Dynamics 365 July 2017 Release Notes Summary
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Part 1: What’s new for Customers: - User experience enhancements in web apps - User interface refresh (applies to all the Enterprise edition web apps) - Unified Interface framework for new apps - Extensibility and app platform - Virtual Entities - Customer Service Hub - New and improved business process flows - Outlook app - Dynamics 365 mobile app - New LinkedIn Connector solution
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Dynamics 365 July 2017 Release Notes Summary
- 1. Dynamics 365: July 2017 Release Customer Updates By – Priyesh Wagh
- 2. Topics to be covered • User Experience Enhancements in web apps • User interface refresh • Advanced Find Change • Unified Interface • Extensibility and app platform • Virtual Entities • Customer Service Hub • New and improved business process flows • Outlook app • Dynamics 365 mobile app
- 3. User Experience Enhancements • Visually refreshed • Consistent across all web apps – • Sales • Customer Service • Field Service • Project Service Automation
- 4. User Interface Refresh • Now data grouped in easy-to-read containers • Removal of unneeded white spaces • Empty spaces have useful messages • Text wrapping for field labels • Color of the sub-grid at form level.
- 5. Unified Interface Unified Interface is a major update coming to D365! No just visual – consistency and performance. DEMO
- 7. Advanced Find change • NOT IN operator on Entity.
- 8. Extensibility and App Platform • Business users can design apps using UI. • My Apps landing page improved. Better search. • App Designer – • Create from existing solution or quickly create. • Easy drag-drop components. • Chose client type – Web / Unified. • Design SiteMap for the same. • Search Canvas – Search for components to be added in the App.
- 9. Extensibility and App Platform DEMO
- 10. Virtual Entities • Virtual Entities is a superb feature! Access data in CRM without storing it in CRM. • Connects to external data sources • Create entities in CRM just like you create any other entity. • System Administrators/Configurators can perform this. • Organization owned and no row-level security • Data can’t be updated. • Doesn’t support – Business Process Flows, Workflows.
- 11. Customer Service Hub • CSH is a replacement to Interactive Service Hub • Interactive Dashboards • Dock stages • Creating Rich Email – yet to be available.
- 12. Improved Business Process Flow • Dock Stages • Business Process Flows as entities in D365. • Step Action
- 13. Outlook App • Uses Unified Interface • View List Items
- 14. Outlook App • SiteMap – • Favorites and Recent records
- 15. Outlook App • Detailed Record View – • Navigate into each record
- 16. Outlook App • Relevance Search –
- 17. Dynamics 365 mobile app • No need to download a separate app. • New navigation • Take action on record • Support for iFrame and Web Resources. • Continuum support for Windows Phone. • Getting offline faster
- 18. Next in this series… • 20th September • What’s New for Developers • 27th September • Customer Insights
- 19. Thank you!