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UOP PHL 320 Final Exam Guide (New, 2017) NEW
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1. An automobile company decides to do its bit for
the environment by introducing new models of
electric cars. The company’s long-term goal is to
eventually stop manufacturing gasoline cars and
focus on manufacturing electric cars. The
managers of the company reached this decision
after critically evaluating the effects of car fluids
and car emissions on the environment. They
promise to do everything within their power to
reduce the company’s carbon footprint. Which of
the following approaches does this scenario
illustrate?
The defensive approach
The obstructionist approach
The egoistic approach
The accommodative approach
2. Which of the following takes place in the final
stage of the decision-making process?
Ranking the various alternatives in order of
practicality
Examining why any expectations for a decision
were not met
Giving middle managers sufficient resources to
achieve a goal
Making minor decisions related to the chosen
alternative
3. Which of the following is the first step in the
decision-making process?
Generating alternatives for a decision
Realizing the need for a decision
Assessing alternatives
Seeking feedback
4. Which of the following terms refers to an
approximate assessment of the credibility of a
claim?
Hypothetical imperative
Initial plausibility
Background information
Categorical imperative
5. Which of the following is a practice that would
help foster creativity in an organization?
Withholding feedback, regardless of whether it is
constructive or unconstructive
Rewarding employees who come up with
innovative ideas
Holding on to unproductive ideas instead of
eliminating them
Avoiding the use of contests to encourage
employees for fear of promoting unhealthy
competition
6. A cosmetics company has manufactured a new
range of skin care products. The top management
wants to create a common tagline for the entire
range of products and therefore decides to get the
managers of the company involved in the decision-
making process. It conducts a number of sessions
in which the managers are asked to work together
and think of innovative taglines for the products
and share their ideas with the rest of the group.
Group members are specifically asked to be open
to all ideas, however offbeat they may be. The
members of the group are then asked to pick a
tagline after debating the pros and cons of the
most popular ideas. This scenario illustrates
__________.
The nominal group technique
The Delphi technique
Brainstorming
Delayering
7. The top management of a cereal manufacturing
company wants to change the packaging of their
products and appeal to attract a younger age
group. Since the company is located in three cities,
the top management wants the managers from
each city to weigh in and give their suggestions for
improvement. A group leader is first picked, and
the problem to be solved is written down. After
this, a questionnaire is e-mailed to all the
participating managers. The managers are asked
to list down solutions to the problem and e-mail
the questionnaire back to the group leader. This
scenario illustrates the first few steps of __________.
the nominal group technique
the Delphi technique
brainstorming
production blocking
8. __________ are often considered to be the most
critical stakeholder group.
Managers
Employees
Customers
Suppliers
9. Which of the following rules of ethical decision
making focuses on providing the greatest good for
the greatest number of people?
The justice rule
The golden rule
The utilitarian rule
The moral rights rule
10. __________ is a written approach to creative
problem solving and decision making.
The nominal group technique
Brainstorming
The Delphi technique
Groupthink
11. In which of the following approaches to social
responsibility do managers often put their own
interests first and cause other stakeholders to be
harmed yet manage to stay within the law and
abide by legal requirements?
The accommodative approach
The obstructionist approach
The proactive approach
The defensive approach
12. When would an argument be considered valid?
When it is impossible for the premise to be true
and the conclusion to be false
When the premise of the argument is
unquestionably true
When the argument is sound
When it is impossible for the conclusion to appear
after the premise
13. Which of the following is the final step in the
decision-making process?
Learning from feedback
Generating alternatives
Recognizing the need for a decision
Implementing the selected alternative
14. Which of the following is true of a good
inductive argument?
The lesser the support the premise provides for
the conclusion, the stronger is the argument.
The premise of a good inductive argument
demonstrates its conclusion.
The greater the support the premise provides for
the conclusion, the weaker is the argument.
The premise of a good inductive argument
supports its conclusion.
15. Which of the following is a question to be asked
when one is presented with a claim?
When does the claim become a true statement?
When does the content of the claim pose a
credibility problem?
Does the claim speak about one particular subject?
What is likely to happen if the claim is examined in
detail?
16. Which of the following practices should be
avoided by managers who aim to foster creativity
in their organizations?
Giving employees the opportunity to experiment
with radical ideas
Allowing employees to make mistakes and learn
from them
Attempting to speed up a creative solution to a
problem
Encouraging creative employees to take risks
17. Which of the following statements is an
example of a subjective claim?
There is life after death.
Mozart is the greatest musical composer to have
lived.
The earth is round.
Aliens exist in other galaxies in the universe.
18. The management of a small-scale cosmetics
company wants to increase awareness of their
brand and its products in the market. They decide
to choose between two alternatives: either launch
a new advertising campaign on social media or
offer promotional discounts in select stores. They
conduct research on which of these two
alternatives would be the most viable for the
company. They compare the potential costs and
potential benefits of each alternative. In this
scenario, which of the following criteria is being
evaluated by the management of the company?
