2. Building C P
ivil rotection 2.0
LʼAquila - Earthquake 2009
martedì 1 dicembre 2009
3. Building C P
ivil rotection 2.0
One Question
Are we ready?
martedì 1 dicembre 2009
4. Building C P
ivil rotection 2.0
Are we ready to cope with risks?
Abruzzo Emergency - Earthquake, photo by Le avventure di Giufà flickr.com
Anticipate negative trends or events
Administrative measures, legal framework
Organisation, structures, methods, procedures
Coordinated and prompt response
martedì 1 dicembre 2009
5. Building C P
ivil rotection 2.0
Are we ready for web 2.0?
Photo by batega flickr.com
to share
to collaborate
to communicate
to cooperate
to support
to include - e.g. diversity
martedì 1 dicembre 2009
6. Building C P
ivil rotection 2.0
Framework
1 The Italian Civil Protection System
Abruzzo Emergency - Earthquake, photo by Leonardo Hueber
martedì 1 dicembre 2009
7. Building C P
ivil rotection 2.0
Civil Protection is the term widely used in Europe to describe the organized action
aimed at coping with collective threats caused by natural or human induced
disasters.
martedì 1 dicembre 2009
8. Building C P
ivil rotection 2.0
What is Civil Protection?
Civil Protection is the term widely used in Europe to describe the organized action
aimed at coping with collective threats caused by natural or human induced
disasters.
martedì 1 dicembre 2009
9. Building C P
ivil rotection 2.0
What is Civil Protection?
The Italian Law defines civil protection as complex system of governance for the
safeguard of human lives, health, economic assets, cultural and architectural
heritage, human settlements and environment from any kind of disaster either
natural or man made.
martedì 1 dicembre 2009
10. Building C P
ivil rotection 2.0
The Civil Protection System
The Italian Legal Framework
Law no. 225 of 24 February 1992
The Civil Protection Authorities - Central Government, Regions, Provinces, Municipalities,
Municipal Districts and Mountain Communities
contribute to civil protection activities using their procedures and regulations
collaborate with central government, public agencies, institutes, scientific research
groups and organizations.
martedì 1 dicembre 2009
11. Building C P
ivil rotection 2.0
Civil Protection Activities
Abruzzo Emergency - Rescue intervention, photo by DPC INGV Institute - Seismic monitoring Abruzzo Emergency Briefing at COM 4 - Operational Centre
Forecasting/Prevention/Mitigation
Emergency preparedness/Emergency planning
Response/Emergency Management
Recovery
martedì 1 dicembre 2009
12. Building C P
ivil rotection 2.0
Structures Coordination
Interior National Fire-fighters Corp - Police -
Prefectures
Foreign Affairs
Environment ANPA
Health 118
Economy and Finance Revenue Guard Corp
Defence Army, Navy, Air Force, Carabinieri
Productive Activities G.R.T.N.
Transportation and Infrastructures Costal Guard – ANAS
Società Autostrade
Cultural Heritage and Activities Ferrovie dello Stato Group
I.N.G.V. - C.N.R.
Education, University and Research
National Research Institutes
Precidency of the Civil Protection Communications
Council of Ministers Department
Agricultural Policy and Forestry State Forest Corps
Regions Civil Protection regional bodies
Provinces Civil Protection provincial bodies
Mayor
Municipalities
Municipalities Volunteers Groups
Volunteers Associations
martedì 1 dicembre 2009
13. Building C P
ivil rotection 2.0
The Italian Civil Protection System
Vertical and Horizontal Coordination
Vertical institutions and bodies at different territorial levels (State and Local)
Horizontal the actions of the different bodies of a single system and level (i.e. State or
Region) to achieve a common goal.
martedì 1 dicembre 2009
14. Building C P
ivil rotection 2.0
The Italian Civil Protection System
Horizontal Coordination
It implies to be able to work in a cooperative way, avoiding any jealousy or partisan
behaviour, whether it is a Ministry or an agency.
