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LEADERSHIP TRAITS
leaders and leadership
from a managerial perspective
Edited by
Hafiz Zahid Latief
Pharm.D MBA
Leader & leadership
leader
Someone who can influence others and
who has managerial authority
leadership
A process of influencing a group to
achieve goals
1.Drive. Leaders exhibit a high effort level. They have a relatively high desire for
achievement,
they are ambitious, they have a lot of energy, they are tirelessly persistent in
their activities,
and they show initiative.
2. Desire to lead. Leaders have a strong desire to influence and lead others.
They
demonstrate the willingness to take responsibility.
3. Honesty and integrity. Leaders build trusting relationships with followers by
being truthful
or nondeceitful and by showing high consistency between word and deed.
4. Self-confidence. Followers look to leaders for an absence of self-doubt.
Leaders, therefore,
need to show self-confidence in order to convince followers of the rightness of
their goals
and decisions.
5. Intelligence. Leaders need to be intelligent enough to gather,
synthesize, and interpret
large amounts of information, and they need to be able to create
visions, solve problems,
and make correct decisions.
6. Job-relevant knowledge. Effective leaders have a high degree of
knowledge about the
company, industry, and technical matters. In-depth knowledge allows
leaders to make
well-informed decisions and to understand the implications of those
decisions.
7. Extraversion. Leaders are energetic, lively people. They are sociable,
assertive, and rarely
silent or withdrawn
Early Leadership Theories • leadership behavior theories
• University of lowa
Democratic style: involving subordinates,
delegating authority, and encouraging
participation
Autocratic style: dictating work methods,
centralizing decision making, and limiting
participation
Laissez-faire style: giving group freedom
to make decisions and complete work
Democratic style of leadership was most
effective, although later studies showed
mixed results.
Early Leadership Theories
• Ohio State Studies
Identified two dimensions of leader behavior:
Initiating structure: the role of the leader in defining his
or her role and the roles of group members.
Consideration: the leader’s mutual trust and respect for
group members’ ideas and feelings
• high consideration/high structure leaders generally, but not
always, achieved high scores on group task performance and
satisfaction.
• evidence indicated that situational factors appeared to
strongly influence leadership effectiveness.
University of Michigan Studies
• Identified two dimensions of leader behavior:
– Employee oriented: emphasizing personal
relationships
– Production oriented: emphasizing task
accomplishment
• Research findings:
– Leaders who are employee oriented are strongly
associated with high group productivity and high job
satisfaction.
Contingency Theories of Leadership
The Fiedler Model
• Proposes that effective group performance depends
upon the proper match between the leader’s style of
interacting with followers and the degree to which the
situation allows the leader to control and influence.
• Assumptions:
– A certain leadership style should be most effective in
different types of situations.
– Leaders do not readily change leadership styles.
• Matching the leader to the situation or changing the
situation to make it favorable to the leader is required
• Least-preferred co-worker (LPC) questionnaire
– Determines leadership style by measuring responses to 18
pairs of contrasting adjectives
• High score: a relationship-oriented leadership style
• Low score: a task-oriented leadership style
• Situational factors in matching leader to the
situation:
• Leader-member relations
• Task structure
• Position power
Contingency Theories of Leadership
The Fiedler Model
Leader–member relations: the degree of confidence, trust, and
respect employees
had for their leader; rated as either good or poor.
Task structure: the degree to which job assignments were
formalized and structured;
rated as either high or low.
Position power: the degree of influence a leader had over
activities such as hiring,
firing, discipline, promotions, and salary increases; rated as
either strong or weak.
Contingency Theories of Leadership
The Fiedler Model
Contingency Theories of Leadership
The Fiedler Model
He concluded that task-oriented leaders performed better
in very favorable situations and
in very unfavorable situations.
On the other hand, relationship-oriented leaders
performed better in moderately favorable situations.
Contingency Theories of Leadership
The Fiedler Model
Contingency Theories of Leadership
(SLT)
• Hersey and Blanchard’s Situational Leadership
Theory (SLT)
– Argues that successful leadership is achieved by selecting
the right leadership style which is contingent on the level of
the followers’ readiness
• Acceptance: leadership effectiveness depends on whether followers
accept or reject a leader
• Readiness: the extent to which followers have the ability and
willingness to accomplish a specific task
– Leaders must relinquish control over and contact with
followers as they become more competent.
Contingency Theories of Leadership
SLT
Telling (high task–low relationship): The leader
defines roles and tells people what,
how, when, and where to do various tasks.
Selling (high task–high relationship): The leader provides
both directive and supportive
behavior.
Participating (low task–high relationship): The leader and
followers share in decision
making; the main role of the leader is facilitating and
communicating.
Delegating (low task–low relationship): The leader
provides little direction or support.
Contingency Theories of Leadership
SLT
Four stages of follower readiness:
R1: People are both unable and unwilling to take responsibility
for doing something.
Followers aren’t competent or confident.
R2: People are unable but willing to do the necessary job tasks.
Followers are motivated
but lack the appropriate skills.
R3: People are able but unwilling to do what the leader wants.
Followers are competent,
but don’t want to do something.
R4: People are both able and willing to do what is asked of
them.
