibility score by 1 led to increasing of
compliance with PPE use score by 1,193. In contrast, the
regression coefficient score of safety talk communicators’
power was -0,562 proving that every increasing of the
safety talk communicators’ power score by 1 led to
decreasing of compliance with PPE use score by 0,562.
The credibility of safety talk communicators influenced
positively on the workers’ compliance with PPE use.
Meaning that the higher credibility of safety talk
communicators, the higher of workers’ compliance with
PPE use and maintenance. Unlike the influence of
communicators’ credibility, the safety talk commu-
nicators’ power influenced negatively on the compliance
with PPE use. It indicated that the more power of safety
talk communicators showed to the workers, the less
workers’ compliance with PPE use.
According to Mulyana (2015), one of communication
principals is irreversible, meaning once a communicator
conveys a message; s/he could not control the influence of
the message at all. Behavior is an event. Hence, it
happens in time and irretrievable. Irreversible is
implication of communication as a changing process.
Compliance is significant communication function in
order that behavior produced similar with message
conveyed. Based on Budyatna & Ganiem (2011),
compliance occurs if behavior of one or more individuals
meets other’s expectation. In communication pattern in
which compliance represents level of environment
restrain, necessities and results acquired by commu-
nicators are identical. Ability in restraining many external
factor issues mostly depends on compliance of others to
grant communicators’ wishes in the form of a message. It
was found in analysis result that variables of
communicator which greatly contributed on compliance
with PPE use were credibility and power of safety talk
communicators.
According to Kiesler in Azwar (2013), popular and
attractive communicators will be more effective than
unpopular and unattractive ones. The result depicted that
communicators’ attractiveness gave minor influence on
workers’ compliance with PPE use. It might happen
because the communicators tend to convey message
authoritatively in daily. Based on Malik (1994) in
persuasive meaning democratic leadership style is more
excellent than authoritative style for majority of small
group. If communicators’ attractiveness were combined
with authoritative leadership style, compliance with PPE
use would be failure.
Observation result of safety talk program showed that the
method used in conveying message was persuasive not
compulsion method. Cesar M. Mercado in Susanto (1986)
stated that difference between persuasive and compulsion
strategy lays in which one of two factors change initially,
attitude or action. It is explained previously that safety
talk conducted persuasively is expected to change the
workers’ attitude. Afterwards, compliance behavior might
International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016]
Infogain Publication (Infogainpublication.com) ISSN : 2454-1311
www.ijaems.com Page | 609
emerge. According to Azwar (2013), generally an
individual tends to have conformist attitude or in line with
his/her significant others. When communicator’s
credibility is able to convey important information, it will
gradually change attitude in line with stated meaning.
The next analysis result depicted that communicators’
credibility influenced positively on attitude and the
attitude influenced positively on compliance. The
credibility also influenced positively on compliance. In
persuasive method, communicators’ credibility formerly
changed the workers’ attitude then changed the
compliance with PPE use. The safety talk commu-
nicators’ credibility enabled us to clarify information
regarding the most significant use of PPE by the
construction workers. As a result, the workers’ attitude
will change followed by their improvement in compliance
with PPE use.
The other analysis result demonstrated that commu-
nicators’ power influenced negatively on compliance. In
other words, the workers would not be more comply and
against persuasive messages. It was because the
communicators were over power. French and Raven in
Mc Quail (1987) stated that influence via communication
is a form of power use relied on communicators’ capital
and wealth. Two kinds of capital mentioned are
categorized as rewards and compulsion. Legitimation
power existed meaning the influence is accepted. It
assumes that communicators have rights to be followed or
complied. Thing to be cautionus is when communicators
over power, it could lead to incompliance. In defensive
behaviors, strategy to make persuasive method no longer
effective is defaming source of message conveyer. Thus,
their power or authority vanish.
IV. TABLES
Table 1. Frequency Distribution on Compliance in Using
PPE
No.
Compliance
in PPE
Comply
Not
Comply
Compliance
Percentage
Use of PPE
1
Use of safety
helmet
44 0 100 %
2 Use of mask 25 19 56,8 %
3 Use of gloves 28 16 63,6 %
4
Use of safety
shoes
35 9 79,6 %
5
Using safety
helmet
properly
22 22 50 %
6
Using PPE
properly
37 7 84,1 %
Maintenance of PPE
7
Maintenance
of safety
helmet
33 11 75 %
8
Maintenance
of gloves
16 28 36,4 %
9
Maintenance
of safety
shoes
25 19 56,8 %
Table 2. Regression Analysis
Model B
F test Adjusted
R2
F Sig.
