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Technology As A Tool For Innovation
                               Dustin Haisler


           February 18, 2010
            GTC Southwest
        Austin Convention Center
Innovation Roadmap
  1       2        3       4       5
                                          Closing
 QR-    Social   Manor   Manor   Other   Thoughts
codes   Media    Labs     311    R&D
W here It All Began…
1                                                 2
         Operate As Normal                                     Traditional
              ($$$$$)                                     Document Management
                                                                 ($$$$$)




http://www.flickr.com/photos/plasticpumpkin/2588714673/
Chapter 1
QR-Codes
What is a QR Code?
• Stands for Quick Response (QR) Barcode
• Is A 2-D Barcode That Can Be Decoded (Using Free
  Software) With Most Newer Model Camera Phones
• QR Codes Have Different Levels Of Error Correction
  Built Into Them. Up To 30% Of The Image Can Be
  Covered Up Or Destroyed, While Still Having The
  Information Completely Readable.
• Trackable (With URL Linking)
How It Differs From Other Barcodes
What’s Encoded?

                      What’s Encoded?

1-1-1 4-1-1-1 1-2-3-1 2-3-1-1 1-4-1-1 2-2-1-2 2-2-2-1 1-1-1-1-1-1




                       What’s Encoded?
  http://www.cityofmanor.org/smartcodes/DF2342EFGKL39
QR Code Origins
INFORMATION ON-DEMAND
Our Program
Manor Digital Stop
               VERSION 2.0




                             3

                   2


 1
Manor’s SmartTour Program
• 24 QR-Codes (15 Equipped with RFID)
  Currently Deployed.
• Current Codes Are Deployed On City
  Projects, Places of Interest, City
  Buildings, and even a Lift Station.
• Businesses/Developer Training Program
• Pilot Testing 20 Additional QR-Codes
  Affixed To City Vehicles.
Total Cost of Program (Phase 1)?   $400.00
Currently Deployed Examples
In-Field Example


MANOR



              DIGITAL STOP
Our Current Uses Of QR-Codes
•   Open Government Initiatives
•   Capital Projects
•   Historical Buildings
•   City Infrastructure
•   Vehicle Tagging
Other QR Apps We Have Developed
• Scanning QR Code Delivers SMS Message
  With Information To Directly To Phone.
• Scanning QR Code Delivers Prerecorded
  Message To Phone Via Phone Call.
• Scanning QR Code Connects Your Phone To
  Another Recipients Phone
FUNDED BY
Potential Uses We Have Identified
Restaurant Uses of QR-codes
• Nutritional Content
  Information
• Coupons / Sales
• Menu Bundled In Every
  Advertisement
BUY NOW!




Special! Only $3.99 For
The Next 15 Customers
Residential Developer
How To…
How To Enable Your Phone To Read QR-Codes
• Find A Compatible Reader For Your Phone
   – Go To www.i-nigma.mobi From Your Phone.
   – If Your Use An iPhone or G1 (Google Phone), Download
     A Free Reader Application From Your Application Store.
     (NeoReader, ScanLife, etc.)
   – If All Else Fails Go To
     www.cityofmanor.org/qrcodereaders.xls For A
     Comprehensive List Of Other Compatible Readers
• There are also numerous desktop readers
  (Quickmark, iCandy, etc.), and Google offers a free
  service to decode QR-code pictures if no reader is
  available.
How To Make A QR Code?
• Many Options Are Available:
  – Online Based Generators:
     • Google http://zxing.appspot.com/generator/
     • I-Nigma http://www.i-nigma.com
     • Touchatag http://www.touchatag.com
• They Are All FREE!
Lessons Learned
Advice About Encoding URLs




   20 Characters   90 Characters
How To Counter Cyber Vandalism?
Chapter 2-
Social Media
Traditional Means of Communication




                CITY
             GOVERNMENT
Communication With Web 2.0




            CITY
         GOVERNMENT
Web 2.0



    Online                         Offline
• Social Networks             • Business Processes
   • Open Data              • Ways To Disseminate Data
• Online Integration             • Online/Offline Data
                                      Integration
Chapter 3-
Manor Labs
The Purpose


Build Participation
       ENGAGEMENT
The Platform




www.ManorLabs.org
Current Government Innovation?




                   http://www.jpb.com/pictures/ipm_cartoon_multi.jpg
Manor Innovation
Submit Ideas With Ease




We Want Your Ideas, Even If You Don’t Live In Manor
Example Idea
PROMOTE Ideas You Like




And DEMOTE Ideas You Don’t
Engaged Participation
Be Rewarded For Participation
   Users Receive “Innobucks” For
Participation (Which Can Be Traded
In For Real Products) & Are Ranked
      Based Upon Their Value
Ranking Through Leaderboards
What Does One Month Of
 Innovation Look Like?
After Only One Month…
Measuring Impact
Collaboration Element
Chapter 4-
Manor 311
Transparent…




               & Accessible
Chapter 5-
Other Research & Development
RFID Tours
GoogleWAVE
Android Development
Augmented Reality
Closing Thoughts
The Changing Role of Technology



                                  City Departments



                                                       Information
Administration   Development   Police          Court                 Public Works
                                                       Technology
The Changing Role of Technology

           Information Technology


                      Administration


        Police

                             Public Works



         Court
                        Development
Ways To Start
1. Form an Internal Innovation Committee
   (Start Within Your Own Department)
2. Find A Platform To Help Harness/Manage
   Ideas
3. Start Small With R&D
4. Find Higher Education Institutions &
   Private Companies To Partner With
5. Cookie Cut (Learn What Others Have
   Done, And Apply It)
Thank You For Your Time


Dustin Haisler, Assistant City Manager & CIO
                (512) 272-5555
         dhaisler@cityofmanor.org
  Text “Haisler” To 50500 For My Contact Information




                          MANOR.GOVFRESH.COM

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