Conclusion of SLT
R1 (unable and unwilling to do a task), the leader needs to
use the telling style and give clear and specific directions; if
followers are
at R2 (unable and willing), the leader needs to use the selling
style and display high task orientation to compensate for
the followers’ lack of ability and high relationship
orientation
to get followers to “buy into” the leader’s desires; if followers
are at R3 (able and unwilling), the leader needs to use the
participating style to gain their support; and if employees
are at R4 (both able and willing),
the leader doesn’t need to do much and should use the
delegating style.
Contingency Theories of Leadership
Path-Goal Model
states that the
leader’s job is to assist followers in attaining their goals and to provide
direction or support needed to ensure
that their goals are compatible with the goals of the group or organization
The term path-goal is derived from the belief that effective
leaders remove the roadblocks and pitfalls so that followers
have a clearer path to help them get from where they are to
the achievement of their work goals.
House identified four leadership behaviors:
Directive leader: Lets subordinates know what’s expected of
them, schedules work to be done, and gives specific guidance
on how to accomplish tasks.
Supportive leader: Shows concern for the needs of followers
and is friendly.
Participative leader: Consults with group members and uses
their suggestions before making a decision.
Achievement oriented leader: Sets challenging goals and
expects followers to perform at their highest level.
predictions from path-goal theory
 Directive leadership leads to greater satisfaction when tasks are
ambiguous or stressful than when they are highly structured and
well laid out. The followers aren’t sure what to do, so the leader
needs to give them some direction.
 Supportive leadership results in high employee performance and
satisfaction when subordinates are performing structured tasks. In
this situation, the leader only needs to support followers, not tell
them what to do.
 Directive leadership is likely to be perceived as redundant among
subordinates with high perceived ability or with considerable
experience. These followers are quite capable so they don’t need a
leader to tell them what to do.
 The clearer and more bureaucratic the formal authority relationships, the
more leaders should exhibit supportive behavior and deemphasize directive
behavior. The organizational situation has provided the structure as far as
what is expected of followers, so the leader’s role is simply to support
 Directive leadership will lead to higher employee satisfaction when there is
substantive conflict within a work group. In this situation, the followers need
a leader who will take charge.
 Subordinates with an internal locus of control will be more satisfied with a
participative style. Because these followers believe that they control what
happens to them, they prefer to participate in decisions.
 Subordinates with an external locus of control will be more satisfied with a
directive style. These followers believe that what happens to them is a result
of the external environment so they would prefer a leader that tells them
what to do.
 Achievement-oriented leadership will increase subordinates’ expectancies
that effort will lead to high performance when tasks are ambiguously
structured. By setting challenging goals, followers know what the
expectations are.

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Leadership

  • 1. LEADERSHIP TRAITS leaders and leadership from a managerial perspective Edited by Hafiz Zahid Latief Pharm.D MBA
  • 2. Leader & leadership leader Someone who can influence others and who has managerial authority leadership A process of influencing a group to achieve goals
  • 3. 1.Drive. Leaders exhibit a high effort level. They have a relatively high desire for achievement, they are ambitious, they have a lot of energy, they are tirelessly persistent in their activities, and they show initiative. 2. Desire to lead. Leaders have a strong desire to influence and lead others. They demonstrate the willingness to take responsibility. 3. Honesty and integrity. Leaders build trusting relationships with followers by being truthful or nondeceitful and by showing high consistency between word and deed. 4. Self-confidence. Followers look to leaders for an absence of self-doubt. Leaders, therefore, need to show self-confidence in order to convince followers of the rightness of their goals and decisions.
  • 4. 5. Intelligence. Leaders need to be intelligent enough to gather, synthesize, and interpret large amounts of information, and they need to be able to create visions, solve problems, and make correct decisions. 6. Job-relevant knowledge. Effective leaders have a high degree of knowledge about the company, industry, and technical matters. In-depth knowledge allows leaders to make well-informed decisions and to understand the implications of those decisions. 7. Extraversion. Leaders are energetic, lively people. They are sociable, assertive, and rarely silent or withdrawn
  • 5. Early Leadership Theories • leadership behavior theories • University of lowa Democratic style: involving subordinates, delegating authority, and encouraging participation Autocratic style: dictating work methods, centralizing decision making, and limiting participation Laissez-faire style: giving group freedom to make decisions and complete work Democratic style of leadership was most effective, although later studies showed mixed results.
  • 6. Early Leadership Theories • Ohio State Studies Identified two dimensions of leader behavior: Initiating structure: the role of the leader in defining his or her role and the roles of group members. Consideration: the leader’s mutual trust and respect for group members’ ideas and feelings • high consideration/high structure leaders generally, but not always, achieved high scores on group task performance and satisfaction. • evidence indicated that situational factors appeared to strongly influence leadership effectiveness.
  • 7. University of Michigan Studies • Identified two dimensions of leader behavior: – Employee oriented: emphasizing personal relationships – Production oriented: emphasizing task accomplishment • Research findings: – Leaders who are employee oriented are strongly associated with high group productivity and high job satisfaction.
