Here are the steps to configure wireless on Windows XP: 1. Insert the USB with the downloaded file into the laptop 2. Double click on the StudAUS_wireless.zip file to extract the contents 3. Double click on Setup.exe 4. Follow the on-screen instructions 5. Once installed, it will automatically detect and configure the wireless settings for AUS_Wireless No further configuration should be needed. The laptop should now be able to connect to AUS_Wireless. Let me know if you have any other questions!

2. CONTENTS
1. Welcome
2. How to contact us
3. Services
5. AUS Accounts - Email
6. AUS Accounts - Password
7. AUS Accounts - Computers & U-Drive
8. AUS Accounts - iLearn& Banner
9. AUS Accounts - Pharos, Library, VideoPortal and
Fileshare Services
1m! How to Print
• Laptop Requirements
14. Wireless Configuration -
Mobile Devices: iPhone/iPad
15. Wireless Configuration -
Mobile Devices: Blackberry
16. Wireless Configuration -
Mobile Devices: Android
19. Wireless Configuration -
Laptops: Mac
22. Wireless Configuration -
Laptops: Win XP
25. Wireless Configuration -
Laptops: Win Vista/7
29. Computer Lab locations

5. Services
The following services are commonly provided by all IT Specialists
-Wireless Configuration on Laptops and mobile devices
-Installation of Pharos Printer Packages on Laptops
-Installation of free Antivirus (AVG or Avast)
If you wish to use any of our services, please follow the procedures
outlined below:
-Log-on to Web Help Desk (https://helpdesk.aus.edu) and log-in with your
email username and password
-Create a new ticket, include contact details, which College or School you
belong to (CAS/CAAD/COE/SBM/AA), and the what kind of service you
require
-Drop in your laptop at the IT Specialist stationed in your College/School
Standard Operating hours are between 8am-Spm
-Follow up on the progress of your laptop via the Web Help Desk website
Welcome To IT Helpdesk
Login
User Name l
Password I
r Login Automatically
@ 2009 Web Help Desk
3

6. Services
Students may also attain a stand-by laptop if your laptop stops functioning
during a computer based exam.
Students will need to submit their valid AUS ID Card for the duration of the
rental service .
*Service is subject to laptop availability,
**The Library allows for a 3- hour checkout period only
*AUS Policy dictates that we do not repair, format or install
Operating Systems on personal laptops .
School of Business and Management
Purchase and Install Microsoft Office 2010
-Go to the cashier and pay AED 185
-Collect the receipt and deliver to either S 017 or S 181
in the New Business Building
-IT Specialists will then install the software in your laptop, and provide
you with a copy of the Installation CO for future purposes
4

7. AUS ACCOUNTS
E-MAIL
What is my valid AUS Email account?
The AUS Email account is sent to you with your
application package or via the personal email you've noted
in your admission form.
To access your 500MB inbox, please go to
Https://studentmail.aus.edu
*note this password does not grant you access to the AUS Network
What if i can't login to my Email account
If you're unable to log in, you could be experiencing a
temporary lockout.
Do not attempt to log in for the duration of Thirty (30) minutes
and the problem will resolve itself
Should it be urgent for you to access your email, please
approach the nearest IT Specialist on Campus, and provide the
necessary ID and account details.
5 ......
M.-------@AUS
Collaboration Suite
-~ ~================~
I
Password: < -_
I _ _ _ _ _ _ _- - - - - '
oVtKh version would you i{e to use? IDefault ~ I V.1'Ii!1'S This}
5

8. AUS ACCOUNTS
Network Account
How can I login to AUS Computers?
Once you have registered your classes for the semester, you will receive
a message through your AUS Email.
This will contain your Network credentials.
Once you have received this, you will need to
- Log in to a computer using the credentials
- Go to https ://passwords . aus.edu
-Enroll into the website
-Change your password .
* AUS PASSWORD POLICY STATES :
passwords need to be 6-10 characters long. At least 1 (one)
capitalized letter, and 1 (one) numeric character.
It cannot be your name or ID number.
This will automatically synchronize all your email and network passwords .
What if I want to change my password in the future?
Log in to
https ://passwords.aus.edu
" •• w, 1,----
Prin cy Policy . Te , m 5 01 U..,
The AUS information te.:hnol09Y (iTl system is for use only by authorized users.unauthorizedandlorimpro~ruseofthissystem,as
delineated by University pol" ies, is not tole,ated and the University mil ytilke formilldisciplinary ilction il9i1inst such individuilis. With the
authorizat ion of the Chancellor orthe Director of Inte m al Auditth e Univ .. rsity may moni!or, acce ss, use, a nd disciose any informations! oredon
theunivers'tyITsyst"m
• ""' .. .. ,.... , fin" .... "' ....... tI"....., """ con drl . . this link ........ brioIM.... I.., ........ -.;.to<fo .....
• lfy... " .... _.,..Jy_~, .....,b.,_ .. __ .., ....... "'''l"'"'' ...._...
~ ,'IIc. . . lhi s 1ink
_.wc. . _ otT...1
User 10: AUS BOOO12345
Manage Account
8 FOrgot Your Password?
If you hayl' a lrl'ady I'nro ll"'d, you (an s",( u rl'ly rU l't your for90tt",n pn~ ... ord by an~w"'ri n 9 your privatI'
questions.
, forgot p asswo r d ,
6

