This document discusses the requirements for supervising station alarm systems in Chapter 26 of NFPA 72. It provides an overview of the requirements for central station alarm systems, proprietary supervising station systems, and remote supervising station alarm systems. The key requirements addressed include equipment and facility standards, operator qualifications and duties, signal handling and retransmission procedures, testing and inspection standards, and record keeping requirements.
3. Agenda
Part 1 Fire Alarm System Fundamentals
Part 2 Initiating Devices
Protected Premises Fire Alarm Systems
Part 3 Circuits & Pathways
Inspection Testing & Maintenance
Notification Appliances
Special Functions
4. Agenda
NFPA 72
Chapter 21 Emergency Control Functions &
Interfaces
Chapter 23 Protected Premises Fire Alarm
Systems
Chapter 24 Emergency Communication
Systems
Chapter 26 Supervising Station Alarm Systems
Chapter 27 Public Emergency Alarm Reporting
Systems
Chapter 29 Single and Multiple-Station Alarms
and Household Fire Alarm
Chapters 22 / 25 / 28 Reserved
5. Supervising Station Alarm
Systems
Chapter 26
26.1 Application
26.2 General
26.3 Alarm System for Central Station Service
26.4 Proprietary Supervising Station Systems
26.5 Remote Supervising Station Alarm Systems
26.6 Communication Methods for Supervising
Station Alarm Systems
6. Supervising Station Alarm
Systems
26.1.1* Where a protected premises fire alarm system
has its signals sent to a supervising station, the entire
system shall become a supervising station alarm
system
26.2.3.2 Where the supervising station provides the
required testing and where service changes covered
by 26.2.3.1 occur, the supervising station shall test all
zones, points, and signals from each affected property
in accordance with the requirements of Chapter 14
26.2.4 Qualification of Supervising Station Operators.
Supervising station operators shall be qualified in
accordance with the requirements of 10.4.4
7. Supervising Station Alarm
Systems
26.3.3 Contract Requirements. The central station
service elements shall be provided under contract to a
subscriber by …
26.3.4.2 The documentation shall include, at a minimum,
the following information:
(1) Name of the prime contractor involved with the ongoing Code
compliance of the central station service
(2)* Full description of the alarm system as installed
(3) Issue and expiration dates of the documentation
(4) Name, address, and contact information of the organization
issuing the document
(5) Identification of the authority(ies) having jurisdiction for the
central station service installation
8. Supervising Station Alarm
Systems
26.3.5.1 The central station building or that portion of a
building occupied by a central station shall conform to
the construction, fire protection, restricted access,
emergency lighting, and power facilities requirements
of the latest edition of ANSI/UL 827
26.3.5.2 Subsidiary station buildings or those portions of
buildings occupied by subsidiary stations shall
conform to the construction, fire protection, restricted
access, emergency lighting, and power facilities
requirements of the latest edition of ANSI/UL 827
9. Supervising Station Alarm
Systems
26.3.5.2.2 The subsidiary facility shall be inspected at
least monthly by central station personnel for the
purpose of verifying the operation of all supervised
equipment, …
26.3.5.2.3 In the event of the failure of equipment at the
subsidiary station or the communications channel to
the central station, a backup shall be operational
within 90 seconds
26.3.6.1.3 Computer-aided alarm and supervisory signal–
processing hardware and software shall be listed for
the purpose
10. Supervising Station Alarm
Systems
26.3.6.1.6.1 The use of a universal emergency number,
such as the 911 public safety answering point, shall
not meet the intent of this Code for the principal
means of retransmission.
26.3.6.1.6.4 The retransmission signal and the time and
date of retransmission shall be recorded at the central
station
26.3.6.2.1 The central station shall have not less than two
qualified operators on duty at the central station at all
times
11. Supervising Station Alarm
Systems
26.3.6.2.2 Operation and supervision shall be the primary
functions of the operators, and no other interest or
activity shall take precedence over the protective
service
26.3.7.1.1 Alarm signals initiated by manual fire alarm
boxes, automatic fire detectors, waterflow from the
automatic sprinkler system, or actuation of other fire
suppression system(s) or equipment shall be treated
as fire alarms
12. Supervising Station Alarm
Systems
26.3.7.1.2 The central station shall perform the following
actions:
(1)* Immediately retransmit the alarm to the communications
center.
(2) Dispatch a runner or technician to the protected premises to
arrive within 2 hours after receipt of a signal if equipment
needs to be manually reset …
(3) Immediately notify the subscriber.
(4) Provide notice to the subscriber or authority having
jurisdiction, or both, if required.
