Faris Alami\'s presentation at the Charles H. Wright Museum Of African American Partial hand out. this is a 3 HR workshop that was presented to over 150 HR and SR. Executive audience.
9. • Palestinian born in Kuwait
• Three months after the 1st Gulf War, came to the U.S.
• Started several businesses in Arizona while attending college
• Held Executive positions in small and big box retailers such as
Pure Beauty and Macy’s
• Turned around several companies and divisions
• Ran Troy staffing company
• Formed Integration Systems Management, Inc. in 2003
• Over 35 Professional Awards and 36 Educational Awards such
• Married with two children
9www.myISMinc.com
About Faris Alami
12. • Culture generally refers to patterns of
human activity and the symbolic
structures that give such activity
significant importance. (learned values,
beliefs and thought patterns to a
member of any social group)
• Determines how we view and perceive
ourselves and others around us.
www.myISMinc.com 12
Culture
18. 18www.myISMinc.com
Latino Population
Type of origin Number Percent
Total 44,252,278 100.0
Mexican 28,339,354 64.0
Puerto Rican 3,987,947 9.0
Cuban 1,520,276 3.4
Dominican 1,217,225 2.8
Central American 3,372,090 7.6
South American 2,421,297 5.5
Other Hispanic 3,394,089 7.7
Source: U.S. Census Bureau, 2006 American Community Survey
19. www.myISMinc.com 19
Arabs In The U.S
*Excludes persons who identify as Chaldeans, Assyrians, or other Christian minorities in. Iraq
Based on Zogby International Survey
20. www.myISMinc.com 20
Arab American Religion
Religious Affiliations of Arab Americans
*Catholic include Roman Catholic, Maronite, and Melkite (Greek Catholic)
**Orthodox includes Antiochian, Syrian, Greek, and Coptic Based on Zogby International Survey (2002)
21. • Arab Americans with at
least a high school
diploma number 85 %.
• More than 40% Arab
Americans have a
bachelor’s degree or
higher
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Arab American Education
Source: U.S. Census Bureau, Census 2000
22. • 17% percent of Arab
Americans have a post-
graduate degree.
• Of the school-age population,
13% are in pre-school, 58%
are in elementary or high
school, 22% are enrolled in
college, and 7% are
conducting graduate studies.
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Arab American Grads
Source: U.S. Census Bureau, Census 2000
24. • 40.2 Million (13.4%)
• 61.4 (14.6 %) Projected by 2050
• Largest Minority in Michigan
• 81% Have a HS Diploma
• 18% Have a Bachelor Degree or higher
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African American/ Black Education
Source: U.S. Census Bureau, Census 2006
26. Self awareness
Awareness of your and
others’ support systems
Openness to acknowledge
your biases
Engage with others who are
different from you
Ongoing, repeat all
four steps
26www.myISMinc.com
Bridging Cultures: The ISM™ Approach
28. Ethnicity Tell me what you think?
Family Role
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
29. Ethnicity Tell me what you think?
Friends Role
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
30. Ethnicity Tell me what you think?
Society Role
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
31. Ethnicity Tell me what you think?
Gender Role
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
32. Ethnicity Tell me what you think?
Education Role
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
33. Ethnicity Tell me what you think?
Unspoken Rules
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
34. Ethnicity Tell me what you think?
Spoken Rules
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
35. Ethnicity Tell me what you think?
Religion
• African American/ Black
• Hispanic American
• White American
• Arab American
• Asia
• India
• Others
37. 7 Steps™ To Build A Learning
Community and Avoid Clash
• Listen to their side
• Understand their point of view
• Learn about their important points
• Ask them questions
• Engage them in the process
• Align the situation with local expectation
• Repeat
38. In his book, Patrick Lencion says:
• Absence of trust
• Fear of conflict
• Lack of commitment
• Avidness of accountability
• Inattention to results
38www.myISMinc.com
The Five Dysfunctions of a Team
43. • Create a dialog on culture issues
• Conduct regular surveys
• Create a forum/ roundtable
• This is a process
• Actions
• Anticipation
• Ongoing
43www.myISMinc.com
Takeaways
44. • Train the trainer for dialog on culture issues
• Conduct regular surveys
• Create forum/ roundtable
• Bring outside resources
• Ongoing coaching/consulting
• Custom workshops
44www.myISMinc.com
What ISM Can Do For You?