Hughes Overview    HUGHES PROPRIETARY   1
Hughes Network Systems                                      Our Focus Leadership in all aspects of broadband network solu...
Hughes Network Systems           Enterprise           An expanding range of broadband & digital media products,           ...
Hughes Market Leadership        North American Enterprise                                                                 ...
Today’s Network Is Evolving     Compliance                            Network uptime is     regulations                   ...
This Evolution Requires Tailored Solutions One size does not fit all Peak performance of business applications Converge...
Family of Services and Solutions          Fully Managed                Optimized VPN Networks          Broadband Network ...
Blue Chip Customer Base    Oil and Gas            Hospitality         Financial         Cellular Backhaul             Reta...
Sample Network DeploymentsBeverages                                  Heartlandand More                                   A...
Hughes Enterprise VOIP       HUGHES PROPRIETARY   10
Enjoy the benefitsof voice and dataconvergence—withoutthe high-costsof anMPLSnetwork             HUGHES PROPRIETARY   11
Introducing Hughes VoIP ServiceHigh-quality voice over affordable broadband  Enabled by Hughes     Technology        HUGHE...
Hughes Enterprise VoIP Service                  Local Numbers                                                             ...
Hughes VoIP Service Packages & Minute Plans                                                                        Q2 2013...
Industry recognition of Hughes VOIP…           2012 Internet                  2012 Unified       Telephony Product of     ...
VoIP Solution—Dumb PipeWithout congestion, voice packets flow well — good calls                        HUGHES PROPRIETARY ...
VoIP Solution—Dumb PipeDuring congestion voice packet flow suffers — poor calls                        HUGHES PROPRIETARY ...
Hughes VoIP with ActiveQoS—Smart PipeDespite congestion, voice remains prioritized — good calls                         HU...
and Real-time Traffic Performance  Active VPN Performance  TypicalQoS Performance                                         ...
The Hughes                                                  Difference  Significant Reduction in Jitter and Packet Loss Us...
Operational Metrics       99.95%         100%                 100%                      Uptime               Meeting      ...
Benefits of ActiveQoS for VoIP             With                                Without           ActiveQoS                ...
Summary   Hughes:                                                          Offering keeps      High                   Offe...
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Enterprise-grade VoIP over affordable broadband using ActiveQoS

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What makes Hughes Enterprise VoIP different than competing solutions? Designed for the distributed enterprise, Hughes Enterprise VoIP delivers true end-to-end Quality of Service over broadband such as DSL and Cable without having to implement an expensive MPLS network. Hughes Enterprise VoIP with ActiveQoS is ideally suited to retailers, restaurants, hotels and financial branch locations looking to combine 6 or less voice lines with their data network to save money and streamline operations.

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  • VOIP FeaturesHughes hosted VOIP service will consist of several standard packages. Our Hughes VoIP features are listed below are the features each included as part of the Hughes Core, and Enterprise VoIP Service plans. However, the service is flexible to support customized packages if required by our customers. These plans are selectable on a line by line basis (identified by the telephone number).
  • Enterprise-grade VoIP over affordable broadband using ActiveQoS