The aim is that each one do its best in order to accomplish what, where and when, is
needed.
martedì 1 dicembre 2009
15. Building C P
ivil rotection 2.0
The Italian Civil Protection System
Horizontal Coordination
Italian National Department of Civil Protection - Advertising Campaign
• 2.500organisations [associations and
by the Law 225/1992, paragraph 11 municipality groups]
FOREST FORCE - 1.000.000 volunteers
- time of response: 60.000 in 60 min
FIRE BRIGADE - time of response: 300.000 in few h
VOLUNTEERS ORGANISATIONS
ARMED FORCES
NATIONAL ALPINE
RESCUE CORPS
Operational Bodies at
National level
POLICE FORCE NATIONAL HEALTH SERVICE
NATIONAL SCIENTIFIC
THE ITALIAN RED CROSS RESEARCH GROUPS
martedì 1 dicembre 2009
16. Building C P
ivil rotection 2.0
The Role of the Volunteers
“They have a love for what they are doing,
which can only be captured through
values and attitudes”
[Knowles;1975]
Abruzzo Emergency - Volunteers and Population in Roio Piano Rescue Camp
By the Law 225 par. 11, the Volunteer Organisations are one of the key back bone of
the system, as the other national agencies and bodies
Volunteers Organisations autonomously organise informal and non-formal training
initiatives and participate to formal training programmes
Commitment and Experience are key to develop the ability to manage emergency
events
martedì 1 dicembre 2009
17. Building C P
ivil rotection 2.0
The Civil Protection System
Vertical Coordination
Abruzzo Emergency - Earthquake, photo by Elena Rapisardi
Vertical coordination is based on “subsidiarity”, supported by the European Union.
Subsidiarity is the idea that the central authority should have a subsidiary function,
performing only those tasks which cannot be performed effectively at local level.
martedì 1 dicembre 2009
18. Building C P
ivil rotection 2.0
The Local Authorities
Ambrogio Lorenzetti (Siena, 1290 – Siena, 1348)
20 Regions 104 Provinces 8.104 Municipalities
Municipalities, Provinces and Regions, thanks to their financial autonomy
are able to finance the “primary” service of civil protection;
have the duty to manage administrative functions in civil protection.
martedì 1 dicembre 2009
19. Building C P
ivil rotection 2.0
The Role of the Mayor
The Mayor Local operative organizations
Technical offices
Informing the public
Local volunteers groups
Training
Welfare services
Preparedness
Municipal police
Emergency planning
Municipal workers
Mitigation Local enterprises
Forecasting City services
Knowledge Health services
Administrative and financial services
martedì 1 dicembre 2009
20. Building C P
ivil rotection 2.0
Communications and Risk Management
2 The Italian Experience
Abruzzo Emergency - Earthquake, LʼAquila - Prefecture Palace
martedì 1 dicembre 2009
21. Building C P
ivil rotection 2.0
Communications & Risk
Communications
ss
Ma
e
dn
na
are
ge
Risk
me
ep
Pr
nt
Relief
Communications: the main tool to support the whole emergency
process
‣ preparedness
‣ management
‣ relief
Communications: crucial to allow the public to make decisions on
how to deal and cope with risk
martedì 1 dicembre 2009
22. Building C P
ivil rotection 2.0
Map Content
external communications (public)
everyday emergency
internal communications
martedì 1 dicembre 2009
23. Building C P
ivil rotection 2.0
Map Content
external communications (public)
news information
infotainment
edutainment
everyday emergency
internal communications
martedì 1 dicembre 2009
24. Building C P
ivil rotection 2.0
Map Content
external communications (public)
news information information
infotainment news
edutainment self-protection
rescue info
everyday emergency
internal communications
martedì 1 dicembre 2009
25. Building C P
ivil rotection 2.0
Map Content
external communications (public)
news information information
infotainment news
edutainment self-protection
rescue info
everyday emergency
information
knowledge
competencies
skills
internal communications
martedì 1 dicembre 2009
26. Building C P
ivil rotection 2.0
Map Content
external communications (public)
news information information
infotainment news
edutainment self-protection
rescue info
everyday emergency
information information
knowledge procedures
competencies documents
skills
internal communications
martedì 1 dicembre 2009
27. Building C P
ivil rotection 2.0
Who generates content in the web 2.0 era?
