Outlines Frogkick\'s strategy for integrating performance support with knowledge management and social media channels. Our approach also creates a growing network of knowledge capital that evolves through peer and expert contributions.

1. Use Hive-Based Learning To Create Competitive Advantage www.frogkick.com © 2009. Frogkick, Inc. All rights reserved.

2. Employee Learning Needs are Evolving The Most Effective Learning is Delivered at the Moment-of-Need Faced with a Challenge, People Rarely Decide to “Take a Class” They Just Want to Be Successful (Quickly!) Page 1 lighting “energy saving”

3. Technology Accelerates this Transition Growing “Sphere” of Institutional Intelligence and Networking Tools Expert Locators Wikis Shared Workspaces Resource Libraries micro-sharing Digital Asset Management Systems RSS Feeds Blogs Webinars Discussion Forums LMS Prediction Markets Search Engines Page 2

4. At the Same Time…Training Development Must Also Adapt Traditional Processes Often Fail to Deliver Anticipated Results Because They are too linear (and too slow) Content quickly becomes stale Delivery is not available “as needed” Controlled designs often limit learner’s natural exploration and discovery A New “Hiving” Approach is Needed to: Leverage your organization’s existing knowledge capital Organize content for the ways that people really learn Provide cost-effective, easy and rapid deployment Grow organically as needs evolve over time Page 3 Assess Design Develop Implement Evaluate

5. What IfYou Had Instant Access to Expertise? Page 4 Expert Locators Wikis Shared Workspaces Resource Libraries micro-sharing Digital Asset Management Systems RSS Feeds Blogs Webinars Discussion Forums Prediction Markets LMS Search Engines

6. What If Search was Seamless Across Resources? Page 5 Expert Locators Wikis Shared Workspaces Resource Libraries micro-sharing Digital Asset Management Systems RSS Feeds Blogs Webinars Discussion Forums Prediction Markets LMS Search Engines

7. Striking a Balance Formal versus Informal Information Flows Requires Thoughtful Management Guidance Implement uniform processes Ensure organized (not “haphazard”) dissemination of best practices Assess and control risk Multiple Stewardship Roles Moderators Connectors Wiki Gardeners Performance Consultants Must Still Develop Qualified Talent Employee Proficiency Quality Assurance Page 6

8. Skilled Instructional DesignGuides and Manages the Process Wrap-around Learning Shell provides context for the information throughapplications-driven activities. Upon completion, the outer shell “dissolves” and core information remains as a growing resource. Proficiency Path Directed Activities Mentoring Page 7 Expert Locators Wikis Shared Workspaces Resource Libraries Micro-Sharing Digital Asset Management Systems RSS Feeds Blogs These activities drive learners into the sphere to find answers and create contributions. Webinars Discussion Forums LMS Prediction Markets Search Engines Case Study Analysis

9. Proof of ConceptHive-Based Learning Prototype Page 8

10. Learning ShellStructured by Performance Requirements Page 9

11. Frogkick Focuses on Content and Learning Design Leverage your pre-existing knowledge assets Link content creators with content consumers - minimal participation required for success Unite your existing Knowledge Management and Learner Management infrastructures Emphasis is on content context, and workforce application Provides clear cost reductions and accelerated learning deployment Other Web 2.0 Providers Emphasize Social Networks Focus is on person-to-person connections Require extensive participation for any degree of contribution or success Not integrated - can create new islands, or information silos within your organization Emphasis is on interpersonal connections Provides intangible benefits, but ROI is difficult to access Page 10 Hive-Based LearningHow is Our Approach Different?

12. Let’s Get Started! We Can Help You Implement Hive-Based Learning Start with a Small Test Implement discrete applications for targeted learner support Supplement current training programs Develop Broader Learning Paths Migrate pre-existing courseware Design Proficiency Paths for appropriate positions Create “communities of interest” to support specific job titles Systems Support Evaluate current tools and develop strategy Design and deploy enhanced resources Where is the Primary Value for Your Company? Improved productivity Knowledge capital retention Greater collaboration Enhanced content value Reduced expenses Competitive advantage Page 11 To Explore the Prototype Online, go to http://bit.ly/2CzHAQ