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dacadoo - InsurTech Innovation Award 2022
1. dacadoo | Strictly Confidential | 2022
The B2B InsurTech to empower its customers
Engage with dacadoo
1
Digital Health
Engagement Platform
Health Risk
Quantification
Client examples Strategic Partnerships Awards Top-Rated Health Engagement
Swiss HealthTech and InsurTech company founded in 2010 with +120 employees across 7 locations and
customers all over the world. Recognized by Gartner 'Cool Vendor in Insurance 2021'.
• Monthly active: 35% to 65% of registered users
• Stickiness (DAU/MAU): 40% to 70%
• Powerful marketing & incentivized engagement
packages for lasting results
• Access to world-renowned professors in health
engagement via the Digital Health Engagement
Institute (DHEI) foundation
Gartner:
Cool Vendor in Insurance 2021
CB Insights:
Top 50 Insurtech in 2022
2. dacadoo | Strictly Confidential | 2022
dacadoo is listed in Global Top 100 Insurtechs
Recent recognitions
Sønr Global 2
3. dacadoo | Strictly Confidential | 2022
Global presence with growth accelerating
dacadoo
3
Development
2019 2020 2021 2022 YTD
Clients around the world
4. dacadoo | Confidential | 2022
Brand
differentiation
Marketing story (focus
on healthy life vs. death)
Improve NPS
Sell more (in-force, new
customers), upsell and
cross sell
Positive selection bias
(attract good risk)
Reducing churn rate &
establish digital
relationship
Improve mortality &
morbidity of in-force
Why our clients work with us
Engage with dacadoo
5. DHEP White Label DHEP API
RESTful DHEP-API (stateful) Models API (stateless)
Risk Engine API
(RE-API)
Health Score API
(HS-API)
Digital Health Engagement Platform (DHEP) Health Risk Quantification
Attach the fitting product to your proposition to attain your goals
dacadoo product offering overview
5
Build /
Integrate
Your Own
App
6. dacadoo | Strictly Confidential | 2022
Attain top-rated health engagement with dacadoo’s DHEP-WL
dacadoo’s White Label Proposition (DHEP-WL)
6
18 languages available today
Powerful Engagement Features
Supported 3rd party devices & apps
Health Score Tracking Coach Goals
Gamification Social Groups Rewards
Spotlight
Messages
7. dacadoo | Strictly Confidential | 2022
Many touch points = personalised experience
dacadoo’s Digital Health Engagement Platform
7
Health Score Coach
Gamification Social Rewards
Making sense out of data
and visualizations
Automated smart coach,
content,
recommendations, and
programs
Friending, commenting
and social sharing
Trigger-based or points-
based incentive scheme
Challenges and
achievements
Tracking Goals
In-app tracking or tracking
via 3rd party devices/apps
Fitting personal goals at
different user levels
8. dacadoo | Strictly Confidential | 2022
Mylife was launched retail to clients and non-clients
Example of DHEP White Label installation: Irish Life in Ireland
8
Bus Shelter Bus Shelter Warp Digipanels
Digipole 48 Sheet dPod (Commuter)
Commuter
A large launch campaign raised awareness of Mylife
No.1 in AppStore Health &
Fitness in Ireland for weeks
9. DHEP White Label DHEP API
RESTful DHEP-API (stateful) Models API (stateless)
Risk Engine API
(RE-API)
Health Score API
(HS-API)
Digital Health Engagement Platform (DHEP) Health Risk Quantification
Attach the fitting product to your proposition to attain your goals
dacadoo product offering overview
9
Build /
Integrate
Your Own
App
10. dacadoo | Strictly Confidential | 2022
HSBC built their Well+ app on top of dacadoo’s API
Example of DHEP Backend API installation: HSBC in HK
10
Well
+
11. dacadoo | Strictly Confidential | 2022
Improved health outcome
11
of active users out of a population of
62’710 improved their Health Score
after 12 months
64%
Out of the 64%, the main improvement within the Health
Score areas were found in:
Lifestyle 90% Mental Wellbeing 72% Physical Health 41%
Out of the 90% who increased their lifestyle components,
the improvements were attributed mostly to:
Nutrition 86% Smoking 19%
Activity 46% Mindfulness 38% Sleep 23%
Source: A European Healthcare Insurer, Jan-Dec 2020 period / Note: The roll-out is the
standard dacadoo white label version, complemented with customized elements of the insurer.
12. dacadoo | Strictly Confidential | 2022
dacadoo clients beat industry benchmarks on retention
12
Healthcare industry
90-day retention
31%
Healthcare industry consists of:
Medical 34%
Fitness 31%
Healthcare industry
Annual retention
18%
Healthcare industry consists of:
Medical 16%
Fitness 19%
Source: https://www.apptentive.com/blog/2021/04/02/healthcare-apps-2021-engagement-benchmarks/
Editor's Notes
Mobile first, cloud native platform – driving sustained health engagement and health literacy
GDPR and HIPAA – you are data controller so you own what is collected
Connectivity to full spectrum consumer wearables and IoT devices and interface with user via digital coach