Introduction to Agile Mindset Change - Fernando M. Barrancos
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A quick introduction to the cognitive behavior model and its impact on the adoption of an Agile mindset. Lightning Talk at Princeton Lean Coffee - An Agile Meetup Group. 25-Sep-2019 - Fernando M. Barrancos
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Introduction to Agile Mindset Change - Fernando M. Barrancos
- 1. Agile Mindset, Change or Die. Fernando M. Barrancos Sep 2019
- 2. What is a Mindset? Practices Principles Values Behaviors & Habits Beliefs & Convictions Views of Self & Identity
- 3. “… there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle, than to initiate a new order of things. For the reformer has enemies in all those who profit by the old order, and only lukewarm defenders in all those who would profit by the new order.” Niccolo Machiavelli “The Prince” Image Source: Wikimedia
- 4. Cognitive Behavior Model THOUGHTS EMOTIONS ACTIONS RESULTS Adapt to Change, Time to Market, Customer Satisfaction Employee Satisfaction, Innovation, Predictability, Responsiveness
- 5. Cognitive Bias http://chainsawsuit.com/comic/2014/09/16/on-research/ “Some people, if they don’t already know it, you can’t explain it to them.” Yogi Berra
- 6. Changing Behavior THOUGHTS EMOTIONS ACTIONS Training Invitation Open Space Coaching Open Questions Intimidation Burning Platform Inspire Environment Psychological Safety Coercion Rewards Reorganization New Habits RESULTS
- 7. What worked in your organization?
- 8. Further Reading • Evolvagility. Growing an Agile Leadership Culture from the Inside Out. Michael Hamman. • Helping People Change. Richard Boyatzis, Melvin Smith, Ellen Van Oosten. • Co-Active Coaching. Henry Kimsey-house, Karen Kimsey-House, et alt. • Mindset. The New Psychology of Success. Carol Dweck. • Drive: The Surprising Truth About What Motivates US. Daniel H Pink.
- 9. Thank you!Fernando M. Barrancos Certified Professional Coach CSP, CSM, CSPO, SPC4 ICP-ACC, ICP-ATF Fernando@Agillium.com www.linkedin.com/in/barrancos Be the change you want to see in the world Ghandi (attr.)
Editor's Notes
- The mind seeks to match patterns and make things predictable ►We delight in certainty ►Awareness of how our mind works leads to better effectiveness Results Time to Market Customer Satisfaction Employee Satisfaction Innovation Predictability Responsiveness
- Understand how they think. And explain things in a way that suits their thinking, their basic assumptions about....life. Ref: https://betterhumans.coach.me/cognitive-bias-cheat-sheet-55a472476b18 Bias - Pros Information overload sucks, so we aggressively filter. Lack of meaning is confusing, so we fill in the gaps. Need to act fast so we jump to conclusions. We try to remember the important bits. Bias – Cons Some of the information we filter out is actually useful and important. We sometimes imagine details that were filled in by our assumptions. Quick decisions can be unfair, self-serving, and counter-productive. Our memory reinforces errors.
- Coercion => Compliance Resentment Intimidation => Fear => Low Creativity, Low Engagement Visioning, etc. => High Engagement Thoughts Shape the paths: war room Make small successes visible Shine a spotlight on the early signs of success. Celebrate Learning Growth Mindset Shrink the Change Nelson Mandela "Education is the most powerful weapon which you can use to change the world." Emotions Negative emotions are effective to motivate people to tackle short-run challenges that require clear, forceful action. They’re less effective when people need to think flexibly or creatively Actions Build Habits Checklists