(Constant) 1,329
16,459 0,000 0,716
Attractiveness 0,198
Credibility 1,193
Power -0,562
Perception of
safety talk
message
0,129
Workers’
knowledge
0,006
Motivation 0,055
Attititude 0,067
V. CONCLUSION
Based on the analysis results regarding the influence of
communicators on workers’ compliance with PPE use, it
was found that variables of safety talk communicators
which had the highest and the most significant influence
on compliance with PPE use were credibility and power
of communicators. The credibility of communicators had
positive influence on compliance with PPE use, while the
power of communicators had negative influence. Based
on this conclusion, it is suggested that the safety talk
communicators’ credibility needs to be improved in order
compliance with PPE use improves. Also, the project’s
management should require the safety talk
communicators to participate in Occupational Health and
Safety (OHS) trainings particularly trainings related to the
use of PPE.
REFERENCES
[1] Mulyana. D. (2005). Ilmu Komunikasi, Suatu
Pengantar. Bandung: PT Remaja Rosdakarya.
[2] Budyatna M., Ganiem L.M. (2011). Teori
Komunikasi Antarpribadi. Jakarta: Kencana Prenada
Media Group.
[3] Azwar S. (2013). Sikap Manusia, Teori dan
Pengukurannya. Edisi 2. Yogyakarta: Pustaka
Pelajar.
[4] Malik D.D. (1994). Komunikasi Persuasif. Bandung:
PT Remaja Rosdakarya.
International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016]
Infogain Publication (Infogainpublication.com) ISSN : 2454-1311
www.ijaems.com Page | 610
[5] Susanto, Astrid P.S (1986). Komunikasi Dalam Teori
Dan Praktek. Bandung: Binacipta.
[6] McQuail. D. (1987). Teori Komunikasi Massa, Suatu
Pengantar. Edisi Kedua. Jakarta: Erlangga.
[7] Subdirektorat Statistik Konstruksi (2015). Konstruksi
Dalam Angka 2015. Jakarta: Badan Pusat Statistik

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The Influence of Safety Talk Communicators on Compliance with Personal Protective Equipment (PPE) Use in Construction Project

  • 1. International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016] Infogain Publication (Infogainpublication.com) ISSN : 2454-1311 www.ijaems.com Page | 607 The Influence of Safety Talk Communicators on Compliance with Personal Protective Equipment (PPE) Use in Construction Project Ridzal Syahrozi1 , Denny Ardyanto2 , Sri Widati3 1,2 Department of Occupational Health and Safety, Faculty of Public Health Airlangga University, Indonesia 3 Department of Health Promotion and Behavioral Sciences, Faculty of Public Health Airlangga University, Indonesia Abstract – Personal Protective Equipment (PPE) is the last individual protection to avoid occupational accidents. Incompliance with PPE use is still discovered in high rise building construction project at Siwalankerto Avenue 121-131, Surabaya city. Safety talk program is conducted by communicators in this project site and applied persuasively to increase workers’ compliance with PPE use. Hence, the communicators play important roles in influencing the workers on compliance with PPE use. The aim of this study was to understand the influence of safety talk communicators including their attract- tiveness, credibility and power on construction workers’ compliance with PPE use. This study was analytical observational with a cross sectional design. The result of linear regression showed regression coefficient score of attractiveness (B=0,198), credibility (B=1,193), and power (B=-0,562). It can be concluded that safety talk communicators’ variables which highly influenced on the construction workers’ compliance with PPE use were credibility and power. The communicators’ credibility influenced positively on compliance with PPE use while the communicators’ power influenced negatively. Keyword – PPE, compliance, construction I. INTRODUCTION The number of occupational accidents in construction project sites technically could be decreased by reducing any kind of workers’ unsafe actions. One of the unsafe actions frequently found in construction workers is not using PPE (Personal Protective Equipment). PPE is the last individual protection to avoid occupational accidents. Incompliance with PPE use is still discovered in building construction project at Siwalankerto Avenue 121-131, Surabaya city. Nearly in daily, the workers hardly use complete PPE, such as: mask, gloves, and boots. Constructors as persons in charge of occupational safety at the project site have conducted several programs to foster the workers’ compliance with PPE use. One of them is safety talk which is persuasively held once a week. This program is able to give influence on the workers to comply in using PPE at the work place. Related to the problem mentioned above, it is necessary to conduct a research regarding influence of individual characteristics on compliance with PPE use. Findings of the research could be references in construction workers’ recruitment. In other words, requirement of decent workers recruitment will lead to obtain workers who comply in using proper PPE. As a result, it enables us to implement a zero accident at construction project sites. II. METHODS This study was analytical observational with a cross sectional design. The aim was to analyze the influence of safety talk communicators on compliance with PPE use. The subject of this study was workers in construction project site at Siwalankerto Avenue, Surabaya city. The respondents were 44 irregular construction workers at the