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Advocacy through impact:
a practical workshop
David McMenemy
Department of Computer and Information Sciences
University of Strathclyde
Glasgow
• To explore the theme of advocacy within LIS
• To highlight the importance of mission and
purpose in advocacy
• To understand how to speak the language of
those who see differently from us
• To consider effective ways to advocate library
services
• To introduce the components of an advocacy
strategy
Aims of session
• Part 1. - What is advocacy? (c.40 mins)
– Importance of having a philosophy in advocacy
– CILIP/employer/individual elements
– Understanding opposing viewpoints
– Persuading others of yours/ours
• Part 2. Advocacy by design (c.40 mins)
– Useful materials produce by Carnegie Trust
– Making our services advocate for us
• Part 3. The Northern Ireland context (c.30 mins)
– Discussion
• Part 4. Closing thoughts/remarks
Overview of session
- WHAT IS ADVOCACY?
Part 1
• “Public support for or recommendation of
a particular cause or policy” (OED definition)
• “Active support or pleading” (Penguin Dictionary)
• “Supporting or speaking in favor of something or
someone, usually associated with an attempt to
persuade a third party through plea or argument”
(Dictionary of Conflict Resolution)
Some key definitions
• “the process of educating and influencing
decision makers to enlist their active support
for libraries of all types” (Hoover, 2012)
• “library advocacy is about engaging fully in
the political process” (Hummel, 2014)
• Hoover, C. (2012) 'Library Advocacy - An Annotated Bibliography'. Idaho Librarian,
62 (1). pp.15.
• Hummel, P. (2014) 'Library Advocacy in Hard Times'. OLA Quarterly, 18 (2). pp.4-
5. http://dx.doi.org/10.7710/1093-7374.1352.*
• *Thanks to my Masters student, Louise Tye, for these references
In library literature..
• Advocacy is not just a facet of marketing, it’s far
more important than that!
• It is about more than raising awareness, it is
about convincing those you to seek to influence
about your cause
• In the library profession we need to be more on
the front-foot regarding our own values and
importance of our services
• Much more than we have been in the past, we
need to be our own advocates
In reality
• There are reasons why the library and
information profession exists, and these are
historic
• All of us must be tuned in to our purpose as a
wider profession
• This wider, societal, mission embraces our day to
day mission
• In other words, our role in advocacy for the
profession should be at our core
Having a philosophical position
image source: http://www.squidoo.com
• “The objects of the Institute shall be to
work for the benefit of the public to
promote education and knowledge through
the establishment and development of
libraries and information services and to
advance information science”
CILIP’s Royal Charter
• “..to enrich and enhance the lives of individuals
and communities through providing and
promoting a range of high quality library and
information services”
• “Connecting people with information, ideas and
experiences to foster lifelong learning, inspire
curiosity, provide enjoyment and strengthen
communities.”
Libraries NI Mission
• We have the position of the profession, the
position of our services, but…
• Societal and governmental attitudes change, and
in this context our advocacy in how we seek to
achieve our mission also must change
– The mission itself, largely, does not
• You might also have your own philosophical
position with regards social justice…let’s explore
that!
Philosophical positions
The trolley problem
https://upload.wikimedia.org/wikipedia/commons/8/8c/Trolley_problem.png
• Would you pull the lever?
• If so, why?
• If you wouldn’t pull the lever, why?
Trolley scenario 1
• Social justice relates to the theories of how we
allocate social goods
• There are essentially 3 ways of thinking about
social justice. Each has variations, but in
summary:
1. Maximising welfare/utility. e.g. Utilitarianism
2. Protecting individual freedom. e.g. Rights based
theories
3. Promoting virtue. e.g. Communitarian movement
Theories of social justice*
*See Sandel, M. (2009) Justice: what’s the right thing to do?
