Technisource Overview

594 views

Published on

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
594
On SlideShare
0
From Embeds
0
Number of Embeds
8
Actions
Shares
0
Downloads
8
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

Technisource Overview

  1. 1. Prepared exclusively for: You By: Javier Guerra
  2. 2. The New Technisource <ul><li>Technisource is one of the largest IT staffing and services firms in North America </li></ul><ul><li>12,000 employees & consultants on assignment annually </li></ul><ul><li>60+ branch offices coast to coast </li></ul>Technology Solutions Technology Recruiting & Staffing
  3. 3. Locations in Every Major Market
  4. 4. Combined Thought Leadership <ul><li>For ten years, Spherion has tracked the growth of an emergent workforce & its impact on U.S. marketplace </li></ul><ul><li>The Emerging Workforce Study provides a comprehensive portrait of ongoing changes in the American workforce </li></ul><ul><li>With an in-depth understanding of the workforce & the issues that drive performance, we can offer clients specific retention & recruiting strategies aimed at attracting & retaining top talent </li></ul><ul><li>Penned by our executives, The Executive’s Guide to IT provides valuable guidance on IT & professional services management </li></ul><ul><li>Used by many leading academic institutions worldwide, such as Georgia Tech, University of Kentucky, George Mason University, Stockholm University and the Royal Institute of Technology </li></ul><ul><li>Easy-to-follow guide for aligning technology processes with business operations to achieve heightened success & reduce capital expenditures </li></ul>
  5. 5. Technology Recruiting & Staffing Our full breadth of staffing services includes: <ul><li>Application development </li></ul><ul><li>Embedded software engineering </li></ul><ul><li>Emerging technologies </li></ul><ul><li>IT support & operations </li></ul><ul><li>Network integration </li></ul><ul><li>Network support & administration </li></ul><ul><li>Program management </li></ul><ul><li>Project management </li></ul><ul><li>Quality assurance & testing </li></ul><ul><li>Telecommunications </li></ul><ul><li>Technisource provides comprehensive technology recruiting & staffing services including: </li></ul><ul><ul><li>Contract </li></ul></ul><ul><ul><li>Contract-to-hire </li></ul></ul><ul><ul><li>Direct Hire </li></ul></ul>Technology Solutions Technology Recruiting & Staffing
  6. 6. Our Approach to Talent Delivery Requirement Gathering Recruiting & Screening Technical Screening Qualified Candidates + We’ll meet with you to better understand your needs & help define recruiter requirements <ul><li>Phone screenings </li></ul><ul><li>Face-to-face interviews </li></ul><ul><li>Background checks </li></ul><ul><li>Drug screen </li></ul><ul><li>Reference checks </li></ul><ul><li>Soft skill assessment </li></ul>Candidates may be required to pass technical screen &/or SME assessment Qualified candidates will be deployed to client or added to our growing talent database
  7. 7. Technology Solutions Leveraging our access to high-quality technical resources & proven IT best practices, Technisource provides successful technology solutions for managed services & projects EMBEDDED TECHNOLOGY ENGINEERING INFRASTRUCTURE MANAGEMENT DEPLOYMENT TECHNOLOGY SUPPORT Technology Solutions Technology Recruiting & Staffing
  8. 8. Technology Solutions Technology Support Services <ul><li>20+ years delivering service </li></ul><ul><li>Over 3 million service events per year </li></ul><ul><li>Supporting more than 1 million users </li></ul><ul><li>In-source/outsource/co-source with on-site locations in: </li></ul><ul><ul><li>Harrisburg, PA </li></ul></ul><ul><ul><li>Frisco, TX </li></ul></ul><ul><ul><li>Alpharetta, GA </li></ul></ul><ul><ul><li>Las Vegas, NV </li></ul></ul><ul><ul><li>South Plainfield, NJ </li></ul></ul><ul><li>Partnership with Help Desk Institute </li></ul><ul><ul><li>Member of Executive Forum </li></ul></ul><ul><ul><li>Member of Standards Committee </li></ul></ul><ul><li>World-class toolsets, including: </li></ul><ul><ul><li>Call & interaction management – Contact Center Anywhere </li></ul></ul><ul><ul><li>Problem & incident management – Remedy </li></ul></ul><ul><ul><li>Knowledge management – The BrainEKP </li></ul></ul><ul><li>In & out of warranty support for all major equipment manufacturers </li></ul><ul><li>Depot-based support for laptops & mobile devices </li></ul>
  9. 9. <ul><li>Large-scale, project-based rapid deployments of technology on regional or national basis: </li></ul><ul><ul><li>Desktops, laptops & servers </li></ul></ul><ul><ul><li>Network infrastructure </li></ul></ul><ul><ul><li>VoIP </li></ul></ul><ul><ul><li>Mobile solutions </li></ul></ul><ul><ul><li>Point of sale </li></ul></ul><ul><ul><li>Cabling </li></ul></ul><ul><li>Proven project management capabilities </li></ul><ul><ul><li>Rapidly assembling qualified teams of technicians </li></ul></ul><ul><ul><li>Managing teams effectively over large geographic footprints </li></ul></ul><ul><li>Facilities to stage & kit wide variety products in support of national deployments </li></ul><ul><li>Specializing in managing every detail & providing real-time progress reporting to clients </li></ul>Technology Solutions Deployment Services
