Curriculum Outline_Beautician.pdf

Beautician – Curriculum Outline
Curriculum Development Division - UNIVOTEC 1
Beautician - Curriculum Outline
CONTENTS
01.
02.
03.
04.
05.
06.
07.
Foreword
Introduction
Contribution for the Development and Revision of this Curriculum
Occupational Outlook
Competency Profile
Programme Structure
Module Numbers and Modules
M-01 Special qualities and attitudes to be developed by a Beautician
Page No.
2
3
4
6
9
12

(Basic Module)
M-02 Analyze Skin
M-03 Perform Basic Facials
M-04 Perform Skin Care Treatment
M-05 Administer Special (facial) Treatment
M-06 Remove Superfluous Hair
M-07 Care Hands and Nails (Manicure)
M-08 Care Feet and Nails (Pedicure)
M-09 Perform Make-Up
M-10 Maintain Machinery, Tools and Equipment
M-11 Maintain Safe and pleasant Beauty salon environment
M-12 Receive clients and prepare for salon services
13
14
16
18
20
21
22
24
26
29

M-13 Provide advice and promote beauty care products and services
M-14 Salon Management
–
31
33
35
37

MPETENCY PROFILE

PROGRAMME STRUCTURE

COMPETENCY AREA
MODULE
NO.
MODULE TITLE COMPETENCIES
TIME
(HOURS)
Institutional
Theory Practical
Basic Module M-01
Special qualities and attitudes
to be developed by a
Beautician
6
A Analyze Skin M-02 Analyze Skin
A1 A2 A3 A4 A5 A6
05 20
A7 A8 A9 A10 A11
B
Perform Basic Facials
M-03
Perform Basic Facials
B1 B2 B3 B4 B5 B6 B7 B8
10 40
B9 B 10 B11 B12 B13 B 14 B15
C
Perform Skin Care
Treatment
M-04 Perform Skin Care Treatment C1 C2 C3 C4 C5 C6 C7 C8 10 40
D
Administer Special (Facial)
Treatment
M-05
Administer Special (Facial)
Treatment
D1 D 2 D 3 D4 D5 10 30
E Remove Superfluous Hair M-06 Remove Superfluous Hair E1 E2 E3 E4 E5 E6 05 25
F
Care Hands & Nails
(Manicure)
M-07 Care Hands & Nails (Manicure)
F1 F 2 F3 F4 F5 F6 F7 F8
10 30
F9 F10 F 11 F12 F13
G Care Feet & Nails (Pedicure) M-08 Care Feet & Nails (Pedicure)
G1 G2 G3 G4 G5 G6 G7 G8
10 30
G9 G10 G 11 G12 G13
H Perform Make-Up M-09 Perform Make-Up
H1 H2 H 3 H4 H5 H6
10 40
H7 H8 H 9 H10 H11 H12
H13 H14 H15 H16 H17
J
Maintain Machinery, Tools &
Equipment
M-10
Maintain Machinery, Tools &
Equipment
J1 J2 J3 J4 J5 J6
05 05
J7 J8 J9 J10 J10 J11
K
Maintain safe and pleasant
Beauty salon environment
M-11
Maintain safe and pleasant
Beauty salon environment
K1 K2 K3 K4 05 05
L
Receive clients and prepare
for salon services
M-12
Receive clients and prepare for
salon services
L1 L2 05 10
M
Provide advice and promote
beauty care products and
services
M-13
Provide advice and promote
beauty care products and
services
M1 M2 M3 05 10
M-14 Salon Management 30 60
Total no. of Hours 476