Institutions
Operators Volunteers
Research
Centres external
communications
everyday emergency
internal
communications
Media Citizens
martedì 1 dicembre 2009
28. Building C P
ivil rotection 2.0
Abruzzo Earthquake
4/6/2009
03.36 am
Abruzzo, Italy
martedì 1 dicembre 2009
29. Building C P
ivil rotection 2.0
< terremoto abruzzo >
http://www.slideshare.net/Davide/
social-media-e-terremoto-in-abruzzo
martedì 1 dicembre 2009
30. Building C P
ivil rotection 2.0
Abruzzo Earthquake
The first Italian emergency event in the
web 2.0 era
Soon after the earthquake ....
‣ 130 facebook groups
‣ thousands of messages, status, ...
‣ twitter messages
what for?
‣ to communicate fears, hopelessness,
‣ to inform on the victims and the rescue interventions
‣ to look for some friends, relatives, ...
‣ to share information on the overall situation
‣ to organise donations (money and goods)
martedì 1 dicembre 2009
31. Building C P
ivil rotection 2.0
PeopleUsersCitizensVolunteers.....
The Challenge
martedì 1 dicembre 2009
32. Building C P
ivil rotection 2.0
PeopleUsersCitizensVolunteers.....
The Challenge
«emotional» participation
martedì 1 dicembre 2009
33. Building C P
ivil rotection 2.0
PeopleUsersCitizensVolunteers.....
The Challenge
«emotional» participation proactive collaboration
martedì 1 dicembre 2009
34. Building C P
ivil rotection 2.0
Civil Protection & Web 2.0
3 Projects and Experiment
Abruzzo Emergency - Earthquake, Roio Piano
martedì 1 dicembre 2009
35. Building C P
ivil rotection 2.0
Map: Projects and experimentations
external communications (public)
Campo "ROIO PIANO"
www.ispro.it
everyday emergency
http://distrettobassapadovana.ning.com/
http://oss.formez.it/moodle/course/view.php?id=70
internal communications
martedì 1 dicembre 2009
36. Building C P
ivil rotection 2.0
Project: Civil Protection for Mayors
Training & Study Centre
Italian Institute providing support and training to Public Administrations
Mayors
online
community
Library
e-learning glossary
Information
Forums
Channel News
Chats
Knowledge
....
2002 2005
Project - Civil Protection Web Site Project - Civil Protection for Mayors
martedì 1 dicembre 2009
37. Building C P
ivil rotection 2.0
Civil Protection for Mayors
Training & Study Center
Italian Institute providing support and training to Public Administrations
www.formez.it www.protezionecivile.formez.it
e-learning modules
Civil Civil
Institute
website
Protection
Information
Protection
For
news
Channel Mayors
general and law library
regional pages
forum
glossaries
best practices
chats with experts
martedì 1 dicembre 2009
38. Building C P
ivil rotection 2.0
ispro.it - 2007/2008
Research and Studies Institute for Civil
Protection and Civil Defence
Mission set up a web open and
collaborative network to support
services collaboration
the civil protection community at
all levels
Lever the Systemic Approach of the
the Italian Civil Protection information knowledge
committed and active
volunteers community
martedì 1 dicembre 2009
39. Building C P
ivil rotection 2.0
ispro.it 2007
martedì 1 dicembre 2009
40. Building C P
ivil rotection 2.0
ispro.it 2007
martedì 1 dicembre 2009
41. Building C P
ivil rotection 2.0
ispro.it 2007
martedì 1 dicembre 2009
42. Building C P
ivil rotection 2.0
ispro.it 2007
martedì 1 dicembre 2009
43. Building C P
ivil rotection 2.0
ispro.it 2007
martedì 1 dicembre 2009
44. Building C P
ivil rotection 2.0
Abruzzo Emergency 2009 - Test
Web 2.0 to manage information during
the emergency
Framework emergency has been managed by civil protection operators - mostly
volunteers - working in the field (rescue camps, operational centers,...)
usually on weekly shifts. Internet, phone, mobile connections were active
soon after the earthquake, mostly everywhere.
