The Value Part
Comment on a service organization that provides for you. My favorite is the local hardware
store. They carry a ton of different items. I go in and ask for something and they normally carry
it and will sell me just the amount I need. Home Depot will sell me the item in a 100 unit box
when I only need 10 pieces.
Do service organizations add value to society? Well, according to the MA Dept of Revenue, over
85% of the persons who filed MA Income Taxes, their primary (largest) source of income came
from a service organization. Massachusetts would be in deep trouble financially if there were
only a few service organization were paying wages in this state.
Do you think the US economy needs service organizations?
Solution
With constant technological advancements and the increasing need of producing a steady stream
of revenue from ongoing contracts instead of having a single payment coming from a sold
manufactured product, more and more companies are adapting to the idea of transforming their
age-old traditional manufacturing business to a product-service system. The businesses are now
shifting to a subscription pricing model from the existing lump-sum one-time payment systems.
Talking about the servitisation of products, service industries such as hospitality, retail, banking,
health, information technology, education, etc. focus on service aspect of the business more than
the product aspect. These industries are mass employment providers and heavily invest in their
human capital. Service organisations make use of the skillset, knowledge, experience and talent
of their human resources to produce valuable outcomes for their customers. Whereas,
manufacturing organisations are accused of exploiting depleting natural resources by using them
as raw materials and in return, adversely affects the environment and adding to the prevailing
environmental issues such as pollution and global warming.
The importance of the service organisations in the US economy can be measured by the fact that
in the latest list of Fortune 500 companies, there are more number of service organisations than
number of manufacturers and product-based organisations in comparison to the fortune 500 lists
of past decades. Today, no company can boast of being just a product-based organisation.
Service has become an inseparable component of the product offering. As mentioned in the case,
according to the Massachusetts Department of Revenue, over 85% of the people who filed MA
income taxes had their primary income source coming from a service organisation. This shows
the huge employment opportunities that the service organisations have to offer in the economy.
There is no denying that the relative importance of service is increasing in the product offering of
many organisations. Take the example of IBM that treats its business as a service business
instead of a manufacturing business. Inspite of being in the business of manufacturing of
computers, the management of IBM over .
There is a lack of spirituality in a person that cheats because they.pdf
1. There is a lack of spirituality in a person that cheats because they do not trust in their abilities to
get the job done correctly, but also they do not respect the teacher, nor have the faith in the
institution. When I was a child (7 years old) my best friend asked me to help him with his
homework. I did half of his math assignment while he did the other half. We did this because we
wanted to go outside and play and we couldn’t until he finished his work. His mother caught us
because we wrote our number 8 differently. She reported her son to her teacher and told my
mother. We were in big trouble, but it was an important moment in both of our lives because we
learn a valuable lesson that I still carry with me today. I have tough question for you. What
would you do if you knew one of your classmates was cheating, what could or would you do
about it?
Solution
It's an honor code violation.
When facing such scenarios, what matters is what you value the most.
What matters most? Your friend or your values?
I myself, consider honesty to be one of the most important values that could exist.
I knew my classmate wasnt being honest with himself. I like to believe he came to respect me for
that. If a friend of mine cheated and boasted then I would confront him. I would give him the
opportunity to confess (In hindsight, it's something I should have done for my classmate). If
such friend didn't confess, I would try to find another way for my friend to face the
consequences of his acts by himself.
If all else fails, I would gather any evidence I could and definitely expose his dishonesty. I
certainly don't want to lose a friend, but I wouldn't be able to respect myself if I didn't stay true
to my values.