Module Code : M-01
Approved on :
To be revised on :
Occupation : Beautician
Module Title : Special qualities and attitudes to be developed by a Beautician
(Basic Module)
Performance Objective: After completion of this module the trainee will be able to
understand the special qualities and attitudes to be developed by
a Beautician.
Content:
Personality development of a Beautician and it’s importance
• Safeguarding personal hygiene
• Control body odors (e.g. sweat)
• The importance of wearing clean clothes
• Maintenance of oral hygiene
• Care of hair to suit the face
• Skin care and applying suitable makeup
• Cleanliness of hands, nails and feet.
• Selection of suitable clothing for the saloon
• Selection of fitting and comfortable shoes
• Adoption of correct postures when walking, sitting, standing
and bending
• The importance of developing self–control and ability to create
friendly work atmosphere.
• Receive and treat clients in proper manner
• Telephone etiquette
Prerequisites: None
Tools, Equipment & Teaching Learning Materials Required:
Class room teaching facilities, Reference books, Beauty salon equipment to carryout
demonstrations

Target Time: 6 hrs.
Special Comments:
This is a basic module. Hence no trainee guide has been prepared.
Theory sessions should be supplemented with demonstration sessions where applicable.
M-02
Competency Area : Analyse Skin
Module Title : Analyse Skin
Performance Objective: After completion of this module the trainee will be able to analyse
skin of clients according to the relevant standards mentioned
below.
Tasks to be performed:
Task
No.
Task Standards
A1
Prepare client for
analyzing skin
• The need of the client correctly identified.
• Correct instructions given to the client as required.
• The client is made to sit in a comfortable manner.
A2
Analyse skin-using
magnifying lamp Action taken to ensure safety of the client.

Module Code :
Approved on :
To be revised on :
A3
Analyse skin-using
skin analysing
machine
• The skin type of the client correctly analysed.
• Attended to the client without making him / her
uncomfortable and in a manner to ensure confidence.
• The skin of the client correctly analysed after examining.
• Client’s skin type identified correctly.
• The skin type of the client correctly analysed as a normal
skin/ dry skin/ oily skin /combination skin /acne skin/
mature skin/sensitive skin.
• The skin type of the client examined to identify any
disorders
A4 Analyse normal skin
A5
Analyse dry skin
A6 Analyse oily skin
A7
Analyse combination
skin
A8 Analyse acne skin
A9 Analyse mature skin
A10
Analyse sensitive skin
A11
Identify skin
disorders
Related Knowledge:
Structure of the skin
Skin types, analysis of skin
Special features in different skin types according to skin analysis
Prerequisites:
Completion of Module 01

Materials, Tools & Equipment Required:
.
Target Time: Institutional
Theory 05 hrs.
Practical 20 hrs.

Module Code :
Approved on :
To be revised on :
M-03
Competency Area : Perform Basic Facials
Module Title : Perform Basic Facials
Performance Objective: After completion of this module the trainee will be able to perform
basic facials on clients according to the relevant standards
mentioned below.
Task
No.
Task Standards
B1 Prepare service area
The facial couch should be prepared in a manner to keep
the client comfortable
The safety of the material and equipment in the service
area ensured with regard to hygienic condition
B2 Prepare client
•
•
The client should be dressed in a light garment and
remove necessary accessories for comfort.
The client wears a head cap to prevent hair coming down
to the face.
The confidence of the client ensured when working.
B3 Select products
Standard quality products selected for the suitable skin
type.
Aware of allergic conditions
B4 Perform cleansing
•
•
The client made comfortable
A cleansing cream suitable for the client selected
Proper cleansing movements applied
Removal of oil and dirt on the face of the client is ensured.
B5 Perform deep cleansing
•
•
Suitable deep cleansing product should be used.
Proper cleansing movements should be applied

