Blackboard Federal Learning Solutions, best practices, Federal Strategies Workshop, 04/10/13
Jennifer Roth
Sr. Regional Sales Executive
Blackboard Professional Education
2. 2
Major Benefits of the Blackboard Learning Solution
• As a credible, high quality substitute for a classroom learning event
• As a means of conducting required and critical training without the
expense of travel, lodging, or per diem
• As a means of saving significant taxpayer funds
• A system which can track and report training events back to the
agency LMS and collect data for the required annual training needs
survey (i.e. Workforce Flexibility Act of 2004)
• The Blackboard platform complements existing LMS systems and is
able to reach more employees with deeper and richer content through
instructor-led courses
• Existing funding for classroom courses can be redirected for
Blackboard delivery with significant cost savings
7. 7
With Built-in Synchronous Collaboration
web
conferencing
Virtual
classes, webinars,
professional
development, blen
ded learning
enterprise
instant
messaging
Impromptu
meetings, one-to-
one collaboration,
student help and
services
voice
authoring
Personalized
coaching,
Facilitation, voice
feedback
mobile
collaboration
Live participation
in classes &
meetings on a
mobile device –
3G and Wi-Fi
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Classroom training Administrative LMS
Solution: a continuous virtual training platform with synchronous and
asynchronous capabilities
Simulates the classroom experience at reduced cost
Interactive online tools foster collaboration, engagement, and
social learning
Replaced classroom training events @ est cost of $80,000/course
Additional savings realized in areas of decreased content
production time, decreased content distribution costs, and
decreased time spent on course revisions
The “gap” is effectively filled
Challenge: Reduce or eliminate travel / reduce costs but
keep interactivity and learning outcomes high
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Challenge: Needed a cost effective training delivery
strategy for residence based program and global
employees
• Training team’s responsibilities expanded from residence based
Academy to worldwide employees – started with Pilot of Blackboard
• Beyond WBT - needed flexibility, collaboration, and interactivity to
support learners in residence and at a distance
• All pre and post work on Blackboard – fosters continuity between in
person training, increases access to information, increases adoption
– “Everyone shows up prepared”
– Access to online instruction saves the time and expense that
would be required if face-to-face classroom instruction was the
only option
– Central repository for content provides easy access to and
management of training content
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• Field based employees – continuously changing regulations and
guidelines > 65 courses offered annually
• Ease of Access ~ Consistency of Message ~ Team and Individual
Learning ~ Blended Experience
• RESULTS
• Reduced Travel Costs ($1,000,000)
• Increased Surveyor Productivity
• Increased course volume (increase of 56% year over year)
• Increased # of surveyors through training (1,200 in first year)
Challenge – Train a team spread over 12 time zones –
ensure consistent, high quality experience
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• How do we in training and development
respond?
• Can we leverage new technologies to reinvent
training delivery to make it more relevant and
impactful?
• What ideas has this workshop provided for you
and for your agency
• Consider identifying 3-5 classroom courses –
launch a pilot on Blackboard
How Do We Adapt:
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THANK YOU for joining us today!
Contact information:
Jenny Roth
jennifer.roth@blackboard.com
703-395-6436
Editor's Notes
The People tool is the access point for your academic network. From here you can search for users, within your institution or across institutions. You can also manage your own academic networks. For each institution, you’ll be able to see the rosters of your courses and your organizations. Additionally, you’ll be able to see all the members of the Social Learning Spaces you belong to, and any individual connections you made by following other Blackboard Social users.
We also work with a number of large Federal agencies – and one in particular has a heavy focus on medical training.They were faced with a challenge of greatly reduced travel budgets- but a need for continuous training of a geographically disbursed employee population.Their traditional training methods were a combination of face to face classroom and self paced elearning delivered out of their administrative LMS – they had a huge gap that needed to be filled – a need to move training online to reach more employees – especially those in more remote areas- and a need for a very interactive type of training delivery because the subject matter is complex and subjective.Through the implementation of our solution they’ve been able to effectively simulate the classroom experience – to offer facilitated online training experiences with a mix of an asynch continuous learning environment blended with our synchronous real time online classroom capabilities.Subjective clinical/ medical content requires high interaction amongst learners – need for collaborative learning
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