Cover Page
- 1. Have you been reading countless resumes to find that perfect applicant?
- 3. If you desire a hard working quick learning innovator who has over 10 years of experience in numerous leadership roles, please read on.
- 4. I have been certified and recertified in Contact Center Leadership by the internationally recognized Call Center Industry Advisory Council (CIAC).
- 5. I have managed small, medium, and large contact centers that focus on sales, customer service, quality, training and retention.
- 6. I understand what it takes to exceed business goals while keeping employee morale at a high level and meeting set budgets.
- 7. I would love to provide you more information on myself and answer any questions you may have. Please contact me.