project site. Variables of this study were independent and dependent variables. The independent ones included attractiveness, credibility, and power of communicators; perception of safety talk message; workers’ knowledge; motivation; and attitude. One the other hand, the dependent variable was score of workers’ compliance with PPE use including the use and maintenance of PPE. Techniques of data collection applied in this study were interview and observation. Interview by questionnaires was used to gain the independent variable data, while observation was employed to gain the dependent variable score. Statistic analysis utilizing linear regression was used to understand the influence of each independent characteristic variable on the score of compliance with PPE use. III. RESULT AND DISCUSSION Surabaya is the second largest city in Indonesia. The large of this city is 333.063km2 with its population reaches 2.909.257. Surabaya is the capital city of East Java Province. According to Indonesian Statistic Center, the
  • 2. International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016] Infogain Publication (Infogainpublication.com) ISSN : 2454-1311 www.ijaems.com Page | 608 growth of construction sites in East Java province on second quarter in 2015 was 5,2%. Construction projects in this city grow rapidly. One of the projects is high rise building construction. Implementation of this project is construction of apartment, mall, and university. This study was conducted in one university project site which is located at Siwalankerto Avenue 121-131. Majority of the workers were irregular hired by the company or contractors. Safety talk program is one of the programs from HSE division aiming at preventing occupational accidents. This program persuasively gives information to workers related to safety and health issue at work place. The information conveys to workers is the use of PPE. Materials taught are the use and maintenance of PPE. It is expected that the workers would become more compliance with PPE use after participating in this program. Analysis of linear regression was conducted to understand the influence of independent variables on a dependent variable. The independent variables included attract- tiveness, credibility, and power of communicators; perception of safety talk message; workers’ knowledge on PPE; motivation in using PPE; and attitude in wearing PPE. One the other hand, the dependent variable was score of compliance with PPE use. The finding of computer analysis (Table 2) displayed the total of adjusted R2 was 0,716 in other words 71,6% variation of compliance with PPE use was explained by the independent variables mentioned above. The rest of the score 28,4% (100% - 71,6% = 28,4%) was affected by external causes. The result of F test found that F score was 16,459 with probability 0,000. The probability was a lot smaller than 0,05. Consequently, regression model could be used to predict the workers’ compliance with PPE use or in other words attractiveness, credibility, and power of communicators; perception of safety talk message; workers’ knowledge on PPE; motivation in using PPE; and attitude in wearing PPE simultaneously influenced on the workers’ compliance with PPE use. The score of constant was 1,329 proved that if independent variable was constant, average score of the workers’ compliance with PPE use was 1,329. Variables contributed highly on the compliance with PPE use were credibility and power of safety talk communicators. It was explained by regression coefficient scores which were higher than other variables. The regression coefficient score of safety talk communicators’ credibility was 1,193 confirming that every increasing of safety talk communicators’ credibility score by 1 led to increasing of compliance with PPE use score by 1,193. In contrast, the regression coefficient score of safety talk communicators’ power was -0,562 proving that every increasing of the safety talk communicators’ power score by 1 led to decreasing of compliance with PPE use score by 0,562. The credibility of safety talk communicators influenced positively on the workers’ compliance with PPE use. Meaning that the higher credibility of safety talk communicators, the higher of workers’ compliance with PPE use and maintenance. Unlike the influence of communicators’ credibility, the safety talk commu- nicators’ power influenced negatively on the compliance with PPE use. It indicated that the more power of safety talk communicators showed to the workers, the less workers’ compliance with PPE use. According to Mulyana (2015), one of communication principals is irreversible, meaning once a communicator conveys a message; s/he could not control the influence of the message at all. Behavior is an event. Hence, it happens in time and irretrievable. Irreversible is implication of communication as a changing process. Compliance is significant communication function in order that behavior produced similar with message conveyed. Based on Budyatna & Ganiem (2011), compliance occurs if behavior of one or more individuals meets other’s expectation. In communication pattern in which compliance represents level of environment restrain, necessities and results acquired by commu- nicators are identical. Ability in restraining many external factor issues mostly depends on compliance of others to grant communicators’ wishes in the form of a message. It was found in analysis result that