1. Hostech support provides Quality Technical Support to
Hosting companies and ISPs around the world. At Hostechsupport, your
customers get 24 hour Support from staff comprised of qualified and
experienced team. You save money, time and a lot of effort which can be
profitably utilized to market your core services.
Hostech support is an software development company
founded and managed by very focused and globally experienced IT
professionals having very strong and unmatched business process,
experience and expertise in the Web Hosting Solutions, Search Engine
Optimization, Application Development and Flash Development, etc.
We think Globally
Fastest Online Services
Individual Customer Approach
Providing Best Solutions
Hostech Support
2. 24x7 Hosting Support
Web Hosting
Domain name Registrations
IT-Solutions
Internet Marketing Services
SEO - Search Engine Optimization
Web Advertising Campaigns
Web Stat
BPO & Call Center Services
Business Optimization Services
Customer Interaction Services
Telemarketing Services
Website Design
Web Development ( B2B, B2C )
Graphic Designing
Multimedia Solutions
Design & Development
Hostech Support
3. Hostech undertakes custom application development services to
a range of clients from diverse sectors like Telecom, Finance,
Pharmaceuticals, Governments, Insurance and Software Products.
We offer our technology skills to business process outsourcing
and software development organizations wishing to outsource
partial and complete development of technology projects. Our
expanding technical resource pool enables us to effortlessly
deploy requisite professional skills for client projects.
Developing web presence, scaled up to complete online
businesses is among the fortes of Hostech.
Microsoft .NET
SQL Server
Sun J2EE
Open Source
Oracle
Business Objects
Web Server (Linux & Windows)
Hostech Support
4. Processes based 6 Sigma Framework
Robust performance management system
All KRAs aligned to company’s objectives
In house instructional design experts
In house and 3 tier feedback mechanism for productivity and
quality assurance
Well defined multi-level escalation and resolution process
Structured process improvement methodology
In house forums for best practice sharing
Hostech Support
5. Best Breed In team from diverse educational background & wide
industry experience
100% university /college educated employees with Multilingual
Capabilities
Approximately 85% with computer education
Company invest 100 hrs /year /personnel
Profiling right competencies for right jobs
Empowered & aligned people supported by decentralized
structure
Strong integration of culture coupled with significant diversity
of experience
Hostech Support
6. Document operation business continuity communication plan
Operational dashboard to track shift and individual metrics
Robust reporting mechanism
Structured communication process through
Monthly business reviews
Calibration sessions
Consistently out perform SLAs on Productivity Quality and
Schedule efficiency.
Hostech Support
7. At Hostech, the project management processes are aided by
practices in line with the ISO Standards. These processes
address every key aspect of a project across the project life
cycle, including:
Project planning
Project monitoring, reporting procedure and review
mechanisms
Project risk management
Configuration management
Change management
Issue escalation and resolution
Intra-engagement communication with client managers
Hostech Support
8. At the outset of every engagement, Hostech robust project
planning and estimation processes delineate all aspects of the
project, including:
Our project management and project quality processes are
strengthened by the use of a variety of custom-built as well as
third party tools.
Project profile
Project processes related to life-cycle, change management,
requirements trace ability, process tailoring, etc..
Deliverables and effort estimates
Goals and milestones
Project tracking: tasks, issues, quality, client feedback, reviews,
reporting, escalation
Defect estimates and defect prevention
Project team roles, skills, key personnel, training
Risks and mitigation plan
Hostech Support
9. Hostech facility incorporates world-class technology
infrastructure with a focus on reliability, security and scalability.
Hostech has a comprehensive physical security setup that
ensures all project documents, data and services are secure and
protected at all times.
Fire protection Plan
Asset Classification and Control
Physical and Environmental Security
IT Operations Management
Access Control
Disaster Management & Recovery Plan
Network Security (Firewall Protection)
Hostech Support
10. Internet redundancy & Redundant Last-mile connectivity
VoIP Connectivity
PRI Connectivity
Scalable Network Architecture
Comprehensive Intranet Structure
Network Configuration
Hostech Support
11. Hardware Software configuration & maintenance
Latest Workstations
High-End Servers
Licensed Software
Real Time Virus Protection
Business Continuity / Disaster Management
Regular Data Backup & Business continuity Plans in place
Regular Preventive Maintenance on Operating systems &
Software
Security Policy in place
24/7/365 Power Availability
Hostech Support
12. Business continuity planning is about maintaining, resuming
and recovering business operations - not just the recovery of
the information system.
Our business continuity processes set include:
Risk and business impact analyses
Risk management
Crisis response action plans
Monitoring and testing of operations
Regulatory compliance
Recovery plans
Awareness planning
Periodic reviews and revisions
Hostech Support
13. Business continuity planning is about maintaining, resuming
and recovering business operations - not just the recovery of
the information system.
Our business operations are resilient
The impact on customer service is minimized
Financial losses are reduced
Regulatory compliance is maintained
Our comprehensive business continuity process and
plans ensure:
Hostech Support
14. E Commerce - Store & Website Management Platform For
B2B and B2C Platform
Website design and layout
Administrative Functionality
Search Utility / Functionality on the website
Order Functionality
Marketing Functionality
Business Optimization Functionality
Hostech Support
15. Hostech Support
24x7 Hosting Support
Types Of Support
Email
Live Chat
Ticket System (Helpdesk)
Phone Support
Enhanced Security
24x7 Hosting Support For various Hosting Companies, Data
centers and ISP’s
16. Ecommerce Portal Design, development & Marketing
B2C portals – with complete transaction process functionality
Website Design and Upgrade
Internet Marketing ( SEO and PPC)
Web 2.0
Admin and Website Management Tools
Design Enhancement and Customer Experience on websites
Hostech Support
17. Website Design, Graphics, Print Designs
B2B website designing
Creation of brochures and logo
Designing the print material for the corporate entity
Hostech Support
18. Hostech Support
Contact US :
5, Landmark apart ,Model colony ,
College Road ,Nashik- 4220005 (INDIA)
Phone : +91-0253-2236121
Fax : +91-0253- 6610296
Email: Hostech@hostechsupport.com,
URL: www.Hostechsupport.com
Hostech Support
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