Business agility helps accelerate digital transformation by enabling organizations to adapt quickly to changing market conditions. Some key ways include embracing an agile mindset, establishing cross-functional teams, adopting lean startup principles, and gaining insights through data analytics to enable fast execution. Combining business agility practices with digital technologies like automation, cloud, and big data allows organizations to innovate rapidly, scale efficiently, and maximize value for customers and stakeholders.

1. How Business Agility helps in Accelerating
Digital Transformation?
PMI Mumbai Chapter
July 2020
Gaurav Dhooper
gauravdhooper@yahoo.co.in
https://www.linkedin.com/in/gaurav-dhooper-pal-i®-pmi-acp®-safe4®-csm®-lss-gb-b871a5a/

2. Agenda
• Business Agility (BA)
• BA Domains
• BA Frameworks- Freedom of Selection
• Business Value and Value Streams
• Core Competencies of BA
• Measuring BA
• Digital Transformation (DT)
• Pillars of DT
• Digital Ecosystem & BA
• Nexus between BA and DT
• Digital Business Agility
• Organizational Benefits of BA

3. Business Agility (BA)
Ability to manage changes through adaptive mindset and
organizational intelligence
“The quality that allows an enterprise to embrace market and
operational changes as a matter of routine.”- Forrester
As per Forrester, Seventy percent of the companies that existed on
the Fortune 1000 list ten years ago are no longer in service—the
number one cause being the inability to adapt to change.
Asked to rank business drivers, 70% of software firms and 68% of
companies in other industries identify business agility as one of
the three most important initiatives.- CIO Insight
Image Source:
https://medium.com/@mikebeedle/9-agilities-for-
true-business-agility-374fb29393d5

4. BA Domains
• Leadership- Strategic Agility, One Team mindset
• Operations- Structural, Process & Enterprise Agility
• Individuals- Growth mindset, Ownership & Accountability
• Relationship- Workforce, Partners
• Customers- Reason for existence
• Organizational Intelligence
 Knowledge Management
 Organizational Learning Creates the
right environment for
agile teams to thrive
and inspires them to
take ownership of their
work and also learn fast
from customers

5. BA Frameworks
True business agility comes from freedom, not frameworks.- PMI®
• SAFe Business Agility Framework
• Lean Startup
• Lean Business Agility Framework
• LeSS
• Spotify
• Enterprise Scrum
• Disciplined Agile (DA)

6. Business Value
Source: https://www.scrum.org/resources/evidence-based-management

7. Value Streams
• Value proposition
• How a stakeholder will receive value from an organization
• Outside-in view
• Cross-mapped to stakeholders and capabilities

8. Core Competencies of BA
Source: https://www.scaledagileframework.com/business-agility/

9. Measuring BA
• Adaptive Funding Models- Based on Business Outcomes
• Value Streams- Maximizing Value creation
• Relentless Improvement- Through culture of learning & experimentation
• Collective ownership- Shapes Organizational Strategy
• MVP Test- Prototype testing
• OKRs- Collaborative goal setting tool
Source: Business Agility Report- https://www.solutionsiq.com/resource/white-paper/2019-business-agility-report/

10. Digital Transformation (DT)
Digital Transformation is the use of
new, fast and frequently changing
digital technology to solve
problems. It is about transforming
processes that were non digital or
manual to digital processes
Image Source: https://itpeernetwork.intel.com/intels-digital-transformation/#gs.8wem8l
Image Source: The Nine elements of Digital Transformation
http://metamorphosis.com.bd
MIT Sloan Management Review

11. Steps for Successful DT
• Build a leadership coalition
• Define an end state or define the new business process
• Build a transformation roadmap
• Adapt and learn
• Identify KPIs to measure effectiveness of the initiative

12. Pillars of DT
• Stability
• Reliability
• Agility
• Speed
Customer Experience
Source: https://www.convergetechmedia.com/the-4-pillars-of-digital-transformation-stability-reliability-agility-and-speed/

13. Digital Ecosystem & BA- For acceleration
• Automation & HyperAutomation
 Change in Demand and Supply
 Variability in outcomes
 Scalability and Extensibility
 Organization Culture
• Cloud
 Innovation Rate
 Flexibility and Scalability
 FORCE approach (Flexible, Original, Real-Time, Cloud Ecosystem) for maximizing value-
(https://www.forbes.com/sites/forbesdallascouncil/2019/02/01/how-to-maximize-your-benefits-with-cloud-computing/#1f3ee3cc5091)
 Downtime and Data Recovery
• Big Data and Analytics (https://www.svds.com/big-data-agility/)
 Data-driven actionable insights
 Buying Agility- Linear Scale-out cost, Opex vs Capex, Ease of Purchase
 Architectural Agility- Schema on read, Rapid Deployment
 Developer Agility- Concision, Easier to Test
Gartner predicts that by 2024, organizations will lower
operation costs by 30% by combining hyperautomation
technologies with redesigned operational processes. RPA
market to reach $2.7B by 2022 and $10.7B by 2027
Gartner predicts worldwide public cloud services market to
grow from $182.4B in 2018 to $331.2B in 2022, attaining a
CAGR of 12.6%
CISION PR Newswire (Valuates Reports)
predicts global Big Data and Business
Analytics market to reach $512.04B by 2026,
growing at a CAGR of 14.8% between 2019-
2026

14. Nexus between BA and DT
• Ownership of living assets
• Small, cross-functional teams
• Minimum viable product
• User-centered design
• Customer engagement
• DevOps
• Test and Run culture
Source: https://executive.mit.edu/blog/for-true-digital-transformation-businesses-must-embrace-agility

15. Digital Business Agility
• Determined by Agility and Speed of Innovation
• Hyperawareness- Detect and monitor changes
• Informed Decision- Mature data analytics capabilities
• Fast execution- Adopting Lean-startup principles
Source: https://www.imd.org/research-knowledge/articles/digital-business-agility-and-workforce-transformation/

16. Organizational Benefits of BA
• Stability
• Reliability
• Agility
• Speed
Customer Experience
Source: The Business Agility Report 2nd Edition, 2019
• Customer Satisfaction
• Employee Satisfaction
• Market Success
• Collaboration and Communication
• Ownership Accountability
• Adaptive Leadership
• Better Ways of Working (WoW)
• Motivation
• Resiliency and Sustainability