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Deciding on a New LMS:An Inclusive RFP and Decision Making Process Rhonda D. Blackburn, PhD C. Christine Salmon, PhD University of Texas at Dallas
What are we going to do? Who we are Why RFP Process Timeline Results Outcomes and Issues
Who we are University of Texas at Dallas Approximately 15,000 students and 800 faculty Four online programs
Why Conduct An RFP? Blackboard Vista end of life Buy-in from faculty and students Two systems on campus Go with the best solution for our campus
Our Process LMS Committee Instructional Technology survey Focus groups Request for Proposal Review submissions Bring top three companies to campus Decide on the new LMS
Timeline Summer 2010 Sent out survey Fall 2010  Reviewed survey Conducted focus groups Started writing RFP
Timeline continued Spring 2011 Finished RFP, sent it out (March 7) Deadline for proposals (April 4) Develop rubric to evaluate vendors Bring in top three vendors, have faculty and students involved Decide on new LMS (hosted or self-hosted?)
Timeline continued Summer 2011 Begin backend implementation and integration with PeopleSoft Begin building documentation Fall 2011 Continue backend implementation and integration with PeopleSoft Continue documentation
Timeline continued Spring 2012 Complete backend implementation and integration with PeopleSoft Complete documentation Begin training faculty who will use it in Summer Begin migrating content from old LMS Summer 2012 Pilot new LMS, run simultaneously with old LMS Continue training Continue migrating content from old LMS
Timeline continued Fall 2012 Add more faculty to the summer pilot group Continue to run simultaneously with old LMS Continue training Continue migrating content from old LMS Spring 2013 Any faculty who want to use new LMS can Continue to run simultaneously with old LMS Continue training Continue migrating content from old LMS
Timeline continued Summer 2013 Everyone is on new system and old system is used only as archive, no one is on old LMS Migrate any additional content from old LMS
At large input Instructional Technology Survey Focus groups 11 focus groups 4 faculty (1 online) 4 student (1 online) 1 instructional designer 1 back-end 1 accessibility
Instructional tech Survey Desire for more online courses Single sign-on Easy navigation Reliability and stability Prompt support
Focus groups process Determined number and target audiences Developed guiding questions Developed pre-focus group survey Conducted focus groups (audio recorded) Analyzed results from survey and discussion
Results – overall ,[object Object]
Lack of use by faculty
Few fully online courses – used as support
Concern with stabilityFaculty Faculty unaware of existing features Faculty training Easy migration to new system
Results  Usability Tools Accessibility Overall improvements
usability Powerful but for power users Learning curve is more work than it’s worth Could look more modern, updated
tools Communication Collaboration Assessment Learning modules Course management Integrated tools Additional tools, functionality
Integrated tools Library, library reserves (f)(s) Video server, YouTube, iTunesU (f) Google docs (f) Turnitin, Grademark (f) MuchLearning (calculus) (s) Skype (s)
Additional functionality Online document editing (f) Push notification for course updates (s) Notification system (missed exam, announcements, discussion, etc) (f) Easily embed videos (f) Web conferencing (s) Resume function on quizzes (s) Picture roster (s) Consistent look among courses (s) Wikis (f)
Overall improvements Login Mobile Public Migration Listings myCourses

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Deciding on a New LMS-An Inclusive RFP and Decision-Making Process

  • 1. Deciding on a New LMS:An Inclusive RFP and Decision Making Process Rhonda D. Blackburn, PhD C. Christine Salmon, PhD University of Texas at Dallas
  • 2. What are we going to do? Who we are Why RFP Process Timeline Results Outcomes and Issues
  • 3. Who we are University of Texas at Dallas Approximately 15,000 students and 800 faculty Four online programs
  • 4. Why Conduct An RFP? Blackboard Vista end of life Buy-in from faculty and students Two systems on campus Go with the best solution for our campus
  • 5. Our Process LMS Committee Instructional Technology survey Focus groups Request for Proposal Review submissions Bring top three companies to campus Decide on the new LMS
  • 6. Timeline Summer 2010 Sent out survey Fall 2010 Reviewed survey Conducted focus groups Started writing RFP
  • 7. Timeline continued Spring 2011 Finished RFP, sent it out (March 7) Deadline for proposals (April 4) Develop rubric to evaluate vendors Bring in top three vendors, have faculty and students involved Decide on new LMS (hosted or self-hosted?)
  • 8. Timeline continued Summer 2011 Begin backend implementation and integration with PeopleSoft Begin building documentation Fall 2011 Continue backend implementation and integration with PeopleSoft Continue documentation
  • 9. Timeline continued Spring 2012 Complete backend implementation and integration with PeopleSoft Complete documentation Begin training faculty who will use it in Summer Begin migrating content from old LMS Summer 2012 Pilot new LMS, run simultaneously with old LMS Continue training Continue migrating content from old LMS
  • 10. Timeline continued Fall 2012 Add more faculty to the summer pilot group Continue to run simultaneously with old LMS Continue training Continue migrating content from old LMS Spring 2013 Any faculty who want to use new LMS can Continue to run simultaneously with old LMS Continue training Continue migrating content from old LMS
  • 11. Timeline continued Summer 2013 Everyone is on new system and old system is used only as archive, no one is on old LMS Migrate any additional content from old LMS
  • 12. At large input Instructional Technology Survey Focus groups 11 focus groups 4 faculty (1 online) 4 student (1 online) 1 instructional designer 1 back-end 1 accessibility
  • 13. Instructional tech Survey Desire for more online courses Single sign-on Easy navigation Reliability and stability Prompt support
  • 14. Focus groups process Determined number and target audiences Developed guiding questions Developed pre-focus group survey Conducted focus groups (audio recorded) Analyzed results from survey and discussion
  • 15.
  • 16. Lack of use by faculty
  • 17. Few fully online courses – used as support
  • 18. Concern with stabilityFaculty Faculty unaware of existing features Faculty training Easy migration to new system
  • 19. Results Usability Tools Accessibility Overall improvements
  • 20. usability Powerful but for power users Learning curve is more work than it’s worth Could look more modern, updated
  • 21. tools Communication Collaboration Assessment Learning modules Course management Integrated tools Additional tools, functionality
  • 22. Integrated tools Library, library reserves (f)(s) Video server, YouTube, iTunesU (f) Google docs (f) Turnitin, Grademark (f) MuchLearning (calculus) (s) Skype (s)
  • 23. Additional functionality Online document editing (f) Push notification for course updates (s) Notification system (missed exam, announcements, discussion, etc) (f) Easily embed videos (f) Web conferencing (s) Resume function on quizzes (s) Picture roster (s) Consistent look among courses (s) Wikis (f)
  • 24. Overall improvements Login Mobile Public Migration Listings myCourses
  • 25. Outcomes and Issues Caveat The Office of Educational Enhancement was dissolved, so the support for the campus LMS has been downsized.
  • 26. Outcomes and Issues What we know 8 vendors responded to the RFP 3 chosen to present on campus What we don’t know Process for vendor presentations Process for decision making Timeline / process for implementation What training will be available*
  • 27. Thank You! Contact information: Rhonda Blackburn 979-255-0289 rblackburn91@gmail.com Christine Salmon 281-728-7472 christine.salmon@gmail.com