10. AUS ACCOUNTS
Network Account
CAAD Students also have a 'CLASSES FolderI
This folder allows the Students to submit their work to their
current courses.
Windows:
Start »> Run and type " nasfilerl Classes$". It will then ask
you to log in using your credentials.
Mac:
GO »> Connect Server »> enter; "smb:/ /nasfilerl /Classes$"
3. iLearn E-Learning Portal
iLearn.aus.edu
This is the newest version of the e-Iearning/course management
platform here at AUS, which is based on the Blackboard
e-Iearning system.
You may log-in to the system using the same log-in credentials
as your email account.
4. Banner Student account
Banner.aus.edu
Banner, is where you can do the following:
• Register for the next semesters courses (not for new students)
• View your course schedule
• View your Final grades for the semester
• View your Academic Transcript
• View and fill out your Student Employment timesheet
• View your remaining Printing Quota and, current Pharos
Printing usage
• Pay your tuition (Dorm, Books and Transportation) fees online
8

11. AUS ACCOUNTS
Network Account
5. Pharos Printing System
Pharos is the Printing system we use to queue and send print
jobs over the network to Printers.
(Go to the page 10 for more details on how to print)
6. Library Account
Library.aus.edu
The Library account allows you to
• View your outstanding Library fines
• Books currently checked out by you
• Renew the due dates on certain items
• Reserve Books
• Request new books for the Library to purchase
• View Your Student Library record
7. Videoportal
Vid e 0 porta I. a us. e d u
Videoportal is a new service that allows Faculty to upload Uni-
versity-related videos onto an onsite server for students to
stream and watch
8. Fileshare
Fileshare.aus.edu
Fileshare is a service that allows students to upload items to our
servers that are too large to email.
From there they can send a link of the item to other people to
download to their computer.
Students have the choice of two options:
250mb- will stay on the servers for 1 calendar week (7days)
before being automatically deleted
500mb- will stay on the servers for 1 day before being
automatically deleted
*Links can only be sent to other AUS accounts. i.e. '*****@aus.edu'
9

12. How to print using the AUS Pharos Printing system
When a student prints, a pop-up will appear asking them to
enter their Network Accounts
Print Job Details ~
Please enter ~our Username This name is associated with
or Logon ID the job at the Pharos 5 tation
Please enter a password for
this job
Pharos Systems
I umu'Ilie
Print Cancel
Once validated it will send the job to the specified
Printing station .
10

13. At the Printing station , you need to log into the release Station
Computer using your Network account
Pharos
Station
Identifying Yourself ~ ~.-Y~~
~
.:. .Q 0 a~
Thi s is where yo u log on to the system. Please enter your logon
1D and Password.
Logo n 1D
Password
1*** ******
LQgon
4 :4 1: 26 PI'l
11

14. Release the printing job by selecting it and clicking' Print'
This Release Station then sends the job to the Printer.
Pharos .
Station
Releasing Print Jobs ~'rr'-_;~
~,~-
.0.. 0 n/~
This screen a llows you t o re lease p rin t j o bs t o a print e r. Se lect a j o b
and cl ic k prin t or delet e .
Jo bs SO lted b y Date a nd Ti m e
Job Name I Owner 117 Date I
~@iiA"M·ii'Wiiti·tj.r;'j"I$,i' 15_1'" DimJ·"··'_
1 s heet at a cost of $0. 25 I
l ogoff
Ba lance
Total $ 95.00
11 Print
4:42: 17 P~l
What if I want to print from my own Laptop?
You need to download the area-specific Printer Package from
Pharos.aus.edu
Once you download it, you need to install the package before you can
print from the AUS Printers
12

