1. MARKETING How will customers find you and what will you say to them Satish Madhira
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3. MARKETING: HELPS FILL THE PROSPECT FUNNEL Universe of prospective customers Has a need (Prospect) Marketing Pays or commits for service(Customer) Target segment (Suspect)
4. PREAMBLE: CUSTOMERS BUY SOLUTIONS- NOT PRODUCTS OR SERVICES Product Problem being solved Hammer Hole Walkman Portable music Car Personal transport Rolex, RollsRoycee ??
8. STEP 3: GET THE RIGHT ATTRIBUTE MAP FOR THE PRODUCT OR SERVICE Source of attribute map concept: The Enterpreneurial Mindset, Rita Gunther Mcgrath Case study: Cornerstone shirts Basic Discriminator Energizer Positive Non-negotiable Delivery within 1 day Differentiator Odd-sizes availability Customized shirts Exciter Premium shirts at 50% the cost of its competitors Negative Tolerable Cant try the shirt I need Disatisfier Low brand recall Enrager None Neutral So What? Presence of ties and belts Parallel Can sell other customizable products