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Recruitment Refresher Training

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Emma Mirrington
Emma Mirrington

Useful presentation from Sue Kellaway which focuses on Line Manager recruitment refresher training. It can be delivered in four hours which is great for time pressed Managers!

Business
1 of 41
Recruitment and Selection Refresher Sue Kellaway
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Introductions ,[object Object],[object Object]
Why have a recruitment process? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Future of Recruitment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Job Descriptions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Person Specifications ,[object Object],[object Object],[object Object],[object Object],[object Object]
Competences - Communications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competences – Team Player ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Team Player ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
How do we Source Applicants? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Measure Success? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Shortlisting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Purpose of an Interview ,[object Object],[object Object],[object Object]
Criteria-Based Behavioural Interviews ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What makes a good Interview? ,[object Object],[object Object],[object Object]
What makes a good Interview? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Communication in an Interview ,[object Object],[object Object],Verbal communication Not interrupting, letting finish answers, not tutting, reflect back what they have said to show understood, clear expressions, straight forward questions, one question at a time, one person speaking at a time
First Impressions? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Hints and Tips – Do’s ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Hints and Tips – Don’t ,[object Object],[object Object],[object Object],[object Object],[object Object]
Probing Criteria/Skill = Able to do… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opening an Interview- the Chair’s Role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outline Interview Plan ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Question types ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Working Through the Question Funnel ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Question Funnel OPEN CLOSED PROBING PROBING What do you do? Tell me about your job? What are your key responsibilities? What are your daily tasks? What do you enjoy most? …Least? Can you give me an example? What happened? What did you do? What was the outcome? What did you learn? Was it successful ? Evidence of Success?
Interpersonal skills Analytical skills/problem solving Management skills Interview Overview
A good Interview – the Chair’s role. ,[object Object],[object Object],[object Object],[object Object]
Closing an Interview – the Chair’s role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Assessment – using Interview grids ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Exercise- have go! (1) ,[object Object],[object Object],[object Object],[object Object],[object Object]
Exercise- have go! (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Diversity – Is it important? ,[object Object],[object Object],[object Object],[object Object]
Two Ticks Scheme ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],Points to Consider
Typical Issues(1) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Typical Issues (2) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary, Close and Evaluations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Final Summary Tips on Interviewing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Questions?

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Recruitment Refresher Training

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  • 27. The Question Funnel OPEN CLOSED PROBING PROBING What do you do? Tell me about your job? What are your key responsibilities? What are your daily tasks? What do you enjoy most? …Least? Can you give me an example? What happened? What did you do? What was the outcome? What did you learn? Was it successful ? Evidence of Success?
  • 28. Interpersonal skills Analytical skills/problem solving Management skills Interview Overview
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Editor's Notes

  1. Lessons are : interviews are best when relaxed as you need to get to the real person and that’s the best way most difficult probing questions are best placed nearer end of interview when candidate at most relaxed and off guard Many of you gradually turned around to make good eye contact As you progresses, became more friendly, nodding, smiling at each other– all interviews should be like that noise level in group rose – nerves even amongst friends and colleagues! Instructions on slide simple yet you kept looking to check what you were meant to be doing – yet interviews have more complex aims and yet you have no plan, nor prep in many cases Best intros with most detail from those who took notes Remember this – this is your interview in microcosm
  2. Red lettering – this is the HARD data – what you shortlist against Green lettering – SOFT data that’s what you interview against or assess with tests, exercises etc