This document summarizes the results of several social media advertising campaigns run by Edweek Events to promote nominations for an award and registrations for an event. A first Facebook ad campaign was successful in generating nominations with a "low-lift" ask tailored to the right audience. However, a second Facebook campaign and Twitter campaign to increase event registrations failed due to taking on a "heavy-lift" task, targeting the wrong audiences, issues with timing, support and content. The key lessons are to test campaigns, know your audience and product, have a clear plan, and understand the differences between platforms like Facebook and Twitter. Future campaigns should apply these lessons.
7. • Ad Type: Clicks to Website
• Flight: July 6— August 1
• Budget: $20 daily
• Audience:
• US
• Age 25—64
• All Gender
• Specific Interests to hone search
• Education, Teacher, School, Board of
Education, School district, Primary
school, Middle School, High School,
Primary Education, Secondary
Education, Education Technology, K-12
Education
Facebook Ad Campaign
12. Why it worked
• “Low-lift” ask
• Tailored to the right audience
• People who know who to
nominate
• Well-timed
• Engaging Photo
13. Second Ad Campaign
• Increase registrations for the live event
• Thought we had the keys to success
• Had a better idea of our audience
14. Goals
• To increase registration numbers
• To increase impressions and followers
• To increase brand and event
awareness
15. Goals
Registration Campaign:
Goals:
• Generate paid
registrations for an
event
Success Means:
• Just a handful of
registrations that garner
thousands of dollars in
revenue
• Raised brand/event
awareness
• Raised “likes” to
Edweek Events’ page
• Raised post
engagement
Nominations Campaign:
Goals:
• Generate free
nominations for an
award
Success Means:
• Over 400 nominations
by August 1
• Raised brand
awareness
• Raised “likes” to
Edweek Events’ page
• Raised post
engagement
16. The Event Registration Ad
Honing Criteria:
• Ad Type: “Event
Responses”
• Audience: Same
as Nominations
Ad
• Running Time:
August 6-August
31
• Budget: $16/day
for 25 days
Expected Results:
• Estimated daily
reach: 2,100-
5,600 people
• Cost per click:
approximately
$0.50
• Potential Reach:
61,000 people
17.
18. Results
• Cancelled after only 1 week
• Spent $223.25
• Reached 18,175
• 16 event responses
• 158 event clicks
• Resulted in no viable
registrations
19. • “Heavy-lift ask”
• Audience was ill-fit
• Time frame
• Artwork Department
• Changes in Personnel
Why It Didn’t Work
20. • Original launch: December 2015
• Budget: $268
• Choice between maximum daily
budget and total campaign
• Goal: Website clicks to registration
page
Twitter Campaign
21. • Did not receive support from
• Audience
• Art department
• Own staff
• Timing and content issues
Issues
22. • Create plan based on a successful
Facebook campaign
• Attempted implementation too early
• Audience on Twitter
• Ticket price
When to Abort Mission
23. • “There’s an ‘APP’ for that!”
• Know your audience
• Know your product
• Know your plan
• Create a plan and be sure to
execute
• Schedule in advance
• Facebook is very different from
Twitter
Takeaways
24. Conclusion
• Remember
• Audience
• Product
• Plan
• “Heavy-lift” vs. “low-lift”
task
• Twitter and Facebook
are very different
• Some will hit, some will
miss, but it’s worth the
risk