• Public libraries (and other services) grew out of a
historical period where utilitarianism was the
over-arching political philosophy
• Utilitarianism as a philosophy advocated
maximising happiness for the greatest number
• Post World War II the emerging emphasis on
rights saw utilitarianism wane in influence
• Rawls’ A Theory of Justice (1971) largely spelt
end of the principle in Anglo-American philosophy
1. Maximising welfare
• Inspired by the theories of Immanuel Kant
• Rights philosophers believed utilitarianism did
not respect individual rights in 2 areas:
1. It did not respect the separateness of persons
2. The individual should be able to select their own
version of the good life
• Approaches from both left and right spectrums
were available, though a famous iteration of
rights-based theories could be seen in
Thatcherism
2. Protecting individual freedom
• The emerging political philosophy now being put
into policy is based on our third category of social
justice, the promotion of virtue
• This is a fundamental change from a rights
approach as it rallies against individualism
• In policy terms both the Big Society and Blue
Labour movements have elements of virtue
based approaches to social justice
• A key emphasis is on the importance of
community
3. Promotion of virtue
• Modern political thinking focuses on community,
and as a result of these influences:
– The community needs to be centre stage
– Volunteering and charity are both virtuous and
enhance a community’s wellbeing
– New models of service delivery need to emerge that
do not just impose either state or individualistic
solutions
• Community run libraries, Asset Based Community
Development (ABCD), charitable trusts, are all examples
of this philosophy in practice
Current concerns
• Effective advocacy is based on
understanding the moral position of those
you are trying to persuade and putting the
arguments in their language
• “the most effective arguments are ones in
which you find a new way to connect a
political position to your target audience’s
moral values” *
• * http://www.businessinsider.com/how-to-convince-someone-to-
switch-sides-2016-10?IR=T
Why does this matter?
• If your government or council speak a rights-
based language, advocate in a rights-based
language
• If they speak the language of community,
advocate in the language of community
• The following slides illustrates an example…
What does this mean?
Philosophical stances on
public libraries?
Pro public libraries Against public libraries
Utilitarian view
Provision of free public libraries benefits
the majority at the expense of the
minority. Benefit can be interpreted in a
range of ways, intrinsic, social,
economic, etc.
Rights-based theory
The author and publisher of a work
have the negative right to not have
their financial interests damaged
through lending of their materials
Rights-based theory
Citizens have the positive right to a
state-funded library service to enable
them to succeed in life.
Rights-based theory:
The taxpayer has the negative right not
have their taxes spent on a public
service they may not use that therefore
does not benefit their interests
Philosophical stances on
public libraries?
Pro public libraries Against public libraries
Communitarian view
Community cohesion, culture, and
history are all supported via having a
vibrant public library service.
Communitarian view
The community has no need for a
library service, it has a wealthy
community who buy what they require
and have no need for the services
offered. OR
The community has no need for a
library service, it has too many other
pressing social needs to spare the
expense on a recreational service
- ADVOCACY BY DESIGN
Part 2
• How do we fit our services into the larger
themes governments expect of us?
• What kinds of evidence can be effective?
• How do we develop an advocacy strategy?
In this section…
• Unlikely a strategy built around “saving libraries”
would be effective
• Instead focus advocacy around the key mission
of what libraries seek to do
• i.e. focus on literacy, community cohesion,
economic wellbeing, culture, etc.
• These are more tangible to multiple
stakeholders, and they do not focus on us
preserving our place, they focus on society
Identifying the key themes
• Speaking Volumes
• http://www.carnegieuktrust.org.uk/publication
s/speaking-volumes-leafletposter-to-print/
• What kinds of initiatives/services could be
used for each theme?
• How could we demonstrate effectiveness in
each case?
Four themes to consider from…
• xxxxx
xxxxxx
• Advocacy course freely available via OU:
– http://www.open.edu/openlearnworks/course/view.php
?id=1690
• Full course available free online showing how
they undertake advocacy and the strategies they
use
• Next slides illustrate part 3 of course, which
focuses on their stages in developing an
advocacy strategy
Case study: Save the Children
• Part 1
– Problem analysis
– Overall goal
– Objectives
– Strategic approach
• Part 2
– Targets
– Power analysis (who are key stakeholders?)
• Part 3
– Key messages
Developing an advocacy strategy
• Part 4
– Activities/actions
• Part 5
– Opportunities and events/timeline
– Human and financial resources
– Risks
• Part 6
– Monitoring, evaluation and learning
Developing an advocacy strategy
Ambition and Opportunity: A Strategy for
Public Libraries in Scotland 2015-2020
• We can do strong, philosophically grounded
advocacy that has depth and is strategic
- THE NORTHERN IRELAND
EXPERIENCE
Part 3
• Are there elements that work well, and not so
well in NI?
• What kinds of evidence is proving effective?
• Does the single tier body help/hinder? What
can other parts of the UK learn from this?
Advocacy in NI
- CLOSING THOUGHTS
Part 4
• Our advocacy needs to be directly responsive to
actual political philosophy of the day
• We also need to be aware of emerging trends
• Advocacy is not necessarily doing what funders
want, having courage and knowledge to make
them aware of valid alternatives also important
• Politics of community and virtue opens up
possibilities for our profession if we can define
clearly what we do
• Ultimately every service encounter is advocacy!