Problem Information handover - Local server failures - Fax, radio, phone did not
ensure the need of information sharing
Solution Free web based tools in order to
‣ store and categorise all the crucial information
‣ allow the creation of a network between all the operators - in the
emergency territory and at home - so to exchange information and
knowledge at distance
martedì 1 dicembre 2009
45. Building C P
ivil rotection 2.0
Abruzzo Emergency 2009 - Test
COM 4 is one of the 7 operational centres - 23 rescue camps
Head quarter in Pianola (LʼAquila)
Entrusted to Civil Protection Bodies of Veneto Region
Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -
martedì 1 dicembre 2009
46. Building C P
ivil rotection 2.0
Abruzzo Emergency 2009 - Test
COM 4 is one of the 7 operational centres - 23 rescue camps
Head quarter in Pianola (LʼAquila)
Entrusted to Civil Protection Bodies of Veneto Region
Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -
Actors
• COM (Operational
Centres)
• Rescue Camps
• DICOMAC (Command &
Control Direction)
• Population
• Fire Brigades, Forest
Corps, Military Forces,
Police (F5)
• Relations with Population
(F10)
• Municipalities
• Administrative bodies
• Health (F2)
martedì 1 dicembre 2009
47. Building C P
ivil rotection 2.0
Abruzzo Emergency 2009 - Test
COM 4 is one of the 7 operational centres - 23 rescue camps
Head quarter in Pianola (LʼAquila)
Entrusted to Civil Protection Bodies of Veneto Region
Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -
Actors Tasks
• COM (Operational • exchange documentsinformations
Centres)
• Rescue Camps • informations to the public
• DICOMAC (Command & • population data and requests
Control Direction)
• procedures
• Population
• Fire Brigades, Forest • sharing informationnews
Corps, Military Forces, • requests/results/data related to
Police (F5) the assessment of the damage
• Relations with Population and safeness of buildings
(F10) • geolocation of the buildings to be
• Municipalities assessed
• Administrative bodies • information handover
• Health (F2) • professionals team management
martedì 1 dicembre 2009
48. Building C P
ivil rotection 2.0
Abruzzo Emergency 2009 - Test
COM 4 is one of the 7 operational centres - 23 rescue camps
Head quarter in Pianola (LʼAquila)
Entrusted to Civil Protection Bodies of Veneto Region
Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -
Actors Tasks Google Tools gmail calendar gmaps
• COM (Operational • exchange documentsinformations gtalk gdocs
Centres)
• Rescue Camps • informations to the public
• DICOMAC (Command & • population data and requests
Control Direction)
• procedures
• Population
• Fire Brigades, Forest • sharing informationnews
Corps, Military Forces, • requests/results/data related to
Police (F5) the assessment of the damage
• Relations with Population and safeness of buildings
(F10) • geolocation of the buildings to be
• Municipalities assessed
• Administrative bodies • information handover
• Health (F2) • professionals team management
martedì 1 dicembre 2009
49. Building C P
ivil rotection 2.0
Abruzzo Emergency 2009 - Test
COM 4 is one of the 7 operational centres - 23 rescue camps
Head quarter in Pianola (LʼAquila)
Entrusted to Civil Protection Bodies of Veneto Region
Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -
Actors Tasks Google Tools gmail calendar gmaps
• COM (Operational • exchange documentsinformations gtalk gdocs
Centres)
• Rescue Camps • informations to the public
Instedd - Riff [instedd.org]
• DICOMAC (Command & • population data and requests
Control Direction) • collaborative workspace
• procedures
• Population • subscribe to data sources to monitor
• Fire Brigades, Forest • sharing informationnews
• interact securely with the team
Corps, Military Forces, • requests/results/data related to • items with tags, comments, ratings, links,
