Better Engagement and Retention

© 2018 NetSpeed Learning Solutions. All rights reserved. 1
Better Engagement and
Retention
Brain-based Learning in the
Virtual Classroom
October 2018

Webinar Objectives
• Plan virtual training and virtual meetings that
focus on results
• Leverage the interaction tools in your web
conference platform
• Reduce multitasking to gain attention and full
participation
• Build on six brain-based principles
for engagement and retention

Our Licensed Programs
We license blended programs that help you:
• Develop the skills of virtual leaders
• Prepare emerging leaders for frontline
management
• Manage conflict and difficult co-workers
• Deliver dazzling customer service to clients

Our Programs and Services
We partner with clients to design engaging
virtual and blended programs.
We develop the skills of virtual trainers,
facilitators, and designers.

That Annoys Me Poll
What annoys you most
about attending virtual
sessions (meetings or
training)?

Agree/Disagree
“The last virtual session I
attended was so well-
designed and facilitated, it
was a pleasure to
participate.”

COGS Model
Clarify objectives and outcomes

Prime the Pump*
How might you prepare
attendees to participate
actively in a virtual
training session?

Clarify Objectives
and Outcomes

Meeting Plan/Agenda
https://netspeedlearning.com/contact/?p=vl&r=meetingplan

Use it or Lose it
Use it or Lose it*

Use it or Lose it
What can you do to
ensure that you don’t
“lose it” after a virtual
training or meeting?
Use it or Lose it*

Use it or Lose it
 Keep visual records
 Assign action items
 Identify checkpoints
 Follow up
 Add checkpoints to team
calendars
 Store project updates
for shared access
online
Use it or Lose it*

COGS Model
Optimize creativity and novelty

Divergent Thinking

Mix It Up*
What does this
principle suggest
about how to
increase divergent
thinking in your
virtual meetings?

Optimize Creativity
and Novelty
Dream
Scan
Monitor
Establish
structure and
process
Make it safe
Provide time and space

In a moment….

Dream or Idle
https://www.youtube.com/watch?v=b0FZlT3Uk30

With a cat or dog
With a potted plant At the beach
At a party
To make music

COGS Model
Galvanize attention and
interaction

What has galvanized your
participation in this virtual
training?
Galvanize Attention
and Interaction

Active Engagement
=
Active Brains*

Leverage interaction tools:
• Chat
• Polling
• Emoticons
• Annotation/Drawing
• Video and Audio
• Streaming Video
Galvanize Attention
and Interaction

Vision Trumps All Other Senses*
Brain Rules by John Medina

Climate Change
• Average surface temperature of
Earth is up 1.62 degrees in the past
100 years
• 2016 was the warmest year on
record
• The oceans have absorbed most of
this heat and sea levels have
increased
• The rate of Antarctic ice mass loss
has tripled since 2012
• Penguin colonies could be
decimated by 2099

Penguin colonies will be decimated by 2099

Scientific Consensus

COGS Model
interaction
Solve interesting problems

Solve Interesting
Problems

Solve Interesting
Problems
1. Define the problem.
2. Set a goal or outcome.
3. Generate multiple alternatives.
4. Narrow and select the best alternative.
5. Implement and evaluate.

Sleep on it*
The waking brain ENCODES memories.
The sleeping brain CONSOLIDATES
memories.

Sleep on it*
• Allow the brain to consolidate information
• Move it from the hippocampus to the
neocortex.
One hour of slow-wave sleep will:

Did you ever wake up in
the middle of the night
with the solution to a
problem?

Sleep on it*
Can you design virtual sessions to
capitalize on the brain-based method
of “sleeping on it?”

 Define the problem
 Determine the goal/outcome
 Identify relevant information
 Sleep on it
Chunk it Down*
First Virtual Meeting

 Pose “galvanic” questions
 Generate alternatives
 Sleep on it
Chunk it Down*
Second Virtual Meeting

 Evaluate alternatives against
problem definition and
established goal
 Select preferred alternative
 Plan implementation
Chunk it Down*
Third Virtual Meeting

 Review results against plan
 Celebrate results
 Adjust where needed
Chunk it Down*
Fourth Virtual Meeting

Sleep on it*
How can you design virtual training
sessions to capitalize on the brain-based
principle of “sleeping on it?”

COGS Model
interaction
Solve interesting problems

Brain-based Principles
 Prime the Pump
 Use it or Lose it
 Mix it Up
 Active Engagement = Active Brains
 Vision Trumps All Other Senses
 Sleep on it
 Chunk it Down

Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Public courses offered six times/year
• Customized for private delivery in your web
conference platform

1
2
3
5
4
The Power of
Web Conferencing
Running Effective
Virtual Meetings
The Power of Connection
Building Virtual Relationships
The Power of Calibration
Building Accountability
on a Virtual Team
The Power of
Collaboration
Harnessing Individual
and Team Strengths
The Power of Celebration
Recognizing Individual
and Team Results
The Roadmap

Action Planning
Insight
or
Action

Better Engagement and Retention

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Better Engagement and Retention

Similar to Better Engagement and Retention (20)

More from Cynthia Clay

More from Cynthia Clay (16)

Recently uploaded

Recently uploaded (20)

Better Engagement and Retention

Editor's Notes