  • 8. Contingency Theories of Leadership The Fiedler Model • Proposes that effective group performance depends upon the proper match between the leader’s style of interacting with followers and the degree to which the situation allows the leader to control and influence. • Assumptions: – A certain leadership style should be most effective in different types of situations. – Leaders do not readily change leadership styles. • Matching the leader to the situation or changing the situation to make it favorable to the leader is required
  • 9. • Least-preferred co-worker (LPC) questionnaire – Determines leadership style by measuring responses to 18 pairs of contrasting adjectives • High score: a relationship-oriented leadership style • Low score: a task-oriented leadership style • Situational factors in matching leader to the situation: • Leader-member relations • Task structure • Position power Contingency Theories of Leadership The Fiedler Model
  • 10. Leader–member relations: the degree of confidence, trust, and respect employees had for their leader; rated as either good or poor. Task structure: the degree to which job assignments were formalized and structured; rated as either high or low. Position power: the degree of influence a leader had over activities such as hiring, firing, discipline, promotions, and salary increases; rated as either strong or weak. Contingency Theories of Leadership The Fiedler Model
  • 11. Contingency Theories of Leadership The Fiedler Model
  • 12. He concluded that task-oriented leaders performed better in very favorable situations and in very unfavorable situations. On the other hand, relationship-oriented leaders performed better in moderately favorable situations. Contingency Theories of Leadership The Fiedler Model
  • 13. Contingency Theories of Leadership (SLT) • Hersey and Blanchard’s Situational Leadership Theory (SLT) – Argues that successful leadership is achieved by selecting the right leadership style which is contingent on the level of the followers’ readiness • Acceptance: leadership effectiveness depends on whether followers accept or reject a leader • Readiness: the extent to which followers have the ability and willingness to accomplish a specific task – Leaders must relinquish control over and contact with followers as they become more competent.
  • 14. Contingency Theories of Leadership SLT Telling (high task–low relationship): The leader defines roles and tells people what, how, when, and where to do various tasks. Selling (high task–high relationship): The leader provides both directive and supportive behavior. Participating (low task–high relationship): The leader and followers share in decision making; the main role of the leader is facilitating and communicating. Delegating (low task–low relationship): The leader provides little direction or support.
  • 15. Contingency Theories of Leadership SLT Four stages of follower readiness: R1: People are both unable and unwilling to take responsibility for doing something. Followers aren’t competent or confident. R2: People are unable but willing to do the necessary job tasks. Followers are motivated but lack the appropriate skills. R3: People are able but unwilling to do what the leader wants. Followers are competent, but don’t want to do something. R4: People are both able and willing to do what is asked of them.
  • 16. Conclusion of SLT R1 (unable and unwilling to do a task), the leader needs to use the telling style and give clear and specific directions; if followers are at R2 (unable and willing), the leader needs to use the selling style and display high task orientation to compensate for the followers’ lack of ability and high relationship orientation to get followers to “buy into” the leader’s desires; if followers are at R3 (able and unwilling), the leader needs to use the participating style to gain their support; and if employees are at R4 (both able and willing), the leader doesn’t need to do much and should use the delegating style.
  • 17. Contingency Theories of Leadership Path-Goal Model states that the leader’s job is to assist followers in attaining their goals and to provide direction or support needed to ensure that their goals are compatible with the goals of the group or organization The term path-goal is derived from the belief that effective leaders remove the roadblocks and pitfalls so that followers have a clearer path to help them get from where they are to the achievement of their work goals.
  • 18. House identified four leadership behaviors: Directive leader: Lets subordinates know what’s expected of them, schedules work to be done, and gives specific guidance on how to accomplish tasks. Supportive leader: Shows concern for the needs of followers and is friendly. Participative leader: Consults with group members and uses their suggestions before making a decision. Achievement oriented leader: Sets challenging goals and expects followers to perform at their highest level.
  • 19.
  • 20. predictions from path-goal theory  Directive leadership leads to greater satisfaction when tasks are ambiguous or stressful than when they are highly structured and well laid out. The followers aren’t sure what to do, so the leader needs to give them some direction.  Supportive leadership results in high employee performance and satisfaction when subordinates are performing structured tasks. In this situation, the leader only needs to support followers, not tell them what to do.  Directive leadership is likely to be perceived as redundant among subordinates with high perceived ability or with considerable experience. These followers are quite capable so they don’t need a leader to tell them what to do.
  • 21.  The clearer and more bureaucratic the formal authority relationships, the more leaders should exhibit supportive behavior and deemphasize directive behavior. The organizational situation has provided the structure as far as what is expected of followers, so the leader’s role is simply to support  Directive leadership will lead to higher employee satisfaction when there is substantive conflict within a work group. In this situation, the followers need a leader who will take charge.  Subordinates with an internal locus of control will be more satisfied with a participative style. Because these followers believe that they control what happens to them, they prefer to participate in decisions.  Subordinates with an external locus of control will be more satisfied with a directive style. These followers believe that what happens to them is a result of the external environment so they would prefer a leader that tells them what to do.  Achievement-oriented leadership will increase subordinates’ expectancies that effort will lead to high performance when tasks are ambiguously structured. By setting challenging goals, followers know what the expectations are.