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“How digital transformed the news
cycle - and what you can do about it"

 Martin Belam
 Hacks / Hackers, August 2011



 Lead User Experience & Information Architect,
 The Guardian
 @currybet
I am not a hack




13th century miniature of the Siege of Jerusalem
I am not a hacker




This is what home computers used to look like
I joined the Guardian in 2009
1. Write newspaper



       2. Print newspaper



3. Wrap fish‘n'chips in newspaper
1. Write newspaper
*****and sub-edit it, check it with legal, write the headlines,
clear the rights for the images, make late changes, re-sub it,
    syndicate the best bits, and get the files packaged up


                2. Print newspaper
  ***and send the front page to @suttonnick in advance
            ****and publish it all to the web


    3. Wrap fish‘n'chips in newspaper
     *remember to have sent the British Library a copy
                 **and our own library
1. Write newspaper
*****and sub-edit it, check it with legal, write the headlines,
clear the rights for the images, make late changes, re-sub it,
    syndicate the best bits, and get the files packaged up


                2. Print newspaper
  ***and send the front page to @suttonnick in advance
            ****and publish it all to the web


    3. Wrap fish‘n'chips in newspaper
     *remember to have sent the British Library a copy
                 **and our own library
Oh. Did I say “web”?
1   Stop the shovels
    Mobiles are not tablets.
    Tablets are not desktops.
    Neither of these types of
    devices are print.
There are more and more platforms to come
We are in “the animated gif years”
Not all content works for all mediums
Getting it wrong sends the wrong signal
2   Be fast
    The audience expect news in
    real-time.
Most people can publish faster than most news orgs
Print seems slower and slower and slower
Live blogging is a native digital format
The BBC’s tools now seem ahead of the pack
Story-telling tools are appearing all the time
It is vital to let journalists experiment
Paul Lewis - was that a riot #Twitrip?
3   Be permanent
    The web is forever.
    And it should be right.
Our content now lasts longer than a day
We need better digital corrections
Wikipedia-style “diffs” may be a step too far
But we should be avoiding this...
4   Organise & own
    Find people to “own” the
    dark corners of your digital
    presence
You get some metadata and “furniture” in print
but there is so much peripheral digital content
Teams of people agonise over the words on the left
The words on the right? Not so much...
You need a web governance mindset
5   Metadata is a friend
    Use semantic mark-up.
    The future will thank you.
Metadata is your friend
And so is semantic mark-up
There are many flavours to choose from
6   Curate
    Not all news is born equal.
    Help readers get to the best
    stuff.
Not all news content is born equal
Context is often lost in digital transformation
Context is often lost in digital transformation
Give clear signals to the user
Help them find the best of your content
Help them find the best of your content
7   Expand and re-use
    Exploit your archives.
    News organisations are
    uniquely placed for this.
News has been recorded for centuries
Many sites charge for archive access
Guardian Shorts extend the life of our content
1.   Stop the shovels
2.   Be fast
3.   Be permanent
4.   Organise & own
5.   Metadata is a friend
6.   Curate
7.   Expand and re-use
This made me cross yesterday



“The top four most important skills
cited by editors were: writing, finding
news stories, interviewing and legal
knowledge - while at the bottom of
the list came social media, web skills
and interaction with readers.”
This made me cross yesterday
The article didn’t link to the source
And the source has basic usability issues
8   Don't stop learning
    The digital revolution is
    perpetual revolution
8
Thank you. Questions?

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How digital transformed the news cycle - and what you can do about it

  • 1. “How digital transformed the news cycle - and what you can do about it" Martin Belam Hacks / Hackers, August 2011 Lead User Experience & Information Architect, The Guardian @currybet
  • 2. I am not a hack 13th century miniature of the Siege of Jerusalem
  • 3. I am not a hacker This is what home computers used to look like
  • 4. I joined the Guardian in 2009
  • 5. 1. Write newspaper 2. Print newspaper 3. Wrap fish‘n'chips in newspaper
  • 6. 1. Write newspaper *****and sub-edit it, check it with legal, write the headlines, clear the rights for the images, make late changes, re-sub it, syndicate the best bits, and get the files packaged up 2. Print newspaper ***and send the front page to @suttonnick in advance ****and publish it all to the web 3. Wrap fish‘n'chips in newspaper *remember to have sent the British Library a copy **and our own library
  • 7. 1. Write newspaper *****and sub-edit it, check it with legal, write the headlines, clear the rights for the images, make late changes, re-sub it, syndicate the best bits, and get the files packaged up 2. Print newspaper ***and send the front page to @suttonnick in advance ****and publish it all to the web 3. Wrap fish‘n'chips in newspaper *remember to have sent the British Library a copy **and our own library
  • 8. Oh. Did I say “web”?
  • 9. 1 Stop the shovels Mobiles are not tablets. Tablets are not desktops. Neither of these types of devices are print.
  • 10. There are more and more platforms to come
  • 11. We are in “the animated gif years”
  • 12. Not all content works for all mediums
  • 13. Getting it wrong sends the wrong signal
  • 14. 2 Be fast The audience expect news in real-time.
  • 15. Most people can publish faster than most news orgs
  • 16. Print seems slower and slower and slower
  • 17. Live blogging is a native digital format
  • 18. The BBC’s tools now seem ahead of the pack
  • 19. Story-telling tools are appearing all the time
  • 20. It is vital to let journalists experiment
  • 21. Paul Lewis - was that a riot #Twitrip?
  • 22. 3 Be permanent The web is forever. And it should be right.
  • 23. Our content now lasts longer than a day
  • 24. We need better digital corrections
  • 25. Wikipedia-style “diffs” may be a step too far
  • 26. But we should be avoiding this...
  • 27. 4 Organise & own Find people to “own” the dark corners of your digital presence
  • 28. You get some metadata and “furniture” in print
  • 29. but there is so much peripheral digital content
  • 30. Teams of people agonise over the words on the left
  • 31. The words on the right? Not so much...
  • 32. You need a web governance mindset
  • 33. 5 Metadata is a friend Use semantic mark-up. The future will thank you.
  • 35. And so is semantic mark-up
  • 36. There are many flavours to choose from
  • 37. 6 Curate Not all news is born equal. Help readers get to the best stuff.
  • 38. Not all news content is born equal
  • 39. Context is often lost in digital transformation
  • 40. Context is often lost in digital transformation
  • 41. Give clear signals to the user
  • 42. Help them find the best of your content
  • 43. Help them find the best of your content
  • 44. 7 Expand and re-use Exploit your archives. News organisations are uniquely placed for this.
  • 45. News has been recorded for centuries
  • 46. Many sites charge for archive access
  • 47. Guardian Shorts extend the life of our content
  • 48. 1. Stop the shovels 2. Be fast 3. Be permanent 4. Organise & own 5. Metadata is a friend 6. Curate 7. Expand and re-use
  • 49. This made me cross yesterday “The top four most important skills cited by editors were: writing, finding news stories, interviewing and legal knowledge - while at the bottom of the list came social media, web skills and interaction with readers.”
  • 50. This made me cross yesterday
  • 51. The article didn’t link to the source
  • 52. And the source has basic usability issues
  • 53. 8 Don't stop learning The digital revolution is perpetual revolution
  • 54. 8