B6 Perform toning
•
•
Ensure pH balance
The open pores covered
B7 Exfoliate skin (scrub
•
•
Proper exfoliation movements used.
Areas of the skin where acne is present are not exfoliated
B8 Steam skin The temperature of the steamer adjusted to suit the
client
B9
Extrude black / white
heads
The black heads and white heads removed with a
sterilized extractor/ appropriate technique so as not to
injure the skin
B10
Massage skin area
around eyes
•
•
Cream of standard quality used
The safety of the client ensured care taken to prevent
cream getting inside the eye
Proper eye massage techniques should be used.
B11
Perform facial
Manipulation
(massage)
• Proper massaging movements used.
• Use pressure point massage techniques.
• Improve blood circulation, toning the muscles, stimulated
the nervous system.
B12 Apply mask • A face mask suitable for the skin selected
• Face mask applied according to the appropriate techniques.
B13
Apply toner
moisturizer sun screen
• Standard quality product selected
• A product of S.P.F 15 (Sun Protector Factor) selected
B14 Advise client on home
care
• A moisturizing cream suitable for the skin selected
• The process of application of cream explained to the client
• Occasions when special precautions have to be taken
emphasized
B15 Clean service area • The dirt in equipment and utensils removed and sterilized
Related Knowledge:
• Selection of cream products to suit the face
• Selection of standard quality products
• The basic stages in performing facials

Module Code :
Approved on :
To be revised on :
• Why massaging should not be done on an acne skin
• The reasons for not scrubbing the areas infected with acne
• The importance of applying sun–screening cream
• Different types of moisturizing skin cream and the importance of using them
• The benefits of getting facials done
• The cosmetic products used in performing facials
Prerequisites:
Completion of Module 01 and Module 02
Facial couch, Head bands, Bed covers, Towels, Cotton wool, Waste matter bin, Cleansing
cream, Deep cleansing cream, Toner, Scrub, Massaging cream, Face masks, Kinds of sun
screening cream, Moisturizing skin cream
Theory 10 hrs.
Practical 40 hrs.
M-04
Competency Area : Perform Skin Care Treatment
Module Title : Perform Skin Care Treatment

perform skin care treatment according to the relevant standards
mentioned below.
Task
No.
Task Standards
C1 Treat normal skin
Cream products of standard quality suited for normal skin
selected
C2 Treat dry skin
Cream products of standard quality suited for dry skin
selected
C3 Treat oily skin
Cream products of standard quality suited for oily skin
selected
C4 Treat combination skin
Cream products of standard quality suited for combined skin
selected
C5 Treat acne skin
Cream products of standard quality of medicinal value
suited for acne skin used
C6 Treat mature skin
Cream products of standard quality suited for matured
skin used
C7 Treat sensitive skin
• Cream products of standard quality suited for sensitive
skin selected
• Attention drawn to allergic conditions
C8 Treat pigmented skin
Cream products of standard quality suited for pigmented
skin selected
Related Knowledge:

Module Code :
Approved on :
To be revised on :
Factors that influence the formation of each of the skin types
The basic characteristics in identifying each of the skin types
Cream suited for each of the skin type and the aspects to be considered in selecting them.
Different types of moisturizing skin cream and the importance of using them
The benefits of getting facials done
The cosmetic products used in performing facials
Prerequisites:
Completion of Module 01,02 and 03
Facial couch, Head bands, Bed covers, Towels, Cotton wool, Waste matter bin, Cleansing
cream, Deep cleansing cream, Toner, Scrub, Massaging cream, Face masks, Kinds of sun
screening cream, Moisturizing skin cream
Theory 10 hrs.
Practical 40 hrs.

Module Code : M-05
Approved on :
To be revised on :
Competency Area : Administer Special (facial) Treatment
Module Title : Administer Special (facial) Treatment
Administer Special (facial) Treatment according to the relevant
standards mentioned below.
Task
No.
Task Standards
D1 Perform galvanic
treatment
The skin treated using the Galvanic machine
D2
Perform high frequency
treatment
The skin treated using High Frequency machine
D3 Treat sunburns
• The client treated until the sunburns are reduced •
Sun protection cream recommended.
D4
Treat / reduce fine lines Skin with fine lines treated with appropriate techniques.
D5 Treat skin around eyes
The area around the eyes prevented from dark eye
circles
Related Knowledge:
Identifying the occurrence of skin conditions
The nature of such conditions
The ability to treat them
Deciding whether the client should be referred to a doctor for treatment
Prerequisites:

