1) Elara Healthcare aims to improve quality and effectiveness through measuring techniques and data analysis to identify areas for improvement. Key concepts include patient and employee satisfaction, financial and performance data, and teamwork. 2) Patient and employee satisfaction are important for measuring organizational effectiveness. Financial and performance data provide insights and should be analyzed to inform decision-making. 3) Elara employs various measurement strategies and analyzes data to enhance quality, ensuring desirable results through concepts like teamwork, training outcomes, and resource utilization. Other organizations should consider emulating Elara's quality improvement strategies and data-driven techniques.

1. Running head: MEASURING RESULTS AND IMPROVING
QUALITY
1
MEASURING RESULTS AND IMPROVING QUALITY
5
Measuring Results and Improving Quality
Weltee Wolo
Rasmussen College
Author Note
This paper is being submitted on January 27, 2017, for Michelle
Carter’s Quality Improvement in Healthcare
H330/HSA3383 course
I. Introduction
A. Given that Elara healthcare aims at improving effectiveness
and quality of healthcare, there is a need for measuring
effectiveness and data analysis to enhance quality
improvements.
B. In order to do so, there is various effectiveness measuring
techniques and data analysis strategies that I will propose to
ensure that the organization improves.
C. The following concepts are critical in measuring
effectiveness or results and also analyzing data to enhance
quality improvements in the organization. Some of the concepts
include patient and employee satisfaction, resource utilization,
teamwork, training outcomes, financial data and performance
data. When all these concepts are considered by the healthcare

2. organization, effective measurements and quality improvements
will be achieved.
II. Patient and Employee Satisfaction.
A. The first vital concept for measuring results or effectiveness
in the organization is through patient and employee satisfaction.
1.According to the study carried out by Rosati, R. J., Marren, J.
M., Davin, D. M., and Morgan, C. J. patient, and employee
satisfaction can determine how effectiveness or results of an
organization are measured. When employees, as well as
patients, are satisfied in a healthcare organization, it proves that
the organization is doing well. (Rosati, 2009)
2. When employees are satisfied with their job, they tend to
perform well with little supervision. When the conditions that
satisfy, employees are enhanced, there is likely to be more
improvements. Patient satisfaction also proves that healthcare
delivery is effective and desirable
B. Financial and performance data is critical when it comes to
quality improvement of healthcare. Financial and performance
data provide insight into the operation of the organization and
areas that need improvements.
1. According to the study carried out by An J.-Y., data is very
essential and should be utilized to improve the quality of
healthcare. Effective analysis of financial data by organizations
generates vital information that is used in decision-making
when it comes to improving quality. According to the study,
poor performance as obtained from the data implies that there is
need to improve the quality of healthcare. Good performance as
reflected from the data means that the quality of healthcare is
improved and desirable. (J.-Y., 2013)
2. In Elara healthcare, performance and financial data are well
analyzed so as to determine areas of improvement, transparency,
and accountability. All these data helps the organization
improve the quality of healthcare.

3. 3. The management of Elara healthcare has employed
experienced personnel to analyze financial data and also
monitor performance so as to improve the quality of healthcare.
Qualified and experienced personnel are useful in analyzing
data to be used in decision making and quality healthcare.
C. Teamwork: This is another concept that is vital in measuring
results or effectiveness of the organization.
1. According to Abdallah, A, Teamwork can be vital in
implementing effective health care initiative. When there is
teamwork in an organization, the performance is likely to
improve, and the results will be desirable. (Abdallah, 2014)
2. Elara health care has a strong and good spirit for team work
which helps them perform better.
III. Conclusion
a) While some organization continues to experience poor results
and low-quality healthcare, Elara healthcare employs
effectiveness measuring techniques and data usage for quality
improvements. There are a number concepts implied which
ensure that the results of the organization and quality improving
are at the bar. Other organizations still have an opportunity to
emulate the strategies and techniques used by Elara for quality
improvement and effectiveness in future.
Reference
Rosati, R. J., Marren, J. M., Davin, D. M., & Morgan, C. J.
(2009). The linkage between employee and patient satisfaction
in home healthcare. Journal for healthcare quality: official
publication of the National Association for Healthcare
Quality, 31(2), 44-53.
An J.-Y. (2013). Healthcare analytics for quality and
performance improvement. Healthcare Informatics

4. Research, 19(4), 324-325. Retrieved from
http://uvic.summon.serialssolutions.com/2.0.0/link/0/eLvHCXM
wY2BQMDFISrUwSjEzNTI3AGYfYK2QamJpnJZsmQbs4BqB7
05BbB1DKs3dhBiYUvNEGaTdXEOcPXRBu0zioYMY8cbAlo0p
sO8gxsAC7BanAgB94Bdo
Abdallah, A. (2014). Implementing quality initiatives in
healthcare organizations: Drivers and challenges. International
Journal of Health Care Quality Assurance, 27(3), 166-181.
Retrieved from
http://www.emeraldinsight.com/10.1108/IJHCQA-05-2012-0047
Running head: COMPANY SELECTION
1
COMPANY SELECTION
3
Company Selection
Weltee Wolo
Rasmussen College
Author Note
This paper is being submitted on January 21, 2017, for Michelle
Carter’s Quality Improvement in Healthcare
H330/HSA3383 course

5. Elara Healthcare is one of the first growing healthcare
companies and is dedicated to initiating creative and new
software technologies in the healthcare industry. Elara
Healthcare values their patients and therefore, they engage in
satisfying their needs by applying patient care management with
the aid of modern technology that is effective and efficient.
This healthcare company focusses on record keeping of patients,
teamwork within the various disciplines and cost controls.
Application of software in the industry is one of the great
success that the company has achieved and continues to advance
it for excellent patient services. (Varshney, 2007)
With the various changes experienced in the healthcare
industry, Elara health care demonstrates how technology can be
effective when it comes to hospice and pediatric hospice. The
company specializes in Healthcare IT, Web hosting, consulting,
website design and hospice Electronic Medical Record. Modern
technology has transformed the healthcare sector and therefore
the need of companies like Elara which adopts the current
trends and the technological advancements present. (Jepsen,
2010) The features of EMR provided by Elara are beneficial
regarding billing, auditing costs, reports, pricing, and charting.
All these aspects simplify healthcare management and make it
effective especially in a busy environment.
To obtain accurate results, Elara looks into different aspects
which include the number of complaints in the complaints field,
the positive and negative reviews of clients, the level of
acceptance regarding service provision, the level of rating, the
number of healthcare organizations using their services and the
level of compliance with authorized institutions. When the
outcome of results tends to be positive, then the company is
said to have done well. High ratings prove that the company has
a positive impact in the healthcare industry.
Reference
Varshney, U. (2007). Pervasive healthcare and wireless health

6. monitoring. Mobile Networks and Applications, 12(2-3), 113-
127.
Jepsen, T., Mithas, S., Hsu, C.-Y., & Kraft, G. (2010).
Healthcare IT. IT Professional, 12(2), 14-17.