Police (F5) the assessment of the damage
and safeness of buildings locations, files, alerts, and other social metadata
• Relations with Population
(F10) • geolocation of the buildings to be • autonomous agents perform data fusion, feature
• Municipalities assessed extraction, classification, tagging, geo-coding;
• Administrative bodies • information handover integrated hypothesis formation, machine
• Health (F2) • professionals team management learning
martedì 1 dicembre 2009
50. Building C P
ivil rotection 2.0
Abruzzo Emergency 2009 - Test
COM 4 is one of the 7 operational centres - 23 rescue camps
Head quarter in Pianola (LʼAquila)
Entrusted to Civil Protection Bodies of Veneto Region
Test supported by Province of Padova carried out in Function 1 - assessment of the buildings damaged -
Actors Tasks Google Tools gmail calendar gmaps
• COM (Operational • exchange documentsinformations gtalk gdocs
Centres)
• Rescue Camps • informations to the public
Instedd - Riff [instedd.org]
• DICOMAC (Command & • population data and requests
Control Direction) • collaborative workspace
• procedures
• Population • subscribe to data sources to monitor
• Fire Brigades, Forest • sharing informationnews
• interact securely with the team
Corps, Military Forces, • requests/results/data related to • items with tags, comments, ratings, links,
Police (F5) the assessment of the damage
and safeness of buildings locations, files, alerts, and other social metadata
• Relations with Population
(F10) • geolocation of the buildings to be • autonomous agents perform data fusion, feature
• Municipalities assessed extraction, classification, tagging, geo-coding;
• Administrative bodies • information handover integrated hypothesis formation, machine
• Health (F2) • professionals team management learning
martedì 1 dicembre 2009
51. Building C P
ivil rotection 2.0
Abruzzo Emergency - Test
Instedd - Riff platform
martedì 1 dicembre 2009
52. Building C P
ivil rotection 2.0
4 Lessons Learned
Abruzzo Emergency - Rescue Camp Roio Piano
martedì 1 dicembre 2009
53. Building C P
ivil rotection 2.0
SWOT: Web 2.0 and Risks
Strength Weakness
Opportunities
Threads
martedì 1 dicembre 2009
54. Building C P
ivil rotection 2.0
SWOT: Web 2.0 and Risks
Strength Weakness
Italian Civil Protection
Opportunities
systemic approach
Networking
Volunteers Commitment
Web 2.0 Community
Threads
martedì 1 dicembre 2009
55. Building C P
ivil rotection 2.0
SWOT: Web 2.0 and Risks
Strength Weakness
Italian Civil Protection
«Web Divide»
Opportunities
systemic approach
Common Approach
Networking
Volunteers Commitment Low Budget
Free web 2.0 platforms
Web 2.0 Community
Threads
martedì 1 dicembre 2009
56. Building C P
ivil rotection 2.0
SWOT: Web 2.0 and Risks
Strength Weakness
Italian Civil Protection
«Web Divide»
Opportunities
systemic approach
Common Approach
Networking
Volunteers Commitment Low Budget
Free web 2.0 platforms
Web 2.0 Community
Variety of Bodies
Lack of common approaches
Threads
Participation and Collaboration
Reliable Sources
martedì 1 dicembre 2009
57. Building C P
ivil rotection 2.0
SWOT: Web 2.0 and Risks
Strength Weakness
Italian Civil Protection
«Web Divide»
Opportunities
systemic approach
Common Approach
Networking
Volunteers Commitment Low Budget
Free web 2.0 platforms
Web 2.0 Community
Variety of Bodies Low Web litteracy
Past Dependencies
Lack of common approaches
Threads
Low Collaboration
Participation and Collaboration Slow pace of change
Reliable Sources Low Budget Lack of Continuance
martedì 1 dicembre 2009
58. Building C P
ivil rotection 2.0
5 The Step Forward
Abruzzo Emergency - Earthquake, LʼAquila - Underpins
martedì 1 dicembre 2009
59. Building C P
ivil rotection 2.0
Building Civil Protection 2.0
How to be ready?
