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3 Eltaiwan st., elmaadi, cairo
+201007582908
+20227632232
elamerhhh@yahoo.com
HESHAM MOHAMED ABD EL-WALY ABD EL-GAWAD
OBJECTIVE Being a useful part of well-reputed organization to enhance my skills in order to accept the
challenges, through my professional experience.
LANGUAGES Arabic: Native Language
English : Good Spoken and Written
SKILLS & ABILITIES Reliable, able to work under pressure
All Microsoft Office Applications (Word, Excel, Power Point, Outlook)
AUTO Cad 2D
Excellent in use Microsoft operating system ( XP / 7)
Excellent in using internet and Search Engine
EXPERIENCE
[INDUSTERIAL ENGINEER, ALSTOM EGYPT (A LEADING COMPANY IN TRANSPORT ACTIVATING)]
[From 11/2013 – 6102/10 ]
- Responsibilities :
1. Interface with production managers during the development phase to validate all steps of the manufacturing process.
 Design for Manufacturing
 Work breakdown structures
 Time Studies
 Process and logistics flows
 Continuous improvement to increase efficiency, reduce cost, and improve ergonomics/EHS
2. Create manufacturing plans in accordance with the site capacity requirements.
3. Create detailed Macro and Micro processes to assure efficient and effective manufacturing processes by
interfacing with design documentation and breaking down into efficient subsets for industrial development
instructions to the shop floor operators.
4. Provide clear description and design of tooling needed for project execution.
5. Comply with all company safety and quality programs; ensure manufacturing process is compliant with
local, state and federal regulatory ordinances.
6. Provide efficient support to Production to improve the processes and the productivity through
implementation of lean manufacturing principles and ALSTOM standard ways of working.
[DEPUTY TECHNICAL OFFICE MANAGER, ALSTOM EGYPT]
[From 03/2010 – 10/2013]
- Responsibilities :
1. Interface with production managers during the development phase to validate all steps of the manufacturing process.
 Design for Manufacturing
 Work breakdown structures

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 Time Studies
 Process and logistics flows
 Continuous improvement to increase efficiency, reduce cost, and improve ergonomics/EHS
2. Create manufacturing plans in accordance with the site capacity requirements.
3. Create detailed Macro and Micro processes to assure efficient and effective manufacturing processes by
interfacing with design documentation and breaking down into efficient subsets for industrial development
instructions to the shop floor operators.
4. Provide clear description and design of tooling needed for project execution.
5. Comply with all company safety and quality programs; ensure manufacturing process is compliant with
local, state and federal regulatory ordinances.
6. Provide efficient support to Production to improve the processes and the productivity through
implementation of lean manufacturing principles and ALSTOM standard ways of working.
[SENIOR TECHNICAL SUPPORT, TOP4EGYPT]
[From 10/2008 – 01/2010]
- Responsibilities :
1. Provide office hour’s support for customers via live telephone support, customer generated web queries, as
required.
2. Perform root cause analyses and resolve software faults in accordance with service level agreements.
Analysis and resolution efforts with other product specialists.
3. Plan and execute maintenance actions both remote and onsite.
- Achievement :
1. Technical Support 2008-2010
2. Convergence
3. Maintenance and networking
4. Sale devices PC (Hardwar)
5. Good in fixing PCs
EDUCATION B.SC in industrial education College, Helwan University, electronics Dept. 2004- 2008
University unions Electricity Dept. 2002-2004
MILITARY SITUATION Exemption
REFERENCES [PLATTEEUW FREDERIC]
[PROJECT MANAGER, ALSTOM TRANSPORT]
[+86 2154723366 & +86 13918264405]
[LOUIS-BOULOS LOUIS]
[PROJECT MANAGER, ALSTOM EGYPT]
[+20 1222207059]