In conclusion
Thank you!
Slides available on:
http://www.slideshare.net/dmcmenemy
Questions?
d.mcmenemy@strath.ac.uk
@d_mcmenemy (Twitter)

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Cilip Ireland Workshop 2016

  • 1. Advocacy through impact: a practical workshop David McMenemy Department of Computer and Information Sciences University of Strathclyde Glasgow
  • 2. • To explore the theme of advocacy within LIS • To highlight the importance of mission and purpose in advocacy • To understand how to speak the language of those who see differently from us • To consider effective ways to advocate library services • To introduce the components of an advocacy strategy Aims of session
  • 3. • Part 1. - What is advocacy? (c.40 mins) – Importance of having a philosophy in advocacy – CILIP/employer/individual elements – Understanding opposing viewpoints – Persuading others of yours/ours • Part 2. Advocacy by design (c.40 mins) – Useful materials produce by Carnegie Trust – Making our services advocate for us • Part 3. The Northern Ireland context (c.30 mins) – Discussion • Part 4. Closing thoughts/remarks Overview of session
  • 4. - WHAT IS ADVOCACY? Part 1
  • 5. • “Public support for or recommendation of a particular cause or policy” (OED definition) • “Active support or pleading” (Penguin Dictionary) • “Supporting or speaking in favor of something or someone, usually associated with an attempt to persuade a third party through plea or argument” (Dictionary of Conflict Resolution) Some key definitions
  • 6. • “the process of educating and influencing decision makers to enlist their active support for libraries of all types” (Hoover, 2012) • “library advocacy is about engaging fully in the political process” (Hummel, 2014) • Hoover, C. (2012) 'Library Advocacy - An Annotated Bibliography'. Idaho Librarian, 62 (1). pp.15. • Hummel, P. (2014) 'Library Advocacy in Hard Times'. OLA Quarterly, 18 (2). pp.4- 5. http://dx.doi.org/10.7710/1093-7374.1352.* • *Thanks to my Masters student, Louise Tye, for these references In library literature..
  • 7. • Advocacy is not just a facet of marketing, it’s far more important than that! • It is about more than raising awareness, it is about convincing those you to seek to influence about your cause • In the library profession we need to be more on the front-foot regarding our own values and importance of our services • Much more than we have been in the past, we need to be our own advocates In reality
  • 8. • There are reasons why the library and information profession exists, and these are historic • All of us must be tuned in to our purpose as a wider profession • This wider, societal, mission embraces our day to day mission • In other words, our role in advocacy for the profession should be at our core Having a philosophical position
  • 10. • “The objects of the Institute shall be to work for the benefit of the public to promote education and knowledge through the establishment and development of libraries and information services and to advance information science” CILIP’s Royal Charter
  • 11. • “..to enrich and enhance the lives of individuals and communities through providing and promoting a range of high quality library and information services” • “Connecting people with information, ideas and experiences to foster lifelong learning, inspire curiosity, provide enjoyment and strengthen communities.” Libraries NI Mission
  • 12. • We have the position of the profession, the position of our services, but… • Societal and governmental attitudes change, and in this context our advocacy in how we seek to achieve our mission also must change – The mission itself, largely, does not • You might also have your own philosophical position with regards social justice…let’s explore that! Philosophical positions
  • 14. • Would you pull the lever? • If so, why? • If you wouldn’t pull the lever, why? Trolley scenario 1
  • 15. • Social justice relates to the theories of how we allocate social goods • There are essentially 3 ways of thinking about social justice. Each has variations, but in summary: 1. Maximising welfare/utility. e.g. Utilitarianism 2. Protecting individual freedom. e.g. Rights based theories 3. Promoting virtue. e.g. Communitarian movement Theories of social justice* *See Sandel, M. (2009) Justice: what’s the right thing to do?
