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NETWORKING IN A LARGE-SCALE 
DISTRIBUTED AGILE PROJECT 
Nils Brede Moe, Darja Šmite, Aivars Šāblis 
Anne-Lie Börjesson, Pia Andréasson
AGENDA
LARGE-SCALE l DISTRIBUTED l AGILE
5 teams 
8 teams 
2 teams 
2 teams 
ERICSSON 
SWEDEN 
ERICSSON 
KOREA 
NON-­‐ERICSSON 
CHINA 
ERICSSON 
CHINA
5 teams 
8 teams 
2 teams 
2 teams 
ERICSSON 
SWEDEN 
ERICSSON 
KOREA 
NON-­‐ERICSSON 
CHINA 
ERICSSON 
CHINA
SYSTEM: 
l 10-12 mln LOC 
l 30 sub-systems 
STUDIED SUB-SYSTEM: 
l 14 components 
l interfaces to 8 sub-systems
CROSS-FUNCTIONAL FEATURE TEAMS
l Support teams 
l Answer technical questions 
l Help teams to get the right $ 
design and code structure 
l Act as a mentor 
l Review and prioritize defects 
TECHNICAL AREA 
RESPONSIBLE 
EXPERT 
Dial: 0702 100 858
DATA COLLECTION 
l Observations from onshore $ 
and offshore visits 
l 15 interviews with different roles 
l Focus groups with each team 
l Social network survey
SURVEY RESPONDENTS 
l 6 teams 
l 35 people 
RESPONSE RATES 
l Average = 90% 
l Team >= 71% 
RESULTS 
l 336 dyadic ties
MAJOR FINDINGS 
l Importance of networking when solving complex tasks 
l Large size of the networks possessed by the teams 
l Diversity in networks
! 
LOCATION: 
Sweden 
PERFORMANCE: 
High performer 
TASKS: 
Unfamiliar, new 
COMPANY EXPERIENCE: 
10+ (average) 
TEAM TOGETHER: 
2-3 years
! 
LOCATION: 
China 
PERFORMANCE: 
High performer 
TASKS: 
Familiar 
COMPANY EXPERIENCE: 
2 years (average) 
TEAM TOGETHER: 
2 years
LOCATION: 
! 
China 
PERFORMANCE: 
Challenged 
TASKS: 
Unfamiliar 
COMPANY EXPERIENCE: 
2 years (average) 
TEAM TOGETHER: 
<1 year
China 
Sweden 
Team C1 
TAR S-C 
Team C2 
Team C3 
Team S1 
Team S2 
TAR S-A 
TAR S-B 
TAR C-ATeam S3
EXPERTS EMERGE, BUT FORMALLY ASSIGNED EXPERTS ARE HELPFUL 
Especially for the sites with high employee turnover rates or relatively new sites 
But, experts are not one-fits-all solution either 
NETWORKING REQUIRES SPACE AND TIME 
Organizations shall provide meeting rooms, office layout, and facilitate CoPs 
Networking shall not be perceived as a negative disturbance 
Formal experts, informal experts and teams shall plan time for networking
THANK YOU FOR YOUR ATTENTION 
NETWORKING IN A LARGE-SCALE 
DISTRIBUTED AGILE PROJECT 
Nils Brede Moe, Darja Šmite, Aivars Šāblis 
Anne-Lie Börjesson, Pia Andréasson

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ESEM 2014 presentation

  • 1. NETWORKING IN A LARGE-SCALE DISTRIBUTED AGILE PROJECT Nils Brede Moe, Darja Šmite, Aivars Šāblis Anne-Lie Börjesson, Pia Andréasson
  • 4.
  • 5. 5 teams 8 teams 2 teams 2 teams ERICSSON SWEDEN ERICSSON KOREA NON-­‐ERICSSON CHINA ERICSSON CHINA
  • 6. 5 teams 8 teams 2 teams 2 teams ERICSSON SWEDEN ERICSSON KOREA NON-­‐ERICSSON CHINA ERICSSON CHINA
  • 7. SYSTEM: l 10-12 mln LOC l 30 sub-systems STUDIED SUB-SYSTEM: l 14 components l interfaces to 8 sub-systems
  • 9. l Support teams l Answer technical questions l Help teams to get the right $ design and code structure l Act as a mentor l Review and prioritize defects TECHNICAL AREA RESPONSIBLE EXPERT Dial: 0702 100 858
  • 10. DATA COLLECTION l Observations from onshore $ and offshore visits l 15 interviews with different roles l Focus groups with each team l Social network survey
  • 11. SURVEY RESPONDENTS l 6 teams l 35 people RESPONSE RATES l Average = 90% l Team >= 71% RESULTS l 336 dyadic ties
  • 12. MAJOR FINDINGS l Importance of networking when solving complex tasks l Large size of the networks possessed by the teams l Diversity in networks
  • 13. ! LOCATION: Sweden PERFORMANCE: High performer TASKS: Unfamiliar, new COMPANY EXPERIENCE: 10+ (average) TEAM TOGETHER: 2-3 years
  • 14. ! LOCATION: China PERFORMANCE: High performer TASKS: Familiar COMPANY EXPERIENCE: 2 years (average) TEAM TOGETHER: 2 years
  • 15. LOCATION: ! China PERFORMANCE: Challenged TASKS: Unfamiliar COMPANY EXPERIENCE: 2 years (average) TEAM TOGETHER: <1 year
  • 16. China Sweden Team C1 TAR S-C Team C2 Team C3 Team S1 Team S2 TAR S-A TAR S-B TAR C-ATeam S3
  • 17. EXPERTS EMERGE, BUT FORMALLY ASSIGNED EXPERTS ARE HELPFUL Especially for the sites with high employee turnover rates or relatively new sites But, experts are not one-fits-all solution either NETWORKING REQUIRES SPACE AND TIME Organizations shall provide meeting rooms, office layout, and facilitate CoPs Networking shall not be perceived as a negative disturbance Formal experts, informal experts and teams shall plan time for networking
  • 18. THANK YOU FOR YOUR ATTENTION NETWORKING IN A LARGE-SCALE DISTRIBUTED AGILE PROJECT Nils Brede Moe, Darja Šmite, Aivars Šāblis Anne-Lie Börjesson, Pia Andréasson