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© 2015 NetSpeed Learning Solutions. All rights reserved. 1
Facilitating Collaborative
Virtual Meetings
June 18, 2015
© 2015 NetSpeed Learning Solutions. All rights reserved. 2
Webinar Objectives
• Apply seven VIRTUAL practices to
facilitate collaborative virtual meetings
• Explore the interaction tools that allow
you to share memorable information
• Take away a meeting design template
that guarantees meeting interaction is
not overlooked
© 2015 NetSpeed Learning Solutions. All rights reserved. 3
About Cynthia Clay
• 25+ years of experience
• Author of Great Webinars
• An expert in collaborative,
engaging virtual learning
© 2015 NetSpeed Learning Solutions. All rights reserved. 4
Questions!
What is your burning question today?
© 2015 NetSpeed Learning Solutions. All rights reserved. 5
Meeting Virtually
6© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
© 2015 NetSpeed Learning Solutions. All rights reserved. 7
Brain Rules
“The more visual the input
becomes, the more likely
it is to be recognized and
recalled.”
© 2015 NetSpeed Learning Solutions. All rights reserved. 8
Visually Engage Them
What should you do to visually
engage your participants’
attention in a virtual meeting?
© 2015 NetSpeed Learning Solutions. All rights reserved. 9
Drought in California
• Past three years have been the
driest on record.
• The state has a year’s worth of
water left.
• Groundwater levels are at an
all time low.
• Governor Brown imposed
mandatory water restrictions.
© 2015 NetSpeed Learning Solutions. All rights reserved. 10
Visual Impact
How would you
improve this slide?
© 2015 NetSpeed Learning Solutions. All rights reserved. 11
one year of water left
12© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
Interact every three minutes
13© 2015 NetSpeed Learning Solutions. All rights reserved.
Point/Counter Point
14© 2015 NetSpeed Learning Solutions. All rights reserved.
Point/Counter Point
Arguments for
frequent interaction
Arguments against
frequent interaction
15© 2015 NetSpeed Learning Solutions. All rights reserved.
No Information Dumps
If you have a lot of information to convey,
what is the best medium to use?
16© 2015 NetSpeed Learning Solutions. All rights reserved.
17© 2015 NetSpeed Learning Solutions. All rights reserved.
Celebrate Last Week
• Type in chat first.
• Then unmute phone
lines.
• Ask each person to
elaborate.
18© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
Interact every three minutes
Record decisions and actions visually
19© 2015 NetSpeed Learning Solutions. All rights reserved.
Visual Records
• Record
commitments and
actions to be taken.
• Use a note pod or
whiteboard.
20© 2015 NetSpeed Learning Solutions. All rights reserved.
Marketing Ideas
Advertise weekly
Write ebooks
Use social media
Give aways
21© 2015 NetSpeed Learning Solutions. All rights reserved.
Polls for Multi-Voting
What dessert should
we order for our
annual company
lunch?
22© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
Interact every three minutes
Record decisions and actions visually
Test agreements with emoticons
23© 2015 NetSpeed Learning Solutions. All rights reserved.
Test Agreements
Are we all in agreement?
Full
Agreement
Partial
Agreement
Serious
Reservations
24© 2015 NetSpeed Learning Solutions. All rights reserved.
Testing Agreements
Should you move
forward?
25© 2015 NetSpeed Learning Solutions. All rights reserved.
Testing Agreements
What should you
do next?
26© 2015 NetSpeed Learning Solutions. All rights reserved.
Move Forward?
What should you
do next?
27© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
Interact every three minutes
Record decisions and actions visually
Test agreements with emoticons
Use all of the interaction tools
© 2015 NetSpeed Learning Solutions. All rights reserved. 28
Your Virtual Meeting Kit
Chat
Polling
Annotation Tools
Emoticons/Status Icons
Video/Audio
Streaming Video
Breakout Rooms
© 2015 NetSpeed Learning Solutions. All rights reserved. 29
Your Virtual Meeting Kit
What interaction tools do you use
most often in your virtual meetings?
30© 2015 NetSpeed Learning Solutions. All rights reserved.