  10. 10. Technology Solutions Infrastructure Management Services <ul><li>Through our Provali Group division, we provide a wide range of infrastructure support functions via on-site or remote management, giving each client a customized solution for their unique environment. Our services include: </li></ul><ul><li>Managing infrastructure </li></ul><ul><ul><li>Data Center Operations </li></ul></ul><ul><ul><li>Systems Management </li></ul></ul><ul><ul><li>Network Management </li></ul></ul><ul><li>Infrastructure projects, including virtualization & Microsoft server & email migrations </li></ul><ul><li>Technology-on-demand, providing turnkey IT services in a remote shared service model for small & medium-sized businesses </li></ul>Microsoft is a registered trademark of Microsoft Corporation in the United States and/or other countries.
  11. 11. Technology Solutions Embedded Technology Engineering <ul><li>Specializing in full life cycle embedded technology development </li></ul><ul><ul><li>Project planning documents </li></ul></ul><ul><ul><li>Requirements development/decomposition </li></ul></ul><ul><ul><li>Software design & coding </li></ul></ul><ul><ul><li>Formal verification & validation </li></ul></ul><ul><ul><li>Certification artifacts </li></ul></ul><ul><li>Significant experience supporting mission-critical applications & regulated industries: FAA, FDA & military </li></ul><ul><li>PMP ® -certified project management for off-site embedded software development engagements </li></ul>
  12. 12. The Provali Group <ul><li>Maximize effectiveness & efficiency of IT systems </li></ul><ul><li>Reduce execution risk of IT organizations </li></ul><ul><li>Realize higher return on IT investments </li></ul>Provali Group, a specialized consulting firm, delivers specialized IT management services that enable clients to: INFRASTRUCTURE MANAGEMENT SERVICES IT OUTSOURCING SERVICES APPLICATION MANAGEMENT SERVICES STRATEGY MANAGEMENT SERVICES Technology Solutions Technology Recruiting & Staffing
  13. 13. Example Clients <ul><li>Conduct comprehensive, targeted and strategic IT assessments on behalf of senior executives </li></ul><ul><li>Identify opportunities for better return on IT investments, focusing on four main areas: </li></ul><ul><ul><li>Organization & governance </li></ul></ul><ul><ul><li>Application management </li></ul></ul><ul><ul><li>IT infrastructure </li></ul></ul><ul><ul><li>IT operations </li></ul></ul><ul><li>Patent-pending assessment methodology </li></ul><ul><li>Used as part of a due-diligence process for nearly dozens of private equity firms </li></ul><ul><li>Approximately 50 assessments are completed annually for clients across industries, such as: </li></ul>The Provali Group Strategy Management Services Private Equity Firms <ul><li>Retail/franchise </li></ul><ul><li>Healthcare </li></ul><ul><li>Financial Services </li></ul><ul><li>Utilities/telecom </li></ul><ul><li>Media/publishing </li></ul><ul><li>Wholesale </li></ul><ul><li>Manufacturing/distribution </li></ul><ul><li>Aviation/travel </li></ul>
  14. 14. The Provali Group Strategy Management Services <ul><li>Deep expertise in managing & delivering critical IT projects through: </li></ul>Experienced IT leadership to assist with strategic decisions Deep integration planning & implementation experience Solid business acumen, business case development & requirements definition experience <ul><li>IT strategic planning </li></ul><ul><li>IT governance leadership, support & best practices </li></ul><ul><li>Solution requirements planning & definition </li></ul><ul><li>Vendor selection & negotiation </li></ul>
  15. 15. Example Clients <ul><li>Conduct comprehensive, targeted and strategic IT assessments on behalf of senior executives </li></ul><ul><li>Identify opportunities for better return on IT investments, focusing on four main areas: </li></ul><ul><ul><li>Organization & governance </li></ul></ul><ul><ul><li>Application management </li></ul></ul><ul><ul><li>IT infrastructure </li></ul></ul><ul><ul><li>IT operations </li></ul></ul><ul><li>Patent-pending assessment methodology </li></ul><ul><li>Approximately 50 assessments are completed annually for clients across industries, such as: </li></ul>The Provali Group Strategy Management Services Private Equity Firms <ul><li>Retail/franchise </li></ul><ul><li>Healthcare </li></ul><ul><li>Financial Services </li></ul><ul><li>Utilities/telecom </li></ul><ul><li>Media/publishing </li></ul><ul><li>Wholesale </li></ul><ul><li>Manufacturing/distribution </li></ul><ul><li>Aviation/travel </li></ul>