    1. 1. Hughes Overview HUGHES PROPRIETARY 1
    2. 2. Hughes Network Systems Our Focus Leadership in all aspects of broadband network solutions and services  Managed broadband services for enterprises and consumers  Managed Digital Media Solutions for enterprises including Digital Signage and Training & Learning  Broadband network design, implementation, and operation  Customer support and network management HUGHES PROPRIETARY March 8, 2013 2
    3. 3. Hughes Network Systems Enterprise An expanding range of broadband & digital media products, services and solutions to enterprises of all sizes Government Services, solutions and products that support the many missions of government Service Providers Products and technologies to create or expand service offerings Homes, Home Offices & Small Businesses High-speed internet service HUGHES PROPRIETARY March 8, 2013 3
    4. 4. Hughes Market Leadership North American Enterprise IP VPN North American Satellite Market Share Services Site Share Other 7% ViaSat 2% Other 14% Telesat 2% Level 3 4% AT&T 32% Qwest 5% Gilat 25% Sprint 7% Hughes 59% Hughes 14% Verizon 24%Note: Based on domestic sites in service according to COMSYS, 2009 Report2008 Vertical Systems Network-based VPN/MPLS, FR/IP, Site-to-Site Landline + Satellite Sites HUGHES PROPRIETARY March 8, 2013 4
    5. 5. Today’s Network Is Evolving Compliance Network uptime is regulations essential are constantly changing IT staffs and Security budgets are threats arestretched to their increasing limits HUGHES PROPRIETARY March 8, 2013 5
    6. 6. This Evolution Requires Tailored Solutions One size does not fit all Peak performance of business applications Convergence of data, voice & video 24/7 monitoring and management High Availability Networking Multiple transports that perform seamlessly Easy to deploy, affordable upgrade path HUGHES PROPRIETARY March 8, 2013 6
    7. 7. Family of Services and Solutions Fully Managed  Optimized VPN Networks Broadband Network  Access Continuity Services  High Availability VPN  All with fully integrated and managed security Managed Wi-Fi  Enterprise  Rogue detection and mitigation  Guest WAN Acceleration  Throughput and performance enhancement via embedded Hughes proprietary solution VoIP  High quality enterprise-grade voice over broadband via Hughes-proprietary embedded end-end ActiveQoS Digital Media  Family of content delivery and display solutions for all types of video-based applications HUGHES PROPRIETARY March 8, 2013 7
    8. 8. Blue Chip Customer Base Oil and Gas Hospitality Financial Cellular Backhaul Retail BP  Best Western  HSBC  Reliance  Best Buy Chevron  Wyndham  Springleaf  Hutchison Max  CVS Exxon Mobil  MorganStanley  Vivo  Jiffy Lube ConocoPhillips  VISA  TIM  Safeway Murphy Oil  Lowe’s Shell  Rite Aid Entertainment Integrators and  Carter’s Government Restaurants and Sports Service Providers  Foot Locker  Big 5 Sporting Goods  National Stores Social Security  Burger King  GTECH  Barrett  TJX Companies Administration  Carl’s JR  LodgeNet  Telesat  Walgreens Government  Denny’s  National  Telefonica  Casey’s General Education & CineMedia Store Training Network  Jack in The Box  Telstra  McDonald’s  PBS  Telmex  Sears/Kmart IRS  Menards  Sonic  USA Today Air Force Reserves  Sherwin-Williams FAA  YUM! Brands  Beverages & More HUGHES PROPRIETARY March 8, 2013 8
    9. 9. Sample Network DeploymentsBeverages Heartlandand More Automotive Services Displaced managed services  Upgrade existing narrowband competitor with Hughes High network to Hughes High Availability VPN Availability VPN Managed Enterprise VoIP and  Managed Enterprise VoIP Wi-Fi Services Services HUGHES PROPRIETARY March 8, 2013 9
    10. 10. Hughes Enterprise VOIP HUGHES PROPRIETARY 10
    11. 11. Enjoy the benefitsof voice and dataconvergence—withoutthe high-costsof anMPLSnetwork HUGHES PROPRIETARY 11
    12. 12. Introducing Hughes VoIP ServiceHigh-quality voice over affordable broadband Enabled by Hughes Technology HUGHES PROPRIETARY 12
    13. 13. Hughes Enterprise VoIP Service Local Numbers Simplified Invoicing Portability (LNP) Hughes will either port current number  Consolidated billing or can supply new number in most areas  Flat rate/line in US Detailed Managed Call Record Service Delivery Call detail  Service Provisioning  Configuration Management  Fault Monitoring and Management  Tier 3 Customer Support  Performance Management Basic 911 & Chargeable E-911 Call Blocking Service provides Both Basic 911 as  Directory Assistance well as Enhanced-911 (E-911) as  International calling required by FCC, wherever available  Collect calls nationally  Premium (900) March 8, 2013 HUGHES PROPRIETARY 13
    14. 14. Hughes VoIP Service Packages & Minute Plans Q2 2013 • Network Concurrent Call Path Q2 2013 200 500 1000Long Distance Plans minutes minutes minutes March 8, 2013 HUGHES PROPRIETARY
    15. 15. Industry recognition of Hughes VOIP… 2012 Internet 2012 Unified Telephony Product of Communications the Year Innovation Award TMC Labs TMC Labs 2012 Hot Companies & Best Products Network Products Guide Finalist March 8, 2013 HUGHES PROPRIETARY
    16. 16. VoIP Solution—Dumb PipeWithout congestion, voice packets flow well — good calls HUGHES PROPRIETARY 16 March 8, 2013
    17. 17. VoIP Solution—Dumb PipeDuring congestion voice packet flow suffers — poor calls HUGHES PROPRIETARY 17 March 8, 2013
    18. 18. Hughes VoIP with ActiveQoS—Smart PipeDespite congestion, voice remains prioritized — good calls HUGHES PROPRIETARY 18 March 8, 2013
    19. 19. and Real-time Traffic Performance Active VPN Performance TypicalQoS Performance Unreliable VoIP Network Degradation Performance VoIP Network Quality Requirement n Mean Jitter n Packet Loss* On 384Kbps/1.5Mbps DSL HUGHES PROPRIETARY 19 March 8, 2013
    20. 20. The Hughes Difference Significant Reduction in Jitter and Packet Loss Using Active QoS Jitter Packet (ms) Loss 5% 2500 2000 4% 1500 3% 1000 2% 500 1% 0 0% 1 VoIP call 4 VoIP calls and file transfer and file transfer n Mean Jitter (ms) n 99th Percent jitter (ms) n Packet Loss (%)* On 384Kbps/1.5Mbps DSL HUGHES PROPRIETARY 20 March 8, 2013
    21. 21. Operational Metrics 99.95% 100% 100% Uptime Meeting Uptime since Voice in 2012 Apr Quality 2012 SLA HUGHES PROPRIETARY 21 March 8, 2013
    22. 22. Benefits of ActiveQoS for VoIP With Without ActiveQoS ActiveQoS • Enterprise-grade • Best efforts • 6 lines on typical DSL • 1 or 2 lines maximum • Voice Quality SLA • No Voice Quality SLA March 8, 2013 HUGHES PROPRIETARY
    23. 23. Summary Hughes: Offering keeps High Offers a Voice Comprehensive existing phonesquality, enterpr Quality SLA via Hosted Voice & wiring; ise VOIP ActiveQoS feature set reducesnationwide via disruption broadband. Fully Managed Hosted Service March 8, 2013 HUGHES PROPRIETARY

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