Meeting Plan
http://netspeedlearning.com/contact/?p=vl&r=meetingplan
31© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
Interact every three minutes
Record decisions and actions visually
Test agreements with emoticons
Use all of the interaction tools
Amplify your virtual presence
© 2015 NetSpeed Learning Solutions. All rights reserved. 32
Virtual Presence
© 2015 NetSpeed Learning Solutions. All rights reserved. 33
Amplify Your Virtual Presence
The way people represent themselves
in their online environment
The degree to which a facilitator is
perceived as a “real” person online
© 2015 NetSpeed Learning Solutions. All rights reserved. 34
Streaming Video
Do you like the facilitator
on streaming video?
Why or Why Not?
© 2015 NetSpeed Learning Solutions. All rights reserved. 35
Building Virtual Presence
• Reduced ambiguity
• Increased connection
• Reduced conflict
36© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
Interact every three minutes
Record decisions and actions visually
Test agreements with emoticons
Use all of the interaction tools
Amplify your virtual presence
Leave the meeting on a high note
37© 2015 NetSpeed Learning Solutions. All rights reserved.
Confess
Is this how it should end?
38© 2015 NetSpeed Learning Solutions. All rights reserved.
End on a High Note
39© 2015 NetSpeed Learning Solutions. All rights reserved.
When we bring our attention to bear on
anything, it grows and flourishes.
Raj Sisodian
40© 2015 NetSpeed Learning Solutions. All rights reserved.
Kudos!
Marilou: Thank you for
cross-training Sherry
Sherry: Awesome job on
Fast Tracks Mobile!
Tim: I like the new design
of the app a lot. Good job.
Tim: Thanks for getting
that proposal done.
Cindy: Great feedback
from your client on the
design project. Thx.
Cindy: Thank you for
organizing the output.
Leo: Thx for alerting me
to the website issue.
Marianne: Thanks for co-
presenting the webinar
with me.
41© 2015 NetSpeed Learning Solutions. All rights reserved.
Visually engage their attention
Interact every three minutes
Record decisions and actions visually
Test agreements with emoticons
Use all of the interaction tools
Amplify your virtual presence
Leave the meeting on a high note
42© 2015 NetSpeed Learning Solutions. All rights reserved.
Now What?
What action will you take
now to improve your
virtual meetings?
© 2015 NetSpeed Learning Solutions. All rights reserved. 43
Virtual Facilitator Training
• Deep dive, comprehensive course
• Focused on virtual design and delivery
• Public courses offered six times/year
• Customized for private delivery in your web
conference platform
© 2015 NetSpeed Learning Solutions. All rights reserved. 44
1. The Power of Connection: Building Virtual
Relationships
Create rapport and connection by strengthening virtual and social
presence in online interactions.
2. The Power of Web Conferencing: Running Effective
Virtual Meetings
Build consensus, solve problems, make decisions, and present
information effectively in virtual team meetings.
© 2015 NetSpeed Learning Solutions. All rights reserved. 45
3. The Power of Calibration: Building
Accountability on a Virtual Team
Gain commitment through clear goals and expectations without
micro-managing.
4. The Power of Collaboration: Harnessing Individual
and Team Strengths
Delegate and assign tasks effectively, hold motivating one-to-one
conversations, and increase commitment to tasks and projects.
© 2015 NetSpeed Learning Solutions. All rights reserved. 46
5. The Power of Celebration: Recognizing
Individual and Team Results
Create meaningful work opportunities, celebrate
accomplishments, and strengthen personal relationships to
increase accountability and commitment.
Programs include asynchronous assignments to increase learning
transfer after each web workshop.
47© 2015 NetSpeed Learning Solutions. All rights reserved.
• Link to download our new eBook
• Learn about the new
Virtual Leader™ program
• Receive a $345 discount
on the July Virtual
Facilitator Trainer
Certification program
Take our Survey
© 2015 NetSpeed Learning Solutions. All rights reserved. 48
Q & A
49
Thank You!

