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Who is the users’ target for high
performance tyres?

   Estoril July 2011
TNS Automotive, expert in Automotive
research…
 TNS – a worldwide market research institute
  Leader in Automotive Ad hoc research in Europe
  200 researchers dedicated to Automotive in Europe

 Area of market research expertise
   Market understanding
   New product development
   Brand and communication
   Customers and employees satisfaction

            Working with the leading companies in the
                      Automotive sector
                                                        2
Our Clients




              3
Understanding the car market
By carrying out numerous studies with key players in the automotive
sector, we have created a solid knowledge base of market
expectations and motorist profiles.
Learning shared today gained from our exploratory research
programs conducted throughout Europe over the last couple of
years.

In order to answer a very simple question :

 Who is the users’ target for high performance
                     tyres?
                                                                 4
Today’s automotive context…
Who is the users’ target for high performance tyres?
New constraints for the automobile…

          Environmental impact is a greater factor
         and can make some people feel guilty

          You can’t go everywhere by car any
         more!


           And not as speed as one’s could whish …

                                                     6
A flagging symbol or a dream to be
reinvented?
       If for 70%, the car is just a means of transport
        • For a small minority, the concept of no longer owning a car is
          even starting to make headway


       For 90% of European motorists it is still a symbol of
       independence and freedom


       And for 30%, it is important, even necessary to
       encourage, or even rediscover, the driving pleasure
                                                                           7
At the heart of the movement lies the high
performance vehicle driver…
Who is the users’ target for high performance tyres?
Who is he?
 A sports car or super sports car driver
 Inspired by a passion for driving & a love of cars
 With an uninhibited attitude towards the car
 Has high expectations of making the most of his car

                                   “it takes 10 minutes to
                                    get to the office, but I
                                   drive anyway; it is pure
                                            class”

                                                               9
A driver who feels a strong symbolic and
     emotional commitment to his car

“When I know I’ll drive             “I use it for
  it I wake up with a            everything. My life
 smile. I can’t help it”          would be boring
                                     without it.”

   “This car was so
  beautiful, I chose it     “I love the style, I think
 because I felt in love     it’s fantastic, and I feel
    with its back”         that reflects on me when
                                 I am in the car”
                                                         10
Typical profile (1/2)
  Generally active & metropolitan
  A lover of sport in general and motor sports in particular
  Actively involved in his job



                                       “I am where I
                                     always wanted to
                                    be: a great job and
                                          my car”
                                                               11
Typical profile (2/2)
  … And knows how to make the most of life & leisure
  A major information user…
  … he is also very active in social networking (offline &
  online)

       “I always keep busy; I
         don’t know what it
        means to be bored;
          I’m always on the
                move”

                                                             12
To sum up, one of life’s hedonists … behind the
wheel as well!

     “Driving in the                      “It’s really cool driving on
 countryside making the                    mountain roads, you can
 most of the sun, it’s just                   use the car to its full
  perfect: it gives you a                  potential, you can really
  sense of freedom like                    drive and experience all
      nothing else”                       the sensations the car can
                                                   give you ”

           “I feel good when I am in my
             car; I can express myself
                through my driving”
                                                                         13
What role do tyres play in this
relationship with the car?
Who is the users’ target for high performance tyres?
Tyres are a feature that make a big difference to
the driving pleasure
 For 68%, tyres play an important role in enhancing the
 driving pleasure

     “Tyres are the car shoes,
      they can make the car
       express itself at the
         maximum of its
          possibilities”
                                    “Tyres should
                                 seamlessly match the
                                 sportiness of the car’”
                                                           15
Expectations regarding tyres that go
beyond the purely functional
   Functional requirements                        Emotional requirements

    Highest quality in terms of:
                                                        Racing & sporty image
         • Safety             Designed for Sport &
                             High performance cars
         • Longevity,
         robustness                Good-looking tyres       Reputable brand
         • Sportiness,             Recommended
  (Road handling and feeling)                             Premium image



                                                                                16
An among these functional requirements,
which benefit is the most desired?

              Safety?