13. Supervising Station Alarm
Systems
26.3.7.2.1 Upon failure to receive a guard’s tour
supervisory signal within a 15-minute maximum grace
period, the central station shall perform the following
actions:
(1) Communicate without unreasonable delay with personnel at
the protected premises
(2) Dispatch a runner to the protected premises to arrive within
30 minutes of the delinquency if communications cannot be
established
(3) Report all delinquencies to the subscriber or authority having
jurisdiction, or both, if required
14. Supervising Station Alarm
Systems
26.3.7.3* Supervisory Signals. Upon receipt of a
supervisory signal from a sprinkler system, other fire
suppression system(s), or other equipment, the central
station shall perform the following actions:
(1)* Communicate immediately with the persons designated by
the subscriber
(2) Dispatch a runner or maintenance person to arrive within 2
hours to investigate
Exception: …
(3) Notify the authority having jurisdiction when sprinkler systems
or … have been wholly or partially out of service for 8 hours
(4) When service has been restored, provide notice
15. Supervising Station Alarm
Systems
26.3.7.4 Trouble Signals. Upon receipt of trouble signals
or other signals pertaining solely to matters of
equipment maintenance of the alarm systems, the
central station shall perform the following actions:
(1)* Communicate immediately with persons designated by the
subscriber
(2) Dispatch personnel to arrive within 4 hours to initiate
maintenance, if necessary
(3) When the interruption is more than 8 hours, provide notice to
the subscriber and the fire
26.3.7.5.1 All test signals received shall be recorded to
indicate date, time, and type
16. Supervising Station Alarm
Systems
26.3.8.1 Complete records of all signals received shall be
retained for at least 1 year.
26.3.8.2 Testing and maintenance records shall be
retained as required by 14.6.3
17. Supervising Station Alarm
Systems
26.4.2.1 Proprietary supervising stations shall be
operated by trained, competent personnel in constant
attendance who are responsible to the owner of the
protected property.
26.4.2.2 The protected property shall be either a
contiguous property or noncontiguous properties
under one ownership.
26.4.2.3 If a protected premises control unit is integral to
or co-located with the supervising station equipment
18. Supervising Station Alarm
Systems
26.4.3.1* The proprietary supervising station shall be
located in either of the following:
(1) Fire-resistive, detached building
(2) A fire-resistive room protected from the hazardous parts of the
building
26.4.3.4.1 The proprietary supervising station shall be
provided with an automatic emergency lighting system
26.4.3.5 If 25 or more protected buildings or premises are
connected to a subsidiary station, both of the following
shall be provided at the subsidiary station:
(1) Automatic means for receiving and recording signals under
emergency staffing conditions
(2) A telephone
19. Supervising Station Alarm
Systems
26.4.4.2.2 All signals required to be received by the
proprietary supervising station that show a change in
status shall be automatically and permanently
recorded, including time and date of occurrence
26.4.4.6.1 The proprietary supervising station shall have
at least two qualified operators on duty at all times.
One of the two operators shall be permitted to be a
runner
26.4.4.6.2 When the runner is not in attendance at the
proprietary supervising station, the runner shall
establish two-way communications with the station at
intervals not exceeding 15 minutes
20. Supervising Station Alarm
Systems
26.4.5.1.1 All communications and transmission channels
between the proprietary supervising station and the
protected premises control unit shall be operated
manually or automatically once every 24 hours to
verify operation
26.4.5.2.1 All operator controls at the proprietary
supervising station(s) designated by the authority
having jurisdiction shall be operated at each change
of shift
21. Supervising Station Alarm
Systems
26.4.5.3 Retransmission. Indication of a fire shall be
promptly retransmitted to the communications center
or other locations accepted by the authority having
jurisdiction, indicating the building or group of
buildings from which the alarm has been received
26.4.6.1 Complete records of all signals received shall be
retained for at least 1 year.
26.4.6.2 Testing and maintenance records shall be
retained as required by 14.6.3
22. Supervising Station Alarm
Systems
26.5.1.3 Remote supervising station physical facilities,
equipment, operating personnel, response,
retransmission, signals, reports, and testing shall
comply with the minimum requirements of Section
26.5
26.5.3.2* Trouble signals shall be permitted to be
received at an approved location that has personnel
on duty who are trained to recognize the type of signal
received and to take prescribed action. The location
shall be permitted to be other than that at which alarm
and supervisory signals are received
23. Supervising Station Alarm
Systems
26.5.4.5.1 The remote supervising station shall have not
less than two qualified operators on duty at the remote
supervising station at all times to ensure disposition of
signals in accordance with the requirements of 26.5.5.
26.5.4.5.2 Duties pertaining to other than operation of the
remote supervising station receiving and transmitting
equipment shall be permitted, subject to the approval
24. Supervising Station Alarm
Systems
26.5.5.2 Upon receipt of an alarm, a supervisory, or a
trouble signal by the remote supervising Station … the
operator on duty shall be responsible for notifying the
owner
26.5.5.3 All operator controls at the remote supervising
station shall be operated at the beginning of each shift
or change in personnel
26.5.6.2 Testing and maintenance records shall be
retained as required in 14.6.3
25. Supervising Station Alarm
Systems
26.5.6.3 Records shall be permitted to be created by
manual means.
26.6.2.2* Alternate Methods. Nothing in Chapter 26 shall
be interpreted as prohibiting the use of listed
equipment using alternate communications methods
that provide a level of reliability and supervision
consistent with the requirements of Chapter 10 and
the intended level of protection.
26.6.2.4.2 Radio receiving equipment shall be installed in
compliance with NFPA 70
26. Supervising Station Alarm
Systems
26.6.3.2.1.1* Public Switched Network. A DACT shall
be connected to the public switched telephone
network upstream of any private telephone system at
the protected premises
(A)* A system employing a DACT shall employ one
telephone line. In addition, one of the following:
(1) A second telephone line (number)
(2) A cellular telephone connection
(3) A one-way radio system
(4) A one-way private radio alarm system
(5) A private microwave radio system
(6) A two-way RF multiplex system
(7) A transmission means complying with 26.6.3.1