Completion of Module 01, 02, 03 and 04
Galvanic machine, High frequency machine
Theory 10 hrs.
Practical 30 hrs.
Module Code : M-06
Approved on :
To be revised on :
Competency Area : Remove Superfluous Hair
Module Title : Remove Superfluous Hair
remove superfluous hair according to the relevant standards
mentioned below.
Task
No. Task Standards
E1 Prepare service area
•
•
The tools and equipment sterilized
All the required tools and materials prepared
All equipment and materials kept at a place for easy
access
E2 Prepare client
•
•
Care taken to provide clean and efficient service
The client advised to necessary accessories
E3
Remove superfluous
hair by tweezing
•
•
Depilation performed in the direction of hair growth
when using the tweezer
Care taken not to injure client’s skin when using the
tweezer
E4
Remove superfluous
hair by threading
method
The eyebrows adjusted to suit the face

E5
Remove superfluous
hair using hot wax
•
•
Appropriate waxing method used
Proper temperature used to avoid skin burn during
waxing
E6
Remove superfluous
hair using cold wax
Proper waxing method used
Related Knowledge:
The structure and location of hair follicle
Direction of depilation of unwanted hair
The causes and precautions for better removal of hair
Prerequisites:
Tweezer, Thread, Wax heater
Theory 05 hrs. Practical 25
hrs.
Module Code : M-07
Approved on :
To be revised on :
Competency Area : Care Hands and Nails (Manicure)
Module Title : Care Hands and Nails (Manicure)
Performance Objective: After completion of this module the trainee will be able to care
hands and nails (manicure) according to the relevant standards
mentioned below.
Task
No. Task Standards
F1 Prepare service area
• Sterilized materials and equipment selected
• Standard quality products selected
• Products and equipment placed on the manicure table for
easy access

F2 Prepare client Ensure client comfort
F3 Wash hands and nails Hands and nails cleansed
F4 Remove polish on nails Nail polish removed
F5 Cut and file nails
• The nail folds not injured when using the orange stick
• Nail length reduced using the nail clipper
• The length of the nail decided as the client wished
• Nail file, used at a slanting position
• The length and shape of all the nails made similar
The client not hurt when cutting and filing nails
F6 Remove dead cuticles
• The cuticles clipped if necessary only
• The skin and the nail not damaged when pushing back
the cuticle
• Work done without discomfort to the client
F7 Scrub hands The dead skin on the hands of the client removed
Task
No.
Task Standards
F8
Apply pack (if required)
A suitable kind of pack applied on hands
F9 Clean hands and nails Remove the pack
F10 Perform reflexology
(massage)
• Massaging done without discomfort to the client.
• Massaging performed correctly, using correct proper
massage technique.
F11 Apply nail polish
• Nail polish uniformly applied on the nails
• Nail polish not applied on the cuticles and nail
folds Perform nail art according to the agreed
design.
F12
Remove polish around
nails
If necessary after application of nail polish clean the
surrounding nail area
F13 Clean service area
• Utensils and equipment cleaned
• Utensils and equipment sterilized

Related Knowledge:
The structure of a nail
The growth of a nail
Splitting of nails and how to prevent it
Prerequisites:
Manicure equipment kit
hrs.
Module Code : M-08
Approved on :
To be revised on :
Competency Area : Care Feet and Nails (Pedicure)
Module Title : Care Feet and Nails (Pedicure)

