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CREATIVE PROBLEM
SOLVING

Lipstick kisses on the mirrors


A school head was alerted by the caretaker to a persistent
problem in the girls lavatories: some of the girl students
were leaving lipstick kisses on the mirrors.


The caretaker had left notices on the toilet walls
asking for the practice to cease, but to no avail; every
evening the caretaker would wipe away the kisses,
and the next day lots more kisses would be planted on
the mirror.


It had become a bit of a game. The head teacher usually
took a creative approach to problem solving, and so the
next day she asked a few girl representatives from each
class to meet with her in the lavatory.


Thank you for coming," said the head, "You will see
there are several lipstick kisses on the mirrors in this
washroom.."
Some of the girls grinned at each other


At this point the caretaker stepped forward with a
sponge squeegee, which he took into one of the
toilet cubicles, dipped into the toilet bowl, and then
used to clean one of the lipstick-covered mirrors.


The caretaker smiled. The girls departed. And there
were no more lipstick kisses on the mirrors.

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Creativeproblemsolving

  • 2.  A school head was alerted by the caretaker to a persistent problem in the girls lavatories: some of the girl students were leaving lipstick kisses on the mirrors.
  • 3.  The caretaker had left notices on the toilet walls asking for the practice to cease, but to no avail; every evening the caretaker would wipe away the kisses, and the next day lots more kisses would be planted on the mirror.
  • 4.  It had become a bit of a game. The head teacher usually took a creative approach to problem solving, and so the next day she asked a few girl representatives from each class to meet with her in the lavatory.
  • 5.  Thank you for coming," said the head, "You will see there are several lipstick kisses on the mirrors in this washroom.." Some of the girls grinned at each other
  • 6.  At this point the caretaker stepped forward with a sponge squeegee, which he took into one of the toilet cubicles, dipped into the toilet bowl, and then used to clean one of the lipstick-covered mirrors.
  • 7.  The caretaker smiled. The girls departed. And there were no more lipstick kisses on the mirrors.