  16. 16. The Provali Group Strategy Management Services <ul><li>Deep expertise in managing & delivering critical IT projects through: </li></ul>Experienced IT leadership to assist with strategic decisions Deep integration planning & implementation experience Solid business acumen, business case development & requirements definition experience <ul><li>IT strategic planning </li></ul><ul><li>IT governance leadership, support & best practices </li></ul><ul><li>Solution requirements planning & definition </li></ul><ul><li>Vendor selection & negotiation </li></ul>
  17. 17. Software packages we support include: We provide implementation services, applications management, ongoing technical support and maintenance for many leading enterprise solutions. <ul><li>Custom interface and application development solutions </li></ul><ul><li>Expertise in Knowledge Management and Portal Development </li></ul><ul><li>Full software Life cycle management </li></ul><ul><li>Functional areas of expertise include: </li></ul>The Provali Group Application Management Services <ul><li>ERP </li></ul><ul><li>Collaboration & portals </li></ul><ul><li>Business Intelligence </li></ul><ul><li>CRM </li></ul><ul><li>HRIS </li></ul><ul><li>Point-of-Sale </li></ul>
  18. 18. The Provali Group Infrastructure Management – Network Outsourcing <ul><li>Providing ongoing management for mainframes, server farms, print & tape operations, including on-site & remote operations, in the following areas: </li></ul><ul><ul><li>Data center operations </li></ul></ul><ul><ul><li>Systems management </li></ul></ul><ul><ul><li>Network management </li></ul></ul><ul><li>35+ years delivering service </li></ul><ul><li>Average length of contract - 9 years </li></ul><ul><li>Support for systems affecting 90 million users </li></ul><ul><li>Engagements span numerous industries, including banking, insurance, government & energy </li></ul>
  19. 19. The Provali Group Infrastructure Management - Projects <ul><li>Virtualization </li></ul><ul><ul><li>Server consolidation, SAN implementation, virtualization & backup/restore </li></ul></ul><ul><li>Microsoft server & email migrations </li></ul><ul><ul><li>Windows Server, Exchange & unified messaging </li></ul></ul><ul><li>Network infrastructure solutions </li></ul><ul><ul><li>LAN/WAN assessment, design, implementation </li></ul></ul><ul><li>Windows upgrades & PC refresh </li></ul><ul><ul><li>Deployment planning, implementation, standardization, testing & automation </li></ul></ul><ul><li>Systems management solutions </li></ul><ul><ul><li>Microsoft Systems Center, Active Directory & Group Policies </li></ul></ul>Reviewing, designing, implementing and optimizing solutions for a wide array of infrastructure components, including:
  20. 20. The Provali Group Infrastructure Management – Technology on Demand <ul><li>Our model combines monitoring & Tier 1 support from multiple locations with supplemental Tier 2 & Tier 3 engineers on demand </li></ul><ul><li>Redundant NOCs in Dallas, Atlanta & Mechanicsburg, staffed 24 x 7 x 365 </li></ul><ul><li>Our standardized toolset & ITIL-based processes, called Clockwork, provides real-time, proactive performance management </li></ul><ul><li>Clockwork also provides automated processes, procedures & reporting </li></ul>Provali Group provides turnkey IT services in a remote shared service model for small and medium-sized businesses
  21. 21. The Provali Group IT Outsourcing Services <ul><li>Providing tailored, comprehensive outsourcing solutions that help IT departments: </li></ul><ul><li>Realize annual cost savings </li></ul><ul><li>Increase return on technology investment </li></ul><ul><li>Reduce operational risk </li></ul><ul><li>Enhance strategic planning & IT governance </li></ul><ul><li>Improve operational performance & end-user satisfaction </li></ul>Example Clients
  22. 22. Our Commitment to Service Excellence <ul><li>Quality </li></ul><ul><li>People – right people, right skills </li></ul><ul><li>Processes – ITIL-focused best practices tailored to your environment </li></ul><ul><li>Technology - strategic partnerships with industry-leading organizations </li></ul><ul><li>Flexibility </li></ul><ul><li>Proven recruiting best practices </li></ul><ul><li>Adaptable best practices to meet your unique business objectives </li></ul><ul><li>Technology-agnostic – relationships with industry- leading organizations </li></ul><ul><li>Collaborative work breakdown structure that gives you the level of involvement you require </li></ul><ul><li>Value </li></ul><ul><li>Cost-effective solutions, focused on YOUR business goals </li></ul><ul><li>Proven recruiting best practices deliver qualified resources quickly, resulting in reduced time to hire </li></ul><ul><li>Potential cost savings from process & productivity improvements </li></ul>

×