variables of communicator which greatly contributed on compliance with PPE use were credibility and power of safety talk communicators. According to Kiesler in Azwar (2013), popular and attractive communicators will be more effective than unpopular and unattractive ones. The result depicted that communicators’ attractiveness gave minor influence on workers’ compliance with PPE use. It might happen because the communicators tend to convey message authoritatively in daily. Based on Malik (1994) in persuasive meaning democratic leadership style is more excellent than authoritative style for majority of small group. If communicators’ attractiveness were combined with authoritative leadership style, compliance with PPE use would be failure. Observation result of safety talk program showed that the method used in conveying message was persuasive not compulsion method. Cesar M. Mercado in Susanto (1986) stated that difference between persuasive and compulsion strategy lays in which one of two factors change initially, attitude or action. It is explained previously that safety talk conducted persuasively is expected to change the workers’ attitude. Afterwards, compliance behavior might
  • 3. International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016] Infogain Publication (Infogainpublication.com) ISSN : 2454-1311 www.ijaems.com Page | 609 emerge. According to Azwar (2013), generally an individual tends to have conformist attitude or in line with his/her significant others. When communicator’s credibility is able to convey important information, it will gradually change attitude in line with stated meaning. The next analysis result depicted that communicators’ credibility influenced positively on attitude and the attitude influenced positively on compliance. The credibility also influenced positively on compliance. In persuasive method, communicators’ credibility formerly changed the workers’ attitude then changed the compliance with PPE use. The safety talk commu- nicators’ credibility enabled us to clarify information regarding the most significant use of PPE by the construction workers. As a result, the workers’ attitude will change followed by their improvement in compliance with PPE use. The other analysis result demonstrated that commu- nicators’ power influenced negatively on compliance. In other words, the workers would not be more comply and against persuasive messages. It was because the communicators were over power. French and Raven in Mc Quail (1987) stated that influence via communication is a form of power use relied on communicators’ capital and wealth. Two kinds of capital mentioned are categorized as rewards and compulsion. Legitimation power existed meaning the influence is accepted. It assumes that communicators have rights to be followed or complied. Thing to be cautionus is when communicators over power, it could lead to incompliance. In defensive behaviors, strategy to make persuasive method no longer effective is defaming source of message conveyer. Thus, their power or authority vanish. IV. TABLES Table 1. Frequency Distribution on Compliance in Using PPE No. Compliance in PPE Comply Not Comply Compliance Percentage Use of PPE 1 Use of safety helmet 44 0 100 % 2 Use of mask 25 19 56,8 % 3 Use of gloves 28 16 63,6 % 4 Use of safety shoes 35 9 79,6 % 5 Using safety helmet properly 22 22 50 % 6 Using PPE properly 37 7 84,1 % Maintenance of PPE 7 Maintenance of safety helmet 33 11 75 % 8 Maintenance of gloves 16 28 36,4 % 9 Maintenance of safety shoes 25 19 56,8 % Table 2. Regression Analysis Model B F test Adjusted R2 F Sig. (Constant) 1,329 16,459 0,000 0,716 Attractiveness 0,198 Credibility 1,193 Power -0,562 Perception of safety talk message 0,129 Workers’ knowledge 0,006 Motivation 0,055 Attititude 0,067 V. CONCLUSION Based on the analysis results regarding the influence of communicators on workers’ compliance with PPE use, it was found that variables of safety talk communicators which had the highest and the most significant influence on compliance with PPE use were credibility and power of communicators. The credibility of communicators had positive influence on compliance with PPE use, while the power of communicators had negative influence. Based on this conclusion, it is suggested that the safety talk communicators’ credibility needs to be improved in order compliance with PPE use improves. Also, the project’s management should require the safety talk communicators to participate in Occupational Health and Safety (OHS) trainings particularly trainings related to the use of PPE. REFERENCES [1] Mulyana. D. (2005). Ilmu Komunikasi, Suatu Pengantar. Bandung: PT Remaja Rosdakarya. [2] Budyatna M., Ganiem L.M. (2011). Teori Komunikasi Antarpribadi. Jakarta: Kencana Prenada Media Group. [3] Azwar S. (2013). Sikap Manusia, Teori dan Pengukurannya. Edisi 2. Yogyakarta: Pustaka Pelajar. [4] Malik D.D. (1994). Komunikasi Persuasif. Bandung: PT Remaja Rosdakarya.
  • 4. International Journal of Advanced Engineering, Management and Science (IJAEMS) [Vol-2, Issue-6, June- 2016] Infogain Publication (Infogainpublication.com) ISSN : 2454-1311 www.ijaems.com Page | 610 [5] Susanto, Astrid P.S (1986). Komunikasi Dalam Teori Dan Praktek. Bandung: Binacipta. [6] McQuail. D. (1987). Teori Komunikasi Massa, Suatu Pengantar. Edisi Kedua. Jakarta: Erlangga. [7] Subdirektorat Statistik Konstruksi (2015). Konstruksi Dalam Angka 2015. Jakarta: Badan Pusat Statistik