16. Wireless Configuration
Mobile Devices
iPhone/iPad
Below are the steps and screenshots for the configuration
(this was done on version 3.1)
• Go to Settings a Wi-Fi then choose Other ...
• Type AUS_ Wireless for the network name (case sensitive)
• Chose WPA2 Enterprise for the security type
• Type in your AUS username and password, then press Join
F1 I Conn CtIoo$e a I
Security
ns ()I > AUS_Gueat
Usemamo b98
ETISALAT > Other ••• >
AsJt to Join NetworU
14

19. Wireless Configuration
Mobile Devices
STEP 4: Ensure that the Wi - Fi checkbox is checked .
STEP 5: Select 'Wi-Fi settings'
STEP 6: Under the "Wi-Fi networks" heading, tap Add Wi-Fi network .
If you get a prompt for Enter Credentials Storage Password, enter the
user's mobile password .
17

20. Wireless Configuration
Mobile Devices
STEP 7: A box labeled "Add Wi - Fi Network" will appear.
• Network SSID: AUS_Wireless
• Security: 802 . 1x Enterprise
Click on Save.
• Enter the credential strorage password: 1234567890
Click on OK.
STEP 8: Configure the following settings, and then tap Save .
• EAP method: PEAP
• Phase 2 Authentication: MSCHAPV2
• CA certificate: N/ A
• Client certificate: N/A
• Identity: b00012345/g00012345
• Anonymous identity: aus .edu
• Wireless password: aus login password
STEP 9: Verify that under the heading "Wi-Fi" it reads Connected to
AUS_Wireless, and under "Wi-Fi networks" it states AUS_Wireless
Connected .
You may tap to see more information about the connection.
The Android device is now configured to connect to the AUS_Wireless
network.
*You will need to repeat this process the next time you change your
AUS login password.
18

21. Wireless Configuration
Laptops
MAC OSX
Step 1:
1.Right click on the wireless icon, found at the top menu to the right
side.
2.Click "Join Other Network ... "
AirPort· On
Turn AirPort Off
./ AUS_Wireless
Join Other Network .. .
Create Network .. .
Open Network Preferen ces ...
Step 2:
1. For "Network Name", enter: "AUS_ Wireless" . This is cas-sensi-
tive.
2. Pick "WPA Enterprise" for Security.
3. Enter your user name. i.e . bOOOxxxx or gOOOxxxx
4. Enter you email password .
5. Click "Join"
Step 3:
1. "Verify Certificate" dialogue box will appear, click
"Show Certificate."
802.1X AUlhe nl G lion
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7 ( C.neel ~
19

22. Wireless Configuration
Laptops
2 .Click on "Always trust "radius-cert-new9"" .
v." fy CertlRute
SOZ.IX AUlhenlkol lon
TM stfWr(MiRGi.tt ~ Siogl1ed by ~ ""known root <MiRa t ,uitho(ity.
n dlus - utt- new9
tsJutd by. "Vtl~u
()cpl,.. r ,",;,y. 0<10.... 9.2009 6 18 2"" GIo!T.Q4 00
o Thd cC!rbhc.ltc! .~s stgr.ed bot ~n Ioofttlll}{f'd , ,,... or
... TrUS I
... Oct~ ts
3 . Click "Continue"
4 . May be, you will be asked for Administrator name and password,
enter "admin" in the Name's field, and the password in the password's
field.
5 . Enter your own username and password in the dialogue box "Type your
password to make changes to your certificate trust settings"
TYpe your password to ~ e ch.lnges to your
cen" cat Trus t II no .
v
? '- ca.i«Q
20

23. Wireless Configuration
Laptops
6. Should you face problems authenticating,
-go to System Preferences »> Network »> Advanced »> 802.1X tab
-move the PEAP authentication protocol to the top:
~ ·rf'ort
~ AirPort TCP/IP S 802. 1)( Proxies Ethernet ----.
. Ustr Profllu
Ust r ..a.mt: b00012345
Pas~'O(d : •• ••• • •••• •• • ••
~ Alwavs prompt for password
AutMntlu on: WtoIt PrO(o<OI
P(AP
o TTLS
o EAP. FAST
o TlS
CotoIl9..~.
C Conflgur
.r I~ss NtlWOr . AUS_Virtltss
I Stcurlty TVpt: I '#PAl Enttrpri s~
+ -
21