Performance Objective: After completion of this module the trainee will be able to Care
feet and nails (pedicure) according to the relevant standards
mentioned below.
Task
No. Task Standards
G1 Prepare service area
• Sterilized materials and equipment selected
• Standard quality products selected
• Product and equipment placed on the pedicure table for
easy access
G2 Prepare client
Client’s feet comfortably placed
G3 Wash / clean feet and
Nails
Client’s feet properly cleaned
G4 Remove polish on nails
The nail polish previously applied on the toe nails of the
client completely removed
G5 Cut and file nails
• The toe nails of the client cut
• Toe nails soaked before cutting thick toe nails if
necessary
G6 Remove dead cuticle
• Consent of the client taken before cutting cuticles
• Only the dead cuticle cut
• Work done without discomfort to the client
• Awareness raised about possible infection when new skin
is cut
G7 Scrub feet The dead skin on the feet of the client removed
G8 Apply pack Use correct application method
G9 Perform reflexology
(massage)
Massaging cream left on the feet of the client removed
Task
No.
Task Standards
G10 Clean feet and nails
using hot towels
Cleaning done without discomfort to the client
G11 Apply nail polish Nail polish applied uniformly on the nails
Nail polish not applied on nail folds and cuticles

G12
Remove polish around
nails
Nail polish applied on the nails and cuticles removed if
necessary
G13 Clean service area
•
•
Utensils and equipment cleaned
Utensils and equipment sterilized
Related Knowledge:
Structure of a nail
Correct massaging techniques
Nail diseases and disorders
Prerequisites:
Pedicure equipment kit
hrs.
Module Code : M-09
Approved on :
To be revised on :

Competency Area : Perform Make-Up
Module Title : Perform Make-Up
perform make-up according to the relevant standards
mentioned below.
Task
No. Task Standards
H1 Prepare service area
• The equipment and containers should be cleaned and
sterilized.
• Products should be of standard quality.
H2
Identify the shape of
client’s face and the
occasion
• Discussion with the client carried out in a friendly manner
• The shape of the face well observed and identified
• The skin colour examined
• Aware of the occasion the client intends to participate
H3
Select make-up
products
• Products suited to the client selected
H4 Prepare client
• Correct advice given to the client as required
• The client made to lie comfortably
• Work performed ensuring safety of the client
• Sterilized equipment and towels kept ready for use
H5 Perform (basic) make-
up
• Application of foundation, eye makeup, blusher, lip colour in
harmonious manner.
H6
Perform corrective
Make-up
(round shaped face)
• Apply highlighting and contouring techniques to create an
oval face shape

Task
No.
Task Standards
H7
Perform make-up
(oval shaped face)
• Application of foundation, eye makeup, blusher, lip colour
in harmonious manner.
H8 Perform corrective
make-up
(square shaped face)
oval face shape
• Blusher applied on the broad region of cheeks and the face
of the client brought to oval shape
make-up
(long shaped face)
oval face shape
H10
Perform corrective
make-up
(heart shaped face)
•
Apply highlighting and contouring techniques to create an
oval face shape
H11
Perform make-up for
normal eyes
• Use correct eye shadow application techniques
H12
Perform corrective
make-up for narrow
eyes
Use correct eye shadow application techniques
H13
Perform corrective
make-up for broad
eyes
Use correct eye shadow application techniques
H14 Perform make-up for
normal lips
Application of lip liner and filler to complement the lip
shape
make-up for narrow
lips
Application of lip liner and filler to enhance the lip shape
make-up for broad lips
Application of lip liner and filler to reduce the fullness of
the lip
H17 Perform bridal make- up Application of foundation, eye makeup, blusher, lip colour
in harmonious manner.
H18
Perform photography
make-up
Application of makeup to suit the lighting effects of
photography.
Related Knowledge:
Identifying the colour chart
Blending of colours
Highlighting colours
Various shapes of the face
Various shapes of eyes
Various shapes of lips

Prerequisites:
Completion of Module 01-Module 05 Materials, Tools & Equipment Required:
A tweezer, a kit of various brushes required for make-up
Theory 10 hrs.
Practical 40 hrs.

