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Ensure Customer Loyalty with
Category Management &
Cross-merchandising
What is
Customer
Loyalty?
Customer Loyalty is a measure of your
customer’s likeness to your business so
that they keep repeated business with you
and also advocate your brand
How can you improve
your customer loyalty?
Effective combination of category
management & cross-merchandising can
help you boost your sales & improve your
customer loyalty.
What is category management ?
Category management is a retailing concept
in which similar products are bundled into
singular groups or categories & its
procurement, merchandising & sales efforts
are addressed as a unit.
What is cross-
merchandising?
Cross-merchandising is a powerful
merchandising strategy of arranging
products from different categories together
that have some logical connection to
prompt the shoppers to make the purchase.
How to effectively combine both?
Define products
categories
Customer behavioral
pattern is studies
Implement cross-
merchandising based
on the likelihood of the
product categories
being purchased
together
How can the
effective
combination of
both ensure
customer
loyalty?
Saves shoppers’
time
Improves customer
experience
Ensure customer
loyalty
Use Nexgen POG to effectively combine your category
management & cross-merchandising & create your best
planogram designs
www.nexgenus.com sales@nexgenus.com

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Category Management & Cross Merchandising to Ensure Customer Loyalty

  • 1. Ensure Customer Loyalty with Category Management & Cross-merchandising
  • 2. What is Customer Loyalty? Customer Loyalty is a measure of your customer’s likeness to your business so that they keep repeated business with you and also advocate your brand
  • 3. How can you improve your customer loyalty? Effective combination of category management & cross-merchandising can help you boost your sales & improve your customer loyalty.
  • 4. What is category management ? Category management is a retailing concept in which similar products are bundled into singular groups or categories & its procurement, merchandising & sales efforts are addressed as a unit.
  • 5. What is cross- merchandising? Cross-merchandising is a powerful merchandising strategy of arranging products from different categories together that have some logical connection to prompt the shoppers to make the purchase.
  • 6. How to effectively combine both? Define products categories Customer behavioral pattern is studies Implement cross- merchandising based on the likelihood of the product categories being purchased together
  • 7. How can the effective combination of both ensure customer loyalty? Saves shoppers’ time Improves customer experience Ensure customer loyalty
  • 8. Use Nexgen POG to effectively combine your category management & cross-merchandising & create your best planogram designs www.nexgenus.com sales@nexgenus.com