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Virtual Meeting Techniques for Engagement

  • 1. © 2015 NetSpeed Learning Solutions. All rights reserved. 1 Facilitating Collaborative Virtual Meetings June 18, 2015
  • 2. © 2015 NetSpeed Learning Solutions. All rights reserved. 2 Webinar Objectives • Apply seven VIRTUAL practices to facilitate collaborative virtual meetings • Explore the interaction tools that allow you to share memorable information • Take away a meeting design template that guarantees meeting interaction is not overlooked
  • 3. © 2015 NetSpeed Learning Solutions. All rights reserved. 3 About Cynthia Clay • 25+ years of experience • Author of Great Webinars • An expert in collaborative, engaging virtual learning
  • 4. © 2015 NetSpeed Learning Solutions. All rights reserved. 4 Questions! What is your burning question today?
  • 5. © 2015 NetSpeed Learning Solutions. All rights reserved. 5 Meeting Virtually
  • 6. 6© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention
  • 7. © 2015 NetSpeed Learning Solutions. All rights reserved. 7 Brain Rules “The more visual the input becomes, the more likely it is to be recognized and recalled.”
  • 8. © 2015 NetSpeed Learning Solutions. All rights reserved. 8 Visually Engage Them What should you do to visually engage your participants’ attention in a virtual meeting?
  • 9. © 2015 NetSpeed Learning Solutions. All rights reserved. 9 Drought in California • Past three years have been the driest on record. • The state has a year’s worth of water left. • Groundwater levels are at an all time low. • Governor Brown imposed mandatory water restrictions.
  • 10. © 2015 NetSpeed Learning Solutions. All rights reserved. 10 Visual Impact How would you improve this slide?
  • 11. © 2015 NetSpeed Learning Solutions. All rights reserved. 11 one year of water left
  • 12. 12© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention Interact every three minutes
  • 13. 13© 2015 NetSpeed Learning Solutions. All rights reserved. Point/Counter Point
  • 14. 14© 2015 NetSpeed Learning Solutions. All rights reserved. Point/Counter Point Arguments for frequent interaction Arguments against frequent interaction
  • 15. 15© 2015 NetSpeed Learning Solutions. All rights reserved. No Information Dumps If you have a lot of information to convey, what is the best medium to use?
  • 16. 16© 2015 NetSpeed Learning Solutions. All rights reserved.
  • 17. 17© 2015 NetSpeed Learning Solutions. All rights reserved. Celebrate Last Week • Type in chat first. • Then unmute phone lines. • Ask each person to elaborate.
  • 18. 18© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention Interact every three minutes Record decisions and actions visually
  • 19. 19© 2015 NetSpeed Learning Solutions. All rights reserved. Visual Records • Record commitments and actions to be taken. • Use a note pod or whiteboard.
  • 20. 20© 2015 NetSpeed Learning Solutions. All rights reserved. Marketing Ideas Advertise weekly Write ebooks Use social media Give aways
  • 21. 21© 2015 NetSpeed Learning Solutions. All rights reserved. Polls for Multi-Voting What dessert should we order for our annual company lunch?
  • 22. 22© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention Interact every three minutes Record decisions and actions visually Test agreements with emoticons
  • 23. 23© 2015 NetSpeed Learning Solutions. All rights reserved. Test Agreements Are we all in agreement? Full Agreement Partial Agreement Serious Reservations
  • 24. 24© 2015 NetSpeed Learning Solutions. All rights reserved. Testing Agreements Should you move forward?
  • 25. 25© 2015 NetSpeed Learning Solutions. All rights reserved. Testing Agreements What should you do next?
  • 26. 26© 2015 NetSpeed Learning Solutions. All rights reserved. Move Forward? What should you do next?
  • 27. 27© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention Interact every three minutes Record decisions and actions visually Test agreements with emoticons Use all of the interaction tools
  • 28. © 2015 NetSpeed Learning Solutions. All rights reserved. 28 Your Virtual Meeting Kit Chat Polling Annotation Tools Emoticons/Status Icons Video/Audio Streaming Video Breakout Rooms
  • 29. © 2015 NetSpeed Learning Solutions. All rights reserved. 29 Your Virtual Meeting Kit What interaction tools do you use most often in your virtual meetings?