Module Code : M-10
Approved on :
To be revised on :
Competency Area : Maintain Machinery Tools and Equipment
Module Title : Maintain Machinery Tools and Equipment
Performance Objective: After completion of this module the trainee will be able to maintain
machinery tools and equipment according to the relevant
standards mentioned below.
Task
No. Task Standards
J1
Maintain skin analysing
machines
• The machine should be cleaned and sterilized
J2 Maintain magnifying
lamp
• The magnifying lamp should be well – cleaned
J3 Maintain extractors
• The extractor should be sterilized before using on
another client.
J4
Maintain high frequency
machines
• The components of the High Frequency machine
cleaned
J5
Maintain galvanic
machine
• The equipment should be cleaned after each use
J6 Maintain steamers • The equipment should be cleaned and sterilized
J7 Maintain manicure sets
• The manicure equipment cleaned and sterilized

J8 Maintain electric nail
drier
• The equipment should be cleaned after each use
J9
Maintain foot spa
• Equipment should be kept clean and sterilized
J10
Maintain tweezers,
make-up brush sets
• Equipment should be kept clean and sterilized
J11
Maintain hair bands
and towels
• Hair bands, towels should be cleaned, sterilized and
stored as instructed.
Related Knowledge:
Cleaning, sterilizing beauty salon equipment
Prerequisites:
Sterilizer, beauty salon equipment, cleaning agents
Theory 5 hrs.
Practical 5 hrs.

Module Code : M-11
Approved on :
To be revised on :
Competency Area : Maintain safe and pleasant Beauty salon environment
Module Title : Maintain safe and pleasant Beauty salon environment
Performance Objective: After completion of this module the trainee will be able to Maintain
safe and pleasant Beauty salon environment according to the
relevant standards mentioned below.
Task
No.
Task Standards
K1 Clean and maintain
Salon public area
• The entrance and exit of the salon should be facilitated for
easy access of clients.
• The entrance and seating area of the salon should be
cleaned and maintained in attractive manner.
• The information on services provided by saloon (eg:
brochures, leaflets) should be placed near the reception
counter.
• The reception counter should be kept clean and tidy.
• The important equipment and material (e.g.: computer,
credit card machine, receipts books etc.) should be placed
on the reception counter as per the instructions given.
• Product sales counter should be arranged in attractive
manner

Salon working area
• It should be ensured that work area has adequate lighting
and ventilation.
• Routine cleaning and disinfecting of work areas, counters,
basins, chairs, couches and floor should be done.
• Necessary beauty care equipment should be cleaned
/sterilized before using it on another client.
• All linen items should be routinely washed and ironed and
stored.
• Waste should be disposed to minimize potential injury to
staff and clients in an environmentally friendly manner
Task
No.
Task Standards
Stock room
It should be ensured that all material in the stock room kept
clean, tidy and in proper order(First in-First out method)
All materials should be arranged on racks/cupboards
systematically for easy identification and retrieval.
Pantry and wash
rooms
Pantry cupboards and utensils should be kept clean and in
hygienic Conditions.
Wash rooms should be kept cleaned, disinfected and in
hygienic condition for staff and clients.
Related Knowledge:
• Basic hygiene and Cleanliness
• Possible health hazards in salon
• Cleaning, disinfecting and sterilizing of salon equipment
• Occupational health and safety considerations
• Handling beauty salon chemicals
• safety regulations and use of personal protective equipment at work
• Salon electrical appliances and possible electrical hazards
• Knowledge on First Aid
• Material safety data sheet (MSDS) related to chemicals used
Prerequisites:
Material, Tools & Equipment Required:

Cleaning agents and cleaning equipment, safety gloves, boots, first aid Box.
Target Time: Institutional Theory 5 hrs.
Practical 5 hrs.
Module Code : M-12
Approved on :
To be revised on :
Competency Area : Receive clients and prepare for salon services
Module Title : Receive clients and prepare for salon services
receive clients and prepare for salon services according to the
Task
No.
Task Standards
L1 Carry out reception
duties Clients should be greeted and received at the
entrance/reception with a warm welcome.
Telephone should be answered promptly and telephone
etiquette should be maintained
The appointments should be entered in to the
appointment book /computer as instructed and managed
effectively and efficiently.