martedì 1 dicembre 2009
60. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
martedì 1 dicembre 2009
61. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Collaboration
martedì 1 dicembre 2009
62. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Resilience Collaboration
martedì 1 dicembre 2009
63. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Subsidiarity Resilience Collaboration
martedì 1 dicembre 2009
64. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Subsidiarity Resilience Collaboration
Volunteers
martedì 1 dicembre 2009
65. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Subsidiarity Resilience Collaboration
Citizens
Volunteers
martedì 1 dicembre 2009
66. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Subsidiarity Resilience Collaboration
Civil Protection Citizens
StructuresBodies Volunteers
martedì 1 dicembre 2009
67. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Subsidiarity Resilience Collaboration
Civil Protection Citizens
StructuresBodies Volunteers
Business
martedì 1 dicembre 2009
68. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Web 2.0 is the tool
Subsidiarity Resilience Collaboration
Civil Protection Citizens
StructuresBodies Volunteers
Business
martedì 1 dicembre 2009
69. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Web 2.0 is the tool
Subsidiarity Resilience Collaboration
Civil Protection Citizens
StructuresBodies Volunteers
Business
Media
martedì 1 dicembre 2009
70. Building C P
ivil rotection 2.0
Building a more Resilient Society
PeopleUsersCitizensOperators ...in face of disasters
People are the Key - We are the Key
Abruzzo Emergency - Roio Piano Rescue Camp
Web 2.0 is the tool
Subsidiarity Resilience Collaboration
Civil Protection Citizens
StructuresBodies Volunteers
Business
ExpertsScientists Media
martedì 1 dicembre 2009
71. Building C P
ivil rotection 2.0
Involving the public and business
Are Civil Protection Bodies ready to
cope with participation?
Civil Protection debate is now focused on resilience: involving the public and business
community - to increase the responsibility for their own risk management.
In the field of Civil Protection Participation and Collaboration represent the challenge
UsersCitizensVolunteers are empowered
UsersCitizensVolunteersInstitutions have a world wide communication channel to
jointly contribute to risk prevention, preparedness, management
martedì 1 dicembre 2009
72. Building C P
ivil rotection 2.0
The EU perspective
Building a more resilient society
The European Union perspective
‣ exploring the concept of resilience
‣ a comprehensive European disaster management strategy to enhance resilience.
‣ promote networking, learn about new technologies used in civil protection
martedì 1 dicembre 2009
73. Building C P
ivil rotection 2.0
«People» are the opportunity
Web 2.0 is an opportunity for risks
prevention and management
Abruzzo Emergency - Earthquake
A Proposal
civil protection web open network think-tank involving organisations, volunteers,
operators, different institutional bodies, media representative
training programmes including web and communications issues
raising awareness on RSS feed - tagging - collaborative work spaces - geolocation
tools - mobile applications...
exchange and sharing of knowledge, information, best practices, ...
local social networks focused on civil protection
martedì 1 dicembre 2009
74. Building C P
ivil rotection 2.0
On-going projects
Starting from the «small»
Province of Padova Presentations on the Web 2.0 tools for Civil Protection
aiming at raising awareness and evaluate «how to» manage
civil protection activities in a web 2.0 perspective
Distretto Bassa Padovana Training Volunteers on Web 2.0 Platforms - focusing on
Civil Protection Volunteers Instedd Riff platform. The aim is to train people on «how
Coordination Group to» use web 2.0 platforms to manage operational rooms at
local level.
Ferrara University Civil Protection Communications Course, targeting civil
Dept. Human Sciences protection operators, volunteers, media representatives
College Liberal Arts and Philosophy One of the issue will be the web 2.0 both as channel of
communication and a tool to manage information
martedì 1 dicembre 2009
75. Building C P
ivil rotection 2.0
Niuna impresa, per minima che sia, può avere cominciamento
o fine senza queste tre cose, cioè senza potere, e senza
sapere, e senza con amore volere.
“Breve” dell'arte dei pittori di Siena
XIV century
martedì 1 dicembre 2009
76. Building C P
ivil rotection 2.0
Thanks!
Elena Rapisardi
e.rapisardi@gmail.com
e.rapisardi@googlewave.com
http://it.linkedin.com/in/elenarapisardi
martedì 1 dicembre 2009