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Multi-site, multi-cultural agile development
Our experience; challenges and solutions applied




                               Ágiles 2009 – Florianópolis, Brazil
About us



Emilio Gutter              Alejandra Alfonso
  Co-Founder at 10Pines     Agile Practice Lead at Baufest

  Agile coach and CSP       Agile coach and CSM
Agenda

  Why bother with distributed agile?


  Case study: multi-site agile transformation


  Cultural aspects of an agile transformation
The melting ice

“[…] we have to step outside of the narrow
boundaries of "classically" defined Agile. In a
certain sense it is sort of we drop an iceberg
in an ocean and […] that iceberg has melted
and become part of the ordinary ocean.”
A.Cockburn – Agile 2009 – Chicago, US




  “If the intent of the Agile Manifesto is
  to guide teams to maximize the value
  they can produce for the Business,
  then they must take into consideration
  the Business’ operating model.”
  M.Gelbwaks – Ágiles 2008 – Bs. As., Argentina
Case study: multi-site agile
       transformation
Product                                 QA        Scrum       Developers
Owners                                leaders     Masters

 Req.
                                                Architects        UX
Analysts
                                                              specialists




                  3 pilot projects spanning 3 countries and 4 cities
                  Over 40 people involved
                  Only the first step in a big scale agile transformation
Core practices


                             U
                              ser stories
  hort, time-boxed
 S
iterations                  A
                             cceptance cr
                                           iteria

  lanning game
 P                          D
                             efinition of D
                                             one

  aily standup
 D                          U
                             nit and Acce
                                           ptance Tests
                           automation
  eview session
 R
                    ting    C
                             ontinuous in
  etrospective mee
 R                                         tegration
Team structure
                                              Didn’t work

 GIVEN:                                        F
                                                ixed & collocate
                                                                  d
     key roles are unev                       sub-teams, isolated
                        enly
     distributed in all
                        sites                 from key roles
 AND
     there is technical
    specialization on
 AND
                        each site    What Worked
                                                         ite
    the workload for
                      each             rganic , cross-s
                                      O
    specialty is uneven
                                     virtual sub-teams
                                                         ty)
 WHEN:                               (with shared Veloci
    the Team grows w
                     ith new           ush to broaden
                                      P
    team members
                                                       ls
                                     team members skil
THEN:
                                               Challenges
   find an effective w
                       ay to split
   it into sub-teams                            T
                                                 eam activitie
                                                                s
                                               involving 2 or m
                                                                ore
Advanced topic:                                sites
  eature vs Component teams
 F
Collaboration
                                                   What Worked
 GIVEN:
    key people is remo                               O
                                                     n-site charte
                      te                                              ring
 AND
                                                     V
                                                     isual and ele
                                                                      ctronic
    English is nobody’
                       s native
    language                                       tools combined

 WHEN:                                              F
                                                     requent trips;
                                                                      team
    you should build                              bonding activit
                      a new                                         ies
   revolutionary pro
                     duct with                      R
                                                    eview “storie
   a complex techno                                                s’
                     logy
                                                  readiness”
THEN:
   find an effective w
                       ay to
   communicate an
                     d
   collaborate while
                       keeping
   the process lightw
                      eight


Advanced topics:
  sability design and incremental development
 U
  lanning horizons; just-in-time vs look-ahead
 P
Cultural aspects - Discussion

                        Does “center vs
                      periphery” mindset
                      affect building a
                        “whole team”?



     Where does
  “motivation” come
       from?
Merci beaucoup!

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Agiles2009 - Multi site experience

  • 1. Multi-site, multi-cultural agile development Our experience; challenges and solutions applied Ágiles 2009 – Florianópolis, Brazil
  • 2. About us Emilio Gutter Alejandra Alfonso   Co-Founder at 10Pines   Agile Practice Lead at Baufest   Agile coach and CSP   Agile coach and CSM
  • 3. Agenda   Why bother with distributed agile?   Case study: multi-site agile transformation   Cultural aspects of an agile transformation
  • 4.
  • 5. The melting ice “[…] we have to step outside of the narrow boundaries of "classically" defined Agile. In a certain sense it is sort of we drop an iceberg in an ocean and […] that iceberg has melted and become part of the ordinary ocean.” A.Cockburn – Agile 2009 – Chicago, US “If the intent of the Agile Manifesto is to guide teams to maximize the value they can produce for the Business, then they must take into consideration the Business’ operating model.” M.Gelbwaks – Ágiles 2008 – Bs. As., Argentina
  • 6. Case study: multi-site agile transformation Product QA Scrum Developers Owners leaders Masters Req. Architects UX Analysts specialists 3 pilot projects spanning 3 countries and 4 cities Over 40 people involved Only the first step in a big scale agile transformation
  • 7. Core practices U   ser stories   hort, time-boxed S iterations A   cceptance cr iteria   lanning game P D   efinition of D one   aily standup D U   nit and Acce ptance Tests automation   eview session R ting C   ontinuous in   etrospective mee R tegration
  • 8.
  • 9. Team structure Didn’t work GIVEN: F   ixed & collocate d key roles are unev sub-teams, isolated enly distributed in all sites from key roles AND there is technical specialization on AND each site What Worked ite the workload for each   rganic , cross-s O specialty is uneven virtual sub-teams ty) WHEN: (with shared Veloci the Team grows w ith new   ush to broaden P team members ls team members skil THEN: Challenges find an effective w ay to split it into sub-teams T   eam activitie s involving 2 or m ore Advanced topic: sites   eature vs Component teams F
  • 10. Collaboration What Worked GIVEN: key people is remo O   n-site charte te ring AND V   isual and ele ctronic English is nobody’ s native language tools combined WHEN: F   requent trips; team you should build bonding activit a new ies revolutionary pro duct with R   eview “storie a complex techno s’ logy readiness” THEN: find an effective w ay to communicate an d collaborate while keeping the process lightw eight Advanced topics:   sability design and incremental development U   lanning horizons; just-in-time vs look-ahead P
  • 11.
  • 12.
  • 13. Cultural aspects - Discussion Does “center vs periphery” mindset affect building a “whole team”? Where does “motivation” come from?