Payment received by cash/cheque/credit cards should be
entered in relevant books and receipts provided to the
customer efficiently
Clients should be directed to the respective service areas
according to the appointment schedule.
L2 Provide consultation The client should be greeted warmly and inquired about
the service required.
Details of the past records of the client should be retrieved
or new record for the client is generated.
The range of services available should be explained to
the customer and required service should be finalized
and rates should be agreed according to the
organizational procedure.
Related Knowledge:
• Personal grooming
• Communication and public relations
• Knowledge on beauty salon services and applicable rates.
• Knowledge on keeping customer appointments & customer record sheets Basic
mathematics to enable calculations.
• Knowledge on money transaction modes(Cheques/Credit cards/Vouchers)
Prerequisites:
Completion of Module K
Material, Tools & Equipment Required:
Consultations register. Client records, Telephone, Brochures pertaining to salon services,
Cash register and credit card machine, Calendar, diaries and planner
Target Time: Institutional Theory 5 hrs.
Practical 10 hrs

Module Code : M-13
Approved on :
To be revised on :
Competency Area : Provide advice and promote beauty care products and services
Module Title : Provide advice and promote beauty care products and services
Performance Objective: After completion of this module the trainee will be able to provide
advice and promote beauty care products and services to the

Task
No.
Task Standards
M1 Advice on skin care
products
•
•
Client should be advised on requirements for healthy skin
Client should make aware the necessity of certain
nutrients and exercises which can be obtained by
treatments/skin care products.
The client should be consulted for any allergies for skin
care products, and advised on the best suited product to
fulfill the need.
The client should be encouraged to continue with
treatment suggested or to purchase of relevant skin care
products.
M2 Make sales and keep
records
Client should be advised & encouraged to purchase retail
products available in the beauty salon considering the
requirement of the client.
Sales of the retail products should be promoted by
observing and addressing the buying behavior and the
need of the client.
The transaction should be completed by accepting
payments according to the organizational procedure.
Daily sales records of retail products should be
maintained according to organizational procedure.
The records of the purchases, sales and stocks of retail
products should be maintained as per the company
procedure.
Task
No.
Task Standards
M3 Handle complaints Complaints regarding the services or products should be
handled promptly and effectively.
The client should be negotiated respectfully and come to
an agreement.

The client should be directed to the supervisor, if the
complaint area is not under his/her responsibility
Related Knowledge:
Knowledge on skin care, nail care and makeup products
Prices and specifications of retail beauty care products
Customer behavior and marketing basics
Basic Mathematics to enable small calculations
Knowledge on money transaction modes (Cheques/Credit cards) Handling
complaints.
Prerequisites:
None
Skin, nail makeup products, Consultations register. Client records, Telephone, Brochures
pertaining to salon products, Cash register and credit card machine
Theory 5 hrs.
Practical 10 hrs.
Module Code : M-14
Approved on :
To be revised on :

Module Title : Salon Management
demonstrate knowledge and skills needed to manage a self –
owned beauty salon or to assist the employer in managing the
beauty salon.
Content:
• Concept of beauty care business
• Factors to be considered in establishing a salon :
(Selection of the place, planning, space required, water and
electricity supply, lighting, ventilation / air
conditioning) • Concept of beauty salon management and
organization
• Entrepreneurship
• Elements of Accounting and Cost Control
• Purchase and store management
• Marketing and sales management of beauty care services and
products
• Personnel Management
• Government business regulations
• Occupational health and safety hygiene
• Public relations and communication
Prerequisites: All above
Tools, Equipment & Teaching Learning Materials Required:
Class room teaching facilities, Reference books, Beauty salon equipment and materials to
carryout demonstrations
Theory 30 hrs.
Practical 60 hrs.
Special Comments:
The knowledge related to this module should be given at the training centre. The
trainee should be referred to a salon for practical training
Competencies referred here have to be developed by on the job training. Trainee’s
guide has not been prepared for this module.

Curriculum Outline_Beautician.pdf

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Curriculum Outline_Beautician.pdf