              Longevity & robustness?


              Sportiness (road handling & feel)?

                                                   17
All these features: a balance of
performance is central to achieving target
high performance!

 Safety is an extremely, or very, important factor for 73%


 Longevity & robustness for 66%


 Sportiness & performance for 66%



                                                             18
Thank you!

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Tns survey consumers expectations

  • 1. Who is the users’ target for high performance tyres? Estoril July 2011
  • 2. TNS Automotive, expert in Automotive research… TNS – a worldwide market research institute Leader in Automotive Ad hoc research in Europe 200 researchers dedicated to Automotive in Europe Area of market research expertise Market understanding New product development Brand and communication Customers and employees satisfaction Working with the leading companies in the Automotive sector 2
  • 4. Understanding the car market By carrying out numerous studies with key players in the automotive sector, we have created a solid knowledge base of market expectations and motorist profiles. Learning shared today gained from our exploratory research programs conducted throughout Europe over the last couple of years. In order to answer a very simple question : Who is the users’ target for high performance tyres? 4
  • 5. Today’s automotive context… Who is the users’ target for high performance tyres?
  • 6. New constraints for the automobile… Environmental impact is a greater factor and can make some people feel guilty You can’t go everywhere by car any more! And not as speed as one’s could whish … 6
  • 7. A flagging symbol or a dream to be reinvented? If for 70%, the car is just a means of transport • For a small minority, the concept of no longer owning a car is even starting to make headway For 90% of European motorists it is still a symbol of independence and freedom And for 30%, it is important, even necessary to encourage, or even rediscover, the driving pleasure 7
  • 8. At the heart of the movement lies the high performance vehicle driver… Who is the users’ target for high performance tyres?
  • 9. Who is he? A sports car or super sports car driver Inspired by a passion for driving & a love of cars With an uninhibited attitude towards the car Has high expectations of making the most of his car “it takes 10 minutes to get to the office, but I drive anyway; it is pure class” 9
  • 10. A driver who feels a strong symbolic and emotional commitment to his car “When I know I’ll drive “I use it for it I wake up with a everything. My life smile. I can’t help it” would be boring without it.” “This car was so beautiful, I chose it “I love the style, I think because I felt in love it’s fantastic, and I feel with its back” that reflects on me when I am in the car” 10
  • 11. Typical profile (1/2) Generally active & metropolitan A lover of sport in general and motor sports in particular Actively involved in his job “I am where I always wanted to be: a great job and my car” 11
  • 12. Typical profile (2/2) … And knows how to make the most of life & leisure A major information user… … he is also very active in social networking (offline & online) “I always keep busy; I don’t know what it means to be bored; I’m always on the move” 12
  • 13. To sum up, one of life’s hedonists … behind the wheel as well! “Driving in the “It’s really cool driving on countryside making the mountain roads, you can most of the sun, it’s just use the car to its full perfect: it gives you a potential, you can really sense of freedom like drive and experience all nothing else” the sensations the car can give you ” “I feel good when I am in my car; I can express myself through my driving” 13
  • 14. What role do tyres play in this relationship with the car? Who is the users’ target for high performance tyres?
  • 15. Tyres are a feature that make a big difference to the driving pleasure For 68%, tyres play an important role in enhancing the driving pleasure “Tyres are the car shoes, they can make the car express itself at the maximum of its possibilities” “Tyres should seamlessly match the sportiness of the car’” 15
  • 16. Expectations regarding tyres that go beyond the purely functional Functional requirements Emotional requirements Highest quality in terms of: Racing & sporty image • Safety Designed for Sport & High performance cars • Longevity, robustness Good-looking tyres Reputable brand • Sportiness, Recommended (Road handling and feeling) Premium image 16
  • 17. An among these functional requirements, which benefit is the most desired? Safety? Longevity & robustness? Sportiness (road handling & feel)? 17
  • 18. All these features: a balance of performance is central to achieving target high performance! Safety is an extremely, or very, important factor for 73% Longevity & robustness for 66% Sportiness & performance for 66% 18