2. 1. Once you are connected, your internet
browser window will display a log-in screen.
Click “Activate SJSUOne Account”.
Click on “Activate SJSU ID Account”.
3. You can also create your SJSUOne Wireless
Account by clicking “Activate Account” at this
website: http://its.sjsu.edu/services/sjsuone/
4. 2. Enter your SJSU ID (this is the number on
your SJSU Student ID card.
Your Student ID number
usually starts with
01_ _ _ _ _ _ _
5. Your email address
3. The activation system will send an email to the email
address you used when you applied to International
Gateways. Check your email for the link to set your
password.
6. a) If you did not enter a US/local address when
you applied to iGateways, check “Address
Outside US”.
Do not enter anything in the
box for “Mailing ZIP”
7. b) If you did enter a US/local address when you applied to
iGateways, enter the 5-digit US mailing ZIP code that you used
when you applied in the box for “Mailing ZIP”.
The “Mailing ZIP” has 5
digits.
_ _ _ _ _
8. 3. Choosing a password can be a little bit tricky. Your password
must be at least 8 characters and not more than 16 characters
long.
Your password must contain:
-one letter
- one number
- one special character (for example: ~, !, #,
$, %, &, *)
Do not use the @ sign.
Do not use your name or address.
Passwords may not contain spaces.
9. 4. It is highly recommended that you keep a
copy of the answers to the 5 security
questions in a safe place. If you ever forget
your password, or need to reactivate it, you
will need to know these answers.
10. 5. After you filled out all the information, the
SJSUOne system will scan your laptop to make
sure it is virus-protected. If there are any
problems, the computer will be quarantined
and you will not have access to the internet
until the problem is fixed. Be sure you have
the updated anti-virus software on your
system.
11. Connect to one of the following networks:
SJSU_premier
OR
sjsu_campus
12. Gold Points, Printing and Computer
LabsGold Points, Printing and Computer Labs
1. You can to add money (Gold Points) to your SJSU ID card. Do this
online at Spartan shops, Dining Commons, or 2nd floor library.
2. You use your ID Card to buy printing and copies.
3. You can also use these points to buy food and items at the
bookstore
4. Library--During summer session, students can check out laptop or
iPad or MacBook from the Circulation Desk on the first floor.
5. Student Union- You can rent laptops, fax documents, get your
computer repaired, print documents
14. Activating your Canvas Account
• Canvas is the Learning Management System
(Online Classroom) used by all of SJSU.
• You will need to login to access assignments and
class materials. This is required by your teachers.
• Use your SJSU One login (Student ID + password)
to access your Canvas course.
Activating your Canvas Account
15. Login to Canvas
Click on the first link on
the left side menu
“SJSU Canvas Online
Classroom”
Go to our Student Hub @
student.moodle.sjsu.edu
16. You should now see this page. Enter your SJSU
One account login information
17. You should now see the Canvas home page. From
here click on ‘Courses’ on the top left menu and
select your class.
18. The last important thing
1. Don’t be quiet. If you need help, please ask!
2. Email erik.brown@sjsu.edu
(this is Erik)
3. There is also a ‘help desk’ in
Clark Hall.