Legality
Ethicalness
Innovative capacity
Economic feasibility
19. Identify the unstated premise in the following
argument: John is indifferent and has a laid-back
approach to work. John should be fired.
Employees who strictly follow their company’s
work policy will never be fired.
John should be fired because he is violating
company policy.
John is not only indifferent but also has a laid-back
approach to work.
Anyone who is indifferent and has a laid-back
approach to work must be fired.
20. The two factors that are used to assess the
credibility of claims are claims themselves and
their__________.
Sources
Soundness
Validity
Premises
21. Which of the following serves as the most
reliable source of information about the world in
general?
The background information one possesses
One’s own observations
Things that one learns from others
One’s personal interests
22. __________ refers to a decision maker’s ability to
discover unique and original ideas that lead to
viable courses of action.
Problem formulation
Creativity
Problem identification
Strategy
23. Which of the following occurs as a result of
group members’ being unable to simultaneously
understand all the alternatives that are generated
in a brainstorming session?
Groupthink
Production blocking
Feedback control
Delayering
24. The term __________ refers to the inner guiding
moral values, beliefs, and principles used by a
person to examine a situation and govern his or
her behavior.
Bias
Ethics
Autonomy
Authority
25. Which of the following statements is an
example of an objective claim?
The sun sets in the west.
A dog is man’s best friend.
Shakespeare was a better poet than Milton.
Summers in California are very warm.
26. When a firm exhibits the highest degree of
social responsibility, it has most likely adopted
__________.
The proactive approach
The accommodative approach
The defensive approach
The obstructionist approach
27. Creativity is most likely to result when:
Managers constantly monitor talented employees.
Employees are given the freedom and opportunity
to take risks.
Employees are prevented from making mistakes.
Managers try to speed up the process of working
on a creative solution.
28. Identify the unstated conclusion in the
following argument: The most hardworking
employee in the company will receive the
Employee of the Year award. Doug has been
working exceptionally hard all year round.
Doug has not yet received an award from the
company.
Doug is the most hardworking employee in the
company.
Doug will win the Employee of the Year award.
Hardworking employees win the Employee of the
Year award.
29. Identify the conclusion in the following
argument: Mark always leaves his phone at home
when he goes to the gym. He has not been
answering any calls in the past hour, so he is at the
gym.
Mark leaves his phone at home when he goes to
the gym.
Mark has not been answering calls.
Mark does not answer calls when he is at the gym.
Mark is at the gym.
30. A(n) __________ presents a consideration for the
acceptance of a claim.
Argument
Opinion
Issue
Fact

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Uop phl 320 final exam guide

  • 1. UOP PHL 320 Final Exam Guide (New, 2017) NEW Check this A+ tutorial guideline at http://www.uopassignments.com/phl-320- uop/phl-320-final-exam-guide-recent For more classes visit http://www.uopassignments.com/ 1. An automobile company decides to do its bit for the environment by introducing new models of electric cars. The company’s long-term goal is to eventually stop manufacturing gasoline cars and focus on manufacturing electric cars. The managers of the company reached this decision after critically evaluating the effects of car fluids and car emissions on the environment. They promise to do everything within their power to reduce the company’s carbon footprint. Which of the following approaches does this scenario illustrate? The defensive approach The obstructionist approach The egoistic approach The accommodative approach
  • 2. 2. Which of the following takes place in the final stage of the decision-making process? Ranking the various alternatives in order of practicality Examining why any expectations for a decision were not met Giving middle managers sufficient resources to achieve a goal Making minor decisions related to the chosen alternative 3. Which of the following is the first step in the decision-making process? Generating alternatives for a decision Realizing the need for a decision Assessing alternatives Seeking feedback 4. Which of the following terms refers to an approximate assessment of the credibility of a claim? Hypothetical imperative Initial plausibility Background information
  • 3. Categorical imperative 5. Which of the following is a practice that would help foster creativity in an organization? Withholding feedback, regardless of whether it is constructive or unconstructive Rewarding employees who come up with innovative ideas Holding on to unproductive ideas instead of eliminating them Avoiding the use of contests to encourage employees for fear of promoting unhealthy competition 6. A cosmetics company has manufactured a new range of skin care products. The top management wants to create a common tagline for the entire range of products and therefore decides to get the managers of the company involved in the decision- making process. It conducts a number of sessions in which the managers are asked to work together and think of innovative taglines for the products and share their ideas with the rest of the group. Group members are specifically asked to be open to all ideas, however offbeat they may be. The members of the group are then asked to pick a
  • 4. tagline after debating the pros and cons of the most popular ideas. This scenario illustrates __________. The nominal group technique The Delphi technique Brainstorming Delayering 7. The top management of a cereal manufacturing company wants to change the packaging of their products and appeal to attract a younger age group. Since the company is located in three cities, the top management wants the managers from each city to weigh in and give their suggestions for improvement. A group leader is first picked, and the problem to be solved is written down. After this, a questionnaire is e-mailed to all the participating managers. The managers are asked to list down solutions to the problem and e-mail the questionnaire back to the group leader. This scenario illustrates the first few steps of __________. the nominal group technique the Delphi technique brainstorming production blocking