24. Wireless Configuration
Laptops
Windows XP/Vista/7
Find a computer with internet,
Go to http://itdfaq.aus . edu
Search for 'Contigurator'
At the results page select ((How do I use the AUS Automatic Wireless
co ntigu rator?"
Download the Contigurator tile from the link labelled
'StudAUS_ wireless . zip'
Save Zip File to USB
XP
-On your laptop, Ensure your Windows XP Operating system is updated to
Service Pack 3
(Right -Click on 'My Computer' »> Properties » > 'General ' Tab, Systems
Information)
- If it is not, please go to the Microsoft Website to update your system to
Service Pack 3
-Plug in the USB containing the 'StudAUS_wireless.zip' tile
- Extract the tile using Winzip, Winrar or 7Zip
Explore
Extract files ...
~ ["trod I lere
Extract to StudAUS_wireless
22

25. Wireless Configuration
Laptops
-Double-click the RunSetup.vbs file
r-:"""="",,"C'!II certnew
StudAUS _wireless
Security Certificate
83KB
1Io..:.o:.o:..o::~ 1 KB
Li!!!i![!!iJ create unSetup
10...._ _ _
MS-DOS Batch File BScript Script File
1 KB 1 KB
StudentWireless
XlvlL Document WLAN
2 KB
-You should receive a message confirming Wireless is configured
Windows Script Host
Wireless has been configured!
OK
And a pop - up in the bottom right corner of your Desktop, requesting
your AUS credentials. Cli ck on the pop - up
((1») Wireless Network Connection ~
Click here to process your logon information for the network
AUS _Wireless
23

26. Wireless Configuration
Laptops
-Enter your AUS Network Details as follows
User: b/gOOOl2345
Password: you AUS Network password
Domain: leave this blank
Enter Credentials
User name: I bOOO*****
Password: 1 •••••••• 1
Logon domain:
r Save this user name and password for future use
I[ OK J Cancel
-Click OK to complete the Wireless configuration process
24

27. Wireless Configuration
Laptops
Vista and 7
Stepl
-Ensure the Wireless Radio on your laptop is on
- Right-Click and Extract the file labelled 'StudAUS_wireless . zip' to your
computer
Step 2
- Double-click the wireless certificate labelled 'certnew.cer'
create .bat
WLAN. exe
-Click on "Install Certificate"
-Click "Next"
25

28. Wireless Configuration
Laptops
-Select 'Place all certificates in the following store'
-Then click the Browse button
on
-Select 'Trusted Root Certification Authorities'
-Then click 'OK'
te ~ e you ant use.
,,~
OK
26

29. Wireless Configuration
Laptops
-Click 'Next'
-Click 'Finish' to complete the Wizard
Completing the Certificate Import
Wizard
If you get the following screen prompting you to install the certificate,
click 'YES'
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c....,i1>9 rtll'
AUSCA
YMcIows unnee vllidoU th eM (t<CiliCItt is IC1vIIIy (rc<ro • AllSCA·.
You ,hO<Ad COlHm • 0I191nby (-..(t,,., °AlISCAo, The (0_,n9
n...nber w I .us;r;t you In th i~ F'ocez;
~ omln!J
root Ca1ific .. Windows " .utomooK"ay trust . "Y
1f )'O<I in<uII lhis
cMit( t IIWtc! by 1M C 1fts~lh,., H 'COlt "',lh on ~n(OtII,,~
lhumbpnnt ,s lS~"" ris W de "YtS' ~ .(knowft~ this
you
"
Yes
27

30. Wireless Configuration
Laptops
Step 3
-Once the Certificate has been installed, double-click on the file labelled
'RunSetup .vbs'
-You should receive a message confirming Wireless is configured
-A pop-up will appear asking you to enter your credentials. Click on the
pop-up
~ Additional information is needed to connect AUS_Wireless. ~ x
-Enter your AUS Network Details as follows:
User: b/g00012345
Password: you AUS Network password
-Click OK to complete the Wireless configuration process
Cu~ ~n t ly con tete<!
28

32. LAB Locations
Library
The Library has 101 PCs on the Ground floor and 34 on the First Floor .
A total of 135 computers. Students looking for a vacant PC may check
the Information Commons desk on the ground floor .
The Library maintains the following services for students
7x A4 scanners
1x A3 scanner
2x Digital Senders to scan your documents to Jpeg or PDF and email
them to you account.
6x{A3/ A4) Black and White Printers
1x{A3/ A4) Colored Printer
2x Black and White Photocopiers
1x Colored Photocopier
Express Stations
There are Express Stations located in the library and the rotundas of
SBM, Physics and Language buildings for Students in a hurry to print or
check and send emails when the labs are full.
AUS IT Handbook designed by:
Vladimir Fermazi
30