  • 16. • Public libraries (and other services) grew out of a historical period where utilitarianism was the over-arching political philosophy • Utilitarianism as a philosophy advocated maximising happiness for the greatest number • Post World War II the emerging emphasis on rights saw utilitarianism wane in influence • Rawls’ A Theory of Justice (1971) largely spelt end of the principle in Anglo-American philosophy 1. Maximising welfare
  • 17. • Inspired by the theories of Immanuel Kant • Rights philosophers believed utilitarianism did not respect individual rights in 2 areas: 1. It did not respect the separateness of persons 2. The individual should be able to select their own version of the good life • Approaches from both left and right spectrums were available, though a famous iteration of rights-based theories could be seen in Thatcherism 2. Protecting individual freedom
  • 18. • The emerging political philosophy now being put into policy is based on our third category of social justice, the promotion of virtue • This is a fundamental change from a rights approach as it rallies against individualism • In policy terms both the Big Society and Blue Labour movements have elements of virtue based approaches to social justice • A key emphasis is on the importance of community 3. Promotion of virtue
  • 19. • Modern political thinking focuses on community, and as a result of these influences: – The community needs to be centre stage – Volunteering and charity are both virtuous and enhance a community’s wellbeing – New models of service delivery need to emerge that do not just impose either state or individualistic solutions • Community run libraries, Asset Based Community Development (ABCD), charitable trusts, are all examples of this philosophy in practice Current concerns
  • 20. • Effective advocacy is based on understanding the moral position of those you are trying to persuade and putting the arguments in their language • “the most effective arguments are ones in which you find a new way to connect a political position to your target audience’s moral values” * • * http://www.businessinsider.com/how-to-convince-someone-to- switch-sides-2016-10?IR=T Why does this matter?
  • 21. • If your government or council speak a rights- based language, advocate in a rights-based language • If they speak the language of community, advocate in the language of community • The following slides illustrates an example… What does this mean?
  • 22. Philosophical stances on public libraries? Pro public libraries Against public libraries Utilitarian view Provision of free public libraries benefits the majority at the expense of the minority. Benefit can be interpreted in a range of ways, intrinsic, social, economic, etc. Rights-based theory The author and publisher of a work have the negative right to not have their financial interests damaged through lending of their materials Rights-based theory Citizens have the positive right to a state-funded library service to enable them to succeed in life. Rights-based theory: The taxpayer has the negative right not have their taxes spent on a public service they may not use that therefore does not benefit their interests
  • 23. Philosophical stances on public libraries? Pro public libraries Against public libraries Communitarian view Community cohesion, culture, and history are all supported via having a vibrant public library service. Communitarian view The community has no need for a library service, it has a wealthy community who buy what they require and have no need for the services offered. OR The community has no need for a library service, it has too many other pressing social needs to spare the expense on a recreational service
  • 24. - ADVOCACY BY DESIGN Part 2
  • 25. • How do we fit our services into the larger themes governments expect of us? • What kinds of evidence can be effective? • How do we develop an advocacy strategy? In this section…
  • 26. • Unlikely a strategy built around “saving libraries” would be effective • Instead focus advocacy around the key mission of what libraries seek to do • i.e. focus on literacy, community cohesion, economic wellbeing, culture, etc. • These are more tangible to multiple stakeholders, and they do not focus on us preserving our place, they focus on society Identifying the key themes
  • 27. • Speaking Volumes • http://www.carnegieuktrust.org.uk/publication s/speaking-volumes-leafletposter-to-print/ • What kinds of initiatives/services could be used for each theme? • How could we demonstrate effectiveness in each case? Four themes to consider from…
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  • 32. • Advocacy course freely available via OU: – http://www.open.edu/openlearnworks/course/view.php ?id=1690 • Full course available free online showing how they undertake advocacy and the strategies they use • Next slides illustrate part 3 of course, which focuses on their stages in developing an advocacy strategy Case study: Save the Children
  • 33. • Part 1 – Problem analysis – Overall goal – Objectives – Strategic approach • Part 2 – Targets – Power analysis (who are key stakeholders?) • Part 3 – Key messages Developing an advocacy strategy
  • 34. • Part 4 – Activities/actions • Part 5 – Opportunities and events/timeline – Human and financial resources – Risks • Part 6 – Monitoring, evaluation and learning Developing an advocacy strategy
  • 35. Ambition and Opportunity: A Strategy for Public Libraries in Scotland 2015-2020
  • 36. • We can do strong, philosophically grounded advocacy that has depth and is strategic
  • 37. - THE NORTHERN IRELAND EXPERIENCE Part 3
  • 38. • Are there elements that work well, and not so well in NI? • What kinds of evidence is proving effective? • Does the single tier body help/hinder? What can other parts of the UK learn from this? Advocacy in NI
  • 40. • Our advocacy needs to be directly responsive to actual political philosophy of the day • We also need to be aware of emerging trends • Advocacy is not necessarily doing what funders want, having courage and knowledge to make them aware of valid alternatives also important • Politics of community and virtue opens up possibilities for our profession if we can define clearly what we do • Ultimately every service encounter is advocacy! In conclusion
  • 41. Thank you! Slides available on: http://www.slideshare.net/dmcmenemy Questions? d.mcmenemy@strath.ac.uk @d_mcmenemy (Twitter)