  • 5. 8. __________ are often considered to be the most critical stakeholder group. Managers Employees Customers Suppliers 9. Which of the following rules of ethical decision making focuses on providing the greatest good for the greatest number of people? The justice rule The golden rule The utilitarian rule The moral rights rule 10. __________ is a written approach to creative problem solving and decision making. The nominal group technique Brainstorming The Delphi technique Groupthink
  • 6. 11. In which of the following approaches to social responsibility do managers often put their own interests first and cause other stakeholders to be harmed yet manage to stay within the law and abide by legal requirements? The accommodative approach The obstructionist approach The proactive approach The defensive approach 12. When would an argument be considered valid? When it is impossible for the premise to be true and the conclusion to be false When the premise of the argument is unquestionably true When the argument is sound When it is impossible for the conclusion to appear after the premise 13. Which of the following is the final step in the decision-making process? Learning from feedback Generating alternatives Recognizing the need for a decision
  • 7. Implementing the selected alternative 14. Which of the following is true of a good inductive argument? The lesser the support the premise provides for the conclusion, the stronger is the argument. The premise of a good inductive argument demonstrates its conclusion. The greater the support the premise provides for the conclusion, the weaker is the argument. The premise of a good inductive argument supports its conclusion. 15. Which of the following is a question to be asked when one is presented with a claim? When does the claim become a true statement? When does the content of the claim pose a credibility problem? Does the claim speak about one particular subject? What is likely to happen if the claim is examined in detail? 16. Which of the following practices should be avoided by managers who aim to foster creativity in their organizations?
  • 8. Giving employees the opportunity to experiment with radical ideas Allowing employees to make mistakes and learn from them Attempting to speed up a creative solution to a problem Encouraging creative employees to take risks 17. Which of the following statements is an example of a subjective claim? There is life after death. Mozart is the greatest musical composer to have lived. The earth is round. Aliens exist in other galaxies in the universe. 18. The management of a small-scale cosmetics company wants to increase awareness of their brand and its products in the market. They decide to choose between two alternatives: either launch a new advertising campaign on social media or offer promotional discounts in select stores. They conduct research on which of these two alternatives would be the most viable for the company. They compare the potential costs and potential benefits of each alternative. In this
  • 9. scenario, which of the following criteria is being evaluated by the management of the company? Legality Ethicalness Innovative capacity Economic feasibility 19. Identify the unstated premise in the following argument: John is indifferent and has a laid-back approach to work. John should be fired. Employees who strictly follow their company’s work policy will never be fired. John should be fired because he is violating company policy. John is not only indifferent but also has a laid-back approach to work. Anyone who is indifferent and has a laid-back approach to work must be fired. 20. The two factors that are used to assess the credibility of claims are claims themselves and their__________. Sources Soundness
  • 10. Validity Premises 21. Which of the following serves as the most reliable source of information about the world in general? The background information one possesses One’s own observations Things that one learns from others One’s personal interests 22. __________ refers to a decision maker’s ability to discover unique and original ideas that lead to viable courses of action. Problem formulation Creativity Problem identification Strategy 23. Which of the following occurs as a result of group members’ being unable to simultaneously understand all the alternatives that are generated in a brainstorming session?
  • 11. Groupthink Production blocking Feedback control Delayering 24. The term __________ refers to the inner guiding moral values, beliefs, and principles used by a person to examine a situation and govern his or her behavior. Bias Ethics Autonomy Authority 25. Which of the following statements is an example of an objective claim? The sun sets in the west. A dog is man’s best friend. Shakespeare was a better poet than Milton. Summers in California are very warm. 26. When a firm exhibits the highest degree of social responsibility, it has most likely adopted __________.
  • 12. The proactive approach The accommodative approach The defensive approach The obstructionist approach 27. Creativity is most likely to result when: Managers constantly monitor talented employees. Employees are given the freedom and opportunity to take risks. Employees are prevented from making mistakes. Managers try to speed up the process of working on a creative solution. 28. Identify the unstated conclusion in the following argument: The most hardworking employee in the company will receive the Employee of the Year award. Doug has been working exceptionally hard all year round. Doug has not yet received an award from the company. Doug is the most hardworking employee in the company. Doug will win the Employee of the Year award. Hardworking employees win the Employee of the Year award.
  • 13. 29. Identify the conclusion in the following argument: Mark always leaves his phone at home when he goes to the gym. He has not been answering any calls in the past hour, so he is at the gym. Mark leaves his phone at home when he goes to the gym. Mark has not been answering calls. Mark does not answer calls when he is at the gym. Mark is at the gym. 30. A(n) __________ presents a consideration for the acceptance of a claim. Argument Opinion Issue Fact