  • 30. 30© 2015 NetSpeed Learning Solutions. All rights reserved. Meeting Plan http://netspeedlearning.com/contact/?p=vl&r=meetingplan
  • 31. 31© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention Interact every three minutes Record decisions and actions visually Test agreements with emoticons Use all of the interaction tools Amplify your virtual presence
  • 32. © 2015 NetSpeed Learning Solutions. All rights reserved. 32 Virtual Presence
  • 33. © 2015 NetSpeed Learning Solutions. All rights reserved. 33 Amplify Your Virtual Presence The way people represent themselves in their online environment The degree to which a facilitator is perceived as a “real” person online
  • 34. © 2015 NetSpeed Learning Solutions. All rights reserved. 34 Streaming Video Do you like the facilitator on streaming video? Why or Why Not?
  • 35. © 2015 NetSpeed Learning Solutions. All rights reserved. 35 Building Virtual Presence • Reduced ambiguity • Increased connection • Reduced conflict
  • 36. 36© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention Interact every three minutes Record decisions and actions visually Test agreements with emoticons Use all of the interaction tools Amplify your virtual presence Leave the meeting on a high note
  • 37. 37© 2015 NetSpeed Learning Solutions. All rights reserved. Confess Is this how it should end?
  • 38. 38© 2015 NetSpeed Learning Solutions. All rights reserved. End on a High Note
  • 39. 39© 2015 NetSpeed Learning Solutions. All rights reserved. When we bring our attention to bear on anything, it grows and flourishes. Raj Sisodian
  • 40. 40© 2015 NetSpeed Learning Solutions. All rights reserved. Kudos! Marilou: Thank you for cross-training Sherry Sherry: Awesome job on Fast Tracks Mobile! Tim: I like the new design of the app a lot. Good job. Tim: Thanks for getting that proposal done. Cindy: Great feedback from your client on the design project. Thx. Cindy: Thank you for organizing the output. Leo: Thx for alerting me to the website issue. Marianne: Thanks for co- presenting the webinar with me.
  • 41. 41© 2015 NetSpeed Learning Solutions. All rights reserved. Visually engage their attention Interact every three minutes Record decisions and actions visually Test agreements with emoticons Use all of the interaction tools Amplify your virtual presence Leave the meeting on a high note
  • 42. 42© 2015 NetSpeed Learning Solutions. All rights reserved. Now What? What action will you take now to improve your virtual meetings?
  • 43. © 2015 NetSpeed Learning Solutions. All rights reserved. 43 Virtual Facilitator Training • Deep dive, comprehensive course • Focused on virtual design and delivery • Public courses offered six times/year • Customized for private delivery in your web conference platform
  • 44. © 2015 NetSpeed Learning Solutions. All rights reserved. 44 1. The Power of Connection: Building Virtual Relationships Create rapport and connection by strengthening virtual and social presence in online interactions. 2. The Power of Web Conferencing: Running Effective Virtual Meetings Build consensus, solve problems, make decisions, and present information effectively in virtual team meetings.
  • 45. © 2015 NetSpeed Learning Solutions. All rights reserved. 45 3. The Power of Calibration: Building Accountability on a Virtual Team Gain commitment through clear goals and expectations without micro-managing. 4. The Power of Collaboration: Harnessing Individual and Team Strengths Delegate and assign tasks effectively, hold motivating one-to-one conversations, and increase commitment to tasks and projects.
  • 46. © 2015 NetSpeed Learning Solutions. All rights reserved. 46 5. The Power of Celebration: Recognizing Individual and Team Results Create meaningful work opportunities, celebrate accomplishments, and strengthen personal relationships to increase accountability and commitment. Programs include asynchronous assignments to increase learning transfer after each web workshop.
  • 47. 47© 2015 NetSpeed Learning Solutions. All rights reserved. • Link to download our new eBook • Learn about the new Virtual Leader™ program • Receive a $345 discount on the July Virtual Facilitator Trainer Certification program Take our Survey
  • 48. © 2015 NetSpeed Learning Solutions. All rights reserved. 48 Q & A